Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Transactions | |
| Sunderland |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nalinakumar M B
(@mbnalinakumar) reported
@HSBC_UK I need help in updating my India number in HSBC personal@bank. I am unable to log in now. #Regards Nalinakumar
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Zaid Patel
(@ZaidPatel90) reported
What is that even supposed to mean? So you didn't have technical difficulties blocking my account!! @HSBC_UK, you have to fix up!
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Jazz
(@LilSquirl1) reported
@HSBC_UK it is not acceptable to tell me I will not be able to access my account for 1-2weeks. Changing to digital secure key is a farce
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Ady Suter
(@AdySuter) reported
from
Witney, England
@HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.
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Adam Adshead 🇺🇦
(@Adam_Adshead) reported
Meanwhile I've still got to work out how to get a cheque book for my father-in-law from @HSBC_UK. Isn't progress wonderful when you ignore the most needy ? Any ideas how you can help a loyal customer get a cheque book @HSBC_UK 8/8
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Alina Lapusneanu 🌸
(@alina_cl) reported
@HSBC_UK I've spent 9h over the last week with your business banking team trying to track down the status of several international payments with no status yet. On the last call, they put me on hold, then hung up on me after 1.5h of being passed between several teams. I am fed up!
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Zaid Patel
(@ZaidPatel90) reported
@HSBC_UK I know you can't but at least you can provide a better service and a clear process to business owners when you BLOCK the account for no reason
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Zaid Patel
(@ZaidPatel90) reported
@mwarne @HSBC_UK I'm now wasting time walking to the branch to resolve this silly issue
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Ady Suter
(@AdySuter) reported
@HSBC @HSBC_UK I just want to talk to a human-being please! Why do you do your best to be a service-preventer, rather than provider? Please do your job so I can get back to doing mine!
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Sap1066
(@sap1066) reported
@HSBC_UK I’m a new customer trying to register for online banking. Just on hold for 40 mins as you have my mobile number wrong. Updated but it won’t be changed for 5 days. Still can’t access my newly switched current account.