Is HSBC down in Hexham, Northumberland, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (14%)
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Login (10%)
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Transactions (9%)
Community Discussion
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HSBC Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine
(@mrsrobinson_iam) reported
@HSBC_UK How does one get a new cheque book please? We get cut off when calling and holding for an hour, it’s a charity account so not online, DM’ing you doesn’t work. Unfortunately we can’t get to a branch. Help!
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Laura
(@SmoutsAbout) reported
@HSBC_UK Well it’s 46 minutes of my life I won’t get back. It’s really not good enough, whatever time of day you call, the excuse always seems to be an ‘unusually high number of calls’. I would suggest your problem is the unusually low number of call handlers.
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Angela Duce
(@Angelmouse72) reported
@HSBC_UK are your online payment systems down?
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Upasana Bedi Chanana
(@Upasana_Chanana) reported
@HSBC_UK Could you please update me about the status for my application for a new account? Haven’t received anything for 3 weeks. The customer care is a long hold!
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Emma Bourke
(@Emmielou25) reported
@HSBC_UK Hi thanks but that doesn’t help me speak to someone. Tells me I can call but you won’t take my call without bank details. Says visit us in branch. Not one local with a full service. I just want to know if it’s a small few pence in the account or not so can close it
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Daniel Gibney
(@gibosity) reported
@HSBC_UK I've had my moments with you guys, but credit where it's due - lost my security device and called HSBC to order a new one. Expecting a long hold time and drawn out process, I was very happy to have a team member help me set up the digital banking app....
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Martin Feld
(@MartinFeld1945) reported
@HSBC_UK is there a problem with HSBC Debit card payments. Getting failure to authorise on a Amazon purchase
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@silentbaz@toot.wales
(@silentbazz) reported
@HSBC_UK @Angelmouse72 I was getting an issue earlier, the verified by visa stage was failing.. i was told by the person I spoke to on the phone that this was a known issue this evening?
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Vega S
(@VegaSS76) reported
@HSBC_UK @HSBC_Sport hi, im trying to open global money, getting error message, have been trying to get assistance fir days via chat but very unhelpful and unable to assist! What should I do?
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Bill Farrett 🇺🇦💙
(@bertiebaz) reported
@HSBC_UK I was told in my branch that I can collect points on my gold card. How do i do this? The branch couldn't help neither can your ridiculous online assistant.