HSBC status: access issues and outage reports

Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  Steve Jackson (@stevejacksonHN) reported 1 minute ago from Hexham, England

  Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

• 
  millicent short (@millieshorttt) reported 14 minutes ago from Consett, England

  @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

• 
  Steve Jackson (@StevJacks) reported 30 minutes ago from Hexham, England

  Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Olly MacNamee (@ollymacnamee) reported 8 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 8 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Abbie (@Abbielou30) reported 8 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Matt (@mattyblinkster) reported 9 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Teds (@Tedtalks13) reported 9 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  Thomas Thorburn (@ThomasThorburn) reported 11 minutes ago

  @HSBC_UK I am a Premier account holder, have had my phone and wallet stolen in Portugal, service offered by Aviva is woeful, unable to get through, told that coverage is actually much lower than advertised, with a month wait. Stranded here for a week more no phone bank cards etc

• 
  AI Enthusiast (@aici_interiors) reported 12 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  Novel Idea (@ideas_novel) reported 13 minutes ago

  @HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 14 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  NeuralNerdz (@NeuralNerdz) reported 16 minutes ago

  @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?