Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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HeartStart-S/ECoast
(@HeartStartSEC) reported
Saddened and disappointed that @HSBC_UK feel it now necessary to charge account fees to small, not for profit educational emergency life support charities. This fee may be small to a big bank but to groups that rely on donations to operate, this is a blow.
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Clare Bolitho
(@clarebolitho1) reported
@HSBC_UK mobile app not working all day. Why???
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#HomoPhobiaStillExists #BobsCartoonPerpetuates #It
(@Richard6983) reported
@HSBC_UK About 5 minutes later but an almost 40 min wait is never acceptable. HSBC would have collapsed pretty quickly If staff like myself ever delivered that service, which we didn't. But thanks for replying
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Interested
(@interested075) reported
@JamesMelville Tell @HSBC_UK that who are forcing me to upgrade my iPhone 6s or lose access to my funds, but yet claim to be complying with ESG principals.
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Sk Abrar
(@abrarbond143) reported
I have faced a very worst customer service which was very unprofessional and i raised a complaint on 13th may and till now there is no update they are just investigating it I visited branch & also I called them n number of times but no solution. @HSBC_UK @HSBC
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Jose Vazquez
(@josevazquezrey) reported
@HSBC_UK, hi there, I am trying to go paperless but your service wouldnt allow me to add my email address. I have tried both web and mobile app. it says ...... We're sorry, this service is temporarily unavailable. Please try again later. Could you fix it please?
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Aimi Alcock
(@aimi0308) reported
@HSBC_UK Appalling service trying to switch to you! 2 of us have now spent over 6 hours on the phone to you! You haven't even given us the account we applied for to get the £170 for switching! Might aswell of stayed with our original bank!
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louise
(@rubylouise86) reported
@HSBC_UK ffs how difficult is it to reset your app password Helpline that isn’t a help line refuse to help you and now want me to go in a branch yet have closed all the local branches What a joke
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Sophie Irv
(@IrvSophie) reported
@HSBC_UK Am I able to go into a branch to dispute a payment in person? I’m struggling immensely to do this via the customer service line and I’m getting nowhere. They also told methey couldn’t dispute until 120 AFTER the payment, which is not correct? Thanks
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Russell Garner
(@rgarner) reported
@HSBC_UK If you're sticking a JWT expiry constant in front of people and asking people to quote that in a reply to a support desk after making them go through your "enter the last four digits of the sort code and the amount including pence to get an OTP" dance you need better UXers.