Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Griffiths
(@garethjgriff) reported
@HSBC_UK Trying to open a savings account. I have been a customer since 1987 but the app tells me I am not a UK tax resident and can't open it. Tried calling you but after holding for 45 minutes, gave up. What am I supposed to do?
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Pablo Fernandez 🧉
(@pupeno) reported
@HSBC_UK I'm sorry, but I doubt you are going to help me with an account over twitter, and you shouldn't. It's not secure enough. You are probably going to tell me I have to call you, which I already know, because I have to call you for everything.
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🌚
(@fanta_no_ice) reported
**** @HSBC_UK and their atrocious customer service
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#ThyKingdomCome
(@SamuelOLUDIM) reported
@Badger_a @HSBC_UK If I were you I won’t do that though, a service can be down sometimes we just have to be more patient with the service. The bank@is excellent no doubt about that.
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Nick Collins
(@random_rubble) reported
I waited 45 minutes for no 'agent' to ever come onto the phone and I am put in a circle of computer generated answers that DO NOT answer my query on the app/website. I just want some direct help!!! @HSBC_UK
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David graham
(@mrdavidgraham99) reported
@HSBC_UK I've lodge formal complaints nobody responds to them ... nobody cares about customer service
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🌚
(@fanta_no_ice) reported
a moment of silence for the bullshit that whoever the unlucky **** at the end of my [currently over an hour of wait time] @HSBC_UK call will receive
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John Mead
(@johnmead134) reported
@HSBC_UK I am unable to access my "Standing Orders and Future Payment" details. I have not been able to "chat" with a real agent and MOBA is not helpful, trying to contact you on phone is virtually impossible.
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🌚
(@fanta_no_ice) reported
I've honestly had bruises heal faster than the time it takes to get any customer service response from @HSBC_UK
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Rosie Thole
(@rosie4xxxx) reported
@HSBC_UK I'm still having issues, card declined ( despite having funds) and now I can't transfer money from my account to another on the app. Are the issues ongoing?