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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

  • joey_geoloog
    Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_goteam
    Alex De La Garza (@alex_goteam) reported

    @HSBC @HSBC_UK please do the right thing and help Penny with her account!

  • BerniKennedy
    Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

  • BerniKennedy
    Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.

  • ShivRaghav_0369
    Shiv Raghav (@ShivRaghav_0369) reported

    @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

  • AndrewRHill7
    Andrew Hill (@AndrewRHill7) reported

    @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

  • AzhaAmir
    AA (@AzhaAmir) reported

    @HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

  • jainarpan13
    Arpan Jain (@jainarpan13) reported

    @HSBC_UK I had an account with you when in UK. I moved to India for two years and now want to use the account. Since the number registered with you is not working, I am not able to login. Could you please help me in logging into my account by verifying the details using email.

  • RichardKennedy
    Richard Kennedy (@RichardKennedy) reported

    @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

  • Wontbeforlongx
    Michael Morris (@Wontbeforlongx) reported

    @HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?