Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Cox
(@SC080808) reported
@HSBC_UK Would be good for your service status page on your website to say the same instead of customers having to find these things out via Twitter
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK A bank is supposed to be a support for a small business not create blocking points and issues that prevent my business from operating in a modern digital world.
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laura maidment
(@lannadle) reported
@HSBC_UK @A2BHealthy same here. The app has been unavailable for our business since this morning. The only way for us to work is using the online website.
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Kate ***
(@Kate_Bod) reported
@HSBC_UK hi, I got a message saying contactless might be disrupted for a bit but in the past few days my card has been rejected twice and it’s causing problems. How long will this last for? Thanks, Kate
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Helen Battelley
(@HBattelley) reported
If you business bank with @HSBC_UK consider changing as they are utterly useless! Customer service are utterly incompetent .. can anyone recommend a good business bank?? #hsbc #Banking
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nik procter
(@durhamcaddy) reported
@HSBC_UK Spoke to know one also the chat on the app is not working or talking ages
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topcat33
(@topcat331) reported
@HSBC_UK Working again .. for another 5 minutes...whoopie¬¬¬¬
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Anshul Mishra
(@AnshulM85) reported
@HSBC_UK Pathetic service, really unhelpful. Time to leave.
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Lyanne Nicholl
(@ThatLyanne) reported
@HSBC_UK I didn’t have any issues with my telephone banking number. Where did you get that from? I couldn’t remember one security question which was a translation four days ago and the operator refused to ask a different question.
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK Two + weeks since you announced publically 69 branches are closing, when are you planning to actually write to account holders to tell them what is happening to their banking servcies? appaulling customer service!