HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 01/30/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellPlumb Russell Plumb (@RussellPlumb) reported

    My father in laws @HSBC_UK card has been sent in the post (6th March) and not received. He’s since moved home, his daughter is now named on the account and yet 45 minutes online chat and 8 mins on the phone (on which she was hung up on) can’t cancel the card and issue a new one

  • nickyjpower nick power (@nickyjpower) reported

    @HSBC_UK I've paid for concert tickets in 2019 through my HSBC Current A/C. This concert is now cancelled and the refund has been returned to the original card. Unfortunately the HSBC A/C is closed and Ticketmaster are advising that you will still hold the monies. Please help!

  • SBuschova Sara Buschova (@SBuschova) reported

    @HSBC_UK You are truly one of the world’s worst banks. Your lack of interest in the customer is quite extraordinary

  • SteveandNat Steve (@SteveandNat) reported

    @HSBC_UK Pity your customer service is so crap

  • mharsley88 Mark Harsley (@mharsley88) reported

    @i_Jess @HSBC_UK The app on my phone was working fine for me this morning mate

  • AlcalasNoseband Darren (@AlcalasNoseband) reported

    @HSBC_UK Any chance that your credit card dispute team can answer the phone? Twice on hold for over 30 minutes today and still no joy. Poor service.

  • marinduqueno Radyo Marinduque (@marinduqueno) reported

    Been to two banks today @MetroBank_Help and @HSBC_UK and customer services rude and worst. Is it because of pandemic or because they are fasting?

  • 6916Big Big 6916 (@6916Big) reported

    @HSBC_UK 💩service

  • SuzyG70 Suzy Griffiths (@SuzyG70) reported

    @HSBC_UK hi is the app chat not working or is it just my be? Tried it yesterday and today but getting error code 1001?

  • LINK1K Dr. $LINK1K (@LINK1K) reported

    @HSBC @HSBC_UK PLEASE MAKE SURE TO BLOCK YOUR CLIENTS FROM BUYING $COIN 👍