Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (16%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Porter
(@ZPee) reported
@HSBC_UK after yesterdays fiasco of your banking app going down, and having to spend a ludicrous 30 minutes of my time on hold to your team I was offered a measly £30 for my inconvenience. From a bank worth billions. What a farce.
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Sanjay Boddu
(@SanjayGBoddu) reported
@HSBC_UK I still have issues logging in
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Heidi
(@heidiwmakeup) reported
@HSBC_UK I’ve been trying to call but I finally got through & now my telephone banking has been locked. Everything I try to do online keeps telling me to call. Lost card - need to call Account switch - need to call App login blocked - need to call Tele banking locked - need to call 🙃
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Sarah Grout
(@SarahGrout) reported
@HSBC_UK I accessed account finally yesterday evening @HSBC_UK however undoubtedly millions of your customers were affected Status updates on your website's home page would have helped to avoid so many social media #complaints Basic #customerservice protocol Treat failure as feedback
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Apple & MUFCfixtures
(@UnitedByApple) reported
@HSBC_UK Still doesn’t work. I suggest it’s possibly an iOS 14.7 issue then rather than an HSBC issue. It works an a desktop.
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Glyn Griffiths
(@GlynG1) reported
@HSBC_UK app still not working ( iPhone six) 9.55 am Sunday - any updates available please?
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Steven Groves
(@stevegroves2004) reported
@HSBC_UK So no idea when the issue is going to be fixed
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Chris Johnson
(@ChrisNikumaroro) reported
@HSBC_UK Thanks already gone through that pain. My OS version is good for the app. I beleive the new app has issues with both older and newer versions. Write your app for older so you dont exclude those who cant update such as the elderly #digitaldivide
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onlyme
(@Specialedhead) reported
@HSBC_UK so your app still isn’t working and sending re-activation codes, having uninstalled it due to issues? It’s been all day and has ruined my evening plans 👍
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??