Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Brad The Cryptonian 🚀🌝
(@BRAD2THEMOON) reported
@TheFCA is the above in line with customer rights? ALL of my funds have been on hold for 3 weeks and @HSBC_UK would surely have received communication from @StarlingBank that they have rejected their customers claim for a charge back.
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NHodkin
(@NicHodkin) reported
@HSBC_UK STILL GETTING GSA ERROR WHEN I TRY TO LOGOIN TO THE CHAT FUNCTION AND NOONE IS ANSWERING MY CALL, YOU HAVE HAD MY MONEY HELD FOR 14 DAYS. I NED TO S[EAK TO SOMEONE URGENTLY.
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Lynette
(@Lynettejane) reported
Hi @HSBC_UK been holding for 59 mins now. I reached an agent who immediately put me back in the queue. How much will this call be costing this small business? #help
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Chris Mabbatt
(@ChrisMabbatt) reported
@HSBC_UK Amazing customer service last Monday at the 196 Oxford Street, London branch. Stuck in London with no debit card and no way to access money. The staff went through the options of the way I could access cash and I was sorted. You have awesome staff there!
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rajkishore kumar
(@rajkish12366333) reported
@HSBC_UK I have HSBC account in Canary Wharf branch in London.pls send the email Id of customer support . Shruti Raj
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pangwing
(@pangwing) reported
@BuckleyWells @HSBC_UK Same here - shockingly bad customer services and processes! Online applications that do not even acknowledge your application. Its not that difficult to send an automated reply stating that the application has been received!
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Didn't You Used To Be Ralph Smith?
(@Muckingfoggy) reported
I can't stand financial institutions but on Saturday I lost my wallet😭. I reported it immediately. My bank cards were replaced today within 1 working day. That's the kind of service i like. Thank you @HSBC_UK I can't see @DVLAgovuk doing the same with my driving licence!
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pangwing
(@pangwing) reported
@HSBC_UK @simon_willis_ We have had exactly the same issue! So frustrating - how are 18 year olds fresh out of school supposed to have any type of credit history!
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Mike
(@MikeBookham) reported
@HSBC_UK I'm yet another new customer that has fallen foul of HSBC's poor service. 9 days after account is supposedly open & I'm still waiting for my Telephone Security Number to allow me access to my account. Cannot get through by phone, so it looks like I'm stuffed.
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ian wells
(@iandavidwells4) reported
@Shelter @londonhf @HSBC_UK Got my HSBC Bank Account back in the 90s even though I was Rough Sleeping i had NO Problems at all and Still have the Same Account today.