HSBC

Is HSBC down in Saltby, Leicestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saltby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saltby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saltby, Leicestershire, England 04/24/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (16%)

    Login (16%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Saltby, England

Latest outage, problems and issue reports in Saltby and nearby locations:

  • Alanpage190 Alan Page (@Alanpage190) reported from Saltby, England

    @HSBC @HSBC_UK I remain locked out of my Kinetics account. Waiting for the call back I was promised this afternoon within 2 hrs.....it's been 5hrs. Any chance someone can allow me access to my own money please?

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @HSBC_UK We went into the branch to try and sort this but the staff were un helpfull. They said that the only way for my wife's mum was able to get money out of her own bank account was only with the OK from her husband?? Its a JOINT account but her mums unable to access it.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareGordon1 Clare Gordon (@ClareGordon1) reported

    @HSBC_UK do you think letting my 11 year old daughter be on hold for 1 hour 20 mins(and counting) just to change her address is good customer service? #shocking #cancellingaccount

  • DavidBlythBEM David Blyth (@DavidBlythBEM) reported

    @HSBC_UK so you send me text about a transaction to call you. I wait on line for 30 mins only to be told your systems are down and you will call me back in an hour!

  • RAB360 @RAB360 (@RAB360) reported

    @HSBC_UK @GES62 Hi, you having issues with your phone banking? Been on hold for 50 minutes now…

  • Tigershout2 Tigershout (@Tigershout2) reported

    @HSBC_UK how am I supposed to use my account? You have a maximum of 3 devices able to use the app. You cannot login online without the app, live chat cannot help without you logged into your account, & no-one picks up on the support line.

  • Jenifer46277051 Jenifer Wilson🚜 (@Jenifer46277051) reported

    @georgephilipb @HSBC_UK And this is why I will never have online banking! Despite their nasty methods,having my card declined because my ‘bank details aren’t up to date’ when I try to make a purchase. Been a customer for 50+ years,atrocious service!

  • yartsie123 Yartsie123 (@yartsie123) reported

    @Richardaharper1 @HSBC_UK There wouldn’t have been a branch open on a Saturday night though would there? This is a very rare event affecting a very very useful service

  • rachelgmarks Sir Rachel Marks 🦟(imagine it's blue) (@rachelgmarks) reported

    @HSBC_UK I haven't been able to access them via the App for over a year since your company bought into planned obsolescence and wouldn't support older operating systems. My phone may be old but works perfectly fine; I'm not adding to landfill just to use your App.

  • SteveMiami3 TᕼE ᗰOᗪEᖇᑎ ᒪIᖴE. (@SteveMiami3) reported

    @HSBC_UK @BBCCiN Jesus a few hours without access to online banking and issues with card payments, if you rely on cards most people will carry more than 1 or don't rely on cards, it could happen to any bank at anytime.

  • franciozzy Felipe Franciosi (@franciozzy) reported

    @HSBC_UK It took your 24/7 chat support exactly 11h (ELEVEN HOURS) to respond to my message asking why I was getting an API_103 error. 👏👏👏

  • MarieFogarty17 Marie Gilly (@MarieFogarty17) reported

    @HSBC_UK Mine is still not working, so clearly not fixed