Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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jez
(@Jez_Stott) reported
@HSBC_UK this bank is a disgrace. Riddled with ‘computer says no’ syndrome. I cannot access my account with no reason.
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Keith Gill
(@KeithGill28) reported
@HSBC_UK @BBCCiN Also God help them if they have to fill in your safeguard 4 months trying the last 3 with your help line and you still want more information? What now my DNA ffs
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Lillie
(@lillie_benn) reported
@HSBC_UK Hi, Unfortunately I don’t have time to wait on the phone for a while and I know I’m not the only person having this issue so is there no way the app can just be updated so it works again?
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C E O
(@CEO41938006) reported
@HSBC_UK Even simple things like trying to log into the app after switching phones is impossible without calling your customer service. I just did it with Monzo and it took 1 minute via email link. COO should be fired!
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Gemma Ellis
(@GemmaEllis_x) reported
@HSBC_UK Just done this. Probably not the best advice as now I can’t get onto online as I now don’t have a secure key. Website telling me to ring. Quite frustrating.
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Thomas Tsang
(@tomtsang16) reported
@hhn_88_888 @HSBC_UK I found downloading the app through the @Aptoide app store works. Not sure HSBC being slow af getting it on the play store
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Mr E Stats
(@Peligro_Raton) reported
@HSBC_UK So whats the latest with this @HSBC_UK? What is the ETA for resolving this issue?
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Francis Hall
(@FrancisHall) reported
Update: @HSBC @HSBC_UK I've been a customer for over 10 years - waited 1hr30mins to speak with someone briefly, then without warning looped back to the start of the menu system again.
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S O
(@Sorlowska) reported
@alexandratroyna @HSBC_UK Same here - HSBC app crashes on my iPhone 8 with the new iOS 15.1. When is the fix coming out?
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Daniel Hirschmann
(@danielhirschman) reported
@HSBC_UK you have locked me out of my own account after speaking to your representatives multiple times yesterday. Its not your money - its my money, your job is to give me access, not prevent it. I am amazed by the way you treat your customers.