HSBC

Is HSBC down in Newcastle upon Tyne, England?

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 12/14/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • SS32980020 Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • harrymills78 harrymills (@harrymills78) reported

    @HSBC_UK @Hippo_MS And update on this @HSBC_UK as there are literally loads of folks screwed at the moment who cannot login either on a mobile device or laptop?

  • EmJen81 Matthew J (@EmJen81) reported

    @HSBC_UK are the shittest ******* bank in the world. So glad I left them years ago. However, now I am having no end of problems trying to activate my Nans accounts on my phone. All this code sending and letters. Absolute joke all because I have a new phone. **** you!

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @HSBC_UK @EthnicityInvest Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer

  • stickmumma3 Sarah 💙 (@stickmumma3) reported

    @HSBC_UK I've been trying to get through to speak to someone for three days regarding a fraud dispute. No one answers. Can my local branch help me more efficiently?

  • JuliejMillar julie millar (@JuliejMillar) reported

    @HSBC_UK @ajayf86 I'm having the same problem

  • amitagarwaluk Amit Agarwal TJC (@amitagarwaluk) reported

    Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer. @HSBC_UK

  • SarahWindrum Sarah Windrum (@SarahWindrum) reported

    "Key issue is demand. We're trying to put more stuff through same global trading infrastructure. And no one will invest in infrastructure as we're unsure if it will last" Mark Berrisford-Smith talks about current supply chain issues from different view @HSBC_UK #CWBizConf21

  • cartwrightian Ian (@cartwrightian) reported

    @HSBC_UK any ETA on having a version of HSBC UK mobile app that working on pixel 6? Right now it is marked as incompatible in the app store.

  • SOMOSIERRA1 SOMOSIERRA 🇪🇦 (@SOMOSIERRA1) reported

    @HSBC_UK Being black should not be grounds for discrimination. Nor negative nor positive. Block.

  • ajayf86 AJ (@ajayf86) reported

    .@HSBC_UK Hello, my HSBC app on android keeps crashing. I rely on it for the security code so I can't log in online either. When will this issue be resolved?