Is HSBC down in Stourport-on-Severn, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (17%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Dewar
(@nandripov) reported
@HSBC_UK providing some of the worst customer service I have ever experienced. Over the phone and in branch
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Niamh🌹she/her
(@NiamhPMx) reported
@HSBC_UK hi. I'm trying to get through on your call log which is impossible. I am not a customer with yourself. However letters are coming to my address for somebody who does not live here.
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Shelley
(@Wifeandmother_) reported
Morning @HSBC_UK. Is it possible to gain third-party access using an EPOA. I've tried the website, but the application form appears to be for POA requiring a registration code that I obviously don't have. The EPOA isn't registered. Thank you
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Emma in training
(@Emma010681) reported
@HSBC_UK I cannot complete a bank transfer on my mobile app, is there an issue?
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Gea 🦋🔮
(@xoGEAxo) reported
@HSBC_UK I’ve been waiting to speak to someone for over 35 minutes, my switch failed but no one told me. So unhappy. Please can someone help?!
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Jacob
(@theunknown13748) reported
@HSBC_UK I’ve recently switched to your bank provider and I’ve gone to set up mobile banking app but I’ve been locked out. Website is useless in telling me what to do and the guy on the phone didn’t know what to do. How can I fix this?
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paul jones
(@Paul06Jones) reported
@HSBC_UK Over a week trying to contact Hsbc after exhausting all online chat avenues and help forums which all say I need to speak to an advisor to sought an issue stopping me opening an online saver account. After spending hours on hold decided to take out savings account elsewhere POOR
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Dhandapani Srinivasan
(@DhandapaniSrin7) reported
@HSBC_UK , Hello team I can't see my credit card details under Accounts section in my HSBC app, is there any issue ?
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Vicky 'Time For A Colourful Metaphor' Coules💙
(@victoriacoules) reported
@HSBC_UK I sent a DM right away - nothing. Again, I want to speak to a Human Being about why you randomly changed our account name and how I change it back to what it was. Please don't send a fatuous 'please DM us' response, I had this problem before so maybe I should find another bank.
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Keith Medgett #FBPPR
(@KeithMedgett) reported
Ok this is the record. I moved house a couple of weeks ago. I’ve been working through changes of address. I have had a few shockers but @HSBC_UK the worst yet. Had to call as never set up online, it’s a balance transfer card. 40 mins on hold! You can’t keep saying ‘hi call volume