Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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B22 Grill
(@b22grill) reported
@HSBC_UK spent 20hours plus on hold waiting for my issues to get sorted but nobody cares at hsbc
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Emma Guthrie
(@guthriej1975) reported
@HSBC_UK any updates on the non working mobile app? I am almost a week now with no online access. I use my iphone - the software is up to date and is running on iso 12.5.4
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FelicityMJ
(@Felicity_MJ) reported
@HSBC_UK Hello, I have tried but was on hold for a long time and telephone communication is not easy for me. Are there no online/chat options available at all that don't require the app to access?
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Hazel Cunning
(@CunningHazel) reported
@HSBC_UK 2/4 Your customer services are the worst I’ve ever had the misfortune to use. I’ve given all security questions. They are useless. I will be complaining to your CEO & Chairman.
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jennie clay
(@jennieclay) reported
@HSBC_UK I’m getting frustrated with your mobile banking app - requested a text to my (correct) mobile number with my activation code and it’s not coming through. When I click on the help bit my only other option is via post. My last code never arrived this way. What can I do?
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Soldier On!
(@soldieronorg) reported
@HSBC_UK Please answer your telephone. You've (apparently) randomly written to say you're closing our account. Who can lose half an hour of their working day being told how important their call is?
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Sebastian Dobson (insert Northumbrian flag emoji)
(@SebDobson) reported
@HSBC_UK Sadly, 48+ hours later, the app still crashes on installation despite numerous downloads! Granted, I have got further into the registration process than before, but the app still crashed at the final stage and now it won’t even start up again! Please help - I have bills to pay!
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Steven Burnett
(@StevenBurnett1) reported
@HSBC_UK despite your claim earlier down that the problem with your app has been resolved, your app just crashes every time on my iPhone and I am unable to access it. this is also the only way your customers with the app can even access online banking. This is not acceptable.
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Helen Oldroyd
(@Helen_Oldroyd30) reported
@HSBC_UK payment verification not working. Is this a known problem?
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Jamie Jackson
(@JamieJacksonati) reported
When I read this Metro story I phoned the paper and told them this story. They ran a whole page story on me. I didn’t get any money for it. Just my revenge on the bank being *****. Metro was (in 2005) the biggest read free paper in Europe. **** you @HSBC_UK we all got hands.