HSBC

Is HSBC down in Hexham, Northumberland, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hexham, Northumberland, England 12/15/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • StevJacks Steve Jackson (@StevJacks) reported from Hexham, England

    Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • thebeckysmith Smith In The Shade (@thebeckysmith) reported

    @claireW2023 @HSBC_UK @HSBC Getting the same code, phone number is down and website can't pull my accounts, gonna get charged for a couple of bills due out today. Keep getting directed to a website that's definitely not open 24 hours today. Feeling spooked about them having my money.

  • emily5613x Emily (@emily5613x) reported

    @David24195983 @ChillPillZ21 @HSBC_UK i was stressing thought something was up with my account but clearly a lot of ppl are having same problem, piss take

  • TudorNicky Nicky Edwards-Tudor (@TudorNicky) reported

    @PennyWrites1 @hannah_pinnock @HSBC_UK Same here can't access my account either. 😭

  • LPapenoo Lenny Papino (@LPapenoo) reported

    @HSBC_UK fix the problem already..

  • FurloughedDad M M (@FurloughedDad) reported

    @hannah_pinnock @HSBC_UK I couldn't transfer money this afternoon to a friend, I had never sent them money before and their software for checking names on accounts was down so it wouldn't let me

  • Zarak_H Zarak (@Zarak_H) reported

    @BillinghamScott @HSBC_UK customer service at its shittest 🤬

  • Angela35702881 Angela (@Angela35702881) reported

    @HSBC_UK no one can access their online accout to or pay for anything whats happening its allover uk everyone getting cards declined

  • wundt_vil Sam Cowie (@wundt_vil) reported

    My bank is down and I can’t access any of my money @HSBC_UK card payments in person and online aren’t working and my accounts have disappeared from the app

  • Molliebobs27 Mollie Mills (@Molliebobs27) reported

    @HSBC_UK Why isn't online banking working? Loads of us are concerned about our money!!

  • sew_withtheflow flaura and fauna 🌱🇺🇦💙 (@sew_withtheflow) reported

    Hi @HSBC your @HSBC_UK team needs to immediately address the current app and payments issue. Thousands with no access to their money.