HSBC status: access issues and outage reports

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  Natalie (@Natalie_Emma92) reported 9 minutes ago from Wallsend, England

  @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

• 
  Paul G (@NorthTynesidePT) reported 13 minutes ago from Whitley Bay, England

  @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

• 
  𝐒 𝐚 𝐦 (@Sam_Barnwell) reported 46 minutes ago from Newcastle upon Tyne, England

  @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

• 
  Sandeep Singh (@SS32980020) reported 47 minutes ago from Newcastle upon Tyne, England

  @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

• 
  millicent short (@millieshorttt) reported 53 minutes ago from Consett, England

  @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 8 minutes ago

  @HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 11 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Abbie (@Abbielou30) reported 15 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Luke Holbrook (@Holbrookshots) reported 16 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Em JR (@Rrrrr_EJ) reported 23 minutes ago

  @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

• 
  John Kefas (@kefasjohn) reported 25 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  Nivesh Verma (@neekeshverma) reported 30 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

• 
  Christian Lam (@ChristianL94056) reported 31 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  Simon Stockley (@si78475) reported 33 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Superficialsupermum (@superficialmum) reported 33 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!