Is HSBC down in Southampton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southampton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (47%)
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Transactions (17%)
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Login (16%)
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Website (14%)
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Transfer (6%)
Live Outage Map Near Southampton, England
The most recent HSBC outage reports came from the following cities: Gosport, Southampton and Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Website | |
| Southampton |
Login | |
| Southampton |
Login | |
| Wickham |
Transactions | |
| Southampton |
Login | |
| Southampton |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Mark W. Clark
(@Coastguard) reported
from
Hythe, England
Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.
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Steve Conway
(@shanghaisaint) reported
from
Locks Heath, England
Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Norcott
(@davenorcott) reported
@Kyles_83 @HSBC_UK Found this whilst googling the same problem - they're still horseshit. Same issue with firstdirect sorted in 2 minutes
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paul
(@paul31531645) reported
@HSBC_UK I came here to rant… didn’t expect any help. Never got it from your customer services, so certainly didn’t expect it here. I won’t change my mind. After 30 years of banking with you, I feel free of the headaches already! #hsbcuk sucks!
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Hel’s Bells Ⓥ
(@MillyMoons1) reported
@CMAgovUK You can give them some advice about what decent customer service is while you’re at it 👍🏻 their service has gone right down the pan over the years. So I left 🤷🏻 @HSBC_UK
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Sheila M 🇬🇧🇪🇺🇺🇦
(@millar_sheila) reported
@HSBC_UK Is there a problem accessing InvestDirect from online banking? Tried online chat but no response.
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Dibzy
(@RucknPuck) reported
@HSBC_UK I cannot download any statements on the app and on the website. Called the helpline but they were unable to help me then our call got mysteriously disconnected. Is this problem being looked into?
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Nandan Sant
(@nknsant) reported
@HSBC_UK Pathetic service. Customer service is helpless 1. Can't change address online 2. Cannot send replacement cards After being on a call for 1 hr, all we hear is we cannot do anything, you need to go to a branch. Time to move on, after being with HSBC for 19 yrs!!
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paulina
(@Lina_oxo) reported
@darkeyesofldn @HSBC_UK Im having the same issue, need to download my statements today, @HSBC_UK can you help?
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Elizabeth Histed
(@elizhist) reported
@HSBC_UK Thanks for your reply! I have tried calling, but I am not able to progress with out entering my customer number, which I do not have since there has been no correspondence. Do you have another way I can contact the right team?
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James Tewes
(@James_Tewes) reported
@HSBC_UK Can HSBC explain why as a premier customer all my calls are being directed offshore with people that fail to clearly understand English and cannot answer a simple question because it is not on their crib sheet?? To add insult having to wait 45min for this nonsense..
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darkeyesoflondon
(@darkeyesofldn) reported
@HSBC_UK I know how to do it. The app and website won’t let me access them. Is this a reported problem or have others experienced this?