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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • joey_geoloog
    Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • joon6553
    joon6553 (@joon6553) reported

    @HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!

  • al_af_af
    AH 🙋🏼‍♀️ (@al_af_af) reported

    @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

  • bugweed28
    David Monckton (@bugweed28) reported

    @HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!

  • DudejaRuchee
    Ruchee Dudeja (@DudejaRuchee) reported

    @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

  • BigBaggie20AM3D
    @BigBaggie20AM3D (@BigBaggie20AM3D) reported

    @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

  • SimonLaskey
    Simon Laskey (@SimonLaskey) reported

    @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

  • RichardKennedy
    Richard Kennedy (@RichardKennedy) reported

    @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

  • MJPGallagher
    Gallagher (@MJPGallagher) reported

    So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

  • h_valdrin
    Valdrin Hoxha (@h_valdrin) reported

    @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

  • NeilSweene20948
    Neil Sweeney (@NeilSweene20948) reported

    @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments