Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Puja Kanji
(@KanjiPuja) reported
@HSBC_UK after speaking with 8 different agents; several teams and logging two complaints. I was finally told the issue would be resolved 3 weeks ago only to find it still isn't . NOT only am I still in debt; and paying interest; but you are earning interest
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adougl16
(@adougl16) reported
@HSBC_UK No offence but I know how to reinstall an app. This is a problem on your side
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fiona brown
(@SwimFiona) reported
@HSBC_UK I don't have a service on my app today?
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Ant 🏳️🌈
(@LondonLadAnt) reported
@simonlevans @HSBC_UK I’m with Halifax nothing is too small if u get a problem, a bank that actually cares
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Sarah
(@WaxwingWishes) reported
Spectacularly unhelpful service from @HSBC_UK today which, as a customer of nearly 30 years, has annoyed me no end. If you use their mobile banking app, you can't log on to online banking unless you generate a code on the mobile app. This means...
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Gil Winfield
(@GillWinfield) reported
@HSBC_UK I have to say your bank has brought my business to its knees, I can’t believe how bad your customer service is! Totally unacceptable phones lines too…Doesn’t anyone care about their customers anymore? Please help? #HSBC #PoorCustomerService
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK I am fed up with how long I takes to do any business with your bank . I am no 18 in a que have to wait ages for an impersonal chat online and your website is not clear to navigate. You seem obsessed with security . I was sent to Headington branch today? It doesn't exist.
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siosis
(@Siosis418) reported
@HSBC_UK fraud team gives wrong information, keeps cards blocked, customers are calling them over and over for bad service! Card still blocked!! Pragati, wrong advice twice, has now told me to drive 3.5 hours to hsbc branch because cannot unblock over the phone!?!
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paul
(@paul31531645) reported
@HSBC_UK Don’t worry. I tried over and over to get through to your fraud team (cut off 4 times when they answered), after being told that a code I received in another payment failure was fraud related. I gave up and switched to another bank. Fed up with your poor service, goodbye!
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Dr flung
(@DrFlung) reported
@HSBC_UK Hello I am Carlos Joaquin de Scorchio from Sinaloa. I have money I need to do some laundry with- can you help?