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HSBC down? Current status and problems in Newcastle upon Tyne, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent HSBC outage reports came from the following cities: Washington.

CityProblem TypeReport Time
Washington Mobile App 6 days ago
Newcastle upon Tyne Login 4 months ago
Chester-le-Street Mobile App 6 months ago
Newcastle upon Tyne Mobile App 6 months ago
North Shields Mobile App 7 months ago
Newcastle upon Tyne Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Sam_Barnwell
    𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92
    Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • millieshorttt
    millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • SS32980020
    Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • NorthTynesidePT
    Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ell_e1
    EllEW (@ell_e1) reported

    @HSBC_UK is anyone working at your international banking centre!? I’ve been on hold for over 1.5 hrs. This is a very poor experience for a potentially new customer!

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @HSBC_UK Your help is prejudiced and filled with favoritism, the ones you help are the ones that make for good #pr and image, how did you help me when @HSBC messed up and gave my money to criminals. Your poor checking system and loopholes that promote fraud, you helped zero.

  • LucyE84
    Lucy Webb (@LucyE84) reported

    @HSBC_UK my husband can’t use his card or make payments from his online business account. Has held for an hr on the phone and been cut off, twice. What’s the issue please?

  • s3rifeH
    Serife (@s3rifeH) reported

    @HSBC_UK hello! Can you please help me. I’ve had an ongoing problem for about a month. I have spoken to representatives over the phone and on the HSBC app several times but despite being reassured everything would be resolved a week ago , I am still waiting. Please help 😭😭

  • calambity911
    Chernobyl #gbnews 🇬🇧 (@calambity911) reported

    @HSBC_UK @Cambridge_Uni Working class white males are the least likely to go to university. Who is supporting them?

  • JamesAJP20
    James (@JamesAJP20) reported

    @HSBC_UK HSBC banking app is still unavailable on IOS 15. Is there a timeframe for a fix yet?

  • JulieTunks
    jack murphy (@JulieTunks) reported

    @HSBC_UK @Anthony66372214 Why at you only replying to tweets that are in support.

  • YoungDeanz
    DNIO DEN (@YoungDeanz) reported

    I’m always arguing with bank staff about money problems ??? First @BarclaysLDN won’t let me have my own money now @HSBC_UK have literally lost money via international transfer 🤬 #Bitcoin fixes this

  • ben15196629
    ben (@ben15196629) reported

    @HSBC_UK I opened an new account nearly 3 weeks ago now. I am still yet to receive my telephone banking security number. I have received everything else I need but just cannot access online banking. Could you help?

  • villa_anitab
    Anita (@villa_anitab) reported

    @HSBC_UK @Cambridge_Uni Please let's get it right.. There are poor kids from all ethnicities that need help to realise their potential.. How about helping all