Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren 💁🏻♀️
(@LaurenCABrown) reported
@HSBC_UK why cant i access my banking app, I went in to earlier on today and now its asking to sign in I have tried but it tells me it cannot send a secure code to my phone number!
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Laura 🌟👩🏻
(@Lauraandkiddos) reported
@HSBC_UK hi, I’ve recently started a bank switch to yourselves but have yet to receive my telephone banking security info so I can set up my online banking. Please can you help with this? Thanks
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Miss T
(@redbookgirl) reported
@HSBC_UK Unbelievably poor service from your call centre. I transferred my account to your bank in good faith. I’m now without any access to my account or money, no way to get any help, and just had your call centre cut me off for the second time in two days. This is hellish.
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Common Northerner
(@AndyJGreaves1) reported
Really poor service from @HSBC_UK Four days later and still not resolved.
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DJP
(@DJP599) reported
@HSBC_UK why are so many customers complaining about their inability to reach you on the phone? You say “high call volumes” … how about trying “we don’t employ enough call handlers to provide a reasonable customer service experience on the phone?”
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Mark Finch
(@diesellwt) reported
@HSBC_UK What a terrible service for new customers. Website says you need to call to book appointment, then no appointments available it would appear ever. So told just turn up. Managers don’t start work until 11:00. What a load of rubbish. #hsbcnewaccounts
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK I mean, HSBC got caught money laundering billions of dollars for Mexican cartels so I'd definitely say never use them if you can help it. (And no, no one went to jail, and the fine was so small they still made a profit).
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Martin Oliver
(@tetrahedron800) reported
@HSBC_UK Hi, I've been an HSBC customer for the past 37 years. Please can you tell me when you plan to reimburse the owners of the Bitchute website with the money in their HSBC account that you defrauded/froze? Thanks.
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK Regardless of that, it's awful that you're stuck in this mess. I'll keep fingers and toes crossed that they unfuck themselves soon!
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nrg
(@nrg23900340) reported
@HSBC_UK failed to help me on the eighth time of trying so I’m off to first direct. I also have my partners account and a joint account move. You’re a terrible company who I won’t waste anymore time on. Goodbye and glad I never managed to join such useless bank