Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MOUAZ SALEH
(@MOUAZSALEH3) reported
@polizeiberlin i was scammed by a person named Martin Robert from England using a fake company and a fake bank account in @HSBC_UK and i transferred 7500€ from my account to buy his car but there's no car or mony at all please help me out and let me know what i have to do. Thx
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Harsha
(@HarshaLalji) reported
@HSBC_UK what is going on with ur mobile banking app. Not working on Samsung s20 for over a week now. No help on ur website and phone lines have long waiting times and then cut off when u finally get through.
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Paul Haley
(@PaulHaley1963) reported
@HSBC_UK Due to covid... The issue is your website says its open though.
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Financial Ombudsman Service
(@financialombuds) reported
@ldcvia @HSBC_UK Hi If its regarding a formal complaint, banks have 35 days or 8 weeks depending on what the issue is. However, for just general queries, each bank has its own SLAs.
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TimboWWFC
(@therealtimpick) reported
@HSBC_UK I know that Andy. I think I will call the automated helpline to reset my security details and start again unless you can help me get on using my phone app?
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Emma
(@emma_muttitt) reported
@HSBC_UK Is there a problem with Paym? I keep trying to use it and it shuts down the app. The person I’m trying to pay is someone I’ve paid before and their details are correct. I’ve been able to do everything else I need to on the app this morning. Thanks.
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Claudio Chagas
(@claudchagas) reported
@HSBC_UK what happened to the secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?
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Andrew J Scott 🐧
(@andrewjscott) reported
Your business banking service @HSBC_UK is a joke. 2 hours on hold still no answer. You've sent me a letter saying you're going to shut down an account and to call, but I can't get hold of anyone by any channel. We will not be opening more accounts you. Long live challenger banks.
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Spongdooly
(@spongdooly) reported
@BBCNews @HSBC_UK worst bank and customer service on the planet. Quick to accuse normal customers of money laundering whilst turning a blind eye to their Chinese elite, bosses and big money backers.
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Claudio Chagas
(@claudchagas) reported
@HSBC_UK what happened to secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?