HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 03/01/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PieterDutchCan7 Peter Franco-Dutch Canuck #rejoin (@PieterDutchCan7) reported

    @howelldb85 @HSBC_UK Their mobile app has been hit and miss for weeks now. Totally useless. It’s now broken. Again. @HSBC_UK : what’s going on?

  • silver6william William D Lowndes (@silver6william) reported

    @HSBC_UK I am getting the same problem as previously reported with the HSBC iPhone app crashing before it starts. I am on iOS 14.7.1. Any news on a fix as I rely heavily on this app and cannot generate a code for the web based platform.

  • The1RossPowell Ross Powell (@The1RossPowell) reported

    @HSBC_UK Having issues opening your online banking app at the moment, it just crashes before I can log in when I open it. What’s the best advice?

  • Anasmuh80263548 Anas muhammad (@Anasmuh80263548) reported

    @PPerkin @HSBC_UK Same thing happened to me few weeks back someone on here recommend @bywyl he help me recover my locked account In 30mins. His an expert

  • seemyblaze beez (@seemyblaze) reported

    Thanks @HSBC_UK for making it impossible to log into online banking from a new phone! Can't generate the QR code on my old phone because I don't have it, and I can't reset my telephone banking number because the number I call to reset it wants...my telephone banking number!

  • terrihudsonuk Terri Hudson (@terrihudsonuk) reported

    @HSBC_UK I have tried different mobiles and landline. Same problem.

  • MLASimeon Manon Simeon (@MLASimeon) reported

    Hey @HSBC_UK your app keep crashing even after installing all updates and reinstalling the app. Any solutions? Couldn’t find info on your website

  • lornabrown1987 ❤️️lorna❤️️ (@lornabrown1987) reported

    @HSBC_UK the mobile banking app is down again I don’t know if your aware? It seems to have been crashing a lot recently! X

  • BenWhite5 Ben White (@BenWhite5) reported

    Banked with @HSBC_UK since I was a kid - until today. They really are terrible, unethical, misery-funding bastards. I've done my homework, found a more socially responsible option and switched. The world's bad enough without my money paying to make it worse.

  • PieterDutchCan7 Peter Franco-Dutch Canuck #rejoin (@PieterDutchCan7) reported

    @biclarap @HSBC_UK It’s a very common issue - their app is totally useless Since they make you need a code for whatever you do in online banking, no app = no code = locked out of internet banking Absolutely unacceptable @HSBC_UK