HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Mobile App | 12 days ago |
|
Newcastle upon Tyne
|
Login | 4 months ago |
|
Chester-le-Street
|
Mobile App | 6 months ago |
|
Newcastle upon Tyne
|
Mobile App | 6 months ago |
|
North Shields
|
Mobile App | 7 months ago |
|
Newcastle upon Tyne
|
Mobile App | 1 year ago |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Natalie (@Natalie_Emma92) reported from Wallsend, England@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Paul G (@NorthTynesidePT) reported from Whitley Bay, England@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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millicent short (@millieshorttt) reported from Consett, England@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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maska polish (@maskapolish) reported@HSBC_UK I've been trying to login to your app since 4 weeks to but do not receive the OTP to set up the secure key. Unfortunately, according to your site, the only way to sort this is by calling your UK helpline. I am based in India and cannot call internationally. Pls help
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Ian Simmonds (@IanSimmonds18) reported@HSBC_UK your customer service is non existent. Even your branch staff are having issues resolving my issues.
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Sam (@blackjaw1980) reported@HSBC_UK is it possible to amend standing order dates & amounts without calling? It's impossible to get through to speak to someone to do this...
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Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, EnglandWe have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK
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halodave.smol (@Halodave12) reported@moonpay / @HSBC_UK wouldn't let me use your service today. They said you are potentially a scam. I said send my transaction anyway. They refused 🙄🤔 who owns my money, it doesn't feel like me.
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Clare botterman (@clarebotterman) reported@HSBC_UK so I got a request to msg direct which I did setting out the issue and have heard nothing! Would somebody be just send me the complaints procedure as clearly albeit a basic piece of admin no one is interested or able to deal with it. Thanks
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jofminx (@peachypickle) reported@HSBC_UK why is it so impossible to get help for my elderly father who is bedbound and suffers dementia. I had an appointment with all related paperwork but now I been refused a second card to help him with his bills!
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Nyree collict (@ColNyree) reported@HSBC_UK what’s happening with the online banking app I can’t log in and it’s the correct code
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Ralph Hosier (@RalphHosier) reported@HSBC_UK What happened to customer service? On hold for ages, then get through to someone who can't help and transfers me to another office that hangs up! Tried again repeatedly. Year on year it seems to get worse. Been with you for over 30 years, but I've had enough.
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KAY (@HEISKAY001) reported@AlexanderFurne7 @HSBC_UK I had same issues but was helped by this guy called Kreephacker on instagram, he's indeed a genius. Contact him if you need assistance.