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HSBC down? Current status and problems in Newcastle upon Tyne, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Washington.

CityProblem TypeReport Time
Washington Mobile App 6 days ago
Newcastle upon Tyne Login 4 months ago
Chester-le-Street Mobile App 6 months ago
Newcastle upon Tyne Mobile App 6 months ago
North Shields Mobile App 7 months ago
Newcastle upon Tyne Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Natalie_Emma92
    Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT
    Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Sam_Barnwell
    𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieHamill
    Julie Hamill (@JulieHamill) reported

    @HSBC_UK @HSBC no one answering your phones regarding my child’s matured CTF. It’s all a bit messy. This matured in June when she was 18. Why are you not allowing her access or transfer? #HSBC #HSBCCTF #CTF

  • zodders
    zak godfrey (@zodders) reported

    @HSBC_UK Waiting for someone to answer the phone for a service you don't provide online, 52 minutes.. and counting...

  • moff_ali
    ali (@moff_ali) reported

    @HSBC_UK been a customer for 26 yrs. Tried to get in contact with you all afternoon after alerted to a fraud transaction. (Not)Told to call after 15 minutes then told system down call in 30 and then again 1 hour. money now sent back to my account even though not 8! Now no answer!

  • JackDan56550101
    Jack Daniels (@JackDan56550101) reported

    @HSBC_UK Chronic depression and trying to get back on your feet, I’ve since got in a better place with medication and therapy and am back to working in a great job, il never forgive or forget the total lack of empathy from the bank I’d been with since I was 16

  • iprefermycat
    Dancing In The Rain 💙 (@iprefermycat) reported

    @HSBC_UK This is business banking. It wasn’t showing the transactions for any of the accounts. Appears to be working at the moment, but would be helpful if the service status page reflected the actual position

  • stromarchitects
    Strom Architects 🇪🇺🇬🇧 🇸🇪 🇪🇸 🇺🇸 🇳🇿 (@stromarchitects) reported

    Dear @HSBC_UK I’ve been told I cannot make a joint bank account individual again, or close it without popping into a branch? How can this be the case in this day and age. Already spent an hour on the phone to you?! Can you please help?

  • johnhutchinson8
    Hutch (@johnhutchinson8) reported

    @HSBC_UK No because our branch has closed down we’re we live . Not good

  • JuicyCorriander
    Corrina, maker of Rag Coats, and bags (she/her) (@JuicyCorriander) reported

    @lorna_francesca @HSBC_UK I've spent 2x hour long stints waiting to get thru, cut off once and gave up the other. I didn't have to pay extra for those phone minutes, coz I'd be really pleased I was asking for help if that was the case 🙄 Chat service told me to go in branch!

  • chrisst37503907
    Chris Stewart (@chrisst37503907) reported

    @HSBC_UK “Help” .....That you would leverage & or charge for later.

  • dickiedanger
    Richard Smith (@dickiedanger) reported

    @HSBC_UK I found a debit card from one of your customers in the park and called the number on the back but can’t be connected unless I am a customer…what should I do?