Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jh
(@hj81111) reported
@HSBC_UK Why am I being ignored. Am I not a valued customer?
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Phil Grigg
(@Phil_Grigg) reported
@HSBC_UK are there problems with your Business Banking app on Android 12? App won't even open. Tried reinstalling etc.
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van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK Soon people will have this problem
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van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK The hsbc app crash in middle of sign in . Choose iPhone or choose business hsbc app .
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Jamie Palliser
(@jwpalliser) reported
@HSBC_UK the "pay with rewards" app and website is no longer working, won't attempt to sign in or take details anymore, not just me - are you looking into this?
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sanL
(@sanL69389030) reported
@HSBC_UK Yet again waiting over an hour on the phone just to speak to someone in your Mortgage Department - as an existing customer I find this appalling - get it sorted
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Pubs at Home
(@PubsAtHome) reported
@NicholasM1 @HSBC_UK If your values include promoting anything based on skin colour Nicholas, then I'm pretty sure you are part of the problem.
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hefin t lloyd
(@heflloyd) reported
Dear @HSBC_UK I'm trying to deal with your Card dispute Team. I feel as a customer, your advisors are not helpful and lack listening skills. How can I resolve and pick up this matter please, with your UK based customer services Team?
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a productions
(@AproductionsUK) reported
@HSBC_UK 1/2 appalling service AGAIN, you suspend our account for fraud check, we call up. after 90 minutes we are told BY YOUR OWN TEAM there is no fraud check and the account is not suspended. but clearly IS showing as suspended on our screens.
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GaryOnCue
(@GaryOnCue) reported
@HSBC_UK I am trying to get hold of one of your customer service representatives. Requested a call back yesterday and didn't get one, been on hold today for more than an owner and previously had a poor experience on web chat where confirmed were not actioned. Please can you help