HSBC

Is HSBC down in Grantham, Lincolnshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Grantham, Lincolnshire, England 06/06/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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HSBC Issues Reports Near Grantham, England

Latest outage, problems and issue reports in Grantham and nearby locations:

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @HSBC_UK We went into the branch to try and sort this but the staff were un helpfull. They said that the only way for my wife's mum was able to get money out of her own bank account was only with the OK from her husband?? Its a JOINT account but her mums unable to access it.

  • Alanpage190 Alan Page (@Alanpage190) reported from Saltby, England

    @HSBC @HSBC_UK I remain locked out of my Kinetics account. Waiting for the call back I was promised this afternoon within 2 hrs.....it's been 5hrs. Any chance someone can allow me access to my own money please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • pangolinogram James T (@pangolinogram) reported

    @HSBC_UK Why is your customer service default position to think "how can I NOT resolve this?”

  • Grepid Grepid (@Grepid) reported

    @HSBC_UK On your website, it says if you have signed up for a current account, a telephone banking security number will come, along with your pin, in a few days after getting the card. However, it also says you need to register for one. So which one is it? Thanks :)

  • Loneranger80 Loneranger80 (@Loneranger80) reported

    @HSBC_UK hello - I am very disappointed in your opening hours - 10am - 2pm; how is a working person meant to attend between those hours - would also add branch in my working town has been closed #poorcustomerservice

  • peterosler Peter Osler (@peterosler) reported

    @HSBC_UK Just get on with the day job will you. If you got rid of your diversity buffoons and got some more people on the phones that would help

  • Emre_Arknnn Emre Arıkan (@Emre_Arknnn) reported

    @HSBC_UK I wrote the name and already mentioned the problem in dm.

  • Pigilene Mich Elli (@Pigilene) reported

    @HSBC_UK hi, I appreciate security as much as the next person, but can you see the problem in your security in the following situation? I called telephone banking last night, waited waited waited. Got through to an operator who greeted me with my name, v nice I thought..

  • Jas_7107 🔮 Peace, Love & Positivity ⚡️ (@Jas_7107) reported

    @HSBC_UK hi i know youre busy but i've been on hold for 2 hours now and I can't stay on much longer because I live overseas. I can't fix this problem online (even though someone told me they did fix it over chat but didn't) so is there anything I can do?

  • DarrenUpson Darren Upson 🚀 (@DarrenUpson) reported

    The @HSBC_UK mortgage application process is the absolute worst. Terrible UX and application process is buggy as hell. Capital repayment, but asking how I’m going to pay off my interest only mortgage. Absolute bobbins.

  • KaileyMcGowan Kailey McGowan (@KaileyMcGowan) reported

    @HSBC_UK some of the worst customer service I’ve ever experience in my life today, 45 minute call, 7th advisor, still not resolved the fraud on my account...

  • Christine_Cade_ Christine Cade (@Christine_Cade_) reported from Harrogate, England

    Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!