Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Allen Harris
(@BanTheFox4761) reported
@be_braver @dabitch @HSBC_UK "You can't fix stupid "
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Tom Hallam
(@thomashallam) reported
@Clairearthurton @HSBC_UK same problem over here. no tel banking pin sent out in the post in nearly 2 weeks? account now locked.. calling them now but on hold for 20 minutes already
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Irene Heald 💙
(@UK121144) reported
@HSBC_UK is there a problem with your banking app? Logged in this morning and the screen turned into blank white.
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@PickupTrades @HSBC_UK I use an iPhone 6 too. The suggestion that I need to switch off ‘low power’ mode helps a little although NO OTHER app needs to be coddled in this way. I only had to make four attempts to login successfully this morning so app still flakey even though followed all HSBC guidance.
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John McBride
(@j_e_mcb) reported
@HSBC_UK trying to download transaction history, but seems the CSV downloads are limited to 100 transactions, which didn't used to be the case. Can you please fix it. Cheers thxalot.
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joanne thomas 💙
(@italianjo) reported
@HSBC_UK Having a nightmare getting help with an activation code for a new physical secure key! Got one in my email but didn't realise it would expire. How do I please get a new one? I've tried your online Help, doesn't address this, & Live Chat said they couldn't help either!
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Scott H⭕️DL
(@ScottHODL) reported
@HSBC_UK hi - where do I get my telephone banking security number as a new creditcard holder? So I can get access to online banking
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Mayank Jhanwar
(@Mayank_Jhanwar) reported
@HSBC_UK Very disappointed with service. Not sure how to reach you. It is more than a month that I applied for new account. I'm a HSBC account holder for more than 15 years in other Geography. Visited Ealing branch and they said they can't accelerate as online team working.
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D
(@LifeOfDania) reported
Your iPhone app keeps crashing 😩could you please update and fix it please? Can’t do my banking @HSBC_UK @HSBC
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Andy Pickup
(@PickupTrades) reported
@HSBC_UK when you gonna stop your app from crashing at log in?