HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 02/16/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • slyobiakpani Cheryl Obiakpani (@slyobiakpani) reported

    @HSBC_UK Still unable to access my accounts and make payments all weekend. Having to wait hours for someone in the CustmrSrv team is ridiculous!

  • SusanaPP2 Susana P P (@SusanaPP2) reported

    @HSBC_UK It is Sara not me with hsbc issues

  • _____Rhiannon Rhiannon (a real Welsh which)? (@_____Rhiannon) reported

    @HSBC_UK No, I'll seek financial support else where. I've spoken to your financial help team on 4 occasions this year twice in the last week to no avail. Its plain to see you are driving customers with poor credit away from your bank as it's now not good for business

  • Jul_Scattergood Julie Scattergood 🌺 (@Jul_Scattergood) reported

    @HSBC_UK Still cannot access. Have DM’d you.

  • _____Rhiannon Rhiannon (a real Welsh which)? (@_____Rhiannon) reported

    @HSBC_UK Your private messaging service doesn't work either

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported

    @HSBC_UK I'm not asking for weaker security, I am asking for a more accessible solution for the elderly. Your current arrangements are extremely poor, which is why I am researching alternative banks with better approaches for him. BTW he has been your customer for more that 70 years.

  • Nightwolf_0001 A M (@Nightwolf_0001) reported

    @HSBC_UK Yes, all started working before midnight again. Had to pay using a family member's card then did a bank transfer when online banking was working again late at night.

  • ScottHaddenMCIM Scott Hadden 🌍🌎🌏 (@ScottHaddenMCIM) reported

    @HSBC_UK I was at the time yes. It had been down a fair amount of time but now seems to be working 👍

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported

    This could be addressed by better accessibility solutions on the part of @HSBC_UK. Who could, if they wanted, do a whole lot more to enable an elederly customer who has been with the bank for 70+ years to manage their money. I wonder what @ageukcampaigns thinks about this?

  • ScottHaddenMCIM Scott Hadden 🌍🌎🌏 (@ScottHaddenMCIM) reported

    @HSBC_UK any idea when your mobile banking app will be working again?? Been down a good while now...