Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE16.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Uğur Karaman
(@karamanugur1) reported
@HSBC_UK Hi, I reported a suspicious transaction but HSBC did not take any action on this. When I check account, I see that the merchant withdraw money from my credit card. Please help with this issue. An agent over the phone told me that HSBC will send a dispute form. Thanks.
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Colette B
(@Lollinski) reported
@HSBC_UK It's the same issue I had on android recently where I couldn't get the app to open for three weeks. I tap to open and it closes again.
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V92DVG
(@DvgV92) reported
@HSBC_UK why did you have to change everything??? Impossible to log on to my online banking without the mobile app and the mobile app doesn't show the options you're telling me to use!!!!
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paul
(@paul31531645) reported
@HSBC_UK @JudithS18808142 There are massive issues going on.. just admit it! I can’t even purchase anything online today. You simply don’t take any blame for your faults. You have messed up on the new authenticity system.. just own up. You have ruined my day! CS are useless! I am leaving, for sure
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Jeremy Duke
(@jeremy3892) reported
@HSBC_UK Problems with mobile banking app - screen freezes and is greyed out when I try to login. Any advice? Keeps happening since recent update
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Judith Smith
(@JudithS18808142) reported
@HSBC_UK I cant access online banking, when I select log in it just hangs. It was fine yesterday, is there an issue with the servers ?
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paul
(@paul31531645) reported
@HSBC_UK Thanks for not allowing me to purchase online today. Blaming Amazon and Parcelforce for the error with your new authentication issues and not giving me any customer service help. It’s absolutely crazy. It’s 2022.. I should not have to phone Amazon to place my order #hsbc
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paul
(@paul31531645) reported
@MrsLesleyKemp @HSBC @HSBC_UK Agreed… have had endless problems with them today. They blame the retailer.. and never admit to being at fault. I bet they are having a crazy day of complaints with the authenticity issues for online purchases. CS told me to phone Amazon to place my order. WTH?.. it’s 2022 FGS!
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Dan Foley
(@Dan_Foleyio) reported
@HSBC_UK 45 minutes on hold after two hours waiting yesterday only to be told I'd get a call back this morning and that I was lucky the person I spoke to would help me because the people who should have helped me when I called had now all gone home. What a shower.
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daniel kalinowski
(@danielk40119071) reported
@HSBC_UK why is it so hard to set up an account. i have the card but i cant use it. i have no telephone security number nor do i have the secure key. i cant login or register for online banking. ii never knew it was this difficult