HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 03/18/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (25%)

    Login (25%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • SS32980020 Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • wmarybeard mary beard (@wmarybeard) reported

    This isnt the time to complain about managing money (as some have none to manage). But can I say @HSBC_UK that I’m trying to use your credit card to book a hotel in Greece to see my new grandson for the first time. It is proving impossible! Sure I’m not the only one. Any answers?

  • JXSH04 Josh (@JXSH04) reported

    @HSBC_UK @HSBC trying to set up online banking but can't because of Gsa errors and BERR_20023

  • the_aorist Ben R (@the_aorist) reported

    @HSBC_UK I’ve just received a new credit card from you (I’m not an existing HSBC customer). How do I register for online banking when I don’t have a “Telephone Security Number”???

  • sharkbaitza David Harley (@sharkbaitza) reported

    @HSBC_UK any estimate when your app will be working on ios16?

  • TomQuick1417 Problem Child #7 (@TomQuick1417) reported

    Hey @HSBC_UK can your help teams STOP disconnecting me on the app chat please 🙃

  • mickangelhere Mick Angelhere's World (@mickangelhere) reported

    @wmarybeard @HSBC_UK I don't have any issues with my card , then again it is the Australian version. Clearly the EU is not happy with England and are punishing the people for leaving, but thats my opinion.

  • AggieCrank Alison Pedley (Dr and proud of it) (@AggieCrank) reported

    @SophieMHistory In the end they couldn’t help over the phone so I’ve had to come to Reading (30mins drive) now waiting for poss another 30 mins to be seen. @HSBC_UK can’t cope with anything- you’re losing a customer of 45 years AND an ex employee. Stress levels through roof.

  • frd4u_kris14 sai (@frd4u_kris14) reported

    @HSBC_UK My wife raised request with customer care for bank statement on 22 Aug and still it is not resolved. We reached out to customer care multiple times still it is not resolved and not giving exact status of the request. We need it badly and urgent. Could you please help 🙏

  • Lancashirezulu Tim Samuel (@Lancashirezulu) reported

    @HSBC_UK Business Banking down again. Literally the worst online bank in the world! 🤬