Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Sinclair
(@jimmymasinclair) reported
@BBCNews @HSBC_UK tops the list too, imagine, being defrauded by an @HSBC_UK client and can't get any help from their customer service unit. Especially when they also credited funds to the wrong account. Still waiting on them to #dotherightthing
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Simon Galloway
(@SGall78) reported
@HSBC_UK Hi can you help me please? I opened an account with yourselves a few weeks ago and have received my card and pin without issues but I'm yet to receive the number that would allow me to set up Internet banking. Any help would be appreciated
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wli
(@ar_wli) reported
@HSBC_UK Hello, I have recently upgraded to iOS15 Beta w/o knowing you dont support it, as you did support iOS14 Beta last year. I wonder If I downgraded to 14, do I need to verify my account on the app again? I am oversea atm, cant make a long distance call to reset.
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Victoria Warmisham
(@VWarmisham) reported
@HSBC_UK I'm afraid they have not assisted me and I have phoned 4 times! I have received very poor customer service. I would like a manager to contact me ASAP
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Super Nintendo Chalmers
(@wasstin316) reported
@HSBC_UK @Stonewallhousin Why not help all homeless people not just gays?
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pi != e
(@bayes_euler) reported
@HSBC_UK The customer service advisors were friendly however @HSBC_UK need to investigate fraud. If a fraud organisation @actionfrauduk says a fraudulent activity occurred, how can a bank then state no fraud occurred?🤔
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Turqui
(@Emiesper) reported
@HSBC_UK @HSBC @Stonewallhousin You should really review the customer service you provide in Argentina. I have an emergency with my credit card and the customer service line is NEVER available.
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Victoria Warmisham
(@VWarmisham) reported
@HSBC_UK I have waited a couple of weeks for a letter that was promised to be sent to me within 3-5 working days. I have chased once already. Can someone from HSBC Tavern Street Ipswich call me back.
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Joseph Garner
(@joecgarner) reported
@HSBC_UK Due to your inaccurate record / data keeping I now cannot access our online business banking for a week! Unbelievable. Been a business customer of your bank for over 25 years. Time to change I think.
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Dan Maskell
(@DanMaskellTrust) reported
Dan Maskell Tennis Trust has received the fantastic news that the Wimbledon Foundation is making a further donation of £16,000 as part of their continued support for charities such as DMTT. On behalf of disabled tennis players, THANK YOU to the @WimbledonFdn and @HSBC_UK