Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Pickering MBE
(@Karen_Pickering) reported
Hello again @HSBC_UK still waiting for a reply to my DMs. I was on hold for over an hour to speak to customer service on Monday and don’t want to have to do that again
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Clydachjack
(@Swanseajack71) reported
@HSBC_UK Hi, I've been trying to set up my elderly parents with online banking, they have been sent a physical security key, inside it says log in on your site and follow instructions, we do that but then it says to use a digital key, how do we use the physical key?
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Call_me_Alexa
(@Claireylou2) reported
@HSBC_UK why my has the est. interest on my credit card gone from £23 to £40 and now up to £60. I make more than the min payment each month, haven’t spent anything on the card & the balance has been going down. At this rate, the estimated interest will be more than my min payment
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Scott Aaron
(@ScottAa73128131) reported
Any1 looking for a secure bank account give @HSBC_UK a go, just on the phone for over an hour and they still can’t work out why I can’t access my accounts. If they can’t no way anyone can…#securebanking #absoluterubbish
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK My local branch, with counter service was walking distance, now it's over 7 miles away thanks. And apparently the nearest coin deposit machine is a mere 30 miles away. So how do you suggest I get these coins paid into my account please? Will you pay for my petrol/parking?
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Cléclééélove
(@clecleeelove) reported
@HSBC_UK @HSBC_UK I did tried as I have been advised before last saturday and today by phone, & also by you. I did clear all cache, cookies and history on browsers and I use severals (chrome, edge, explorer, firefox, also tried from phone). Nothing is working always going on GSA errors
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Stefan Sevastru
(@sevastrus) reported
@HSBC_UK I spoke to 4 customer representatives who ALL tell me the money SHOULD be there but none could help. I was told that someone will call and explain where the mistake was. No calls yet..Plus, That is NOT what I want. I want the money back… @TheFCA
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Chris
(@UKChris1982) reported
@HSBC_UK trying to cancel a direct debit but can't do it on app (even when I follow exactly the instructions on website) and on PC it says click 'manage' but the drop down options go behind the statement transactions and not visible. (Using up to date chrome) please help!
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@redditchrachel @HSBC_UK Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!