Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (2%)
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Withdrawals (2%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kentish Town C of E Primary
(@KentishTownCE) reported
@HSBC_UK We will try this again. We have already followed the complaints process, followed your advice only to be told that you couldn't help. Hoping you can resolve this issue, we will try again.
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Harjiv Singh
(@harjivsingh) reported
@EnglishMonkey1 Worst customer service in the world @HSBC_UK. Extremely frustrated with procedurally inept handling of customer queries and solving a problem.
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David Bauer
(@DavidBauer98166) reported
@HSBC_UK I have tried to make a payment to a new payee, it accepts all of payee details, and then shows a confirmation, but then says I have been locked out of this feature. And then, it loses all the payee info and I have to enter it again. The agent said it was a "glitch", nothing else
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK oh and also once spoken to the fraud team to confirm all payments, they then suspend my account resulting being on the phone to the fraud team for a further 45 mins for the 2nd time on the same day .. I salute you HSBC for the worst customer service ever !!
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Janine
(@cdnjanine) reported
@HSBC_UK It’s been over 3 weeks @HSBC_UK….. Initially I felt bad for my cynicism but it seems your complaints resolution process functions as well as your customer service. Completely validates my decision. #SorryNotSorry
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Jason
(@Shield_Writer) reported
@HSBC_UK How difficult is it for your employees to take responsibility for issues from beginning to end?
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Clara Guzzardi
(@cguzzardi) reported
@HSBC_UK I finally got through. It really took way to long. Such a shame, but very good customer service. I hope @HSBC_UK can improve on this.
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK On the website it just says it’s not directly linked to the base rate? And it will review interest sometime? Didn’t say what accounts will be affected and by how much? Is it possible for you to tell me?
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Dean Kirby
(@dkirbz67) reported
@HSBC_UK Hi thanks for the response and as a HSBC customer for too many years to remember. I have found complaining to HSBC falls on deaf ears. Already switched 2 of my 3 business accounts looks like it will be 3 now. Service from HSBC is now so bad
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Mo
(@HitchinSquare) reported
@HSBC_UK Sent an email to this email, but as expected, nobody gives a **** so you guys are just making others fool when you know your colleagues are lazy bustards who cannot be bothered in looking into the complaints. Shame on, you guys!! I wish FCA would issue another huge fine.