HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 02/26/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kylegawley KyleGawley.js 🏴‍☠️ (@kylegawley) reported

    @ryanseanbadger @HSBC_UK @StarlingBank That's insane, it's YOUR money. I've been using Starling business for 4 years as well and never had a single issue with them.

  • iam_kvn iamkvn (@iam_kvn) reported

    @HSBC_UK Been a Premier/Elite/Business client in 2 countries for 11 years, but I will switch this year. Seeing too many issues, low interests and advantages. On top of being stubborn with @Apple iOS Public beta compatibility. Ridiculous. Old school. 👋

  • fancypants018 Mr R (@fancypants018) reported

    @HSBC_UK iphone app keeps crashing so can’t use it for digital key. Can’t log in online without it and certainly don’t wait to sit on hold for an hour. How else can I log in or get by this issue?

  • ronakca1987 Ronak Agarwal (@ronakca1987) reported

    @HSBC_UK do you really want to resolve my issue

  • jmrose71 James (@jmrose71) reported

    Slow handclap for @HSBC_UK and its stolid insistence that, contrary to all their security training, I should after all give my banking details by phone to someone offshore. Magnificently counter-consensual, but not for me. This is how former customers are made. #goodbye #fraud

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    @HSBC_UK Your service is disgusting!!! You have made a ***** up of all my accounts to the point that your incompetence is actually a joke. The basics of banking you can't get right.

  • MorganJ17347694 Morgan (@MorganJ17347694) reported

    @HSBC_UK I need more help please. I have sent a DM

  • sarah_angliss Sarah Angliss (@sarah_angliss) reported

    @HSBC_UK I'm afraid that no isn't much help. I'm being asked for answers to security qns and and verification info as though I'm a pesky customer who has lost a card and forgotten their info. And now they want me to sign up for voice ID. Is there s/one who urgently deals with fraud cases?

  • bat1150gs Adam West (@bat1150gs) reported

    @HSBC_UK hello, do you have an update on time line for getting banking app working with ios 16 beta?

  • TheOnlyDroid TheOnlyDroid (@TheOnlyDroid) reported

    @HSBC_UK Do you plan on updating the mobile app to support the iOS 16 Public Beta; Seen as iOS 15 Blocked Jailbreak Rooting your security measure is redundant and anti-consumer