Is HSBC down in Hexham, Northumberland, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (68%)

2. 

   Website (18%)

3. 

   Login (5%)

4. 

   Withdrawals (5%)

5. 

   Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• Steve Jackson (@StevJacks) reported 27 minutes ago from Hexham, England

  Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

• Steve Jackson (@stevejacksonHN) reported 56 minutes ago from Hexham, England

  Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

• millicent short (@millieshorttt) reported 58 minutes ago from Consett, England

  @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Dr Molly Conisbee (@MollyConisbee) reported 4 minutes ago

  @elton_martyn @HSBC_UK It's not at all entitled! I hope they sort it out. I'm a customer too, I'm worried you are having to go to these lengths to get what is yours.

• David (@davidskipp85) reported 5 minutes ago

  @HSBC_UK i understand why you block someone's card due to possible fraud. Buy why on earth would you not reach out to that person to check if it was them, or to call them or message them to get in touch. You just block cards and do nothing... shambles #hsbc #hsbcuk #hsbcshambles

• Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported 6 minutes ago

  @HSBC_UK I've tried to get a response from you for a long time now about an issue I have. I've emailed you, rung you... got nowhere. Months this has been going on.

• Malcolm Robertson (@holengchi) reported 8 minutes ago

  @HSBC_UK talk about penny pinching. As a Premier banking customer with over £1m in the bank, they want to charge £17 to make a transfer, else have to do it online at £25k per day. Not about the money, it is the principle. How to alienate customers. Good job. Time for a new bank.

• Yuran Parody (@hotyuran) reported 11 minutes ago

  @HSBC_UK currently have 1 financial ombudsman and 2 internal complaints filed with HSBC what a **** show of a bank

• Paolo Furlan (@goreste) reported 12 minutes ago

  It took me only 2 weeks, 7 letters sent by post and 2 phone calls with their help desk to open an account with @HSBC_UK… remember to cry when the fintech companies will put you out of business

• Angelevel1 (@Angelevel13) reported 16 minutes ago

  @HSBC_UK I want to talking with anyone in bank necessary and important, please I need help to I want to verify the authenticity of a certificate issued by the bank

• Nicola Askham #TheDataGovernanceCoach (@Nicola_Askham) reported 18 minutes ago

  @HSBC_UK help I have a new phone and wiped the old one before I realised that I needed it to set up the HSBC app on my new phone. How can I get the app to work on my new phone now? Thanks for your help.

• Mike Askew (@askew_mike) reported 18 minutes ago

  @HSBC_UK For the last few days every time I try and pay someone using the app I get the message "Service temporarily unavailable". Why?

• Jezz (@JezzItIs) reported 18 minutes ago

  @HSBC_UK i'm unable to get a log on code from the app to access online banking. I just get a black box where the code should be. Help appreciated :)