HSBC

Is HSBC down in Hexham, Northumberland, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hexham, Northumberland, England 01/15/2025 11:30

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Ianbradshaw Ian Bradshaw (@Ianbradshaw) reported

    My adventures in customer service with @HSBC_UK have driven me to look for a new current account. Any recommendations?

  • elanabinysh Elana (@elanabinysh) reported

    @HSBC_UK was on hold for two hours last night and just got hung up on this morning. I really need to speak to someone. This isn't the first time this has happened. This is seriously appalling service, would not recommend anyone setting up an account.

  • incabob Bob Chadwick (@incabob) reported

    @HSBC_UK how can you register for online banking, when you haven't been sent a Telephone Banking Security Number and YOUR Helpline, asks for numbers from it before it will help you?

  • chaoanna Jo Webb (@chaoanna) reported

    @HSBC_UK app keeps crashing on android phone- any problems?

  • KorkyMaria Maria Korkou (@KorkyMaria) reported

    @HSBC_UK Things got worse today. I had a call from someone claiming to be from the HSBC. I went through security so that I could be put through to a manager. After waiting 10 minutes, the phone was put down. When is all this going to end? Any comments HSBC?

  • sqr00t Solomon Yu (@sqr00t) reported

    @HSBC_UK It doesn't make sense to me as this sudden new payee and large transaction that is outside of customer usage norms should automatically raise red flags in risk management/fraud prevention for any account.

  • prodgersphoto Paul Rodgers (@prodgersphoto) reported

    @HSBC_UK just been subject to fraud and have had over £3k taken out of account I’ve been on hold for 2 hours spoke to 5 different people and everyone tells me they are passing me onto correct dept. And then phone cuts off any help @HSBC_UK

  • chaoanna Jo Webb (@chaoanna) reported

    @HSBC_UK funnily enough just got through on phone to be told there are no issues on the app- which one is it?

  • elanabinysh Elana (@elanabinysh) reported

    @HSBC_UK I was on hold for two hours last night and was just hung up on this morning. I really need to get through to someone. This is appalling service, would not advise anyone getting an account with them.

  • maximevigneronn Max Summers (@maximevigneronn) reported

    it's been HOURS and HOURS that I'm waiting in line on the phone!! Can I get someone please to help me please ????? @HSBC_UK