HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Mobile App | 1 month ago |
|
Newcastle upon Tyne
|
Login | 5 months ago |
|
Chester-le-Street
|
Mobile App | 7 months ago |
|
Newcastle upon Tyne
|
Mobile App | 7 months ago |
|
North Shields
|
Mobile App | 8 months ago |
|
Newcastle upon Tyne
|
Mobile App | 1 year ago |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G (@NorthTynesidePT) reported from Whitley Bay, England@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie (@Natalie_Emma92) reported from Wallsend, England@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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millicent short (@millieshorttt) reported from Consett, England@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Yadav (@GauravYadav0608) reported@HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.
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Hello Newman (@goodbyenorman) reported@HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.
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Mrs Whits (@lizflenley) reported@HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!
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vineet (@vineettrivedi) reported@HSBC_UK I have been with HSBC for 18 years and 13 in mortgage never had any problems till I have to encounter the bunch of these incompetent advisors kindly restore face to face appointments current system is not working
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Pepiv (@Pepiv1224219) reported@DudejaRuchee @HSBC_UK Yes sure it can be check Send a direct message to the help_centers300 on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay
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Brogan (@Brogan_P) reported@HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.
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Helen Stubbs (@hpstubbs) reportedBlimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..
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Nick Cox (@njc235) reported@andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.
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NeuralNerdz (@NeuralNerdz) reported@HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?