Is HSBC down in Wallsend, Borough of North Tyneside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wallsend, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login |
Community Discussion
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HSBC Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Dr Dave Hone
(@Dave_Hone) reported
Hi @HSBC_UK your customer help line is beyond useless. 40 minutes now on the phone and they can't find any record of letter and a cheque you sent me despite all the reference numbers. So many other issues with procedure I don't know how anyone navigates this or gets any help.
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Kristjan Byfield
(@KristjanByfield) reported
After nearly 18 years of @baseproperty getting an ever worsening service from @HSBC_UK the time has come to find a new banking partner. Who are the pioneers out there we should be talking to as #LettingAgents?
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Catherine Ross
(@QcattQ) reported
@WordsmithsUnltd @HSBC_UK I had DREADFUL customer service there. So I left... on your recommendation.
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Richard Harden
(@rjmharden) reported
My unanswered call has now been “important" to @HSBC_UK for 1h24. Gosh, how sh*t must the service be for unimportant calls?
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Keith Sunderland
(@kdrsunderland) reported
@HSBC_UK just spent 90 mins on the phone being told my call was important. It was because I was trying fix a mistake HSBC made. Could employ more people?
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Louise Porter 💙
(@_LMP98) reported
@Dave_Hone @HSBC_UK Unfortunately calling companies out on Twitter is the only way to get a response these days, customer ‘service’ helplines are no help at all
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Bunmie Zoë Radioo
(@BunmieZoeRadioo) reported
@HSBC_UK Your customer service is unhelpful. I found a wallet last night with #HSBC card inside. I called to ask if the staff can reach the person (without giving me the person's phone no but to give mine ) so they can get their wallet back. Staff said no. Silly bank 👎
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Ben Pinder
(@benpinder91) reported
@HSBC_UK the worlds worst live chat support
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Rachel
(@RachIbbotson) reported
Shocking customer service @HSBC @HSBC_UK spent over an hour on hold the last 3 days trying to speak to a human regarding our account for Rainbow Guides @GirlguidingMids