HSBC

Is HSBC down in Wallsend, Borough of North Tyneside, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wallsend, Borough of North Tyneside, England 05/10/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • pantarei8914 Francesco Pantaleo (@pantarei8914) reported

    @HSBC_UK @kg_beta Unacceptable that all others bank apps are working just our HSBC doesn't want to upgrade. At this point if for any update we have to wait for ages I prefer to consider other banks. Please HSBC wake up

  • apowell01 Andy Powell, Bard of Stony Stratford (@apowell01) reported

    42 years @HSBC_UK I have banked with you, and to be treated like I have to day terrible.

  • NdeboEveline Eveline Ndebo (@NdeboEveline) reported

    @apowell01 @HSBC_UK Account under review. No warning & no communication from HSBC. We have £28k saved for our daughter’s University fees & all of a sudden you put a block & are refusing to have a dialogue. I went to the branch with all my proofs & manager refused to look at it! GIVE ME MY MONEY!

  • FrankCa61648721 Frank Carney (@FrankCa61648721) reported

    @HSBC_UK @Stonewallhousin Unless you help everyone, you'll get no help from me!

  • HenryFettes Henry Fettes (@HenryFettes) reported

    @HSBC_UK I’ve been on hold for nearly an hour the the fraud team, and no one is online replying to my chats on your website. This isn’t good enough - is anyone ever going to answer the phone or reply to my queries?

  • Gunners_Rule Darren Hawkins (@Gunners_Rule) reported

    @HSBC_UK Hi I am currently a beta tester of future iOS releases for Apple until now I’ve not had any problems but I just upgraded to latest which is 15.0 but I can’t open the app it crashes instantly

  • BaconStephen The Eyes of Mark Lamarr (@BaconStephen) reported

    @MarkEWest @HSBC_UK @HSBC How long have companies been using the 'high call volumes' excuse for? Covid has given them a free pass to let poor customer service drop even lower than before. Clearly HSBC have more important customers to deal with, like corporate endeavours.

  • ukfashionlifeuk Fashion Life UK (@ukfashionlifeuk) reported

    @HSBC_UK what is wrong with your uk mobile banking app it keeps crashing on 7.0 android I got a message on my current phone on android 5.0 that from august it wont be supported do need to move to 7.0 or newer i have done this but the app keeps crashing and wont load! Fix it pls

  • martynwrites Martyn Taylor (@martynwrites) reported

    @MarkEWest @HSBC_UK @HSBC You're labouring under the delusion they should employ people to deal with your problems caused by their incompetence. C'mon. Its the 21st Century. Customer service is a mare being ****** by a stallion for a fee.

  • Simmo7484 Mark Simpson (@Simmo7484) reported

    Do @HSBC_UK have any customer service staff working today? Been on hold trying to get through to BIB for half an hour.