HSBC

Is HSBC down in Newcastle upon Tyne, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 12/06/2025 09:15

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • whbroom012 Will Broom (@whbroom012) reported

    @HSBC_UK your customer service is appalling. 4 times cut me off and constantly move to other departments

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @HSBC_UK The background on the login page is grey, the page with my accounts have a white background

  • kelzcurlz kel sargeant (@kelzcurlz) reported

    @HSBC_UK is your online banking down - am having horrific problems logging in

  • darrell_tunnell Darrell Tunnell (@darrell_tunnell) reported

    @HSBC_UK Have been trying all day to do an online mortgage decision in principle, after filling out form it just says there is an error and to try again later. You then have to start from scratch. Extremely frustrating. YOur service status says everything is fine?

  • bhayes_cricket Ben Hayes (@bhayes_cricket) reported

    @HSBC_UK a bit of feedback - I’m a new customer but I have to say your service is extremely archaic. The length of time it’s taken to get set up with a current account is beyond belief compared to other accounts. Payments are incredibly slow. I’ll be looking to leave immediately.

  • Honeybadgercfc Chelsea Monster Sound ⭐️⭐️ (@Honeybadgercfc) reported

    @HSBC_UK Hello your app on iphone won’t let me deposit a cheque saying make sure it’s flat its flat as a pancake and still won’t scan any help?

  • BucDominyka Dominyka Buc (@BucDominyka) reported

    @HSBC_UK Hey! I have just updated the app. Been trying to generate Device Change code but it only shows me a gray box with nothing in it. Also, when I try to generate a code to use on Desktop, it is constantly saying it has timed out. Hence, I have no access to my account.plshelp

  • hussam_ashraf Hussam Ashraf (@hussam_ashraf) reported

    @HSBC_UK I am an Advance customer with HSBC Egypt, when I tried to open an overseas account in HSBC UK. I was informed HSBC UK no longer offers Advance current account. Is that true? I didn't find this announcement any where on your site.

  • ToadstoolMedia Sam 🍄🇪🇺 (@ToadstoolMedia) reported

    @HSBC_UK Hi, trying to chat with you via the iOS app but the support page doesn’t have the ‘chat with us’ function that the help section points me towards. Is this correct?

  • scott__mulligan Scott Mulligan (@scott__mulligan) reported

    @HSBC_UK hi, is there a problem with standing orders? I had three scheduled for yesterday and none have gone through