Is HSBC down in Newcastle upon Tyne, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
-
Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
-
Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
-
𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
-
Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Richa
(@Richa76752099) reported
@HSBC_UK @HSBC_UK Worst customer service ever ! Can't access my own bank account, can't transfer my rent ...pathetic pathetic
-
Angus Jamieson
(@angusjam) reported
@HSBC_UK What a horrible experience in trying to open a child account for my 10 year old when I am not an existing HSBC customer. Hopeless bot, poor call centre and told to walk in to branch despite being told to make an appt. Zero confidence...
-
Gareth Williams
(@bluesman74) reported
@HSBC_UK can you tell me when the app will be fixed and working please?
-
Phin Pope
(@phinp) reported
@wise @HSBC_UK I am sorry that I have ever talked down your customer service, it is a beacon in the darkness compared with my 1.5 hours waiting for @Luminor_LV to pick up a card to replace one that was broken by Luminor's own system.
-
Ari Gold
(@Ari_Gold_007) reported
@HSBC_UK Why is your online portal not working AGAIN?
-
Lulli head
(@HeadLulli) reported
@HSBC_UK told me I would be getting my security number about a month ago still haven’t got it wanted to make a savings account and I can’t so looks like they don’t want me to make one or have me as a customer just phone up and got passed around then cut off wow
-
simon koelmeyer
(@irishsrilankan) reported
@HSBC_UK Hi Steve. Thanks for reply. I’d like help getting a print out of business account credit card from Feb 21 up to April 05 2021. Online options only go back 12mths.
-
Tarka07
(@tarka07) reported
1.5 hours to log on and set up @HSBC_UK mobile apps and banking on phone and iPad (both new). Am drained. The lady on the phone, had exemplary calm and patience. I didn’t. Several times I asked her to give up and shut the account down! Need tea and chocolate 🍫
-
simon koelmeyer
(@irishsrilankan) reported
@HSBC_UK Hi. I don’t have a complaint. I just need to speak to a human who can help me get missing statements. I can’t spend 2hrs in a phone queue and then write a letter. Can’t someone just call? 07968 124689. Ta
-
Ed Bevan
(@BevanEd) reported
@HSBC_UK I have tried to stop them on a number of occasions, but you still insist on sending postal statements. Please STOP. You say you want to help save the planet, well, you should have to opt in to paper statements, the automatic option should be email.