HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 01/17/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DKirbyshire Danny Kirbyshire (@DKirbyshire) reported

    @PennyWrites1 @hannah_pinnock @HSBC_UK Experiencing the same problem 😡

  • Sink_12 Stuart Sinclair (@Sink_12) reported

    @HSBC_UK what a shower of shite, card payments not working, online banking not working, cash withdrawals not working for over an hour. Not ideal when trying to pay for a meal.

  • AtlasIion Captain Morocco🇲🇦 (@AtlasIion) reported

    Fix your app @HSBC_UK

  • CharloMckay Charlotte Mckay (@CharloMckay) reported

    @amalhotra5513 @HSBC_UK Yes I think just a little message with "hey we know, we're working on it!" Would suffice. Just left in the dark....

  • nomnomjessi Jessikins. (@nomnomjessi) reported

    @HSBC_UK Also same issue here.

  • GBR0X Gemma Brookes (@GBR0X) reported

    @HSBC_UK has the banking app gone down? Your services status says all ok but I am unable to access my account

  • gezzroberts Geraint Roberts (@gezzroberts) reported

    @HSBC_UK cards being declined, app is down and can't access anything via website! How on earth am I supposed to pay for something tonight!?

  • GutjahrJulia Julia Christine Gutjahr (@GutjahrJulia) reported

    @HSBC_UK I can not access my accounts

  • Fatal_Dubst3p TGBG Fatal (@Fatal_Dubst3p) reported

    @HSBC_UK do u have an issue with online banking coz mine isn't working

  • MariaFe84658627 Maria Fernandez (@MariaFe84658627) reported

    @HSBC_UK is the online banking app down?