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HSBC down? Current status and problems in Saint Neots, Cambridgeshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 59% Mobile App (59%)
  • 26% Login (26%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

  • ABC58503372
    ABC (@ABC58503372) reported

    @HSBC_UK Hi, the mobile banking app keeps crashing at log in. I'm and Android user. I have reinstalled the app 3 times today with no joy. Can you please advise what is happening and when a fix is likely?

  • johnholt44
    John Holt (@johnholt44) reported

    @HSBC_UK Quickbooks is saying your system is down as it is unable to connect for three days now

  • Ibilola_Amao
    Dr.Ibilola Amao #Africa #Youth #STEM #IT #StartUp (@Ibilola_Amao) reported

    .@HSBC_UK Urgently do something about your customer service. It is taking well over an hour and thirty minutes to get a customer service staff to pick your calls. This is most unacceptable. Kindly audit your processes & procedures urgently so that you do not loose your customers.

  • GottHarry
    Harry. (@GottHarry) reported

    @HSBC_UK @diegor It’s not as simple to downgrade to iOS 14. Need to completely reset the phone and if the back up is an iOS 15 one you’ll lose everything. Why not just update your app or change the digital security key function so online banking is still accessible via web? **** bank really.

  • iPoof
    *iJabbed* (@iPoof) reported

    @HSBC_UK @chrissmith7979 iOS 15 is out next week. Will you fix by then as you will have a major problem on your hands if you don’t.

  • M2_Photography
    Matt Morris (@M2_Photography) reported

    @HSBC_UK pass my thanks onto the devs that fixed the iOS 15 beta issue in the app!

  • bd_marker
    BD Marker (@bd_marker) reported

    @HSBC_UK there was an update to the app this morning version 2.39.4 I was hoping it would resolve the iOS 15 issue. Sadly not though! Still the same issue. What a joke! 😒

  • RelBackpacker
    The Reluctant Backpacker (@RelBackpacker) reported

    @coopsterdude @HSBC_UK I don’t bother with savings anymore, it’s just a way of slightly slowing down losses through inflation. I’ve found a few reliable funds and stick with those.

  • diegor
    Diego Russo (@diegor) reported

    @HSBC_UK I already have a formal complaint already open, so it won’t help. I’ve just see you have update the app (2.39.4) which fixes the iOS 15 access. I hope you haven’t broken any other compatibility and you can keep in this way. Thanks