Is HSBC down in Shincliffe, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shincliffe, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shincliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Shincliffe, England
Latest outage, problems and issue reports in Shincliffe and nearby locations:
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Dave Rees
(@johndavidrees) reported
from
Shincliffe, England
@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Locker
(@andy_locker1) reported
@HSBC_UK Hi, do I need an appointment with a branch to open a childs account? Your website says I do, the call centre staff I just spoke to says I don't - which is correct? Thanks
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Ashley Elsdon
(@IamAshleyElsdon) reported
@HSBC_UK You might want to check your website. It lists a phone number to make an appointment in a branch. When I called it it asks for account details which I don’t have as I don’t have an account with you. When I finally talked to a person they said that you don’t make appointments
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Steve McGuiness
(@Mac1965) reported
@HSBC_UK Yes, did that hours ago. Nobody replied. Now locked out of the App and online banking. Now got to speak to someone. So, it doesn't matter. Your bank is ****
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Steve McGuiness
(@Mac1965) reported
@peterpete21 @HSBC_UK Haha. Not with HSBC mate. They are proper, full-scale ****.
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Tracey Chalk
(@BritishMother) reported
@HSBC_UK what’s happened to Premier? It used to mean they’d bend over backwards for you, come to your house to do a review even and now they can’t even request a service on your behalf. Sad times. #newbankrecommendations ?
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Ewan Walker
(@EwanWalker16) reported
@HSBC_UK I’m having issues logging onto my account as it’s saying GSA error . I’ve tried clearing cache and it’s still not working
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Steve McGuiness
(@Mac1965) reported
@AshBlade07 @HSBC_UK It's iPhones mate. ****.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Ian Praxil
(@praxilian) reported
@HSBC_UK Thanks Andy. After almost 2hrs an agent arrived and appears to have addressed the problem. Is this amount of waiting typical or was HSBC in meltdown today?
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toby
(@Muni19x) reported
@HSBC_UK terrible service. Blatantly aware of a scam that’s taken place but refuse to reimburse. Disgusting.