Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Cox ⭐️
(@looby304) reported
@HSBC_UK @BBCCiN Great to support CiN, but honestly invest some time into customer service! Appalling 2hrs wasted online, by phone, chat live and now into local branch to sort out a business account and I’m still no better off! 😡
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hala saleh
(@halaahmad) reported
@HSBC_UK please please please please help !
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Sarah Barker
(@mssfax) reported
@HSBC_UK I am locked out of my online banking. The advice online is to enter via the website but I need a secure digital key for this, which I don't have as I am trying to set it up on a new phone. I can't phone as you want a telephone PIN and I haven't used one for 15+ years.
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Iain Paterson
(@IainPaterson5) reported
@HSBC_UK how can you shut down ALL my access to online and telephone "premier" banking and insist I present myself at a branch to resolve this, when I'm stuck in quarantine for 12 more days in a foreign country? #DigitalTransformation #FCA #cananyonehelpme
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Classic Brocante
(@ClassicBrocante) reported
from
Rugby, England
@HSBC_UK What is the point in you? Don’t answer the help line! I think we need to seriously consider if you are worthy of our business!
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Bryan MyPersona123
(@MyPersona123) reported
@HSBC_UK the new layout for online banking home page is poorly designed. Change it back to the old format which was far better than this new garbage
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Ian James Seale
(@IanJamesSeale) reported
@HSBC_UK The changes HSBC has made to its online banking interface are truly awful, and a massive backward step. Less information at a glance, poor use of available space, poor contrast, lack of intuitive structure and navigation. If it ain't broke, don't 'fix' it.
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Anitha
(@Anitha__18) reported
Tried to use a @HSBC_UK ATM, took the money out my account but didn’t give me the cash LOOOL Crying and now I can’t contact anyone to help me because all their phone numbers are dead 🥲🥲🥲🥲
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Nadine Cooper
(@nadineccooper) reported
@ruthieharnor @HSBC_UK They’ve managed to turn a “very satisfied” customer into a “very dissatisfied” customer. Less because of the price rise, more because of the complete lack of understanding.
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Ben Anderson
(@benanderson1986) reported
@HSBC_UK is your app working? I cannot access my business account through the app. How long is the ‘call back’ time at the moment?