HSBC

Is HSBC down in Wallsend, Borough of North Tyneside, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wallsend, Borough of North Tyneside, England 04/19/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaEvenden Lisa Evenden (@LisaEvenden) reported

    @HSBC_UK when are you going to up your opening hours, I'm finding it impossible to get to my local branch because of your hours, or when are you going to get a pay in point for individuals at the branch, rather than just a business one?

  • smvassallo Simon Vassallo (@smvassallo) reported

    @HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get the digital key generator separate from the main mobile banking app?

  • jpmaddox17 John Maddox (@jpmaddox17) reported

    30 mins and waiting still...I’ve wasted 50 mins trying to speak to an agent when you’ve written to me asking to call you urgently about a fraudulent payment and have now clearly stopped my online banking access! @HSBC_UK any chance of a phone being picked up?

  • JamesSangster18 James Sangster (@JamesSangster18) reported

    @HSBC_UK Morning Stef. We live overseas and hoped to resolve this problem using your secure chat facility as opposed to the telephone (very expensive) hence my original question,what has become of the chat service?

  • jarrh Jim O’Rourke (@jarrh) reported

    @HSBC_UK you’re customer service is pathetic. I’ve contacted Ofcom about it.

  • JamesSangster18 James Sangster (@JamesSangster18) reported

    @HSBC_UK Hi Stef my problem is : We are trying to get online banking running for my wife . successfully loaded the app on her tablet trying to get.didigital key your end says it will email a code to my email address however it never reaches me

  • Jessica64818511 Jess Halloween (@Jessica64818511) reported

    @HSBC_UK I’ve tried to call but because I’m not a current customer I can’t progress past the first 10 seconds of the call.

  • markascarola Mark Scarola (@markascarola) reported

    @stevejacksonHN @HSBC_UK I used to have this problem all the time with my American account when I moved to VN years ago; back when calling back to America was far more complicated. I'm surprised to hear the problem also happens in the reverse situation.

  • smvassallo Simon Vassallo (@smvassallo) reported

    @HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get a the digital key generator separate from the main mobile banking app?

  • Jessica64818511 Jess Halloween (@Jessica64818511) reported

    @HSBC_UK can you please provide an email address for a subject access request?