HSBC

Is HSBC down in Newcastle upon Tyne, England?

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 12/10/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Carl__Poulton Carl (@Carl__Poulton) reported

    @HSBC_UK I have rung that number 30 times in the last month with noone able to answer my issue or give me my money. So I'm not spending another hour holding on for someone to tell me exactly the same

  • Venkatt_vp Venk@ (@Venkatt_vp) reported

    @HSBC_UK Is the Mobile Banking app and online Banking DOWN, I am unable to logon to both of them. While logon to Mobile app it says "service temporarily unavailable" while logon to Online Banking website it says "GSA system error"

  • susjjones Susan Jones (@susjjones) reported

    @HomelessLink I wondered if you could help me. Do you know how a charity can register with HSBC to be a partner charity to support the HSBC’s No Fixed Address service. I can’t seem to get through to anyone @HSBC_UK

  • KatieGeemidwife Katie Gee (@KatieGeemidwife) reported

    @HSBC_UK I too have sent you a response. I just wonder why it takes HSBC 8 weeks to deal with a complaints and yet @HalifaxBank have dealt with and issue promptly and efficiently withing 2 days? You can't keep blaming covid for your poor customer service! Everyone else is managing!

  • susjjones Susan Jones (@susjjones) reported

    @HSBC_UK Hi, I have tried calling several times to get clarification regarding the no fixed address service and nobody on the calls can help me. Can you please give me a number so I can speak to someone who knows about your service

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @Andrea82989558 @HSBC_UK Did you have a new DSK pin? It only works on my iphone and on my iPad it’s asking for a PSK PIN (never had a PSK). Online banking just says error after putting in my username.

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK I have phone your support team and they have deregistered me from digital banking and I’ll reregister. they said phone back if it didn’t work.

  • John00Patterson John Patterson (@John00Patterson) reported

    @HSBC_UK My mobile app won’t open so I’m trying to log on via my computer. Can’t do that because I need to use a code which goes through the app!! What a stupid system. Can’t call anyone to help because lines close at 8pm. Can’t generate an online chat without using the app!!! 😡

  • baloo_gp GPbear (@baloo_gp) reported

    @RevolutApp the one banking service that ignores fraudulent payments. #Scammers #CustomerExperience 3 payments reported and then still sent to @LloydsBank @HSBC_UK No action by Revoult

  • medwds Martin Edwards (@medwds) reported

    @IAMAMAD77 @Gertrudemo81 @HSBC_UK It's slow and/or showing errors for me too.