Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (17%)
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Login (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rekha
(@Rekha202) reported
@HSBC_UK appalling customer service, I’ve had money taken from my account and nothing has been done about it! Especially when I’ve been a loyal customer for 40+ years.
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Aleksi Niemela
(@aleksiniemela) reported
@HSBC_UK The issue has lasted for several days now. It’s long time not being able to access online or mobile banking. This issue is affecting thousands of your customers. Please sort it out.
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Lorraine Bearwish
(@LorraineBearwi1) reported
@HSBC_UK I do not require urgent assistance but do you know when it will be working again?
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(@stuart_k18) reported
HSBC mobile app still crashing every time you attempt to login 😡. It’s now been over 5 days or more according to earlier tweets. Simply not good enough @HSBC_UK #hsbc
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Phil Davis
(@ferretd69) reported
@HSBC_UK Instead of F**king around with the lights, get your customer services sorted out. It is disgraceful.
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claire lewis
(@claireedith) reported
@HSBC_UK @michaaeel1991 Only a full service branch or digital branch can do this,a cash service branch would be unable to convert an account from sole to joint
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Tracy Kingdon
(@tracykingdon) reported
@HSBC_UK please sort your app out. I’ve had no access to my bank account for almost a week. I have no way to pay my credit card bill and I need to know how much money I have left. #not good enough
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Martyn
(@martynhardacre) reported
@HSBC_UK hi there. Please can you advise when a fix will be pushed to update the iOS app? Crashing every time at log in. Seems to be a problem across older iOS devices as there are now hundreds of 1 star reviews for this reason on the app store
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Dan
(@danclarkeeee) reported
@HSBC_UK so any online purchase gets blocked, I have to have a 30 minute argument with a HSBC tech guy that it is blocked, he finds the issue and then 20 minutes later I'm blocked again. Good way to earn some money with your 0345 number?
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Becky Guest
(@Bexster100) reported
@HSBC_UK The functionality to set up a standing order on the IB hasn’t been working for at least five days. When will it be fixed?