HSBC

Is HSBC down in Whitley Bay, Borough of North Tyneside, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Whitley Bay, Borough of North Tyneside, England 03/10/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • SS32980020 Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SallyF100 Sally F 💙 (@SallyF100) reported

    Resetting an @HSBC_UK mobile banking app password is going to take me all day. It really shouldn’t be this hard, esp when your competitors can do it without a problem and without the need for a looooong call to a call centre.

  • cipnt Ciprian 🇺🇦 (@cipnt) reported

    @StewartMitchell @HSBC_UK It's probably just one of many factors that on their own would not cause a failure to login/use the account, but if enough of these fail then there is a good chance something dodgy going on and they would like to ask for further checks or manually verify it's the account holder

  • andybartolo Andy Bartolo (@andybartolo) reported

    Don’t you love it when your bank can just turn off your access to your own money because you weren’t able to sit on hold for longer than 3 hours whilst abroad for work? @HSBC_UK your fraud dept need to modernise and get on chat. Increasing interest rates finally might help too!

  • dbz1111 Deborah Lester-Owen (@dbz1111) reported

    @HSBC_UK not impressed with your business service

  • gemclapp Gemma Clapp (@gemclapp) reported

    @HSBC_UK Is there an issue with your phone lines? Trying to get through to reset my online banking password after your app updated and deleted the saved password/Face ID. On hold forever and finally got through to a silent line. It should not be this difficult to reset a password

  • SimonEllisFilms Simon Ellis (@SimonEllisFilms) reported

    @HSBC_UK @HSBC_UK It has now been 5 days and counting since saying you would call me "ASAP" to resolve a business-critical issue for which you are responsible and seemingly refuse to acknowledge or amend. I will take my accounts elsewhere.

  • N12gooner GoonerDrew 🇺🇦 (@N12gooner) reported

    Seriously, @HSBC_UK need to **** that annoying advert off… #NoBankAccount

  • lucy59741742 lucy (@lucy59741742) reported

    @HSBC_UK WORST BANK FOR CUSTOMER SERVICES!

  • ibbitsc Chris Ibbitson (@ibbitsc) reported

    Love how @chase_uk don’t charge for withdrawing cash via a @Chase ATM in the US - they treat you like you are a customer of the same bank! Shame @HSBC_UK can’t do the same (and offer better FX rates!)

  • MarkTho25245265 Mark Thomas (@MarkTho25245265) reported

    @HSBC_UK unbelievably shocking service from @HSBC today. Hours trying to do a simple transaction - in loop of inane music & being bounced around from one department to another. Massive inconvenience.