Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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A Capps
(@axel_cc) reported
@HSBC @HSBC_UK @HSBCUKBusiness 10 weeks after trying to set up a charity account with HSBC, hours spent on hold/live chat/email and still it seems to be mission impossible. Unable to accept donations! Who knew trying to give a bank money could be so hard?
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Switch2.0
(@Sw1tchv2) reported
@HSBC_UK is a joke of a bank. Worst customer experience yet.
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AP Rhondda
(@ae_parry) reported
And the funny thing about @HSBC_UK is they rang me to say they are putting their charges up soon .. so I am going to leave them anyway with all my accounts .. they need to pay customers to stay to us an appallingly bad service.
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Kirsten Henry 💙
(@KirstenHenry) reported
@HSBC_UK After many messages to many chat advisors, I *finally* got connected with someone that was prepared to help me. She did what I requested - amended my standing order… if only every member of HSBC staff was that helpful… such a simple request should not take so long to action!
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becca🐝❤️
(@Rebeccafuller03) reported
@HSBC_UK your app is constantly shutting down when I’m trying to open it?? Any ideas on what to do
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Emily Smithcroft
(@emilywae) reported
@HSBC_UK Hi, I haven’t been able to get onto my banking app on iOS for weeks now. I can’t access my account at all - do you know when there will be a fox for this? And is there a workaround for now?
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David Farmer
(@DavidFa38683548) reported
@empiresend @HSBC_UK You may find that branch staff numbers have reduced but under regulation they should log customer complaints and give you a complaint reference number so if you need to escalate to the ombudsman you have a link. Complete add into have to be dealt with in a strict timescale.
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Sarah
(@Sarah81794915) reported
@HSBC_UK your Richmond branch has removed all counter service but you have more staff?? How can you keep customer loyalty when I now have to travel 1hr and pay for transport just to make a withdrawal above the limit? You should be letting customers know
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Kevin Russell
(@KevinPRussell) reported
@HSBC_UK waited nearly 2 hours for a call back from biz banking (last couple of times call back never happened at all) ..and online chat cannot help either after 30 mins wait. All continues to be unwell at HSBC clearly.