Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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carl hoenderkamp
(@carlalfy) reported
@HSBC_UK iam locked out of my account for no reason and I need to see what's happening with pension,can anyone help the chat rooms are no help at all
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Mig
(@blackhairbub) reported
@Nicole_b_2 @HSBC_UK @Fintechsupprt I have access, just not receiving notifications, even tho its ticked on the app.
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Brigit Strawbridge
(@B_Strawbridge) reported
@kt4ut @HSBC_UK I'm sure it's just human error, but worrying nonetheless.
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Ben Marshall
(@benmar5hall) reported
@HSBC_UK I’m seriously losing the will to live... a simple request to access my account via mobile banking... I’ve spoken to 3 people, not one understands English, one had a screaming baby beside her, and all of them put me through to someone else. I’m
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Anthony (Tony) Evans (Sign name 'Laughing')
(@Dukevfr) reported
I'd love to go to @HSBC_UK, click on my DD or SO and see a break down of payments made ATLEAST back to the start of the previous tax year! Wouldn't that be helpful!!!
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Degsy
(@DegsyScott) reported
just got new @HSBC_UK credit card. 1st Impressions? Crap. can’t register 4 online a/c without Tele Security nbr, but can’t get that without calling 8am-8pm. Tried activating card, “sorry there’s a problem”. So can’t see, do or try. Not a good new customer experience 4/10
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Prem Mukkamalla
(@PremMukkamalla) reported
@HSBC_UK My phone has broken, claim through insurance Aspects claim,received replacement phone but it is faulty draining the battery in 2 hours. Spoke with the team but they are asking me to do many checks like battery needs to drain completely and need to recharge. Awful service
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MVoort // Travel Tech
(@MVoortTech) reported
@HSBC_UK Interesting, as since I'm using the app, the PSK no longer works on website. Website only allows a DSK generated on the app.
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Amurowhitedemon
(@Amurowhitedemon) reported
@HSBC_UK thanks HSBC tried to change the amount on a standing order but just get the message. An error occured over and over. Poor show from your website.
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Becky Holmes
(@barefootforager) reported
@kt4ut @B_Strawbridge @HSBC_UK Ex JW here- there definitely are dire dealings! But it does sound like an error, at least this time.