Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Espresso-Head
(@EspressoHeadLB) reported
@HSBC_UK I can’t access your mobile business app, for the last 2 days it says server unavailable… can you assist?
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Joe Fletcher
(@JoeJFletcher) reported
@HSBC_UK On hold for 35 minutes this morning and then told I would need to speak to someone in a branch. Already being advised it might take another 30 minutes on hold. Is this really an acceptable level of service?
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IfAIReadTheNews
(@IfAIReadTheNews) reported
@HSBC_UK hi, is there an issue accessing credit card details from the app for all users??
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J4YHUNT3R
(@J4YHUNT3R) reported
Day 2 of trying to speak to someone at @HSBC_UK Customer Service. Your service is truly shocking I may add.
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Antronics Ltd
(@antronicsltd) reported
from
Marldon, England
@embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?
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Madeleine Gibb
(@MadGibb) reported
@HSBC_UK Had to visit three different towns before finding a branch to pay in cash in a fourth. Fifteen people in the queue! This is not service.. your staff admitted it was becoming a real issue. At least invest in bank hubs in towns!
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✈️ B
(@_beckid) reported
Thanks @HSBC_UK for literally sending me round and round in circles to your call centre in India where I am asked the same question and passed on at least 6 times. Blood pressure through the roof now. What a terrible service. Your app is **** and your call centre is **** too
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Martin Casper J Keatings (Deceased)
(@MartinJKeatings) reported
That moment when you livestream your desktop to @HSBC_UK's tech team and show them a glitch which prevents every one of their customers setting up standing orders to businesses, but not to other consumers! 2 years this has been going on HSBC!!!
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hannahcassidy
(@HanHan_1992) reported
@HSBC_UK I opened an account with you, I received an email from you saying my debit card should be with me within 3 working days. That was sent on the 21st October, it’s now 26th October and i oh he not received my card or any other documents. Is it on its way?
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Neil McCallum
(@NeilMcCD) reported
@HSBC_UK business banking app on iphone has reported "server unavailable" for 2 days now yet status page says there are no problems....help?