Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Wishfulthinking
(@Wishfullthinki9) reported
@HSBC_UK @BBCCiN And yet the service you give to your customers is rubbish. HSBC is no longer the bank it once was.
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Andrew lord
(@Andrewl92686903) reported
@HSBC_UK I wouldn’t bother with HSBC they can’t help the customers with basic business banking services. Having to wait for 5 hours for a call back as they have not one member of staff in branch or at the call centre that can help sort out the simple request
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Dan Stancer
(@hulltigs) reported
@HSBC_UK The app doesn't work. It crashes as soon as you open it. I redownload and still having the same issue
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Vicki Wattam
(@vics10071) reported
@HSBC_UK Awful customer service tonight on the business card team. My husband has never received his replacement card!! 29 minutes on hold, spoke with a man who then put him on hold again for the 3rd time! Still no replacement card and line went dead at 19:55!!
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David
(@David11468542) reported
@HSBC_UK @BBCCiN Why not give our money to a *REAL* charity instead of a pseudo charity that values salaries over the kids they're supposed to help? Virtue-signalling is not a good look whatever you might think.
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Opongita Otero
(@ottero001) reported
@Steenowl @HSBC_UK Hi, we can help, please dm
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ThamesmeadGirl
(@juliead29198071) reported
@firstdirect @HSBC_UK So after 28 years as a good customer of First Direct, I’m closing my account. They’re a rubbish, unhelpful bank (not the staff I might add who are all lovely) and HSBC have an appalling environmental record. Time for a change
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Boo
(@BFRtweet) reported
@HSBC_UK What is “the current situation”? I’m hanging up now. It’s just a waste of my time. Not looking good for me and HSBC keeping me as a mortgage customer now.
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xKnight Of the Round Table
(@KORT999) reported
@HSBC @HSBC_UK The most atrocious service of any bank I have ever witnessed . Absolute shame on you no wonder the unbanked never come to you. You need to contact me RIGHT NOW
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EffJay
(@efjaebe) reported
45 minutes on hold so far @HSBC_UK - what's the deal? It's basically impossible to give you my business.