HSBC status: access issues and outage reports

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

• 
  The Wendy Newman (@thewendynewman) reported 34 minutes ago from Holmes Chapel, England

  @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

• 
  Barnali (@BarnaliJames) reported 58 minutes ago from Middlewich, England

  @HSBC_UK Hi is there an online banking outage again?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 5 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  magzrichie (@magzrichie1983) reported 6 minutes ago

  @HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!

• 
  Matt (@mattyblinkster) reported 7 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….

• 
  Mark (@MorganMF9867) reported 12 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  Ball Bag (@martcook3) reported 13 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Nick (@iamN_I_C_K) reported 13 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Suzanne McGowan (@Suzanne36861284) reported 17 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  Ruth Anders (@987Anders) reported 19 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

• 
  AI Enthusiast (@aici_interiors) reported 22 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

• 
  waitingforasnowday (@pepsimpmax) reported 23 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?