Is HSBC down in Wallsend, Borough of North Tyneside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wallsend, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Transactions | |
| Sunderland |
Login |
Community Discussion
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HSBC Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kay McCamphill
(@kayatthepark) reported
@HSBC_UK Thank u for the update, however I think on this occasion the communication to HSBC customers was awful. There should have been quicker notice issued to customers to advise of the problem and impact. Lessons to be learned.....
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Yartsie123
(@yartsie123) reported
@Richardaharper1 @HSBC_UK There wouldn’t have been a branch open on a Saturday night though would there? This is a very rare event affecting a very very useful service
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Russell Wood
(@RussellWood255) reported
ATM swallowed my @HSBC_UK card for no reason when my account has a healthy balance. Need cash for my son’s birthday surprise today. Not even a ‘sorry’ from customer services. Will be closing all my accounts this week. Hello @santanderuk - you’re getting a new customer!
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Tigershout
(@Tigershout2) reported
@HSBC_UK how am I supposed to use my account? You have a maximum of 3 devices able to use the app. You cannot login online without the app, live chat cannot help without you logged into your account, & no-one picks up on the support line.
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Jenny Anne
(@jennyannew) reported
@HSBC_UK I did message you at 12.16 earlier but you haven’t responded. The issue hasn’t been resolved and it seems like I’m not the only one having a problem. I can log on but cannot use my card. You (not you personally obviously) need to fix it !
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JJ United AFC
(@JJUnitedAFC1) reported
@HSBC_UK It's one thing to randomly text a block on an account at midday on a Saturday (Considering branches shut at 1).. Quite another to deny someone access to their own funds the entire weekend.. -Safeguarding would've been foiling prev. activity..not this😤 #NoNewsIsNoNews
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@HSBC_UK : how can I make a formal complaint about your truly awful service? All in relation to your outage in the UK late yesterday evening
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Clare Gordon
(@ClareGordon1) reported
@HSBC_UK do you think letting my 11 year old daughter be on hold for 1 hour 20 mins(and counting) just to change her address is good customer service? #shocking #cancellingaccount
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TwistedJ
(@scrow2002) reported
@SteveMiami3 @HSBC_UK @BBCCiN Read the actual issue, educate yaself. You'll notice, it wasn't just an app issue. Now go troll elsewhere like a good little sheep
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@RAB360
(@RAB360) reported
@HSBC_UK @GES62 Hi, you having issues with your phone banking? Been on hold for 50 minutes now…