HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 03/12/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (28%)

    Login (28%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • OscarLeChat2 Oscar Le Chat (@OscarLeChat2) reported

    @HSBC_UK what an absolute s**tshow. I’m a customer of 20 years, in 2 countries, with a mortgage, credit cards, AND using other HSBC banks, and my attempts to set up other products have been APPALLING. Multiple phone calls, a visit to hell (your branch) and no progress whatsoever.

  • NeilJenkins Neil Jenkins (@NeilJenkins) reported

    @HSBC_UK is your online business banking down at the moment? I can’t access it via PC or the iPhone App and the online chat is also down?

  • LawnOrderWales LawnOrder (@LawnOrderWales) reported

    @HSBC_UK server down and I can't get on the app. An update would be useful.

  • HackneyTools Cook Joinery (@HackneyTools) reported

    @HSBC_UK @littlesister__ Maybe update your service status page? After all, that's what a service status page is for?

  • gi_jasondunn Jason Dunn (@gi_jasondunn) reported

    @HSBC_UK simply the worst customer experience I have ever experienced from credit card company. Spent 90 mins on telephone with 10 different people before finally resolving issue. Embarrassing

  • rl4consulting Ralph Leishman (@rl4consulting) reported

    1h 42m to get a bland we know about it and are trying to fix it response to a DM. Very poor @HSBC_UK

  • BaluReddyUK 🅱️🅰️L'UK'ING. (@BaluReddyUK) reported

    @HSBCUKHelp_ @HSBC_UK @HSBC Is there any issues with Internet Banking. Unable To Login Since Morning.

  • Rab_Naveed Rabia (@Rab_Naveed) reported

    @HSBC_UK I am having this problem for the last few months !

  • scoopz Scoopz (Neil Cooper) (@scoopz) reported

    @abihawkins36 @HSBC_UK Submit an online complaint and if you don’t get a satisfactory response follow up with the ombudsman. The irony is, you can only submit an online complaint when you have access to the online banking portal.

  • Mrsmacscakes Mrs Macs Cakes (@Mrsmacscakes) reported

    @HSBC_UK Server not working message and am trying to pay wages to staff on business app