HSBC status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Shincliffe, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Shincliffe, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shincliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shincliffe, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Mobile App | 25 days ago |
|
Chester-le-Street
|
Mobile App | 7 months ago |
|
Newton Aycliffe
|
Mobile App | 8 months ago |
|
Sunderland
|
Login | 2 years ago |
|
Billingham
|
Mobile App | 2 years ago |
|
Seaham
|
Mobile App | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Shincliffe, England
Latest outage, problems and issue reports in Shincliffe and nearby locations:
-
EMMA🐈⬛STOTHARD (@emstoth) reported from Durham, England@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
-
Matthew Sammons (@matthewsammons1) reported from Durham, England@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
-
Dave Rees (@johndavidrees) reported from Shincliffe, England@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
-
James (@BaghdadCocaCola) reported from Sunderland Bridge, England@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Salah ElBaba (@SalahElBaba) reported@HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.
-
Abbie (@Abbielou30) reportedIt feels impossible to talk to a human at @HSBC_UK without going into a branch!
-
mackson wakama (@WakamaMackson) reported@HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."
-
Hello Newman (@goodbyenorman) reported@HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.
-
Lingmell (@T1mbuktwo) reported@HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.
-
Anna (@annacjone5) reported@HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!
-
Rakesh (@Rakesh_K_RockyD) reported@HSBC_UK I’ve been waiting for nearly 2 years to get my name cleared from an impersonation fraud that was done in my name. No resolution or response, no help from HSBC even after multiple attempts to contact on phone, email, branch visits. Disgraceful.
-
Polly1954 (@Polly004f) reported@HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.
-
Sarah Jones (@jonesy_sa) reported@pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.
-
Keving 🇬🇧🏴 (@kevinjg) reported@HSBC_UK Is it deemed acceptable for a cashier to be tinkering on their mobile phone whilst waiting for a customer to serve?