Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK did it again. After removing Fast Balance from the Mob App without notification, #HSBC have now removed physical Secure Key access from the Mob App, again without notice, forcing users to use DSK, locking me out of Int Banking. 3 hrs on the phone today, still not fixed.
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Akhlaq Hanif
(@Akhlaq1386) reported
@HSBC_UK Hi, how can I order a new card reader to access my online banking - do I have to call? And do I need the reader to set up banking through the HSBC app?
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Raj.L
(@raj_lodhia) reported
@HSBC_UK have the worst customer service ever! Shame really, used to be a good Bank & now they don’t care about their customers!
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simon le vans 💙
(@simonlevans) reported
@HSBC_UK It just suddenly wanted a password instead of a thumb print. I’ve - eventually - spoken to someone on the phone. I wondered if it was yet another IT ****-up. The amount of times you tweet that online and app banking are down must be quite embarrassing.
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Thomas Winfield
(@ThomasWinfields) reported
@HSBC_UK the problems I’ve had with you sorting my business account has been a disgrace. I can’t wait to move away from you!
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The Moaning Bible 😎
(@themoaningbible) reported
@HSBC_UK are you having phone problems today as this is the FOURTH person I've called and has hung up the call.... #lazy
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The Moaning Bible 😎
(@themoaningbible) reported
@HSBC_UK what a crock of **** your fraud policy is, I've been treated like a criminal from the offset with these transactions and yet you haven't even contacted @UberUK or @JustEatUK yet. Completely contradicts your fraud policy.
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Puja Kanji
(@KanjiPuja) reported
@HSBC_UK you don't receive acknowledgement of complaints until a week later after calling HSBC and speaking to a wave of agents; I've spent countless hours on the phone . Can someone please get back to me and resolve the issue. To others- please don't bank woth these people
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Pooja Pol-Pathrikar
(@PathrikarPol) reported
@HSBC_UK If we request for new card why it is taking too long ? It's been 2-3 weeks cards are not getting delivered. Pathetic service
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
I have been on the phone to @HSBC_UK today for nearly 3 hrs, and the problem (an acknowledged bank software problem) is still not fixed I am without On-Line Banking No one takes ownership No one one calls to update/notify fix REFUSES to call back EVERY #HSBC change is a bad one.