HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 09/18/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (16%)

    Website (16%)

  3. Login (10%)

    Login (10%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: North Shields.

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City Problem Type Report Time
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login
United KingdomConsett Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Transactions

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Nelliejay4 Nelliejay (@Nelliejay4) reported

    @HSBC_UK I still cannot log onto online banking it keeps saying GSA error ???? Please help

  • SwordInStone Daniel Stone (@SwordInStone) reported

    @HSBC_UK the app appears to be down...?

  • PsymonWhite Simon White (he/him) (@PsymonWhite) reported

    @HSBC_UK your banking app is down. You need to inform your customers what is going on. There are people trying to access your services but nobody can get through to a human being. The automated systems are useless.

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

  • LouiseASmalldon LouiseASmalldon / drake leigh 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@LouiseASmalldon) reported

    @HSBC_UK when will your mobile and online banking be up: it went down yesterday snd I still cannot log on. And I’ve been on hold for 30 mins on the phone waiting for an agent

  • lyford80 matthew lyford (@lyford80) reported

    @HSBC_UK app not working sort it out #hsbc

  • CjayWilkins Chris Wilkins (@CjayWilkins) reported

    Currently getting error messages when trying to acces mobile and online banking and I need to make transfers today. Not a connection issue. @HSBC_UK

  • KaraokeFunUK Tim Bradshaw (@KaraokeFunUK) reported

    @HSBC_UK Your mobile app will not load, it keeps saying Error, please try later

  • tearose68 Rosie 🌹 (@tearose68) reported

    @Rainbow_L_S @nippa77 @HSBC_UK It is an issue with the banking app on iOS 12 on iPhone. I found this out after many calls and messages. They are trying to find a fix but could take days. 😡

  • alisonlones alison lones (@alisonlones) reported

    @HSBC_UK when will the app be working ??