Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kav
(@Kav_Kaushik) reported
@michaelcarre @HSBC_UK i know right! it was so weird it was actually them like surely there’s a more secure way to get in contact. i got properly ****** over as well by being like “this is definitely a scam **** off” nearly had bailiffs turn up!
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Kitty Cowell
(@kittycowell) reported
Hi @HSBC_UK is there a problem with your personal banking log on page? When I try access it, it says 'Bad Request'
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Emma Hartshorn
(@EmJEast) reported
@HSBC_UK terrible service....4 days of being passed from person to person and still no help. Will be changing my bank after 25 years.
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Jimmy Sinclair
(@jimmymasinclair) reported
@DuckCheeky @BBCNews @HSBC_UK Working on it!
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Billyg1969
(@Billygraham1969) reported
@Coogiebear25 @HSBC_UK @Stonewallhousin You put that their like I'd agree with that ****? They're fking morons just like the fkers I posted above
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Becky Graham
(@Boo3Becky) reported
@HSBC_UK I urgently need to speak to someone in the UK regarding an outstanding PPI claim. I am no longer a customer so have been passed to 6 different numbers and no one can help. My experience so far with your customer service is terrible. Please can someone contact me ASAP!
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Kim
(@Kim77899829) reported
@HSBC_UK @Stonewallhousin Yeah it's awful isn't it hope you're ok x
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Jonathan Edwards
(@Jonster) reported
@HSBC_UK Jay gave me the direct number in case they didn't call me back. I left it for three days in case they were busy, so rang last Monday. That's when the apparent technical issue occurred. I then rang your complaints department who told me I'd hear from HSBC by Monday (yesterday).
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Ian Arundell
(@IanArundell) reported
@HSBC_UK hey, I have been hanging to sort out a problem created by the bank, spoken to two people in two hours and now cut off. Shocking service and hiding behind the pandemic which is untrue as the service was bad before. Can someone help?
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Zazizuza
(@Zazizuza) reported
@HSBC_UK I love these positive messages on your tweet! You support homeless. Are they going to face your useless customer service just like we do? It is impossible to resolve issues having a phone, how will they do without? Yet another cheap publicity shot!