Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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A1_bloke
(@a1_bloke) reported
@HSBC_UK You may be aware, but it's not logged with your "global" support team Yes, I'm running 12.5 - and your app only need 12.2 I've been reporting this for over a month, and apparently you have never logged it with the "global" IT team
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londoner337
(@londoner337) reported
@HSBC_UK hello, ordered a new credit card and got an email saying it will be with me within 3 working days; this was friday and still no card received… do you send them as tracked postage? I want to know where it is
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Donmanohar4
(@donmanohar4) reported
@SeniorRidge @HSBC_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Kathy Chillistone
(@kathy23iw) reported
Shame on you @HSBC_UK for making £9k of my elderly Uncle’s money disappear from his Philippine account when transferring to his UK account. He’s had dozens of empty promises from you since JULY and is now VERY vulnerable mentally. Shame on you for letting him down.@BBCWatchdog
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Jason Manly
(@Duke_aardvark) reported
Hi @HSBC_UK - when a large sum of money is taken out of my account twice from non existent standing orders, your customer service agent using the phrase ’I understand this matter is important to you’ comes across quite (incredibly) patronising!
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Geraldine Sloan
(@GeraldineSloan) reported
@HSBC_UK can you help me access the banking app? I had to uninstall and reinstall on my phone, because it stopped working. However, when entering credentials, it asks for a digital secure key code, which I clearly don't have. I do have a physical device, but no option to use it.
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@HSBC_UK Been waiting forever for my security key, receive it today and it doesn't work - I've had nothing but problems since opening this account a few weeks ago! Think I'll be changing banks again! 😠
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Nick Mottram
(@Big_Motch) reported
@HSBC_UK Hi guys, just wanted to let you know that the push notifications on the Android app are not working.
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A1_bloke
(@a1_bloke) reported
@HSBC_UK I spent half an hour talking to a telephone support guy, so I presume he has checked everything He told me that there is no record of any customers on iOS 12 having any issues with the app
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Ian Buckley
(@ibuckley) reported
@HSBC_UK if you know a branch is going to be closed why not update your website so customers don't make completely avoidable journeys. Not my daughter's best experience for a potential new bank! Rochdale has a bit of paper on the door rather than your website being up to date!!