Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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T S
(@freesaxon) reported
@HSBC_UK I have never known any Bank that does you a favour. They charge you huge fees when borrowing and low a.p.r when saving. To get a smarmy email saying they they care and want to help is like a pig going to the butcher for help with their trotters. Also I ain't Black
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Nitrous Oxide 🏴 🇺🇦 Babysitting TFG
(@IamVyv) reported
@HSBC_UK Your customer service is atrocious! Using the phone is not an option, as I am hard of hearing! Chat does not connect me to anyone. The app does not let me do what I wish to do, which is to increase a DDI payment. Your chat bot is useless too. How may I achieve my aim?
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Charlie
(@cdumontwrangle) reported
@ShappiKhorsandi @HSBC_UK Nationwide and the co-op are meant to be the most customer friendly
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Phil Crow
(@notcrowie) reported
@HSBC_UK @financialombuds Afternoon @HSBC_UK no response to the email listed above over two hours ago. Please find and confirm if you have any service level agreement to respond to enquiries. Greatly appreciated. A further twenty minutes spent just now trying to submit again. Follow up email forwarded...
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No, I'm Michael Lynch #***** #FBPE #Rejoin
(@glossyprince) reported
@ShappiKhorsandi @HSBC_UK All have their problems. First direct great but hopeless on mortgage applications. Starling great but keep charging french petrol station bills 2x. Nationwide great but mislaid house sale proceeds, ouch. Etc. Like prescription drugs, don't choose the drug, choose the side effect
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Sean Connick
(@SeanConnick10) reported
Shocking service from HSBC @HSBC_UK @HSBC . Can you please resolve the fraud on my account. I won't recommend HSBC to anyone !
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Mark Sheppard
(@marksheppard_uk) reported
@HSBC_UK is there actually any one to answer the phone in customer services? On hold for 30 minutes so far and counting. Maby less profits and more staff is the way forward
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Ethan Kenyon-Tate
(@EthanKenyonTat1) reported
@ShappiKhorsandi @HSBC_UK Been with First Direct since 2001 and have never had a problem with them.
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Phil Crow
(@notcrowie) reported
@HSBC_UK Message sent at 13:46, 13 December 2022. Since this on the surface appears to be a consumer platform problem, I'll expect this isn't the first time you've heard of it. I am unwilling to entertain a slow solution as a result. @financialombuds Have a nice day.
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Arun Prasath
(@Arun_techie) reported
@HSBC_UK My online transactions with HSBC UK are getting declined for past 1 week. Though there's no issue in card transactions or accessing online banking, not sure why only online transactions get declined. Can you pls chk? Full name: Arun Prasath Tamilsevan Postcode: GU1 4QJ