Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Liesl
(@FarsleyMemories) reported
Wasted trip to Rochdale neither bank offer the service I need anymore. Suggested I travel to Manchester or Bolton @HSBC_UK @NatWest_Help
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Holly Shepherd
(@HollyShep1986) reported
@HSBC_UK have completed my switch to HSBC. However , no telephone identification number sent meaning I cannot register my card or online banking to access my money . All of my money has been transferred over meaning I have no access to it . Phoned customer service but no help
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Tracey Lenthall 💜 🚺☁️💻🍫🫖
(@morrtracey) reported
Please can you help @HSBC_UK I've set up online banking for an account I have LPA for but have been unable to login. I've spoken to the help team who said they can't see my online access. If I reregister I'm told I am already registered.
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Phil buckle
(@Philbuckle) reported
@Philosimp1 @iainpdooley @HSBC_UK Yeah, that’ll work! As a self employed sparky working 6 x 12 hr days, i’ve got all the time in the ******* world to stand and wait for an unreliable public transport network that may or may not arrive!
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Patsy Roberts
(@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK You think this is funny? How is this funny? Are you incapable of understanding what is going on here? Transphobia truly does rot the brain. A person not infected by it would not be defending a site that willingly hosts abuse.
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Patsy Roberts
(@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK Excuses. But then there is no low to which Trans Haters will go is there. Including supporting a site that thinks child abuse is ok. Shame on you.
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Galliano
(@Galliano2001) reported
@HSBC_UK @EmmaRaducanu Maybe spend less money of celebs and employ a few more call centre staff. Over 30 minute wait and then had to phone department as could not be transfered. Appalling customer service and has been getting worse.
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Rachel Powell 🏴
(@RaeGrace) reported
@HSBC_UK Your chat function is defunct, there is never anybody there, and I have been on hold to your helpline for 40 minutes now. Please can someone help me?
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John Beckford
(@JohnBeckford) reported
@HSBC_UK Thank you, the matter has now been resolved. Perhaps you should have more of your excellent people answering the phones and solving problems instead of the hopelessly inadequate automation you have 'invested' in!
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MrStu
(@MrStu82) reported
@HSBC_UK No, not even close. It literally doesn't work. I capture the image perfectly and then the app complains the cheque doesn't perfectly fit the frame. It won't fit the frame, it's a different aspect ratio. It's impossible to use this feature unless the cheque is a specific size.