Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Pinder
(@benpinder91) reported
@HSBC_UK How **** they are over an hour on hold on live chat no answer even tho the chat was accepted.
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Hannah Wright
(@hwrightxo) reported
@HSBC_UK TRYING to call re mortgage but I don’t know where to locate my customer ID number. Pls can you help?
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.
(@hixvkii) reported
@HSBC_UK been on the phone line waiting for over ONE hour !! my issue is urgent this is shocking
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Catherine Ross
(@QcattQ) reported
@WordsmithsUnltd @HSBC_UK I had DREADFUL customer service there. So I left... on your recommendation.
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Luana 💀
(@LuanaElisabetta) reported
Christ, @HSBC_UK giving some of the WORST customer service. One person even just stopped on the chat. Yeah, brilliant. So damn rude
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Ben Keene
(@benkeene) reported
Finally leaving @HSBC_UK as a customer of 20+ years. Customer service has often been poor. But lack of action on climate + heavy greenwashing the main reason. Thanks for the reminder @MMMoneyMatter
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SuperManu
(@TherealManu7) reported
@HSBC_UK it is UNBELIEVABLE that I went to your branch in Golders Green and NOBODY could help me. The answer was "it is just us 2". Poor assistance, and I have been a client of Three.
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Gered Mankowitz FRPS
(@GeredMankowitz) reported
What is happening at @HSBC_UK !! Trying to speak to someone and left holding for an hour yesterday and no response and on the line now for 56 minutes and still having to listen to the ghastly music and the recorded voice telling me my call is important!! Appalling service……
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Junaid
(@Junaid13172214) reported
@HSBC_UK you make billions profit on our money yous still have not updated the app for android user please fix this
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Richard Harden
(@rjmharden) reported
My unanswered call has now been “important" to @HSBC_UK for 1h24. Gosh, how sh*t must the service be for unimportant calls?