Is HSBC down in Newcastle upon Tyne, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
-
millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
-
Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
-
𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
-
Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
xero
(@gavxero) reported
@HSBC_UK No! On the online banking website my accounts are named "house", "bills" "spending", "joint" account names. These are never seen on the app and I have to memorize the numbers when transfering or checking balances. It's 2022!! @HalifaxBank and @Barclays both do it !!!!!
-
Sall Baker
(@Sall_Baker) reported
@HSBC_UK Your new log in system, how does generate code from the app work if you don't have a smart phone for the app?
-
Nelli 🚀🖖
(@Nelli_A) reported
@HSBC_UK Still unable to create new international payee and make a transfer. Why and how long will the service be unavailable? Why not put a note on your website? It’s been 3 days now. Your telephone service just keeps on hold. 👎🏻
-
Stephen Scott 💙💚
(@sassquad) reported
@HSBC_UK Your Android app is so slow. Clearly optimised for newer Android versions. Modals are sluggish and tapping any link to an external webpage freezes the app for an age before opening. What a shame, as some aspects of the UI/UX are quite good. Better optimisation please!
-
Nag Toby
(@NagTobby) reported
@HSBC_UK @WhichUK The worst service bank I have experienced. Am waiting in Spain with a competitor in the Vendee Global whose boat I am purchasing. HSBC can't get the payment to HK can't tell me where the money is. Keep telling us to wait.
-
Ian Chamberlain
(@10habits) reported
@HSBC_UK an hour and twenty minutes on hold for your telephone banking team from 4pm (due to a glitch on your online system) to be told call back after 9am tomorrow. That is beyond useless
-
HHH
(@MrsHx3) reported
@HSBC_UK I’ve spoken to your operatives - my card account is blocked for no reason, only recently opened but they can’t tell me why, I need to make an urgent payment - no one can help me. I have to go into a branch🙄 I can’t wait to cancel the card and never use your services again. #HSBC
-
Steven Smith
(@_Mr_Smith) reported
@HSBC_UK @HSBC_UK Invest Direct is a worthless broker. Time and again it takes months to get a share transfer done and every time, rather than help fix the communication issues between the 2 companies, they continue to try the same things which have not worked before.
-
James Dickinson
(@WanderedBeyond) reported
@HSBC_UK No it's a residential property. It doesn't have to be over Twitter but I can't find any other contact details and as I'm not a customer yet I can't use the webchat. Emailing Integrar is absolutely pointless.
-
GRAMN
(@GRAMN10) reported
@HSBC_UK your banking app is down I think. Error occurs when I try to log in