HSBC

Is HSBC down in Grantham, Lincolnshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Grantham, Lincolnshire, England 04/24/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (16%)

    Login (16%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Grantham, England

Latest outage, problems and issue reports in Grantham and nearby locations:

  • Alanpage190 Alan Page (@Alanpage190) reported from Saltby, England

    @HSBC @HSBC_UK I remain locked out of my Kinetics account. Waiting for the call back I was promised this afternoon within 2 hrs.....it's been 5hrs. Any chance someone can allow me access to my own money please?

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @HSBC_UK We went into the branch to try and sort this but the staff were un helpfull. They said that the only way for my wife's mum was able to get money out of her own bank account was only with the OK from her husband?? Its a JOINT account but her mums unable to access it.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsQuincent Katy Q (@MrsQuincent) reported

    @HSBC_UK 2 weeks since I wrote to you asking to reissue a cheque for a large sum of money owed to me and still no courtesy of even a reply. Can you help?

  • SleetTammy Tammy Sleet (@SleetTammy) reported

    I am on hold to @HSBC_UK with a business issue I can’t sort out online. You’ve closed branches and it is still taking more than half an hour to pick up the ‘phone. Why do we accept this atrocious service from our banks?

  • glosghostgirl Becs 👻😱👻😱👻 (@glosghostgirl) reported

    @HSBC_UK sort out ur customer service please. I’m on the phone 2 mum who’s currently having a panic attack because of ur idiot staff & managers, who r pushing people 2 go online, & not use the actual people. U can’t just push people to do what they want, to please u 😤😡🤬

  • CottageOlde Olde cottage (@CottageOlde) reported

    @artichokebistro @HSBC_UK It’s the same when you tried to get on the gov site, after you go through order, pushbutton one, pushbutton four, blah blah blah, we are overwhelmed, and then they ring off.

  • gemclapp Gemma Clapp (@gemclapp) reported

    @HSBC_UK Have done, but I won't hold my breath that you can help

  • jasharris69 Jas Harris (@jasharris69) reported

    @HSBC_UK - awful telephone service from business banking. 45 mins to get through (we were in a HSBC branch). Trying to sort a dominant charity account. Nothing charitable about HSBC. Awful service! Colleague still on the call! What happened to dealing with ‘a person in a branch’?

  • miriamd69576855 miriam david (@miriamd69576855) reported

    @HSBC_UK @HSBC_UK The latest HSBC UK app is non functioning and closes. The last version malfunctioned and was extremely slow, but at least I could view my accounts, unlike the latest update which renders the app useless.I will have to switch banks in order to do mobile banking!

  • theworstbill Bill Adams (@theworstbill) reported

    @dcsymonds @HSBC_UK It's a phone banking password for our mortgage. Apparently it has to be done over the phone or (if someone at HSBC screws up) via the post. I've been fed lie upon lie by the @HSBC_UK customer service agents. I'm on hold again and told a completely different story yet again.

  • Paulus984 Paul (@Paulus984) reported

    @BarclaysUKHelp No, and @hsbc didn’t even ask. All I want is my own money back. @HSBC_UK don’t care said ring tomorrow I was screaming and begging for my own money back they don’t care. So please if I’m dead tomorrow, will you help me I just wanted my own money back:

  • Paulus984 Paul (@Paulus984) reported

    @PaulBrandITV please can you help me, @AmazonUK @HSBC_UK been wiped out by Amazon due to a cancelled order so effectively charged twice. Amazon said I’m sorry will come back ring ur bank#Hsbc. Nobody can help me ring tomorrow. I was crying said just want to hang myself. Oh sorry