Is HSBC down in Hexham, Northumberland, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
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Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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North Herts and Stevenage CVS
(@NorthHertsCVS) reported
@HSBC_UK I've been on hold for over an hour and spoken to three people who couldn't help regarding our charities commercial card which has been blocked. On hold again being passed around. This is unacceptable.
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Paula
(@pwooding16) reported
@HSBC_UK That’s exactly the problem, customer services only being available until 8pm. In a 24/7 world, HSBC have gone backwards. It’s too late to resolve my problem, after waiting too long on your so-called live chat, I had to use a different credit card
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Katie
(@kgriff0820) reported
@HSBC_UK is your app chat support designed to be this unhelpful? How hard is "my card hasn't turned up please reissue it" 😵💫 and perhaps a reminder that telling me my card is at "branch 402715" doesn't mean anything to me...and even better that's not my local branch!
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Mark Smith
(@MarkSmithSurrey) reported
Loyal @HSBC_UK customer since 2005…but when you really need the help to make a simple sameday payment at the branch, it’s an 1.5hr wait to see a human being with no option to book an appointment, so here I am away from my work and no idea when I’ll get back.
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Ryan Watts
(@MrRWatts) reported
Just wanted to check @sainsburys . The £100 you hold at a petrol station when i fill up, if that doesnt come straight back then its a bank (@HSBC_UK ) issue isnt it? Thanks!
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Amy
(@UK_Welshy) reported
@HSBC_UK seems to be an issue signing up to online/app banking. Just says unavailable, try again later. No error code
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@HSBC_UK letter stating if by the 7th June I don't pay £800!! It's being passed onto the repayment team. As a customer of over 16 years its down right disgusting as don't you think if I could afford to pay back the loan I would as I had been doing prior to my injury which as
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Amy
(@UK_Welshy) reported
@HSBC_UK @SimonAusterfie1 Did you get a resolution to this? I’m having the same issue. Joint account and neither of us can access our accounts!
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Amy
(@UK_Welshy) reported
@HSBC_UK signed up for a joint account and neither of us can register for the online account in app or website. Going round in circles on the phone. We go away this weekend and need access. Pins have not arrived yet!
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Ragnar (blue tick)
(@RagnarBelial) reported
@HSBC_UK Is there any news on this, or shall I start the bank switch process because of your incapability of sorting out a simple issue with the app?