Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Plumb
(@RussellPlumb) reported
My father in laws @HSBC_UK card has been sent in the post (6th March) and not received. He’s since moved home, his daughter is now named on the account and yet 45 minutes online chat and 8 mins on the phone (on which she was hung up on) can’t cancel the card and issue a new one
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nick power
(@nickyjpower) reported
@HSBC_UK I've paid for concert tickets in 2019 through my HSBC Current A/C. This concert is now cancelled and the refund has been returned to the original card. Unfortunately the HSBC A/C is closed and Ticketmaster are advising that you will still hold the monies. Please help!
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Sara Buschova
(@SBuschova) reported
@HSBC_UK You are truly one of the world’s worst banks. Your lack of interest in the customer is quite extraordinary
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Steve
(@SteveandNat) reported
@HSBC_UK Pity your customer service is so crap
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Mark Harsley
(@mharsley88) reported
@i_Jess @HSBC_UK The app on my phone was working fine for me this morning mate
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Darren
(@AlcalasNoseband) reported
@HSBC_UK Any chance that your credit card dispute team can answer the phone? Twice on hold for over 30 minutes today and still no joy. Poor service.
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Radyo Marinduque
(@marinduqueno) reported
Been to two banks today @MetroBank_Help and @HSBC_UK and customer services rude and worst. Is it because of pandemic or because they are fasting?
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Big 6916
(@6916Big) reported
@HSBC_UK 💩service
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Suzy Griffiths
(@SuzyG70) reported
@HSBC_UK hi is the app chat not working or is it just my be? Tried it yesterday and today but getting error code 1001?
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Dr. $LINK1K
(@LINK1K) reported
@HSBC @HSBC_UK PLEASE MAKE SURE TO BLOCK YOUR CLIENTS FROM BUYING $COIN 👍