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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • millieshorttt
    millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Sam_Barnwell
    𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • NorthTynesidePT
    Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • SS32980020
    Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • Natalie_Emma92
    Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_goteam
    Alex De La Garza (@alex_goteam) reported

    @HSBC @HSBC_UK please do the right thing and help Penny with her account!

  • iamN_I_C_K
    Nick (@iamN_I_C_K) reported

    @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

  • Godir2016871
    Godir (@Godir2016871) reported

    @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

  • Pepiv1224219
    Pepiv (@Pepiv1224219) reported

    @DudejaRuchee @HSBC_UK Yes sure it can be check Send a direct message to the help_centers300 on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

  • ChristineM5051
    Christine Mcgeorge (@ChristineM5051) reported

    @HSBC_UK I've spent three days trying to resolve a problem with HSBC. Perhaps you can help. Online bonus savings account. My understanding is that if I withdraw anything I lose the bonus part of the interest for that month. Is that right

  • ChristineM5051
    Christine Mcgeorge (@ChristineM5051) reported

    @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

  • SnufflebeanYarn
    Laurelin (@SnufflebeanYarn) reported

    @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

  • uknsaunders
    Nick Saunders (@uknsaunders) reported

    @HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.