HSBC

Is HSBC down in Hexham, Northumberland, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hexham, Northumberland, England 05/23/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • StevJacks Steve Jackson (@StevJacks) reported from Hexham, England

    Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gezginavrat Gezginavrat (@gezginavrat) reported

    @HSBC_UK One of the 12 "errors" was the lack of "generate code" button. Only because I feel for phone for staff so they know, and it is not a compability issue at all. What a scam

  • gezginavrat Gezginavrat (@gezginavrat) reported

    @HSBC_UK I resolved the issue by the grace of my patience and reading extensively on customer forums, here and on the app, trying every suggestion, none of which came from HSBC. Shamefull treatment of staff and customers by pushing a faulty product. I will make sure this goes to Ombudsma

  • DadPushy Big Daddy (@DadPushy) reported

    @HSBC_UK @Cambridge_Uni Struggling white working class kids need help stop virtue signalling, I’ve withdrawn all my money and recommend everyone else does the same.

  • ArwaAAU Arwa 💋 (@ArwaAAU) reported

    @HSBC_UK really annoyed with your service! 🤨

  • GavinMurray1 Gavin Murray (@GavinMurray1) reported

    @HSBC_UK - why not invest some of those billions of profit in employing web designers that make your mortgage website actually work or hire enough people to actually answer the phone. Pathetic.

  • leewight1 lee wight (@leewight1) reported

    @HSBC_UK absolutely dreadful customer service YET AGAIN from @HSBC_UK. Have tried switching current account twice on your website and 2 weeks later we’re being asked to apply for a third time as they cannot trace our details!!

  • TitaniumTester The YorkiBar Kid (@TitaniumTester) reported

    @HSBC_UK @BritishCycling HSBC fined for money laundering, they support fossil fuels and they take money out of your account w/o your permission. Horrid bank.

  • claireedith claire lewis (@claireedith) reported

    @xJ4MEZ @HSBC_UK Branches are now open longer than 10-2, a cash service branch is 930 till 1500 a full service branch is open 9-5 m-f and open on a Saturday 930 1300.

  • danepark36 Dane Park (@danepark36) reported

    @firstdirecthelp Hey guys! Could you please update your app to support the new iOS 15 framework? It’s not working on any of my devices since the update… @HSBC_UK you also appear to have this issue since you’re the same ;)

  • Shutterbug282 Jess Blackner (@Shutterbug282) reported

    @HSBC_UK Your team have put the phone down on me twice now, please let me know how I can speak to someone who can help?