Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (23%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon L
(@ShazzyLiu) reported
@HSBC_UK customer service is appalling on live chat on the app. Where can I make a complaint please? Hes just not reading what I’ve written. #stressed
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Sensalle Lingerie
(@Sensalle) reported
@HSBC_UK Hi, my brother is trying to check his HSBC Credit card and its not showing any transactions (in or out)! are your systems down or has there been a service interruption?? Getting GSA Errors
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Ten4
(@Ten4_) reported
@HSBC_UK Now working.
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Richard Mellie
(@rmellie) reported
@HSBC_UK @alcatelmobileuk @GooglePlay app crashes on startup; fresh Alcatel 3L (2021) on Android 11. Thirty mins on phone for Telephone Banking Sec Number (not in post), time to get a card reader through the post in 5-10 working days. Not a great start to my new Advance account.
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Luci Walton
(@loowalto) reported
Bad customer service from @HSBC_UK ! Only hold only to be cut off !!!! Not good !
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Russell Chapman
(@mrepiq) reported
@HSBC_UK It took over 140 mins to get through in the end, and the solution was 're register' for mobile banking, which could have easily been added to your website help section as an option (it doesn't, I checked before) and saved me 2.5 hours of my life. Frustrated isn't even the word!
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FoolFighter
(@Crism_Ch) reported
@HSBC_UK HI! I have a Premier Account overseas and I saw at your website that that qualifies me for a Premier account in the UK. Can you give me a phone or email to contact you to open the account? I tried over the phone and your agents didn't know now how to... Thanks
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Forever Leeds
(@BattysRightHook) reported
@nathlufc @HSBC_UK I had one yesterday, they may catch some folk out and that’s the main problem
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Lewis Little
(@LewisLi02673279) reported
@ProfessorCrick2 @HSBC_UK Issue behind this is I have epilepsy and cannot have photo id... I've actually had a lot of issues, not just with banks, but even proxy cards (@imaginecurve) signing me up and then asking me to go get a passport and basically put myself in a seizure!
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MV
(@BunnyFactor10) reported
@HSBC_UK Lol :-) I won't. It is just utterly terrible music when you are on hold for 30 minutes with the same 16 notes. It is like Chinese water torture :-)