Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (15%)
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Website (15%)
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Login (14%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jahangir Ahmed
(@jah1385) reported
@HSBC_UK lost my phone need to deactivate the old hsbc bank app so I can setup with the new phone please help! Waited in the phone customer service 25mins then to be cut off
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Bob Chadwick
(@incabob) reported
@HSBC_UK how can you register for online banking, when you haven't been sent a Telephone Banking Security Number and YOUR Helpline, asks for numbers from it before it will help you?
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ed francis
(@pompeyhedge) reported
@ArgosHelpers @HSBC_UK You are denying the issue and PayPal have told me you need to release the funds for anything to happen. Exactly the same as when you did it with my debit card previously.
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Elana
(@elanabinysh) reported
@HSBC_UK I was on hold for two hours last night and was just hung up on this morning. I really need to get through to someone. This is appalling service, would not advise anyone getting an account with them.
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Max Summers
(@maximevigneronn) reported
Can someone from @HSBC_UK help ? You clearly don't care about your clients
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Micha Essers
(@michaessers) reported
@HSBC_UK @MyronJoffe Russel, you sound like a moron. Why not ask @MyronJoffe for a contact number and get someone to contact him?! Your customer service is shocking. Naaiball!
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BISH
(@bisher247) reported
@HSBCUKBusiness @HSBC_UK Rubbish!!! You've locked me out. I can't pay bills. You send me to branch with id, they send me away, 'do it on the internet'. Honestly, poor service. #disappointed
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Jo Webb
(@chaoanna) reported
@HSBC_UK funnily enough just got through on phone to be told there are no issues on the app- which one is it?
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Charlotte O'Leary
(@Charlotteoleary) reported
@HSBC_UK Hello! I’ve got a 500 euro note I am trying to change into sterling and I’ve been advised to change it through my bank (I am a First Direct customer). Is it possible to change it through HSBC?
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Argos Helpers
(@ArgosHelpers) reported
@pompeyhedge @HSBC_UK Hi Ed Sorry to hear you have not received a email confirmation the payment will be pending as the order as not been successful. these funds will be returned to your available balance in 5-7 working days. Carol