HSBC down? Current status and problems in Newcastle upon Tyne, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (59%)
- Login (26%)
- Website (7%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Mobile App | 7 days ago |
|
Newcastle upon Tyne
|
Login | 4 months ago |
|
Chester-le-Street
|
Mobile App | 6 months ago |
|
Newcastle upon Tyne
|
Mobile App | 6 months ago |
|
North Shields
|
Mobile App | 7 months ago |
|
Newcastle upon Tyne
|
Mobile App | 1 year ago |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G (@NorthTynesidePT) reported from Whitley Bay, England@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Natalie (@Natalie_Emma92) reported from Wallsend, England@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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millicent short (@millieshorttt) reported from Consett, England@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sierra117 (@Sierra117_Jon) reported@HSBC_UK How difficult does it need to be to get a human being on the end of the phone in your customer services department. You'd be better of changing the name of it to 'customer annoyance department'
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Mo S (@thehardnoclife) reported@HSBC_UK “the worlds shittest bank”. Terrible #customerexperience The bank that’s ethics is as good as toilet paper!
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lucyonline (@lucyonline2) reported@HSBC_UK holiday dispute still on going, shocking customer service on phone, cutting customers off mid call. Still being messed around over a simple dispute.
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Zoe Jacks (@ZoeJacks) reported@HSBC_UK Called number. It's a joint account we need, not 3rd party mandate. Told I can't have form sent or link given. Must go to a branch - I don't have one nearby. My father can't pick one up. He's housebound with terminal cancer. Is it impossible to send a link that I can download?
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Mel 💙🌳💚 (@Melindola) reported@JenniferRidgway @HSBC_UK Likewise got one today from 'HSBC' saying I'd paid over £200 to someone I'd never heard of and if it wasn't me who had authorised, to click on link provided... I'm not a customer either. From +44 7765 693404 but they'll have many different nos
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annie owen (@Anniecdoting) reportedHSBC_IN HSBC_UK If funds are locatable, please URGENTLY place in recipient’s account today. If funds cannot be located and are lost, please replace funds from HSBC and place in recipient’s account TODAY. A bank holding money intended to help COVID sufferers is IMMORAL.
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Bhavik (@Bhavik78914781) reported@HSBC_UK my card expired in May, and I've been chasing HSBC EVERYDAY ... why are you NOT issuing me a new card when requested?? You apparently LOST IT in the post ... I've never had this issue before. URGENT. Will you be fixing my credit for failed payments due? WAKE UP WAKE UP!!
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Andrew Watkins (@AndrewW93733842) reported@HSBC_UK #hsbc_uk I am absolutely astounded, appalled, and disgraced at the level of customer service, professionalism and reassurance my parents have received after becoming victim to fraud. Cut their holiday short to due to fraud for £23k catalogue of failures isa sold for £37k disgrace
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Emilce Sandra Rees (@EmilceRees) reported@HSBC_UK My local HSBC branch refuses to help me because I bank with First Direct - who takes no responsibility for it. I don't have a driving licence and I am not going to renew my passport, which were asked as forms of ID to serve me at the cashier's desk. A new low.
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Andrew Watkins (@AndrewW93733842) reported@HSBC_UK @Shelter #hsbc_uk I am absolutely astounded, appalled, and disgraced at the level of customer service, professionalism and reassurance my parents have received after becoming victim to fraud. Cut their holiday short to due to fraud for £23k catalogue of failures isa sold for £37k disgrace