HSBC

Is HSBC down in Newcastle upon Tyne, England?

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 01/01/2026 05:55

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Fordyla Stephen Ford (@Fordyla) reported

    @HSBC_UK Mines working now. Online payment via Apple

  • Alchemist7261 Lord_Bonez (@Alchemist7261) reported

    @HSBC_UK online systems constantly down, you won't let me buy #bitcoin I think I need a new bank. You don't tell me what I can and can't buy GOOD BYE

  • SLTjustin Justin Lawson (@SLTjustin) reported

    Why is @HSBC_UK @HSBCUKBusiness so bad. I have wasted nearly two hours this morning trying to get through to correct departments or have people answer the phone. I am so close to moving business, personal, mortgages and kids accounts because your service is atrocious

  • Herethaw Herethaw (@Herethaw) reported

    @HSBC_UK Working for me?

  • deborah_stemson Deborah Stemson (@deborah_stemson) reported

    @HSBC_UK I'm still having issues connecting... To online chat via the app. Refers to my Internet being at fault, which it unfortunately is not the case.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • zoehopkins4 Zoe Hopkins (@zoehopkins4) reported

    Has anyone tried to make a payment in person from HSBC since it’s been down? I don’t want my card to be declined at the shop again 😭 #hsbc @HSBC_UK

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported

    @HSBC_UK the app shuts itself down. I've tried servel times downloading new app but same problem occurs... I even had to change my entire log in details but its not working

  • Albertorizzoli Alberto Rizzoli (@Albertorizzoli) reported

    @HSBC_UK @LeonieWright9 How is a retail bank allowed to have a completely disabled support functionality on their app due to a bug for over a year? 1 YEAR!? And you still cannot contact support via your phone

  • Mholliday1988 Michael Holliday (@Mholliday1988) reported

    @HSBC_UK it was mainly to do a savings review (mainly ISAs). The problem is that your branches always have queues and too few staff that they don't have time. I would have assumed that with restricitions easing on monday there should have been a plan for appointments etc by now