HSBC

Is HSBC down in Hexham, Northumberland, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hexham, Northumberland, England 04/28/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (15%)

    Login (15%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnClaytor Ann Claytor (@AnnClaytor) reported

    @HSBC_UK I've done that and now of course have to log back in. And it won't of course accept the previous log in details I have recorded. So now on hold to HSBC trying to sort out the password change. Complete nightmare.

  • markhowe_howe Mark Howe (@markhowe_howe) reported

    @HSBC_UK @HSBC freezing a bank account because you are not happy with an address I have had for 14 years and then not to be able to speak to anyone in clear English after 1hr waiting is unacceptable . I am the customer and that is MY money not yours !

  • jodi_ice Jodi🦁❤️ (@jodi_ice) reported

    @HSBC_UK hi, my iPhone app has suddenly stopped working? It’s crashing as soon as I try to open it. This is a real issue as I only use mobile banking so need it to access my account. Please help. Thanks.

  • Shaneypooss Shane (@Shaneypooss) reported

    @ZoeFordie @HSBC_UK Had the same issue for the last week. No sms code comes through and all they tell me is that it’s not their end. Funny how I can receive texts off everyone else but hsbc. Number is correct too. Joke of a service.

  • BeckyBigglesto1 Becky (@BeckyBigglesto1) reported

    @HSBC_UK your 'live chat' is useless it suggests it is a person. It is a machine. I want to speak to a person. I am locked out of my account and can't get back in. Your website is no use at all.

  • sweeneyuk1 sweeneyuk🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇲🇦🇺🇳🇿🇨🇦 (@sweeneyuk1) reported

    @HSBC_UK u contacted my wife to report fraud on her debit card. We have spent last 3 hrs being transferred & cut off. Its beyond a joke now. U keep telling us your transferring us to fraud but literally every person says wrong dept & transfers us again. Help or we're moving!

  • GreatStrides65 David Turner QC (@GreatStrides65) reported

    @HSBC_UK Patience is wearing out as I now have to leave for an all-day meeting having been on hold, across 2 calls, for >45 minutes. To blame this appalling service on the pandemic, as you still do, is disingenuous

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • fizzlekelly Fiona Kelly (@fizzlekelly) reported

    Extremely frustrating and disappointing service. @HSBC_UK sent my new card to a closed branch, then tell me it has been resent and is ready for collection. I arrive at the branch, no card and no explanation for why the card can’t be sent to my home address.

  • skpLondon skpLondon (@skpLondon) reported

    @HSBC_UK Hi, your HSBC UK business account no longer exists so will try here. Are you are that HSBC Business banking online is not compatible with Norton Security AntiTrack, if you use it then you cannot log in to HSBC ?