HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 03/29/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Mobile App
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK did it again. After removing Fast Balance from the Mob App without notification, #HSBC have now removed physical Secure Key access from the Mob App, again without notice, forcing users to use DSK, locking me out of Int Banking. 3 hrs on the phone today, still not fixed.

  • Akhlaq1386 Akhlaq Hanif (@Akhlaq1386) reported

    @HSBC_UK Hi, how can I order a new card reader to access my online banking - do I have to call? And do I need the reader to set up banking through the HSBC app?

  • raj_lodhia Raj.L (@raj_lodhia) reported

    @HSBC_UK have the worst customer service ever! Shame really, used to be a good Bank & now they don’t care about their customers!

  • simonlevans simon le vans 💙 (@simonlevans) reported

    @HSBC_UK It just suddenly wanted a password instead of a thumb print. I’ve - eventually - spoken to someone on the phone. I wondered if it was yet another IT ****-up. The amount of times you tweet that online and app banking are down must be quite embarrassing.

  • ThomasWinfields Thomas Winfield (@ThomasWinfields) reported

    @HSBC_UK the problems I’ve had with you sorting my business account has been a disgrace. I can’t wait to move away from you!

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    @HSBC_UK are you having phone problems today as this is the FOURTH person I've called and has hung up the call.... #lazy

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    @HSBC_UK what a crock of **** your fraud policy is, I've been treated like a criminal from the offset with these transactions and yet you haven't even contacted @UberUK or @JustEatUK yet. Completely contradicts your fraud policy.

  • KanjiPuja Puja Kanji (@KanjiPuja) reported

    @HSBC_UK you don't receive acknowledgement of complaints until a week later after calling HSBC and speaking to a wave of agents; I've spent countless hours on the phone . Can someone please get back to me and resolve the issue. To others- please don't bank woth these people

  • PathrikarPol Pooja Pol-Pathrikar (@PathrikarPol) reported

    @HSBC_UK If we request for new card why it is taking too long ? It's been 2-3 weeks cards are not getting delivered. Pathetic service

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    I have been on the phone to @HSBC_UK today for nearly 3 hrs, and the problem (an acknowledged bank software problem) is still not fixed I am without On-Line Banking No one takes ownership No one one calls to update/notify fix REFUSES to call back EVERY #HSBC change is a bad one.