Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (17%)
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Login (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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scruy
(@Scruy_) reported
@Mephistophilles @HSBC_UK mate I’m not gonna lie I suggest you remove any involvement from hsbc immediately and move banks. They are hands down the worst bank in the uk and it’s not even close. I can’t even begin to put into words how bad my experience has been with them and I opened my account last week
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Max Tappenden 🇺🇦
(@max_tappenden) reported
@dabernathy89 @chadloder There’s a new initiative here in the UK to fix that particular problem. @HSBC_UK has teamed up with a charity to provide a fixed address for homeless people so they can open basic bank accounts and receive debit cards.
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Sarah V🎃
(@saraht39) reported
@HSBC_UK @TonyDav41087105 We have spent over 2 hours on this line this am, which I am paying for since he has no $!!! He needs help from someone ASAP!!!!!!!
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yabadabadooo
(@fishchipsncurry) reported
@HSBC_UK The cost of living crisis brought about by governments inflating money, closing down the economy, many still were struggling from the last crisis when the banks crashed the global system back in 2008 leaving us all paying back uncontrollable bailout debts to this day!
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BlackGal
(@PamineEsther) reported
@HSBC_UK Your customer service is very poor 😖😣😫
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Andrew Till • Mr. EV
(@tillathenun) reported
@BadgerInBlack @HSBC_UK Ahh. Yeah, you’d think! Particularly stupid because there’s a good chance HSBC would have a customer for life. How often do people really change their accounts?!
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Laurent Ruseckas
(@LaurentRuseckas) reported
@HSBC_UK I have said it before and I am sure I will say it again: you have the most customer-unfriendly fraud detection algorithm in the business. Do something slightly unusual? Spending a half hour on the phone with HSBC is your reward.
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Friday’s child
(@Fridayschild17) reported
@HSBC_UK when will a member of your customer service respond to my many many requests? More than 2 weeks I can’t make any payments from the app. Your customer service is appalling.
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sally
(@whoeversheis80) reported
@HSBC_UK I did message two days back and you didn’t bother to respond. Awful.
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Pedro Vasconcellos
(@pvas) reported
@HSBC_UK is asleep at the wheel… I’ve applied for a child’s account 5 days ago and never heard back (i have been a customer for 8 years, so it should be a no brainer for them). No surprise #fintechs are growing like crazy…