HSBC

Is HSBC down in Newcastle upon Tyne, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newcastle upon Tyne, England 01/18/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login

Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DuncNisbet Duncan Nisbet (@DuncNisbet) reported

    @calumnisbet @HSBC_UK YES Cal! Remember when we had a Bank Manager? Now that was customer service.

  • enigmacbs Enigma⭕️ (@enigmacbs) reported

    @KatieColbourne @HSBC_UK @KatieColbourne I feel your pain but I know the numbers and music off by heart… spent over 16 hrs, 2 branch visits one was for 3 hrs waiting and branch closed and hour late!! No one interested, they make out they are but all working from home and couldn’t care less #HSBCShambles

  • avtsuk CAPTAIN_B53 (@avtsuk) reported

    @HSBC_UK 1 HR 40 mind on hold then I get through to Joyce second stage who couldn't care less about the loss of paperwork, slow responses to action #section75 and then when asked to speak to someone else cut me off.

  • Bluefox63 Kieron Willans (@Bluefox63) reported

    @HSBC_UK Used your telephone banking service this morning. Nothing particularly urgent but I only had to wait a short time to speak to an advisor. The lady in question dealt with my request in a very friendly and efficient manner. Thank you.

  • Rehmanmalik_2 Malik Abdulrehman (@Rehmanmalik_2) reported

    @HSBC_UK hello . My mobile banking keeps crashing at log in . I am using iPhone 6splus with iOS 15 . Please advise

  • dharmie_wells Dharmie Wells (@dharmie_wells) reported

    @GottaSnatch @HSBC_UK Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • agilesteps1 AgileSteps (@agilesteps1) reported

    @brie_for @trekkinghero @HSBC_UK HSBC don't give a **** about gay pride just like they don't care about the people of Hong Kong and their freedom. This is bs posturing to get your business.

  • jasongued jasong guedeney (@jasongued) reported

    Now Apple Pay isn’t even working. Well done @HSBC_UK

  • seasidelass20 Jo (@seasidelass20) reported

    @HSBC_UK Terrible bank, customer service is non existent

  • Bluefox63 Kieron Willans (@Bluefox63) reported

    @HSBC_UK I had to use your telephone banking service this morning. Nothing urgent, but I didn't have too long to wait to be put through to an advisor. The lady in question dealt with my request in a friendly and efficient manner, thank you.