Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (26%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Robin D Horsman
(@HorsmanRobin) reported
@HSBC_UK As an HSBC Premier account holder I have to tell u your service is not very good. I spent 40 minutes on hold yesterday before giving up and over half an hour today to finally get the phone answered. Deal with the basics before u help the world out !
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Josie Tuck
(@TuckJosie) reported
@HSBC_UK your customer service line is ineffective. Holding for 20mins. Last time I gave up after 50mins! I simply want to make an in branch appointment. The automated message says book online. But online it says to call customer services! Please sort this!
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Leonte Marius
(@LeonteMarius6) reported
@HSBC_UK You don't support anyone with nothing so f u
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Addiscombe, Woodside & Shirley Leisure Gardens
(@AAllotments) reported
@HSBC_UK @PatriciaPelican You obviously dont because your app would be working properly. Do you honestly think it is acceptable that one of your customers has had to visit a HSBC branch 15 times because your mobile app is not working properly and your staff are unable to help? Look forward to response.
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J4YHUNT3R
(@J4YHUNT3R) reported
Day 2 of trying to speak to someone at @HSBC_UK Customer Service. Your service is truly shocking I may add.
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geto apologist
(@AyshwaryaPrem) reported
love to be locked out of my hsbc account for a week because of a mistake they made and therefore not be able to pay tuition on time <3 thank you so much @HSBC_UK for your horrendous service
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CharlotteEmilyBotham
(@CharlotteBotham) reported
@HSBC_UK 30mins on the phone so far - Can you please help me with my question regarding my @JohnLewisRetail credit card? Thank you 🙏
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Martin Casper J Keatings (Deceased)
(@MartinJKeatings) reported
That moment when you livestream your desktop to @HSBC_UK's tech team and show them a glitch which prevents every one of their customers setting up standing orders to businesses, but not to other consumers! 2 years this has been going on HSBC!!!
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CharlotteEmilyBotham
(@CharlotteBotham) reported
@HSBC_UK 30mins on the phone so far - Can please help me with my question regarding my @JohnLewisRetail credit card? Thank you 🙏
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Liz Combes
(@lizzoo) reported
@HSBC_UK I cannot access her bank details as she is resting, but would have thought her name and address would be enough to secure an appointment, as you can find her details on the system. I am so unbelievably fed up with HSBC.