HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 04/01/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Washington.

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City Problem Type Report Time
United KingdomWashington Mobile App
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sweostor Brabble (@sweostor) reported

    @HSBC_UK is your telephone banking working? I need to speak to an agent but each time I try, 40 mins wait then have to give up!

  • fasihulla fasihulla (@fasihulla) reported

    @HSBC_UK I have been calling the customer care number and have waited for more than 45 mins on line but I still couldn't speak with anyone of your support agent. Is this some kind of a joke. I have paid my tuition fee 1 month back but no response. WTH is wrong? Revert back ASAP.

  • lauraadelelaa Laura Roberts (@lauraadelelaa) reported

    @HSBC_UK absolutely shocking. Spoke to three different people and still cannot access my online banking. It's been three days for what should have been sorted within 2 business hours,and still no access!! I'll be changing bank's now as its just a complete joke!!

  • bobrock1007671 Bob A Job Rock 🎸 🍷 🇺🇦 ⚽️🎬 (@bobrock1007671) reported

    Brilliant customer service from @Raisin_UK answered my call within 5 mins (30 mins for @HSBC_UK ) and query solved in less than 5 mins!! 👏

  • shitheads0n nathaniel (@shitheads0n) reported

    your ceo made 9 milly £ this year and your system cant even do proper customer service efficiently @HSBC_UK

  • broome_clinton clinton broome (@broome_clinton) reported

    @HSBC_UK is the HSBC mobile app down as I cant approve payments?

  • OutsiderNick Nick Little (@OutsiderNick) reported

    @HSBC_UK It’s not about our account it’s your website. The screen is blank just by clicking the link from Google. It the does the same thing on every page after login but the problem is there before logging in

  • Trying_to_tr1 _ (@Trying_to_tr1) reported

    Who knew opening a US bank account would be so troublesome @HSBC_UK and @HSBC - this matter is still unresolved. Help please?!

  • HollieGrimward hollie grimward (@HollieGrimward) reported

    @HSBC_UK been trying too pay my credit card since yesterday and have no incurred a late fee cos the apps not working!

  • matches62 Matthew **** (@matches62) reported

    @HSBC_UK Alternatively I can reach the conclusion that HSBC are incapable of resolving what should be a simple issue and actually don't care to do so and transfer my custom elsewhere.