Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (25%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Smith
(@discoandy668) reported
@HSBC_UK Thanks but my point was having been part of your customer studio panel testing the new app prior to general release that for you to end the beta with no support on reverting back to the release version is incredibly frustrating!
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Karan
(@imKV21) reported
@HSBC_UK @HSBC did a transaction in Aug 2021 from my business banking account. It went out of my account but has not yet reached the beneficiaries account nor has come back to my account. customer care on the phone has no update, been chasing for 6 months now! Could anyone help?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Raja
(@Raja030576) reported
@HSBC_UK Complaint still under investigation. That is insane, Your company messed up, yet it is investigating how much it made a mistake on? Your customer service cut me off when I tried to upgrade my account. What's the point of being a high value client if you treat like crap?
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Jess Rose
(@jessrosepotter) reported
Appalling customer service from @HSBC_UK . Hours on hold in mid December, emails sent, online chat tried, and hours on hold today. Has anyone contacted me? No. Has anyone answered or helped? No. Am I still on hold? Yes.
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Carrie Bromage
(@carriebromage) reported
@HSBC_UK - do you not have anyone working tonight? I’ve been trying to talk to someone on both the phone, app and live chat for over an hour now and nothing.
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Lightning Services
(@HarleyTales) reported
So, TWO complaints raised with @HSBC_UK in December. First by me, the second on my behalf by the Bank regarding unauthorised debits by the bank from my 'frozen' account. No response. Help Desk failed to respond since 17th December. #Shameful customer service.
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Roger Hemming
(@RogerHemming4) reported
@HSBC_UK 2 hours on hold as a valued customer? Really is this the best service you can give.
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paulineridley
(@paulineridley) reported
@c_j_d @HSBC_UK That’s awful - I found the bereavement depts of banks were reasonably sensitive once I got through to them but yes some staff just didn’t seem to have a clue how to respond in a human way. Sorry you are going through this
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jamdodger4💙 #FBPPR #takebackBritain#JohnsonOut
(@jamdodger4) reported
@HSBC_UK Yes but didn’t work, tho details correct. Eventually got call back. Took an hour to work through process, with problems on the system which your helpful agent had no explanation for. But in the end, I’m registered & card activated. Still can’t get online until get code in post!