HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 03/07/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK and to add to this, 'Jun' connected to my livechat and read all my messages but is steadfastly ignoring me. Not even a hello, let alone addressing my problem. Is it HSBC's aim to deliver the worst customer service now?

  • Eliza_mid111 Elizabeth Middleton (@Eliza_mid111) reported

    @kieran_taylor83 @HSBC_UK Send a message to #kelvin_brett_1 on Instagram,i had same issue but he helped me, try him..

  • BrianUkulele Brian Wernham 🔶 #FBPPR (@BrianUkulele) reported

    @JoMurph61436123 @HSBC_UK HSBC app not working on my Android Google Pixel 6 Pro either

  • LIBINMA19972717 LIBIN MATHEW (@LIBINMA19972717) reported

    @HSBC_UK Dear team, this needs a quick fix. I am not able to do any online transaction as my mobile device needs registration which can only be done through mobile app. I am sure there should be lot of customers facing this issue. Is there any other way to register my mobile device?

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK Not much point me messaging you if you can't help me though. Also, I just tried calling, and the line went dead at 13 minutes.

  • ClaireN79321169 Claire Norris (@ClaireN79321169) reported

    @HSBC_UK are there issues with the mobile banking app? It won’t open. I’m on iPhone and I don’t think I’ve opened the app since I updated the phone last week. I have tried restarting the phone and checking for updates in the App Store.

  • BrianUkulele Brian Wernham 🔶 #FBPPR (@BrianUkulele) reported

    @KatKostop @HSBC_UK @GooglePixelFC Me as well. Me as well. HSBC told me that they have no idea when the app fix will be ready Switching all my banking and savings to Starling Bank

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK Can't access my ISA. Can't get through to anyone on the phone or livechat. Already closed my main account with you and you can bet I'll be closing my ISA with you too now.

  • dp__123 Dave (@dp__123) reported

    Hello, @HSBC_UK can you tell me when you are going to fix your mobile banking app for the pixel 6 pro?

  • ahmedsidat Ahmed Sidat (@ahmedsidat) reported

    @LIBINMA19972717 @HSBC_UK This really is difficult to understand. Mobile banking is an essential service. If @HSBC_UK can't fix or provide a timeline, I'm sure I'm not the only one that will be looking to change banks.