Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (25%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Cook
(@AndrewC84212713) reported
@HSBC_UK @HSBC_UK please can you let me once once fixed ASAP. I can’t access investdirect
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Sue Robinson 💙
(@suerobinson63) reported
@HSBC_UK Nothing working - cards declined at supermarket as well.
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Michael Holliday
(@Mholliday1988) reported
@HSBC_UK Your chat agents are not that helpful and slow to respond. I also doubt they are going to be the best person to talk to when it comes to specifics etc the restricitons are bring eased on monday. The time for reviews has past - what is the plan to return your sevices to normal?
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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harriet
(@_harrieth) reported
@katysdoodles @HSBC_UK Sometimes when it has been bank hol it can take a little bit longer for pending transactions to show on your statement as it counts as a non working day! I think HSBC was down yesterday too so might be something to do with that x
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Kml Gie
(@kmlgie) reported
@cwilksuk @HSBC_UK Service is back on line
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Craig Jewkes
(@J3wky) reported
@HSBC_UK Absolute joke, systems go down and cards are getting declined. Customer services are closed, and you say you care about your customers. Nah just about your bottom line. Time to change bank i think
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Sophie van Daele
(@sophvd) reported
@HSBC_UK can you please respond to these issues ?
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sharon peacock
(@slp6) reported
@HSBC_UK I've just got onto the app with no problems
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Michael Holliday
(@Mholliday1988) reported
@HSBC_UK it was mainly to do a savings review (mainly ISAs). The problem is that your branches always have queues and too few staff that they don't have time. I would have assumed that with restricitions easing on monday there should have been a plan for appointments etc by now