Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nik Gupta
(@nikonlife) reported
@HSBC_UK Just so you know. I closed my 16 year old account with your bank this month. Your customer service found a whole new level of "low" in the industry. Well done.
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Saarah ahmed
(@SaarahMs) reported
Really disappointed in the service of sending an international transfer via @HSBC_UK - same amount was sent via @Barclays and the funds were available in the recipients account a few days later, its been a week and HSBC have still not completed the transaction!!!
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Sue Ashcroft
(@sue_ashcroft) reported
@HSBC_UK @WhichUK Awful service , been with the bank nearly 40 years! The one time I need to use fraud team and complaints depth, both very disappointing!
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RealGoneKid
(@Tizer42) reported
Having an utter nightmare with @HSBC_UK this morning. Nobody even picks up the phone. What's the point of staying with this useless bank? No customer service at all.
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RachelHolmes
(@RachelHolmes) reported
100% HSBC are the worst @HSBC_UK Must have the WORST Possible customer service department in the world of any company/business/ #Shocking
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Dr Stephen Mounce 🐃 💧 🧙🏻♂️ 🗽 🏴
(@HydroSmartLtd) reported
@DrHoenderkamp @HSBC_UK This is now the default for financial services: waiting times, poor service and incompetence.
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Bin the BS
(@popupattheplume) reported
@DrHoenderkamp @HSBC_UK Anyone but Santander. They’re truly awful.
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Grahame Codd
(@CoddGrahame) reported
@DrHoenderkamp @HSBC_UK I agree 100%. None of us matter anymore. C19 still used as the excuse, despite the fact that the pandemic is over. Rubbish service is the new normal
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Edd Nicklin
(@edd_nicklin) reported
@HSBC_UK when will you stop using the excuse of the pandemic for slow call times. It unacceptable to use this reason when other companies are not. Clearly you have left to0 many people go and are now pushing that on your customers. help is not always possible online
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lb
(@101lb) reported
@HSBC_UK why can't I access the on-line banking app right now? ffs