HSBC

Is HSBC down in Whitley Bay, Borough of North Tyneside, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Whitley Bay, Borough of North Tyneside, England 02/17/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • SS32980020 Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RraacchhaaeellC R (@RraacchhaaeellC) reported

    @firstdirect @johnboy197832 I've had the same problem! If there were more @HSBC_UK branches then it wouldn't be as much of a problem.

  • TheScri76057990 Noel JWP Cook (@TheScri76057990) reported

    @rajk1000 @DrHoenderkamp @HSBC_UK Like most companies, it’s not just bad now, it’s been permanently **** for years.

  • theJJBANJO JJ (@theJJBANJO) reported

    @DrHoenderkamp @HSBC_UK Anywhere other than @HSBC_UK . They are terrible.

  • techno92 four queue (@techno92) reported

    @DrHoenderkamp @HSBC_UK The more we rely on certain services the more dogshit customer services become.

  • ics_jua juanita (@ics_jua) reported

    @HSBC_UK your customer service is awful

  • kiwi_back_home Richard M - (@kiwi_back_home) reported

    @HSBC_UK 90 minute delay in responding to in-app chat is appalling non-service.

  • ZosoGraffiti Mystical_Potatohead_Groovething (@ZosoGraffiti) reported

    @DrHoenderkamp @HSBC_UK Starling took 4 hours to open my account on a Saturday. Card arrived 5 days later, I ordered myself an alternative credit card and have an AMEX business. Move on, leave crap service behind

  • ClaptonCC Terence Bates (@ClaptonCC) reported

    @MessedUpMusic @DrHoenderkamp @HSBC_UK NOOOOO! This is why we are ditching Santander, they are a dollop in this regard and have caused us no end of hassle by constantly blocking our cards and turning down payments. You get better conversations with a brick wall. Avoid at all costs!

  • LUNARLOUNGE Lunar Lounge 🇨🇦 (@LUNARLOUNGE) reported

    @DrHoenderkamp @HSBC_UK Sadly most are like that. Customer service is almost a thing of the past.

  • therazvi Razzy (@therazvi) reported

    @DrHoenderkamp @HSBC_UK I was cut off after 1hr and 13 mins, response to my complaint..... "technical issue". I haven't voted with my feet .....yet. Rest assured I will if it happens again.