Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Brehaut
(@Brehaut86) reported
@HSBC_UK help, I'm stuck in a digital secure key activation loop and need to log on to accept a application. Online banking is saying I haven't completed activation
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Vikash
(@Vikashkumardce) reported
@HSBC_UK Tried everything, not I am super stuck. I deleted the app and tried to reinstall. Now it’s looking for a digital passcode which I do not have. Cannot even login from the website. Need to travel and have hit a dead wall
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Jennifer Middleton
(@Missjenilm) reported
@HSBC_UK hi there why are smaller branches closing down the counter service? I especially took the morning off work to pay my credit card bill at Twickenham & it's now digital. Why is this please as not everyone banks over the Internet.
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Linsey O’Donnell
(@DonnellLinsey) reported
@HSBC_UK supporting vulnerable people is great, but how do I make an appointment or speak to someone about opening an account for a VP? Website is no help.
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A J Rs
(@ajruk) reported
@HSBC_UK Business account. I tried Friday also. Same problem.
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Fraser
(@_OccamsFraser) reported
@HSBC_UK I have moved home, lost my credit card in the move, so I don't know the expiry date of that card, which means I can't pass your security checks... how do I go about changing my details (nearest branch is 40 miles away. I hadn't setup telephone banking so can't access
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Ron Shaw
(@EuroRiderLtd) reported
2 hrs 15 mins now..... I can't beleive anybody is actually answering the phones @HSBC_UK.... This is diabolical service to customers and don't even think about blaming covid... Thats just an excuse for bad service now 😡😡😡😡
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Kerry Barnby
(@KerryBarnby) reported
@HSBC_UK I have been trying in vain for a week to get though to your business banking team to activate a digital secure device, I have requested call backs but hear nothing, I now cannot access my account and your branch can’t help me, this is not good enough!!
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Steve Ash
(@CommsBreakdown) reported
.@HSBC_UK And, on an additional note, why on *earth* isn't there a recycling programme for your old security devices that have run out of battery? I've just checked with live chat, and you don't offer this service. How many millions of these devices end up in landfill??
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Julie Visage
(@JulieHowatsonBr) reported
Please can you help @HSBC_UK My 80 year old dad is losing the will trying to complete the online safeguard for their chapel charity.All because they haven’t used the account for nearly two years due to covid. Managed to fill 10 pages only to find the link at the end is not valid.