HSBC

Is HSBC down in Southampton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southampton, England 05/09/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTagoreler Tagore Nakornchai (@TheTagoreler) reported

    @LucyCKinch @HSBC_UK Chase! I’ve swapped over on the advice of a friend and I’m getting 1% cashback on my debit +£20 free. Not sure they can help with the HTB/lifetime ISA situation though

  • ksound KSound - Kunal Ambasana (@ksound) reported

    @HSBC_UK When would HSBC Banking be working for iOS16?

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • lordzippy darren self (@lordzippy) reported

    @HSBC_UK im glad i dont bank with you guys. its the hsbc in bromsgrove both machines were off all last week, and sunday, when i used the machine at 135pm, the right hand machine was broken again....turns out both were broken. thanks for no help @HSBC_UK

  • Alan_Howell Alan Howell (@Alan_Howell) reported

    @HSBC_UK I want an immediate answer why I can’t have access if I have my proof of ID and all documentation and I go into my branch. It is a disgrace

  • MadeInKent83 Danny Bristow (@MadeInKent83) reported

    @HSBC_UK why are your app developers so slow at updating for IOS betas? I cant use my app whilst beat testing..... GREAT!!

  • raquellebear Rachel (@raquellebear) reported

    @HSBC_UK - why is it so difficult to open a business bank account?? Already yr customer and you won’t help me at all with this. Live help useless. Phone refers back to live help. Branch say will give me urgent call back - 1 week ago… do you not want new acc?

  • michaelw90 Michael 🏳️‍🌈 (@michaelw90) reported

    Reminder, if you’re installing iOS 16, not all apps work. A lot of banking apps from @HSBC_UK ARE BROKEN! Good luck, have fun!

  • FayermanJez Jez Fayerman (@FayermanJez) reported

    For the second time in 15 days @HSBC_UK customer service is an absolute joke. Trying to deal with fraud on my wife’s account, still on the phone, have already spoken to 4 people, none of whom seem to know what’s going on. Irony is you text my wife & she’s just trying to respond!

  • Liamwilliams70 Liam Williams (@Liamwilliams70) reported

    @michaelw90 @HSBC_UK Guessing it is not working on the public beta?