HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 02/28/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DrMistoffelees 𝕸𝖎𝖘𝖙𝖔𝖋𝖋𝖊𝖑𝖊𝖊𝖘 (@DrMistoffelees) reported

    @HSBC_UK No you didn’t. You copied redundant information from the website. I am using telephone banking for more than a week now while waiting for my code (to activate the secure key). I am going to switch out.

  • Chris_1875 Chris Brown (@Chris_1875) reported

    @HSBC_UK is the app down for android as it keeps kicking me out if I want to do a transfer??

  • SweetPepperKoL Becca (she/her) (@SweetPepperKoL) reported

    @HSBC_UK is the app having issues. Keep getting a service unavailable message.

  • missfcNQT Miss C EYFS (@missfcNQT) reported

    Absolutley appalled by @HSBC_UK customer services. Been cut off the phone multiple times and no one is offering any help or assistance when I have no access to money whilst travelling abroad #hsbc #unhappy #abroad

  • Helen2403 Helen Waring (@Helen2403) reported

    @HSBC_UK your service and procedures are shocking!!

  • kieranmcandrew Kieran McAndrew (@kieranmcandrew) reported

    @HSBC_UK @Tibble29 I have the exact same issue. I’ve been unable to access HSBC for 3+ months now… how do I access without being logged in via phone and not knowing my password for online?!!

  • kahodesigns Kaho 🤓 (@kahodesigns) reported

    @HSBC_UK @TROYmagician Hi, I sent a request to open a bank account 3 month ago and still haven't heard anything back yet. Could you let me know what will be the best way to check the current status? Your phone line & chat are both not working for my case.

  • ravipat37945275 ravi patel (@ravipat37945275) reported

    @HSBC_UK sorry to say but really fraud bak which I have ever seen. Cheating to customer and chargig heade changes to customer and if customer don't check then they will continue to do the cheat with customer. I have seen hike of doing cheating also bank support system and team

  • hunnidbandjug . (@hunnidbandjug) reported

    @HSBC_UK i’ve just received a new card. It says my “secure key has been locked and will need to be reset” as I had made a typo on the call when entering my date of birth. The telephone security number used to login to the account doesn’t even work i get the error “BERR_20023”.

  • kerry_kezar001 Kerry bright (@kerry_kezar001) reported

    @HSBC_UK please can you sort out your IOS app, updated to latest beta and crashes again, its the ONLY app for me to have this problem!!