HSBC

Is HSBC down in Newcastle upon Tyne, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 03/16/2026 14:15

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sistermitch Sr Mitch 💙 (@sistermitch) reported

    @HSBC_UK Just so that you know Bjorn. This number also won’t help me. They won’t issue a new telephone banking number. I have to physically take my mum to the bank to sort it out

  • lucynuttall89 Lucy Nuttall (@lucynuttall89) reported

    @HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!

  • Venkatt_vp Venk@ (@Venkatt_vp) reported

    @HSBC_UK Is the Mobile Banking app and online Banking DOWN, I am unable to logon to both of them. While logon to Mobile app it says "service temporarily unavailable" while logon to Online Banking website it says "GSA system error"

  • kpescort Keith (@kpescort) reported

    @HSBC_UK I wonder if you can help me. I applied for a hsbc credit card through a company called totallymoney as they informed me I had a very good chance of being accepted, and was accepted. I filled out the form stating I did not have an account, do I need one as I have the card

  • sistermitch Sr Mitch 💙 (@sistermitch) reported

    @HSBC_UK Thankyou. Unfortunately i currently don’t have use of a car and she’s not currently able to get on the bus. So, I can’t get her any help. All this technology and it’s useless in times like this 😞

  • pedrobrazoul Pierre Paoli (@pedrobrazoul) reported

    @HSBC_UK how come your mobile app has now stopped working on iphone6? Very frustrating considering now you need the mobile app to log in online! Please dm me asap.

  • Dan346565677 Dan (@Dan346565677) reported

    @HSBC_UK I understand there are going to be longer wait times for calls at the moment, but 2hrs10mins so far and still not been answered. I was instructed by the chat feature to call in for my issue. You are also not allowing new business bank accounts. What's going on?

  • petertanav KStaar (@petertanav) reported

    @HSBC_UK I put in a request to switch a direct debit from one HSBC current account to another. It's been 10 days and after chatting with 5 different people at HSBC, it still hasn't been done. What is the problem @HSBC_UK ? Why don't you hire more people?

  • swingfie92 Sarah (@swingfie92) reported

    @HSBC_UK wish I could find out why you recalled a transaction I authorised over the phone two days ago but I can’t because you don’t take calls after 8pm and your app is broken again so no access to 24/7 chat function. Thanks for being terrible.

  • AtkinHuw Huw Atkin (@AtkinHuw) reported

    @HSBC_UK @HSBC_UK my partner has been trying to contact you for the past hour with no reply. Waiting for two months for a credit card with minimal updates or help. Your service has been nothing short of terrible