HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 01/25/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • SS32980020 Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sharon42409998 sharon (@sharon42409998) reported

    @HSBC_UK is there a problem with the app?

  • NayakDinesh22 Dinesh Nayak (@NayakDinesh22) reported

    @HSBC_UK . Can someone pls look into sending the activation key ?. Tried 10 attempts over past 2 weeks , the message is same "we will send activation key to your postal address" (India,I hope).Have not got any yet. am unable to access my bank account.

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @HSBC_UK @ChangePlease How about eliminating the problem of homelessness instead of putting a sticking-plaster on it? People need a housing plan & investment.

  • engageurself Patrick Tuohy (@engageurself) reported from Hailsham, England

    @HSBC_UK is there a problem with your app ?

  • HayleyMichelleH Hayley Humphreys (@HayleyMichelleH) reported

    @HSBC_UK dis a 352 mile journey on the weekend to purchase a specialist light. Fraud team blocked payment and my account. Returned home without lamp. Beyond frustrated!!! Called about 8 times to unblock account unsuccessfully. VERY UNHAPPY PREMIER CUSTOMER. Looking to switch bank

  • Sparrowtoo Mike Harries (@Sparrowtoo) reported from Sturton le Steeple, England

    @HSBC_UK cashpoint not recognising pass code for any cards - system issues your end?

  • AlanJenkins2 Daniel Victor (@AlanJenkins2) reported

    @Jammo92245003 @DominicFrisby @HSBC_UK Real inflation is probably over 5% and they're talking about raising base rates to around 1% ? What they're really doing is paying lip service to combatting inflation.

  • JeaRousseau Jean Jacques Rousseau (@JeaRousseau) reported

    @kirk202020 @HSBC_UK @ChangePlease They just want the useful idiots. What they are really after are the rich people, so they help them move their wealth to fiscal paradises. Those are the unwritten perks of this bank.

  • BSarvesan B SARVESAN (@BSarvesan) reported

    @HSBC_UK It's almost ten days. No resolution except the initial call from bank to ask for the details. When my issue will be resolved?

  • ArranHouston Arran Houston (@ArranHouston) reported

    @HSBC_UK Just spent an hour (second hour I’ve spent) calling to solve my login issues. Despite countless password resets I can’t login. your staff didn’t know what was going on. Also the women was vile and should be fired. Either that or she was a scammer? Worst customer service