Is HSBC down in Shincliffe, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shincliffe, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shincliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (21%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Shincliffe, England
Latest outage, problems and issue reports in Shincliffe and nearby locations:
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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Dave Rees
(@johndavidrees) reported
from
Shincliffe, England
@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ten4
(@Ten4_) reported
@HSBC_UK Not working for me with the revised interface introduced this morning; neither "Log on with Bio" or "Log on with PIN" BUTTONS WORK; only one that works on front page is "Generate Security Code"😒👎😒👎
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Gemsy
(@GemmaWiper) reported
@HSBC_UK I can’t use my app and have been unable all day so I now can’t pay bills. You’ve sent me txts of going into my overdraft but I can’t sort this as can’t access my account ?! I don’t want to be charged for something which is not my fault!!
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Aashish Parida
(@ParidaAashish) reported
@HSBC_UK I am struggling from last 3 weeks to login into both mobile app and web browser and your support team have no clue what’s going on . You should work hard to resolve customer issues on top priority.
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carolyn glover
(@carolynglover12) reported
@HSBC_UK having problems with the app. Cannot access it
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Dmitriy Vorobyev
(@VorobyevDmitriy) reported
@HSBC_UK Neither mobile nor web banking works. Throwing system errors and system unavailable. Can't pay my bills!
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andrew williams
(@andyww1) reported
@HSBC_UK now blaming retailers if they don't have in place sufficient to tech for the new HSBC "security to safeguard us" to work. Protecting the bank first and why worry about customer inconvenience. #poorservice
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Dmitriy Vorobyev
(@VorobyevDmitriy) reported
@HSBC_UK @radoperivale Same thing here. System error on the web page and Service Unavailable on the app. Can't pay for anything!
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IRIS Press TV
(@irisbyirina) reported
@HSBC_UK I need support for Italy services. Where we can received in Italy the bank transfer? Thank you
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GROW BUSINESSES
(@landcruiserbfg) reported
@HSBC_UK We are hearing that many HSBC customers keep receiving emails that their accounts will be closed as they have not responded with Safeguard,why is this?as many have already responded and have proof of response too, is this a glitch or an insight that HSBC is closing down in UK?
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Radoperivale
(@radoperivale) reported
@HSBC_UK My app still not working 😤