HSBC

Is HSBC down in Hexham, Northumberland, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hexham, Northumberland, England 03/31/2026 23:15

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • StevJacks Steve Jackson (@StevJacks) reported from Hexham, England

    Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • oneblokeinbali Bloke in Bali (@oneblokeinbali) reported

    @HSBC_UK Complaint issued. Now I'm locked out for a minimum of 5 days. #worstbank #terrible

  • sausagebean Sausage Bean (@sausagebean) reported

    @HSBC_UK statement download does not appear to be working for personal online banking. Are you aware?

  • AndySilverwood Andrew Silverwood (@AndySilverwood) reported

    @HSBC_UK how do I send you an alert about a fraud text message I received asking me to verify a payment using a website that isn’t yours?

  • Anu21858966 Anu (@Anu21858966) reported

    Digital banks are a saviour. Completely contrasting experience of opening a bank account with a neobank and HSBC. Took me 2 hours with HSBC customer care with no resolution to the erroneous online process. @HSBC_UK very disappointing service

  • spr12ian Ian Sweeney (@spr12ian) reported

    @HSBC_UK has the worst app login process EVER! It's so bad that I'm closing HSBC accounts ( or I will as soon as I can get logged in ).

  • mobinfiltrator 𝙿𝚊𝚞𝚕 𝙼𝚊𝚗𝚗𝚒𝚗𝚐 (@mobinfiltrator) reported

    @HSBC_UK trying to open a bank account to move back there. Would appear I'm getting a mortgage from you guys, but no bank account. Help?

  • LittleG27383051 LittleGEM (@LittleG27383051) reported

    @HSBC_UK Hi, how can I unlock my online banking? I'm locked out on app and Web and my call to customer services was rejected. I need to access my accounts tonight

  • thisisnotgabs Gabs (@thisisnotgabs) reported

    Got a scam call that I nearly fell for and now I feel really stupid lol. If you’re @HSBC_UK account holder don’t accept calls from 0345 740 4405, the real customer service number ends in 4404.

  • The_Andy_Goode 💥 F🅰™️🅰️ N 💥 (@The_Andy_Goode) reported

    @HSBC_UK I’ll pass. You won’t help as you’ve proven a number of times before & continue to do nothing to help the elderly. You hide behind rules, fail to find solutions & sit wherever with smug looks on your faces, thinking you offer great service. You don’t give a **** about people.

  • nopenothappy peter nattress (@nopenothappy) reported

    @PaytonKurt @HSBC_UK Working from home on a bank holiday off their own mobile phone that's dedication