Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (28%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paula
(@pwooding16) reported
@HSBC_UK help please, according to the app I’ve got two notifications, for the life of me I can’t find out what they are, it’s driving me mad!
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joanne rawley
(@JoanneRawley) reported
@HSBC_UK Yes apparently ALL the numerous details held on for internet banking AND telephone banking are not enough.... Also no mention on the website that BACS need to be done in branch in person
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Jack Rowley
(@JackRow64946784) reported
@HSBC_UK Why is your app not working today?
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LivXX
(@livXXvilXX) reported
@HSBC_UK How about helping all your customers?Had my card declined bcos one item of mail was returned for no gd reason.I’m a loyal customer who has had mail delivered ok for 20 yrs.Imagine if I had been a female alone at night trying to get home with her card declined? Review yr process!
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Catherine Menon
(@cg_menon) reported
@HSBC_UK I'm receiving a system error message from your website when I try to move money between my two linked HSBC accounts. Is there a status problem?
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Paula
(@pwooding16) reported
@HSBC_UK Hi Tijianne, my husband suggested turning the notifications off and that seems to have solved it. But I do appreciate your help, thank you
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Joh
(@joh_mac_) reported
@HSBC_UK premier banker here, have been trying to open a child’s account through mine since February. Over 4 calls, and no one seems to be able to help. Still waiting. Please advise
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Diogo Neves 🇬🇧 🇵🇹 ❤️🇺🇦
(@DiogoSnows) reported
@HSBC_UK how come @RevolutApp and @monzo have no problem with iOS Beta/internal builds but you decide to prevent the app from opening?
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Matthew Blackwell
(@MatthewMillers) reported
from
Sheffield, England
@HSBC_UK terrible service at crystal peaks branch today not good enough 😡
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April Munday
(@AprilMunday) reported
@HSBC_UK Hello is there a problem with the mobile app at the moment? It shows the balance in the account, then shuts down. It's not my account. I'm asking on behalf of a friend who has very little English.