Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Friday’s child
(@Fridayschild17) reported
@HSBC_UK when will a member of your customer service respond to my many many requests? More than 2 weeks I can’t make any payments from the app. Your customer service is appalling.
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Tracy Monk
(@TracyMonk8) reported
@HSBC_UK locked out of banking app, it wants me to reset the password. Go through the process and it tells me to phone to verify. Been on hold for ages. Can you help?
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Laurent Ruseckas
(@LaurentRuseckas) reported
@HSBC_UK I have said it before and I am sure I will say it again: you have the most customer-unfriendly fraud detection algorithm in the business. Do something slightly unusual? Spending a half hour on the phone with HSBC is your reward.
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BlackGal
(@PamineEsther) reported
@HSBC_UK Your customer service is very poor 😖😣😫
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Nick Arnsby
(@NArnsby) reported
@HSBC_UK maybe I'm unlucky but the last few people I have spoken to are exceedingly difficult to understand. Please help.
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Sarah V🎃
(@saraht39) reported
@HSBC_UK @TonyDav41087105 We have spent over 2 hours on this line this am, which I am paying for since he has no $!!! He needs help from someone ASAP!!!!!!!
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Truss Tissues
(@Mephistophilles) reported
Oh and @HSBC_UK branch staff told me that woudn’t be a problem but then the entire process is automated and the computer system flat out refuses to accept a bank statement from @HSBC_UK as if so if you have nothing else tough ****
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Sarah V🎃
(@saraht39) reported
@HSBC_UK I am with my friend who is 71 and in the USA and this bank told him they cannot help him get access to his account- WHAT A TERRIBLE BANK!!!! He is a Brit and now has no access to his account!!!
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scruy
(@Scruy_) reported
@Mephistophilles @HSBC_UK mate I’m not gonna lie I suggest you remove any involvement from hsbc immediately and move banks. They are hands down the worst bank in the uk and it’s not even close. I can’t even begin to put into words how bad my experience has been with them and I opened my account last week
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Diksha Laxmikanth
(@DikshaLaxmiCan) reported
@HSBC_UK leaves international students stranded without accounts. They don't pick up customer care calls, they force you to reapply for accounts because they have no system of reference numbers to share with their customers so they can't find an application.