Is HSBC down in Saltby, Leicestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saltby, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saltby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (17%)
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Transactions (16%)
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Login (8%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Saltby, England
Latest outage, problems and issue reports in Saltby and nearby locations:
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Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@HSBC_UK We went into the branch to try and sort this but the staff were un helpfull. They said that the only way for my wife's mum was able to get money out of her own bank account was only with the OK from her husband?? Its a JOINT account but her mums unable to access it.
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Alan Page
(@Alanpage190) reported
from
Saltby, England
@HSBC @HSBC_UK I remain locked out of my Kinetics account. Waiting for the call back I was promised this afternoon within 2 hrs.....it's been 5hrs. Any chance someone can allow me access to my own money please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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In pursuit of justice ⚖️
(@Row_rows) reported
@HSBC_UK Appreciate the sentiment but this is really not good enough. You didn’t notify your customers directly, you put a tweet on here. What about those that needed urgent access to their funds? Getting to hospital urgently for example unable to pay for a taxi or fuel…. Really bad
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Liana
(@saintliana) reported
@HSBC_UK @sean_madden93 I still cant get on the app, still have the error message
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Ed
(@Ed_Pritch91) reported
@brooomster @HSBC_UK Yes @firstdirect was down last night too.
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LavenderLoveLifeUK
(@LavenderLLUK) reported
@HSBC_UK What do you mean by 'back up and running'? It is still EXACTLY the same. I cannot access ANYTHING. When will it actually be back up and running?
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Janet Dunford
(@Dunbun69) reported
@HSBC_UK I had to enter my details again and reset, then got text saying HSBC would not send text and to call them, waiting 20 minutes on phone still not answer. How can we keep our money safe if there is no one to support the customer
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Kroenke_Out1
(@Kroenke_out1) reported
@BenMassey1 @HSBC_UK @BBCCiN To not even acknowledge anything on the system down page for basically 3 hours was horrific and the answer was try it in a bit 🤦
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Ev
(@marshmallowbela) reported
@PoveyChris @HSBC_UK It has more to do with poor communication and less with technology issues. Glitches do happen now and then but I as a customer prefer to deal with a bank that values customer service and communicates any issues timely and honestly
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@HSBC_UK @AngelaFlower16 @HSBC_UK with all due respect that is an outright lie. Please acknowledge the issue of transactions that were able to be made yesterday evening not showing even as pending payments on a customer’s statement this morning?
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In pursuit of justice ⚖️
(@Row_rows) reported
@HSBC_UK A private bank!!!! I’m going to canvass banks today that will provide a better service and then I’ll be saying my goodbyes.
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Spangle
(@spanglethoughts) reported
@HSBC_UK App still not working. Have rebooted phone but hasn't helped. Please can you update customers on what's happening