Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (16%)
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Login (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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JS
(@JS60395957) reported
@HSBC_UK @Stonewallhousin Wow! So, older women who through no fault of their own find themselves on the street are ignored - even though their lives will be at risk. What about the plethora of older men too? Do you make the homeless answer a questionnaire before you give them help?
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AnMa Olivar Gadiane
(@iam_anma) reported
@HSBC_UK Hi! I need to send my documents to remove the dormancy block in my account. Is Customer Service Centre BX8 2HB the correct address to use?
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MS7
(@Manoj29634855) reported
@HSBC_UK I tried to log online earlier today, was asked to use the small secure key pad, only to realise battery is dead! Rang customer service to request new one, was told they can't send and to go to my local HSBC store, wtf, seriously awful service
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Darren Hawkins
(@Gunners_Rule) reported
@HSBC_UK Hi I am currently a beta tester of future iOS releases for Apple until now I’ve not had any problems but I just upgraded to latest which is 15.0 but I can’t open the app it crashes instantly
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The Eyes of Mark Lamarr
(@BaconStephen) reported
@MarkEWest @HSBC_UK @HSBC How long have companies been using the 'high call volumes' excuse for? Covid has given them a free pass to let poor customer service drop even lower than before. Clearly HSBC have more important customers to deal with, like corporate endeavours.
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Miss Sophie
(@watthof) reported
@HSBC_UK please send me a pm with a contact via email because I got a cheque from your bank and I think its a fraud. But after 20min on your website I think I had spent enough time to find an other way then calling you to get an email for solving this problem . Thanks.
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DTphoenix
(@TphoenixD) reported
@HSBC_UK The process for upgrading from your crazy small SecureKey to the larger one would be painless if you held them in branch. Customer brings old one. Staff provide large format one and register it for customer. Customer leaves happy, no interruption to account access. 2/2
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Lee Saunders
(@saucysaunders1) reported
@HSBC_UK what exactly is going on with your phoneline? My secure key is locked, I apparently have to contact via phone, yet no one is home. This has been happening over the past 6 weeks now and still I'm locked out of internet banking. Please help me!!!
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emma kern
(@libbyliberty) reported
@HSBC_UK need to relook at your business model. Banks open 9am to 3pm mon-fri when most people work. Automated machines to pay money in any other times guess what all broken. Great customer service. Trying to show children how to bank their birthday money.
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DTphoenix
(@TphoenixD) reported
@HSBC_UK It's all sorted. But as he's a 90yr old with failing hearing it would have been impossible without my assistance. You don’t even have a picture of the large SecureKey on your website but I'm sure many customers would benefit. No complaint needed, just think about the use case!!