Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ian wells
(@iandavidwells4) reported
@Shelter @londonhf @HSBC_UK Got my HSBC Bank Account back in the 90s even though I was Rough Sleeping i had NO Problems at all and Still have the Same Account today.
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Mike
(@MikeBookham) reported
@HSBC_UK I'm yet another new customer that has fallen foul of HSBC's poor service. 9 days after account is supposedly open & I'm still waiting for my Telephone Security Number to allow me access to my account. Cannot get through by phone, so it looks like I'm stuffed.
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Lynette
(@Lynettejane) reported
Hi @HSBC_UK been holding for 59 mins now. I reached an agent who immediately put me back in the queue. How much will this call be costing this small business? #help
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Paul Williams aka PJ
(@PJ_daDJ) reported
@HSBC_UK is there an issue wth your mobile app? tried to access it and it wouldn't accept my finger print and is now saying my user name is wrong
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Didn't You Used To Be Ralph Smith?
(@Muckingfoggy) reported
I can't stand financial institutions but on Saturday I lost my wallet😭. I reported it immediately. My bank cards were replaced today within 1 working day. That's the kind of service i like. Thank you @HSBC_UK I can't see @DVLAgovuk doing the same with my driving licence!
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Drew Martin
(@DrewMartinVM) reported
Not a great start to my new account with @HSBC_UK Mixed messages about setting up online/app banking. Customer services now inform me they can't help and I have to wait for it to arrive in the post 7-10 working days (currently on day 7!)
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lucy metcalf
(@lucymetcalf10) reported
@HSBC_UK worst customer service ever do not use this bank !!! Credit card been blocked since I’ve got it for no apparent reason been the branch 7 times yes 7 with passport drivers licence etc .. numerous phone calls where I get cut off constantly by offshore agents
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Nancy
(@economist900) reported
@HSBC_UK hi. I recently switched to your current account & I don’t know what my telephone banking ID. I even called by the call requires this ID which I don’t have. Please can you help ASAP
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Ian Williams
(@ianwilliams) reported
@HSBC_UK Was waiting in call queue for 45 minutes with no indication of call wait times. Then agent answers and tells me that they cannot help and put me thorough to next team, telling me I would wait 5 minutes. Been waiting nearly 15 minutes now. Terrible expectation management
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NHodkin
(@NicHodkin) reported
@HSBC_UK STILL GETTING GSA ERROR WHEN I TRY TO LOGOIN TO THE CHAT FUNCTION AND NOONE IS ANSWERING MY CALL, YOU HAVE HAD MY MONEY HELD FOR 14 DAYS. I NED TO S[EAK TO SOMEONE URGENTLY.