Is HSBC down in Stourport-on-Severn, Worcestershire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (20%)
-
Transactions (12%)
-
Login (10%)
-
Withdrawals (1%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent HSBC outage reports came from the following cities: Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Birmingham |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
-
StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
-
Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
-
StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
-
kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
-
Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
-
Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
-
Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
-
$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
-
StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
-
@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Dollins
(@paul_dollins) reported
@HSBC_UK Online Banking for business does not seem to be working
-
Samia B
(@samiab9) reported
@HSBC_UK If you can’t help me please don’t waste my time. I have been speaking to people for three days now
-
annie owen
(@Anniecdoting) reported
@HSBC_UK I have just endured pedantic rudeness and little help from one of your call centre team. The problem has NOT been resolved as two different HSBC employees claim different things. I am left with concerns about the fraud I was alerted to. Totally unacceptable service.
-
Yusuf Seedat
(@yssdt) reported
@HSBC_UK Hsbc cards not being accepted even after fully approving on app and getting OTP. It’s causing serious problems and failed applications. It’s horrendous, and support can see no problems with anything.
-
Kevin Burns
(@BoldmereKev) reported
@HSBC_UK can you tell me why my wife and son have been turned away from your Sutton Coldfield branch at 16:15 because they close at 16:30 when they only want to transfer money from one a/c to another yet your website says you close at 17:00. Told it can only be done in branch!
-
Caroline Davies 🏴
(@CarolineDavies) reported
from
Cardiff, Wales
@ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.
-
camzmcg
(@camzmcg1) reported
@HSBC_UK can you sort your phones out please been holding for an hour then got cut off and I keep getting passed from one advisor to another on the chat without any help
-
Dave Mc
(@TheBeeFarmer) reported
After an hour and a half of going round in circles with @HSBC_UK I am no nearer getting the support I need. I could nip to local branch..oh wait, they shut that down.
-
Barbara Bennett
(@Barbara90207627) reported
@HSBC_UK more problems today tried to setup a new payee on app didn't work tried online got to last contine click button is not active its ridiculous what's going on let's get a building open with people in who can sort problems out
-
Emma
(@ermitjustis) reported
@CarolineDavies @HSBC_UK @firstdirect 9 months later they still haven’t sorted this issue