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HSBC down? Current status and problems in Newcastle upon Tyne, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Washington.

CityProblem TypeReport Time
Washington Mobile App 10 days ago
Newcastle upon Tyne Login 4 months ago
Chester-le-Street Mobile App 6 months ago
Newcastle upon Tyne Mobile App 6 months ago
North Shields Mobile App 7 months ago
Newcastle upon Tyne Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT
    Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92
    Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • Sam_Barnwell
    𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • search_n_annoy
    Austin (@search_n_annoy) reported

    @HSBC_UK Yes, it's working now. Please try to improve the stability. Was with natwest before you for two years, no problems.

  • Kam_A80
    AK (@Kam_A80) reported

    @SarahGrout @HSBC_UK Yes same problems today! I believe #skybroadband @SkyUK are to blame 😤

  • charles122_mua
    ariana_charles12 (@charles122_mua) reported

    @SilviuXgaming @HSBC_UK its fine the app is working

  • goodleygirl
    EMMA (@goodleygirl) reported

    @naughtymutt @HSBC_UK Hi ! Sorry to jump on this thread but we are having this problem ! May I ask whether you’ve found a way to sort it ? Really need to transfer some money to an existing payee ASAP

  • SiWall68
    Si (@SiWall68) reported

    @HSBC_UK Is that the same problem as for the last 2 weeks since the update thst screwed everything up or a new one?

  • KateCraven4
    Kate Craven (@KateCraven4) reported

    @HSBC_UK Please let me know when I will be able to access my money. I would be grateful if you could also let me know what the compensation will be for this inconvenience. Your website indicates that there are no issues with online banking, this tweet seems to suggest otherwise.

  • ChafeAj1
    @ChafeAj (@ChafeAj1) reported

    @HSBC_UK Can you let me know where my letter was saying that you were closing the counter service at Scunthorpe. I've not re eived one and neither has my parents. The lady in branch basically called my mum a liar that she had received one, when clearly she hadn't and went in to use it ??

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    @HSBC_UK mobile banking still not working.

  • anniespof
    Ann Spofforth (@anniespof) reported

    @HSBC_UK still no access to online banking today. When will this be fixed?

  • EthanChapples
    Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.