Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Tony Shaw
(@TONYSHAW21) reported
@LauraTav1 @HSBC_UK Your lucky.. I was on hold for 6hrs 30mins after HSBC suspended my acc... Worst customer service ever !!!!
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lucy wright
(@loobaj) reported
@HSBC_UK I have a new iPhone and am now completely locked out of banking on my app and online and can only progress by generating a code via my digital secure key which I can’t do as I’m locked out. An impossible situation and no one to resolve this until 8am tomorrow.
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William Robinson
(@geordierobbo) reported
@HSBC_UK we’ve been trying to open a business account for weeks now, we did al the online checked and were told we needed to wait 3 days…. And that was 2 weeks ago shocking service even for these difficult times
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G
(@G_zus45) reported
@HSBC_UK is your online service having a glitch, I have forgotten a memorable answer and to reset on the pc the screen gives an error, and the app asks me to press what I have pressed to get help.
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Chintan Patel
(@Chintan_LD) reported
@HSBC_UK No it's not the heavy queues, its a lie. I am being forwarded from one team to another. So far 8 guys came on call, asked details, and then forwarded me to another team. Is this a joke? I am trying to be a nice customer and report unidentified "Credit"and here I am, wasting time
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Caroline
(@carolinevflee1) reported
Good customer service from @HSBC_UK , replaced my debit card within 48 hours. Thank you!
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Leo
(@Leo81944321) reported
@PlayersTrombone @HSBC_UK I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my locked account back in 30mins. His an expert
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Farhan Munir
(@Farhan1Munir) reported
@HSBC_UK I have been trying to get in touch with your dispute team for last 3 weeks and after over 200mins on hold, yet to speak to anyone. Called your customer service but seems Dispute team cannot even be contacted by them! How do I speak to someone?
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Stuffs
(@msdtrading) reported
@HSBC_UK Hi, can you give me an e-mail address to who I can make a complaint too? I am not an existing customer. It relates to when I was a customer. Thank you
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💜 DAZ 💜
(@daz4126) reported
@HSBC_UK So, it's now been 7 working days and still no pack ... what does it take to get some service??