Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@stolenrock) reported
@liam7griffiths @HSBC_UK I am having the same crappy service, ive been told to wait until the 15th June last week to get someone to actually speak to!!
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Tricia
(@Tricia_jl_Shaw) reported
@HSBC_UK is there a problem with adding payees on app? I keep getting error 503 and can't make a transfer.
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🏹🌳🔴
(@GinaManninna) reported
@HSBC_UK trying to report fraud on my card. Tried live chat, Twitter message and I’ve twice been on hold for over an hour on the phone so far too with no one available to help. Disgraceful customer service.
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Dr Rachel Stocker
(@RachelStocker) reported
@darlocyndi @HSBC_UK I left HSBC Darlington when I visited one Saturday to withdraw cash for a large-ish purchase (new sofa) and they told me they had no counter service whatsoever at the weekend. Told them I worked full time Mon-Fri so I couldn’t visit during the week, and was met with a shrug.
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AI for beginners
(@AiBeginners) reported
@geoffreyhinton @smile_aol please help. He works at this bank @HSBC_UK
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AJ 💙
(@AJ_The_Red) reported
@HSBC_UK Dear HSBC. I cannot connect with anyone on chat / via the telephone. I'm travelling and would like to notify you so that my ceard product is not declined. Can someone please help! I've been a customer for 28 years and this is awful service and the last thing I need now!
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Mark
(@markychewitt) reported
@HSBC_UK I have sold my house over 10 days ago and my solicitors uses your bank for this service. The service has been absolutely appalling as he has been chasing the account manager and your customer service to rectify the issue at your end. No one is getting back to him.
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Jules
(@julesjules77) reported
@HSBC_UK Nope, not working. And spent more than an hour on the phone and they were unable to fix the issue. So now have to wait for the physical key to arrive, or for the escalated support ticket to be dealt with. Very frustrating.
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Tarun Agarwal
(@tarunag10) reported
@HSBC_UK why do you even have a branch network when your staff is of absolutely no help and would just direct you to a call center where your call is transferred from department to department. I’d say government banks like @TheOfficialSBI are far better.
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Ten4
(@Ten4_) reported
@melm2j2 @HSBC_UK You're not the first to report this appalling H S B C service level👎