Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (25%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@_aaroncater_) reported
@HSBC_UK Ahh, okay. Well, on your customer studio, the last part of the prototype has been released and it says it will be available at the first half of this year. So when is the first half meant to be?
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Phil Y
(@philyoung10) reported
Seriously @HSBC_UK you get me to do a callback to save being on hold, take 30 mins to call back only to put me on hold for 46 mins (and still counting). Very poor customer service, I’ll start looking for business accounts elsewhere
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Lisa Devey
(@Lisa_WBA) reported
@windsurfing @HSBC_UK Yes mine saying the same thing, always think I’m doing thing’s wrong till I check if anyone else having issues
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vieux blaireau 🦡
(@liamhobbs) reported
from
Sandiacre, England
@HSBC_UK trying to log into business account but not working on PC or app, any problems?
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ɟloʍ uǝʞ
(@kenwolf) reported
@HSBC_UK anything up with business internet banking? Can't login via the app or website.
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Phil Atkinson
(@MadAsAtters) reported
@HSBC_UK No. I don’t want to complain. I want to send you a paper application and you just not lose it! Or give me an email address I can send it to. 2022 and you’re making customer print and had write applications. It’s a joke.
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Scorp7
(@Scorp716) reported
@HSBC_UK Unable to load Business Banking App. Error message “Server Unavailable” can you advise please thanks in advance.
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Marisa Scott
(@MarisaS64567937) reported
@HSBC_UK Hi HSBC, on a call to your customer service- yet again to resolve this issue where you owe me money and i cant get it? I wonder what excus- sorry explaination I'll recieve today as to why this still hasnt happend?
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Laura McGhee
(@LauraMcGhee88) reported
@HSBC_UK Hi, my credit card account is not showing on the app? Is there an issue with the servers?
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Georgia
(@georgiarockley) reported
@windsurfing @HSBC_UK Same issue here! 😩