Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Global Assignments Agency
(@GlobalAssignme1) reported
@HSBC_UK So, I emailed you and nothing 7 days of more nothing - what does someone have to do to actually open an account. Seriously, this service by @HSBC_UK is a joke
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Nicola d'Offay
(@nicola_offay) reported
@HSBC_UK Thank you, I called the number and received great help - all fixed now.
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Lulli head
(@HeadLulli) reported
@HSBC_UK told me I would be getting my security number about a month ago still haven’t got it wanted to make a savings account and I can’t so looks like they don’t want me to make one or have me as a customer just phone up and got passed around then cut off wow
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♥️♥️ T&SCarpet&UpholsteryCleaning ♥️♥️
(@TSCarpetClean) reported
@HSBC_UK Business. I've just put the phone down, unanswered, after 1 hrs 20 mins. You close at 8pm so I figured noone was going to bother dealing with a customer now when they couldn't be bothered an hours ago. Appalling service.
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manhead
(@leemanhead) reported
@LloydsBank No problem, account in process of being switched to @HSBC_UK
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Amanda
(@mostlygeordie) reported
@HSBC_UK Business Banking surely has the worst customer service. You wait over an hour on live chat only to be told you have to call, then you wait so long on the phone that you give up, and they are closing local branches. How the hell are we supposed to do business with them?
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK No, before you post stuff like this, sort out people's problems, and answer your phones.
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David
(@consumer_active) reported
@HSBC_UK just called Premier banking number and went through interminable menu trying to get agent, 10mins later, "our office is now closed". Premier support is supposed to be open until 10pm
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Gareth Williams
(@bluesman74) reported
@HSBC_UK can you tell me when the app will be fixed and working please?
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Hi #HSBC, It surely cannot be right that the bank spends more time / focus on dealing with a complaint, than rectifying the problem to which the complaint refers? Due to your change to the #MobileBanking app, I have been without ANY #InternetBanking since 29th March.