HSBC status: access issues and outage reports

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

• 
  $un❤️ (@Sun18000) reported 32 minutes ago from Kidderminster, England

  @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 41 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Hamer (@evilbluebird) reported 1 minute ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

• 
  Nathan Bruce (@NJBruce29) reported 3 minutes ago

  @HSBC_UK online banking is so secure that I can't even access my own account. You need about 4 different passwords to log back in for them to tell you the automated service is closed until 8am. ******* useless.

• 
  Janine McMahon (@Jardin_Design) reported 4 minutes ago

  @HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked

• 
  David Monckton (@bugweed28) reported 4 minutes ago

  @HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!

• 
  Christine Mcgeorge (@ChristineM5051) reported 4 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  Anonymous (@N75722956) reported 5 minutes ago

  @HSBC_UK why is your app not working???? It's been like this for 6 hours!!!

• 
  Phil Bird (@PhilBird19) reported 6 minutes ago

  @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

• 
  Ad (@Sidaway_) reported 6 minutes ago

  @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼

• 
  joanne swancott (@swanni1980) reported 8 minutes ago

  @HSBC_UK frustrated I fulfilled my IVA nearly 4 years ago and you are still showing me as a defaulted open account but no one will talk to me as it’s no longer my account ????? Way to help a girl move on

• 
  Sheen (@GoldenandSheen) reported 9 minutes ago

  @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.