Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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OzzieSiko
(@OzzieSiko) reported
@HSBC_UK I’m brand new to HSBC and I can’t seem to register to the mobile and online banking as it comes up with an error code after putting in the telephone banking security number. The error code is: BERR_20023
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Joao Razzini
(@JoaoRazzini) reported
@HSBC_UK I've moved from UK to Brazil and i do not have access to my current account anymore. There is no HSBC branch in Brazil. This is the reason i'm asking an email where i can solve my problem.
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Suzy k
(@Suzyk26724272) reported
@HSBC_UK just wondering what is going on with the app as it seems to have not been working properly over 3 days now on and off. The HSBC logo just fades.
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Alexander ∞
(@aj_alexander13) reported
@HSBC_UK I’m really disappointed in your service, locked out my online banking, told to go into branch. I go into branch and I’m told they can’t help me and that I have to wait 7 days for a activation code. Safe to say I will be closing my account and going to a alternative bank
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Sam Pritchard
(@sampritchard87) reported
@HSBC_UK I have found an HSBC card on the ground outside - I am not an HSBC customer so can't get through to a human on any of your phone lines or on your web chat. How do you suggest I report it or should I just destroy the card?
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Judy
(@Binnibobs) reported
A little worrying when our local @HSBC_UK couldn’t issue any cash. The counter closed months ago and the auto cash machine is broken . 😳
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N.J.G. Garrick🐺
(@thegarrick_) reported
Not me always checking my HSBC account @HSBC_UK to see if the money there has reduced every two to three working days 😭. Nigerian banks have dealt me ***** with their ridiculous bank charges. I’m scarred!
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DJ Carl B
(@CarlBateman14) reported
@HSBC_UK I don't mind you have call centres abroad, but when the Indian accent of the person I'm trying to sort important financial transactions with is SO STRONG I can't understand what they're telling me then it becomes a problem. I just wanna pay my loan!!
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Nina (Smith) Hughes
(@NinaSmith888) reported
@HSBC_UK impossible to get a reply or get any help!
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THE BRISTOL 'I HEARD A RUMOUR' SOCIETY 🔝
(@bristol_society) reported
So @HSBC_UK have just informed me that they are actively starting to block all payments to #crypto exchanges, specifically @cz_binance @binance to ‘protect’ their customers. Pubs and bookies fine. Crypto no.