HSBC status: access issues and outage reports
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (57%)
- Login (26%)
- Website (9%)
- Transactions (7%)
- Withdrawals (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Mobile App | 12 days ago |
|
Newcastle upon Tyne
|
Login | 4 months ago |
|
Chester-le-Street
|
Mobile App | 6 months ago |
|
Newcastle upon Tyne
|
Mobile App | 6 months ago |
|
North Shields
|
Mobile App | 7 months ago |
|
Newcastle upon Tyne
|
Mobile App | 1 year ago |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G (@NorthTynesidePT) reported from Whitley Bay, England@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie (@Natalie_Emma92) reported from Wallsend, England@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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millicent short (@millieshorttt) reported from Consett, England@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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The nameless one (@evelin447788) reported@HSBC_UK @ChangePlease Last time I found myself in dire circumstances,you told me to go to a food bank.I don’t use F.B-s.I informed you that due to illness I was bed&house bound,it was charming to hear your ignorance.I’m with your bank for 10 years,my incomings were substantial. Be truthful reg.’help’
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Snobby's (@Snobbysbristol) reported@HSBC_UK what is going on? Been trying to call all day… literally all day. Your business customer service is shocking
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Graham Skinner (@EvercleanSol) reported@HSBC_UK 1 hour and 52 minutes in customer service phone queue …. I gave up and went online to ask on there, waited over an hour only to get terminated. I’m a small business owner, I needed help…. You are useless!!!
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Alexandra P (@aporritt39) reported@HSBC_UK Looking at switching our current mortgage with you (existing customer). Is there a way to get an automatic valuation on our property without applying/confirming the switch? We want to understand our LTV with some accuracy. Can your advisers tell us over the phone? Ta
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Andy (@andyturner123) reported@HSBC_UK Surely it would be better if the website was updated to show correct information?
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van bon nguyen (@vanbonnguyen) reported@PaulaPocock @HSBC_UK All the iPhone have same problem . When reinstall hsbc business phone app . Share to me if you have foods new
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David Cowey (@cowey_david) reported@HSBC_UK Not much point. I was told on a HSBC chat online that all cards now have contactless facility They can turn it off but I can't see it's disabled without doing a failed transaction. I was told you no longer give out cards without contactless tech, so not sure how you'd help?
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New York Siddy (@NewSiddy) reported@james_frosty @HSBC_UK The **** TV ads with Aluwade (sp?) were just as cringeworthy
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Mick Martin (@mickmartin_bow) reported@HSBC_UK On hold for 45 mins.. great service!
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Phil Cook (@PhilRCook) reported@HSBC_UK I use Safari for online banking but can no longer login even after deleting cache and cookies. I get a GSA error message when the page tries to reload. Suggestions?