Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: South Shields and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Janine
(@cdnjanine) reported
@HSBC_UK Not at all helpful - I’m capable of using the Internet. I’ve been to a branch, used chat, visited your website. I’ve done everything suggested and been unable to obtain service. @HSBC and @HSBC_UK have utterly failed. If you didn’t already have my money I’d have washed my hands.
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Travis Newton
(@ntrav99) reported
@HSBC_UK Have DM'd all I want to know is when is a fix being implemented! Need to be able to access my bank account this weekend! And cannot be making phone calls every time I need to do something.
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Pureman
(@PuremanJ) reported
@HSBC_UK your app is putting out transaction keys that are black text on a black background. What is wrong with it? Do you not have QA? All other HSBC apps are working as intended.
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LogNow.co.za Smart City
(@LogNowSmartCity) reported
@HSBC_UK @Aline73783148 I have the same issue - Have you considered using Google Authenticator to resolve Telephone Banking security number
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Mike
(@Umiamz) reported
@HSBC_UK I have a constant red dot on the Support button in the mobile app (iOS). This appears to relate to the online chat option, which also shows a red dot. There are no open chats and I have the latest update installed. Any ideas?
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Martin Howroyd
(@HowzaDoo) reported
@HSBC_UK what is happening with the online banking? New app is shocking, locked me out and now can't access my accounts! 🤬😡
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Kantima
(@Kantima94751503) reported
@HSBC_UK I'm getting the GSA error message the last couple of days. Trying to log on to my online banking in Thailand. I have cleared my cookies, also tried another browser.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK I'm sorry I don't need any explanation how the app works. I'm reporting to you that it has been changed without notifying customers. And that the change has removed a key feature - fast balance - I believe this is an error that needs to be rectified. Please take this forward.
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Jonathan Crossland
(@jcrossland) reported
@HSBC_UK does anyone work for you? Can't get through to support. On a call for 70min with no one picking up. Chat window open for 2 hours, "handed over to agent". @HSBC
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Helen Ambler
(@helen_ambler) reported
@HSBC_UK Thanks. I've tried that too. Unfortunately the options on that number are just the same and the queue is the same. I tried using the call back service. Useless. Still need to be put through elsewhere and still get cut off. Not sure what else I can do!