HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 01/28/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • flincauk Philip Wattis (@flincauk) reported

    Poor customer service experience at @HSBC_UK Redditch today. Waited 10 minutes to speak to a member of staff before walking out. None of the people waiting in front of me were seen in that time either. #fail

  • sfowler49 Scott Fowler (@sfowler49) reported

    @itvMLshow @ITV I've done a balance transfer to an @HSBC_UK credit card but they haven't paid off the other card. I've contacted them but been told it could take 10 working days for an answer. Not great, I tried to cancel the transfer but they insisted it was too late. Actually worried about it

  • R51317559 R (@R51317559) reported

    @HSBC_UK international transfer online for a new payee is still not working :(

  • sebify Sebastiano Mandalà (@sebify) reported

    It's good that @HSBC_UK website works flawlessly because their customer support sucks hard

  • hayjohnsn Hayley (@hayjohnsn) reported

    @HSBC_UK that doesn’t help… legal advice? Why would we need legal advice it says it’s a vm2 victim of impersonation and on their for 13 months to protect him. Is this not correct?

  • MirandaDawe Miranda Dawe (@MirandaDawe) reported

    It gets weirder @HSBC_UK say someone rang up as me, passed verification and...cancelled my subscription to @squarespace . Nothing else. No money gone. Just cancelled my payment and therefore account for my website. WTF

  • fars44577331 فارس (@fars44577331) reported

    @HSBC_UK I am from Saudi Arabia. I entered several forex companies and made a lot of profits, and then these companies take my profits. I want to know if I have accounts with you in the bank, so please help me. What is required of me

  • jessthomphysio Jessica Thomas (@jessthomphysio) reported

    @HSBC_UK locking me out of my online banking because they changed the login page, only to ring and be told I have to go to a branch with ID to verify me- said branches are only open mon- fri when I’m in work! Totally impossible to access for full time working people! Poor.

  • CameronC66 Cameron (@CameronC66) reported

    @HSBC_UK I have been privately messaging you but not getting any replied I’m so annoyed can you please help!!!!

  • naomi_de_peeved Naomi de Peeved (@naomi_de_peeved) reported

    @lastminute_com Why do I have to issue a statutory demand against you to get my refund for Air India flights? Why the silence to my emails? I’ll be filing for your bankruptcy on Feb 3rd, as notified to your teams last week. @HSBC_UK can you help, please? Money taken from my Premier account