Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (22%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Myers
(@real_sammyers) reported
@HSBC_UK is your banking app down this morning? Had to set a secure passcode now it won’t let me log in…..?
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M
(@__MattG__) reported
@Niz11111 @HSBC_UK Also having this problem @HSBC_UK - could we have a response please?
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Tay | flop era
(@Tayhorix) reported
@HSBC_UK your service isn't working now i can't look at my balance on my bank account
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Photique
(@PhotiqueDotNet) reported
@HSBC_UK is your online banking via app working at the moment? Am getting Service Unavailable.
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Michael Wynne
(@michaelwwynne) reported
@HSBC_UK 10 days ago you blocked my account due to Dec CC statement which I didn’t request being returned to you in March! Despite hrs on the phone from UK and USA, still not resolved. Bills unpaid, £100 of phone calls, yet all I get from your “customer service” is lies.
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PeterJ
(@pjo1977) reported
@HSBC_UK - how flakey are your online services! Over 10 attempts to just logon today following your “improved app” - just terrible.
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Sarah taylor
(@SarahTrafford77) reported
@lucygallop @HSBC_UK Awful ain’t it? Asked me to set up some digital password then refuses to let me in app
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chriswoodman_photography
(@Chris_woodman_) reported
@HSBC_UK tried logging in with the app this morning, asked me to setup a security pin instead of using my security password, the app then just says service unavailable and I can't do anything.
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Lisa Kearney
(@LisaKea84738702) reported
@HSBC_UK @Stonewallhousin after saying “we cannot help you today”. Trying to read and enlarge your print on her mobile is tricky - it just refers you back to set questions on the website. A lot of elderly folk do not have a smart phone or a computer so how are they expected to manage. 2/2