Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (69%)
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Website (14%)
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Login (9%)
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Transactions (6%)
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Transfer (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Transactions | |
| Sunderland |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Cramlington |
Mobile App | |
| Seaham |
Mobile App | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Martin
(@mickmartin_bow) reported
@HSBC_UK On hold for 45 mins.. great service!
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
@LloydsBank and @HSBC_UK still hiding behind #covid for rubbish service. You've had 18 months to et yourself in order but still can't.
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Thrubeingcool
(@Thrubeingcool2) reported
@HSBC_UK great shame that hsbc premier is no longer UK customer service - now a foreign call centre - terrible service
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Snobby's
(@Snobbysbristol) reported
@HSBC_UK what is going on? Been trying to call all day… literally all day. Your business customer service is shocking
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The nameless one
(@evelin447788) reported
@HSBC_UK @ChangePlease Last time I found myself in dire circumstances,you told me to go to a food bank.I don’t use F.B-s.I informed you that due to illness I was bed&house bound,it was charming to hear your ignorance.I’m with your bank for 10 years,my incomings were substantial. Be truthful reg.’help’
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BigMo🍊
(@BigMoLoyal1872) reported
@HSBC_UK got a new bank card, been told to activate my card by logging in the mobile app, can't log in to the mobile app because I have no telephone banking security number, told the number will be sent out 7 days after I receive my card. I mean what the hells the point of that?
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TM
(@trevoramorris) reported
@HSBC_UK Can you explain why you have changed your online bank to make it so much harder to use and impossible to send you a message?
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Ed Baker
(@edbaker1965) reported
Dear @HSBC_UK thank you for treating me so badly that I moved my business account to @StarlingBank #BestBankingExperience so happy I have almost forgotten the dreadful service
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Sue Murray
(@SueMurrayMango) reported
Has anyone else had this problem. While I appreciate the need for intense security, I have held on the 'phone to @HSBC_UK for several hours every day answering endless security questions, endless calls with the fraud team but I still can't access my money!