Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Collinge
(@SeanC012) reported
Hi @HSBC_UK, is online banking down? The app has kicked me out and won’t recognise my details
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Cazbat 🇬🇧🦍💎👊🏻🚀🌜
(@Cazbat1978) reported
@HSBC_UK This is brilliant you can now tell people what they already know. Their income is less than their outgoings and they are to high risk for any financial help. Stop rubbing salt in the wounds.
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Liam Donoghue
(@LiamD21) reported
@HSBC_UK I have tried to call your customer services about 4 times over the past week.. and given up due to being on hold. I’m not on 25 minutes on hold.. I tried your chat function and kept being cut off by the robot.. this customer service is poor!
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Denise Shotter
(@deegill23) reported
@Dymvue I am 51 and haven't been able to access my @HSBC_UK account for at least 2 yrs now. I cannot remember my pin + other stuff. Anxiety is stopping me from phoning. All because I failed the password 3 times. Be fine if the little gadget you 1st get still had battery life!.
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Mary Cloud 🍃💚🍃
(@cloudbgv2017) reported
I keep getting technical errors when I try to add a payee to me online banking. All is working fine when I pay existing payees. Are there some technical issues with your site just now? @HSBC_UK
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Tyne-lexy
(@tynelexyclarson) reported
@HSBC_UK @HSBC worst banking! Been trying to get through to someone for over two days. Horrendous service.
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Doire
(@Doire) reported
@HSBC_UK I'm not happy and I can't find anyway to give timely feedback. Last Tuesday my dongle to access online banking died. I did what I needed to do on the phone and was told a new one would be sent in 3 to 5 working days or I could pick one up at my nearest branch
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Amina
(@Amina78710198) reported
@HSBC_UAE @HSBC_UK it has been almost a month I am trying to allocate transfer since 22nd of September and till no now one able to assist me , worst customer service #hsbc
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Gary Moss
(@Mossy55018) reported
@HSBC_UK Great that you are helping customers in all these ways, How about helping existing customers by answering your phones ! 20 mins and 25 seconds as i type this and still waiting. AWFUL SERVICE !
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Jonathan Griffin
(@_jgriffin) reported
@Get_Chip @TrueLayer I think you might have a problem as we cannot reconnect a @HSBC_UK account. #Help