HSBC status: access issues and outage reports

Problems in the last 24 hours in Southport, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

• 
  Southport Reporter (@SouthportReport) reported 6 minutes ago from Formby, England

  Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

• 
  Matt Phillips 💙 (@MattKPhillips) reported 42 minutes ago from Formby, England

  @HSBC_UK I assure you it isn't working. Samsung App.

• 
  Joel Newman (@Joel_BrianN) reported 45 minutes ago from South Shore, England

  @HSBC_UK @HSBC My UK debit card seems to not be working at all? Do you know why this could be ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan S (@AllanS63097043) reported 2 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Superficialsupermum (@superficialmum) reported 3 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 4 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Ball Bag (@martcook3) reported 4 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Mark (@MorganMF9867) reported 6 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  waitingforasnowday (@pepsimpmax) reported 7 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Luke Holbrook (@Holbrookshots) reported 10 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Steven H (@Sinbad2000) reported 13 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  Gallagher (@MJPGallagher) reported 15 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Christian Lam (@ChristianL94056) reported 19 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality