Is HSBC down in Whitley Bay, Borough of North Tyneside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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notsyor
(@notsyor) reported
How bad is customer service now? I emailed a company for advise and am still waiting after 2 months. Another large organisation I have been on the phone for over an hour to be asked stupid questions @HSBC_UK @TheYankeeCandle
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Julian Victoria
(@Julianvictoria0) reported
Now they are telling they are going to close the branch soon so if they don’t pick before 5pm I have to come back tomorrow ?!?@HSBC @HSBC_UK ????? WTF!??
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK Do you actually read the posts? Don't point me to a password reset point me to actual information on the status of the app and the ongoing, many days now problems for android devices, I guess all the hsbc bigwigs are on apple
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Edd Williams
(@shadyejw) reported
@HSBC_UK is your mobile app down? Its turned off my security settings and now wont allow me to log in. Done the usual stuff but im concerned that it turned off my biometrics and wouldnt allow me to turn back on before it stopped loading
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Donetta Holland
(@DonettaHolland) reported
@HSBC_UK Android. I was on direct chat for over an hour with one of your colleagues earlier tonight. Gaps between responses were ridiculous. End result? They're working on it! Switching banks tomorrow 😡
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Natalya Dell
(@natalyadell) reported
@HSBC_UK It's Sarah you need to apologise to at the top of the thread. And the difficulty of making complaints is they take more time on top of the original problem, which if you're disabled/deaf happens almost every day... @sazcass
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SarahCassandro
(@sazcass) reported
Adding to this- please remove this number on your website: IT DOESN’T EXIST! @HSBC_UK Textphone 1800 103457 125 563. Lines are open from 8am to 10pm every day.
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Sboroblu
(@Sboroblu) reported
@HSBC_UK your level of service is a disgrace, you don’t answer the phone, you respond to messages, you don’t action the call back. What do your customers have to do, to get your support?
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Chris Stephenson
(@7Sec4) reported
Wasted 5 hours (and counting) of my day on hold to huge corporations (Microsoft and in particular @HSBC_UK who are absolutely dreadful). Still hiding behind Covid, still clearly working at home and as a result absolutely appalling customer care.