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HSBC down? Current status and problems in Newcastle upon Tyne, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Washington.

CityProblem TypeReport Time
Washington Mobile App 6 days ago
Newcastle upon Tyne Login 4 months ago
Chester-le-Street Mobile App 6 months ago
Newcastle upon Tyne Mobile App 6 months ago
North Shields Mobile App 7 months ago
Newcastle upon Tyne Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell
    𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • NorthTynesidePT
    Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • SS32980020
    Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • Natalie_Emma92
    Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • millieshorttt
    millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tk_dnd
    pablo. (@tk_dnd) reported

    @Leonemusicuk @HSBC_UK genuinely think they have the worst customer service in the world

  • RosieWoodroffe
    Rosie Woodroffe (@RosieWoodroffe) reported

    @mzdt @HSBC_UK Thanks for trying to help! I am just going to go to another bank. I've had enough of @HSBC_UK

  • jayeshashar
    Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • notanyoldjo
    Jo de Mornay Davies (@notanyoldjo) reported

    @HSBC_UK not impressed with your new security system for the app- have been locked out three times so far & had to renew pword by calling up (not with a tempt as described). Touch ID failing. Why change something when it’s not broken??

  • QuayMillennium
    My Full Name (@QuayMillennium) reported

    @HSBC_UK Hello again. That's the problem though. I don't have an account yet, i want to join, but before i do i want up know what shares i can trade. Other banks list them. Who do i need to speak to? Thanks

  • MX_Talia
    MX_Tali (@MX_Talia) reported

    @HSBC_UK I have tried calling + the live chat AND the text chat and the bot on BOTH says ‘sorry we couldn’t help you’ before asking any questions and ENDS the chat. I am now stranded in a foreign country and my digital banking has been suspended by HSBC. Absolutely outrageous

  • coolkilo45
    𝒮𝒸𝑜𝓉𝓉 (@coolkilo45) reported

    @HSBC_UK is the coin machine in Nottingham working went to Lichfield other day and it wasn’t working

  • colinda65725024
    colin davies (@colinda65725024) reported

    @HSBC_UK hi how long does it take for a new account to be processed been waiting 2months with no updates customer service is terrible there no help

  • TTExeter
    Transition Exeter (@TTExeter) reported

    @Citibank and @HSBC_UK need to pull support for Putin's oil and gas sales - for everyone's sake.

  • themanwithoutq8
    TheManWithQ2🚜 (@themanwithoutq8) reported

    @HSBC_UK @EmmaRaducanu I can't wait to access my online account again. It has been 2 weeks now. Physical secure key failed and still I await resolution of the problem.