Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Greyson
(@mrrobertgreyson) reported
@DrGABaines @alexcordery @HSBC_UK In the same boat, our charity which is part of a large organisation, has had to close our account. Been with them 30 years but no help at all plus the charges were ridiculous. Tbh not many of the banks are particularly interested because of the fraud risk with charities.
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MMArmy
(@MMArmyGame) reported
@HSBC_UK ******* useless company! Website utter **** and bot only chat, phone service basically as bad if not worse, and then told to go to branch, which closes at 3:30?? Wtf?! Only wondering why were 9 days into a new month and my card expired at the end of the last month!
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mums spaghetti
(@p_anna_L) reported
@HSBC_UK why ask me to send you my details in DMs and make it out like you lot are helping when there’s still no help !? This is one of the poorest customer services I’ve ever experienced
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simon le vans 💙
(@simonlevans) reported
@Divinadecampo @HSBC_UK They are obviously trying to move to an online or app ‘service’ only and sod their long-standing customers.
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AnotherHowie
(@AnotherHowie) reported
@HSBC_UK No, that was not the problem. Please try calling your own phone banking line this morning - the hold music is missing and the resulting experience is very unpleasant.
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Samantha
(@Samanth44618294) reported
@HSBC_UK I thought the website will have the change in colour too….
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Divina De Campo stream DECODED
(@Divinadecampo) reported
@simonlevans @HSBC_UK It was almost impossible to do what I wanted last time I was in a branch too. There were staff but none of them actually doing anything with customers. It’s such a weird setup now.
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Matthew ****
(@matches62) reported
@Emmmasometimes @HSBC_UK I only got a response by messaging them through twitter! Don't expect anything other than corporate brush off though and a if you don't like it take it to the ombudsman attitude After 3 instances of the same issue occurring I am transferring my custom. Hope you get resolution.
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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A Productions
(@AproductionsUK) reported
dear @HSBC_UK your service is appalling. how come we have to revert to chasing you on social media? because your help lines/chat etc DO NOT WORK.