HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 02/04/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DanJenner76 Dan (@DanJenner76) reported

    @HSBC_UK called yesterday talked to one of your agents I was told the department I wanted to talk to was a 40 minute wait so they booked me in for a call at 09:30 this morning. Almost 11:30 and still no call back. Very poor customer service

  • joel_levitt Joel Levitt (@joel_levitt) reported

    @HSBC_UK I have a new phone but can’t get into my old one (water damage) when I log in it just asks to scan a qr code (no other option)

  • howdo01 Jonathan H (@howdo01) reported

    @HSBC_UK Well would help if I could get into my account without having to use the phone, is this even possible?

  • gamerJam123 Jamie Dias (@gamerJam123) reported

    @jambotree @HSBC_UK HSBC released an update, could you check if it supports iOS 16? I want to get the beta but the lack of HSBC support is the only thing stopping me

  • bigbadchang Notorious CRT (He/Him/His) (@bigbadchang) reported

    @robinrimbaud @HSBC_UK @HSBC My favorite is when my bank sends overdraft notices a week after I got a text about my low balance and paid it off. Absolutely **** ridiculous.

  • Mrs_AngelEyes AngelSecrets ❣ (@Mrs_AngelEyes) reported

    @HSBC_UK Hi could you help pls. My dad has to go and pay my mums funeral balance tomorrow well can he use his cash card cud he do contact less or does he need to put pin number in machine. Thanks

  • debbiehoney12 Debbie Honeysett (@debbiehoney12) reported

    @HSBC_UK is the App not working currently?

  • myfanwy60 Bridget 🌻💙 (@myfanwy60) reported from Saint Brides Major, Wales

    @HSBC_UK please can you help me? Applying for your online savings account is the most difficult thing I've ever done online. Tried about 15 times but it keeps locking me out every time. 😭

  • jaycono jason conlon (@jaycono) reported

    @HSBC_UK hello. My lderly fathers debit card has run out of date is it possible to go to your Belfast branch to request a new card. He doesnt remember any log in details to order online.

  • lindamcdonald2 linda mcdonald (@lindamcdonald2) reported

    @hameda456 @HSBC_UK @GeogAndy I have waited around 3 weeks,but i have just heard back from them.Apparently they are working well behind schedule .probably all working from home