Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Smith
(@JoannaS19806829) reported
@HSBC_UK How do I leave positive feedback for staff? I can only see how to complain on your website, there's nowhere to leave positive feedback.
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J
(@m19c1337) reported
@HSBC_UK 120days charge back, any way around paid over that time for festival tickets. Got cancelled but @Festicket won’t refund and no contact no help from them been a weeks. Can anything be done too much money to lose. Thanks
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Emma
(@ermitjustis) reported
@CarolineDavies @HSBC_UK @firstdirect 9 months later they still haven’t sorted this issue
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Tomasz Oryński
(@TOrynski) reported
So @HSBC_UK finally answered me and they admit they have cocked up but they do not intend to put things back in on track for me. They don't do that. They threw a few tens at me to apologize for their error and now I can bugger of, it's for me to sort it out.
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Samia B
(@samiab9) reported
@HSBC_UK No I’ll be leaving @HSBC_UK @HSBC after having banked since the 1990s. I’ve been asked to call back but I can’t get through for hours. When I do the Indian call centre drops my call or they say they can’t help. I’m done with your online help as well. Totally useless
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andy
(@w836n) reported
@HSBC_UK @Daniel464602531 Clearly you’re replying to a spam account. Can you help me the actual thread starter Dawn? Pay attention.
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camzmcg
(@camzmcg1) reported
@HSBC_UK can you sort your phones out please been holding for an hour then got cut off and I keep getting passed from one advisor to another on the chat without any help
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Yusuf Seedat
(@yssdt) reported
@HSBC_UK Hsbc cards not being accepted even after fully approving on app and getting OTP. It’s causing serious problems and failed applications. It’s horrendous, and support can see no problems with anything.
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Angeh Panduh 🐼
(@AngehPanda) reported
@HSBC_UK your security/help/everything is honestly getting on my last nerve tonight i'm now stuck and can't get into my banking app. I need to move banks this amount of security/issues to reset a password or just log in is a joke.
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JMG
(@GrilloJmg) reported
@HSBC_UK 3 phone calls to your helpline trying to help my daughter sort her student account. Phone cut off at all 3 attempts after 22, 12 and 6 mins. She has SEN and needs support. How do we get in touch?