HSBC

Is HSBC down in Southampton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southampton, England 04/30/2024 22:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (7%)

    Login (7%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Southampton, England

The most recent HSBC outage reports came from the following cities: Southampton.

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City Problem Type Report Time
United KingdomSouthampton Website
United KingdomSouthampton Mobile App
United KingdomSouthampton Mobile App
United KingdomSouthampton Mobile App
United KingdomSouthampton Mobile App
United KingdomWinchester Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • loftedondrive Ian Davies (@loftedondrive) reported

    @HSBC_UK Katarina - I'm no nearer receiving any help from you despite me giving the account details, including information that I shouldn't have shared. However, can you or someone please respond to my appeal for help via your suggested method? Thanks.

  • homelesslondon The Connection at St Martin's (@homelesslondon) reported

    We’re working with HSBC to obtain bank accounts for people who don’t have ID or a permanent address. Without one it can be a battle to receive wages, access benefits or obtain financial support. Thanks so much @HSBC_UK for providing solutions to help break the #viscouscircle!

  • thinkmalawi Think Malawi (@thinkmalawi) reported

    @hsbc_uk we've been on hold for hours today trying to speak to one of your agents about our charity's account, and your automated online chat assistant isn't working either! How can we get support?

  • Solosiaa TECHI (@Solosiaa) reported

    @felinefromspace @HSBC_UK @Stonewallhousin That's exactly what you're doing, you're saying "but all people struggle" okay, well this particular group is more likely to be made homeless, we need to help them. "But anyone can be homeless" You are giving the ALM argument.

  • MalcVernone Malcolm P Vernone (@MalcVernone) reported

    @jondrytay @NOWHelpTeam @HSBC_UK One solution would be to close down the card and/or any account associated to it, that would mean that Now Tv would find the payment request bounce back to them and they’d soon be contacting with a letter asking for payment which you could then cancel!

  • Mariovlachakis Mazza (@Mariovlachakis) reported

    @HSBC_UK will provide you with wrong forms on purpose to delay the process and then blame the customer. After 7 months of complaining I have finally received a section 75 form and zero updates.

  • Ajasp3 Ajasp (@Ajasp3) reported

    @HSBC_UK I am having problems with your banking app. When I try to transfer money I get "system error". I am also not able to generate a security code to log in in the browser. I have android on a OnePlus 5T.

  • sachindra_d SachindraD (@sachindra_d) reported

    @HSBC_UK Hi Team I am trying to call you from India and on this number +44 1226 261 010 and I am it says number does not exit. I have an a/c and it is inactive now. need to call and activate it. please help

  • LambertBen79 Lumin (@LambertBen79) reported

    @hsbc_uk is this worst customer service of the decade? Your algo suspects fraud transaction (me paying for petrol - not the smartest algo). You block my card with ZERO notification. I am left unable to pay. Its after 8pm so no human is available on HSBC premier phone. Awful

  • js_niki niki elvidge (@js_niki) reported

    @HSBC_UK ...poor help given... locked myself out of my debit card..only solution was to re activate at an ATM. Ok,but you've closed all my local branches and taken the ATMs... apparently some non hsbc ATMS offer this solution-but which ones?Offer reactivation online!!!!!!