Is HSBC down in Hexham, Northumberland, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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GPbear
(@baloo_gp) reported
@RevolutApp the one banking service that ignores fraudulent payments. #Scammers #CustomerExperience 3 payments reported and then still sent to @LloydsBank @HSBC_UK No action by Revoult
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Vicky H
(@vixhigs) reported
@HSBC_UK please can somebody help me with a simple request that has so far resulted in 3 phone calls, 2 visits to branch and an online chat and is still unresolved. I'm losing the will here!!!!
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Sarah
(@swingfie92) reported
@HSBC_UK please let me speak to someone in your fraud department. I’ve been on this call 25 mins—been hung up on once and transferred 3 times. It should not be this hard. Your customer service is appalling.
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Sr Mitch 💙
(@sistermitch) reported
@HSBC_UK Just so that you know Bjorn. This number also won’t help me. They won’t issue a new telephone banking number. I have to physically take my mum to the bank to sort it out
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Carl
(@Carl__Poulton) reported
@HSBC_UK Still nothing. Please please please can somebody look into this asap. It's literally killing me with stress. 4 weeks without access to the funds! It's ridiculous. How are we supposed to cope?
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK I have phone your support team and they have deregistered me from digital banking and I’ll reregister. they said phone back if it didn’t work.
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John Patterson
(@John00Patterson) reported
@HSBC_UK My mobile app won’t open so I’m trying to log on via my computer. Can’t do that because I need to use a code which goes through the app!! What a stupid system. Can’t call anyone to help because lines close at 8pm. Can’t generate an online chat without using the app!!! 😡
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Lucy Nuttall
(@lucynuttall89) reported
@HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!
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Ilona McKie
(@IlonaMcKie) reported
@MartinJKeatings @HSBC_UK Also having problems and have done for 3 weeks now. It won't scan the cheque. Poor functionality
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Simon Hares
(@serialtrainer7) reported
@HSBC_UK really disappointing service. No one answering calls, account closure request form sent in Jan and account still not closed. Bank charges still being taken. Not happy.