Is HSBC down in Newcastle upon Tyne, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (60%)
-
Login (18%)
-
Website (15%)
-
Transactions (5%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
-
𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
-
Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
-
Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Cooke
(@sucooke) reported
Credit where credit’s due. I’ve been quick to complain about @HSBC_UK, but today I was called by somebody who actually listened, and sorted out the problem to my satisfaction.
-
Dan
(@DanJenner76) reported
Still not heard from my 09:30 call back that was booked in with @HSBC_UK so far 5 hours a waiting the best they can do is tell me to ring the same number I called yesterday and ask them to help. Well that’s great
-
Frog Stone
(@FrogStoneUK) reported
@HSBC_UK although a customer for 35 years - and business customer for 11… literally every other bank is proving more helpful regarding depositing $ cheques … no help from you ? DM
-
iain
(@iainlaw) reported
Dear @HSBC_UK WTF is going on with your "advance" call centre? Been on hold awaiting to speak to someone for near 30 minutes now.....
-
Dale Hirst
(@dale_hirst) reported
Don’t get a mortgage with @HSBC_UK the time they take to review/issue is diabolical and they still hid behind #Covid as an excuse. Absolute joke. Go elsewhere #JokeCompany #AvoidHSBC
-
Nicholas Gilbert
(@remfrygilbert) reported
@HSBC_UK I still have not been contacted or had an explanation as to why, despite your website stating, a National insurance letter, a letter from UK immigration and an NHS GP letter, is not acceptable proof of residence?
-
Misbaur Rahman
(@rahman_misbaur) reported
@HSBC_UK absolute dire service at Balham, South London. I withdrew large sum a few weeks back with driving licence as photo evidence, today I want to withdraw half the amount that I did last time and they wouldn’t accommodate. They don’t even know their own complaint process
-
LondonGAS
(@LondonGAS2) reported
@HSBC_UK @dcinet The daily limit for a "business account" is in fact £2.500 James. £500 max per cheque. £750 limit is for your current account. It's on the HSBC website. How could you not know this James? It's your one job
-
Jamie Dias
(@gamerJam123) reported
@jambotree @HSBC_UK HSBC released an update, could you check if it supports iOS 16? I want to get the beta but the lack of HSBC support is the only thing stopping me
-
Sue Smith
(@SueSmit03510932) reported
Honestly @HSBC_UK this just feels personal now. Why bother having an online support chat line when they say, you'll just have to phone. I tried to phone but was put on hold by an agent, who then didn't come back to me. So disappointed again.