Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Naylor-Jones
(@Rnaylorjones) reported
@HSBC_UK after a month of phone calls and requests following the death of a loved one you still only send half the information requested! #unhelpful #insensitive #poorservice I expect if Prince Philip had banked with you a better service would be provided
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Marc Stewart
(@marcuus50) reported
@HSBC_UK @HSBCUKBusiness @firstdirect why are you only open 10-2 daily? Not good enough for demand. 3 minutes till closing and still in the queue 9 deep outside. Been here 40 minutes at Cramlington. Apparently 1 counter serving. Shopping centre security having to help your staff
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Andy Weston
(@AbnerBrowne) reported
Hi @HSBC_UK, is the notification issue on the app still ongoing? I logged on this afternoon and it said there was an issue. Logged in again just now, but no message, but also no update to my notifications either.
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Bob Sacamano
(@JEspvall) reported
@krugermacro @HSBC_UK is a joke. It’s not 1995. There are too many good alternatives to banks offering a sub par customer experience. At this pace there is no way they are in business in 10 years time..
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Alberto Rizzoli
(@Albertorizzoli) reported
@HSBC_UK @LeonieWright9 How is a retail bank allowed to have a completely disabled support functionality on their app due to a bug for over a year? 1 YEAR!? And you still cannot contact support via your phone
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Craig Owen
(@craig__2k4) reported
@HSBC_UK you guys are the worst customer service I’ve ever experienced. My fiancée had her old card cloned and now another fraudulent transaction has happened. No one in the fraud team is being helpful. Has her new card been cloned already? No answers. No useful info. Pathetic
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Ice.reef Ⓥ
(@Ice_Speedway) reported
@PinophytaEd @HSBC_UK Sports Direct is open 7 days a week yet banks, a genuinely essential service are open 5 days a week for a handful of hours. Unless you are a pensioner or unemployed you have no chance of getting there. Absurd.
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yebam
(@yebam) reported
@WinchesterCops @HSBC_UK Received loads of these texts, also dont have HSBC account. All reported to Action Fraud, yet still keep happening, must be tough to crack down on these idiots, but we need to find a way.
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Lisa
(@ThisIsLisa10) reported
@HSBC_UK I have been trying to register as a new customer with you and want to open a @HSBC_UK current account. I originally applied several weeks ago and have not heard back. I also can not seem to get in touch on the phone. Help please!!
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Dawn Byram
(@dawnbyram0310) reported
@HSBC_UK Yes can log in now thank you, it was just when stuck at the drive through last night and declined my card 🙁