Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lois Addy
(@TootHillMedley) reported
@MrMattArmstrong @HSBC_UK 'bumping your gums' sounds like a complaint to me that I have my own ideas and choose to tweet about them. I obviously misunderstood your intent. What did you intend? if it wasn't to criticise my thoughts on the issue of values and customer retention?
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Anna
(@AnnaHazarika) reported
@HSBC_UK please please in the app GIC ISA account can we see where the money is attributed and whether up or down. So irritating to have to log in on laptop to see this. 🙏🏾
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SΞAN ⧫
(@mrdtoyou) reported
@HSBC_UK Virtue signaling bollocks. Oh... and a 0.7% worldwide black workforce is shameful. Surely you can do better? Badges maybe? That'll fix it!
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Mark FitzgeraldCooke
(@markw2w) reported
@HSBC_UK can someone contact me about my new mortgage with you as I'd like a) to send you some money b) a password to access your pw protected documents you sent me!
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Loz Southon
(@LozNorthon) reported
@HSBC_UK Trying to log onto app. Says "we've made some important changes" and to "enter a security code from your other mobile device. "What other mobile device? Clicking ? doesn't help. Shambles
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🔺Matt Armstrong 🌕
(@MrMattArmstrong) reported
@TootHillMedley @HSBC_UK It's a sign of your bigotry that you turned a thread about pronouns into other related issues.
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Matt SJ
(@thecatdadmsj) reported
Honestly, are all customer service agents idiots nowadays? Dispute a transaction with back for £70 and they say ‘oh it’s resolved as they refunded you £7’ WTAF?? Does no one actually bother to read what I disputed at @HSBC_UK
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Kelly Thomas
(@Kelly_J_Thomas) reported
@HSBC_UK moved my bank account to you. My debit card doesn’t work and can’t get on to online banking. Terrible start! Can someone help me access my money!!
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internet naked daisy 🌼
(@AuroraDaisyX) reported
@HSBC_UK why am I calling all different areas of your customer service and getting different answers every time!? Why is the best way to contact companies blasting them on social media now? It’s so embarrassing
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Matt Lewis
(@mattlewis09) reported
@HSBC_UK your banking app doesn't seem to be working