Is HSBC down in Newcastle upon Tyne, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Clark
(@mishmosh08) reported
@martharoberts @HSBC_UK Oh I hear you I have had the same problem 😩
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Martha Roberts
(@martharoberts) reported
@HSBC_UK I’m on my third call to your fraud department to validate a legitimate transaction. You’ve blocked my account, queue times are awful, endless repeated questions and truly dreadful customer experience. 27 years a customer. Not any more.
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Army Wing
(@MyraWring) reported
@LBGplc Hi! My debit card expires 07/21. Why have I not receive a new card??? I am not able to purchase anything from 01/07. If you don’t want me as a customer I’m happy to switch to @HSBC_UK
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Ankit Makwana
(@AnkitMakwana2) reported
@HSBC_UK Thank you very much for your prompt reply and it’s very disappointing that I have to waste half a day chasing up for 10 mins phone call on my day off . Also Aviva doesn’t even know if they are underwriter of HSBC bank whilst customers are diverted to their website .🤷🏻
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George Scott
(@Texbhoy) reported
@HSBC_UK Any current problems with the mobile banking app? Cannot login.
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Olivia Evans
(@orcevans) reported
@HSBC_UK It wasn’t the wait time that was an issue - i was with an agent that long before he cut me off. And no, I didn’t get the security number that should have been received in the post weeks ago following new account opening. I’m regretting choosing HSBC for my daughter.
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Hhoohaa
(@HeidiLWelsh) reported
@HSBC_UK I posted a cheque in a machine today that I urgently need. Machine broke. The branch will not put the £60 in my account. Great customer service.
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Army Wing
(@MyraWring) reported
@LBGplc Hi! My debit card expires 07/21. Why have I not receive a new card??? I am not able to purchase anything from 01/07. If you don’t want me as a customer I’m happy to switch to @HSBC_UK
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Richard Rudling #FBPA
(@richmundus) reported
@HSBC_UK @mariusfanu The HSBC app is literally the only app on my phone (out of around 100) which does not work. Every other banking app (I have a number of them) is working 100%. HSBC's developers are clearly way behind all the others in not keeping their app in step with current iOS standards!
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Army Wing
(@MyraWring) reported
@LBGplc Hi! My debit card expires 07/21. Why have I not receive a new card??? I am not able to purchase anything from 01/07. If you don’t want me as a customer I’m happy to switch to @HSBC_UK