Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK It shouldn’t be the responsibility of private companies to handle this though. Government should give people with difficulties more money to access the extra help they need, just like any other disability
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CAPTAIN_B53
(@avtsuk) reported
@HSBC_UK 33 minutes on hold to then be connected to someone who doesnt speak english! and after repeating my name nearly TEN F-ing times! they drop the call. fantastic service #crapservice
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NalediBarron
(@BarronNaledi) reported
@avtsuk @HSBC_UK You're not alone there in your HSBC experience Captain! Outsourcing of call centres is the death knell in the overall, consistently crappy service "offered" to customers by EVERY commercial bank ! (Except of course when they 1. want your money and 2. want to use your money)
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK What a surprise people using more digital banking when you’ve closed so many branches already!! Beaconsfield Marlow Amersham Henley Windsor Thame Hazelmere Chesham Gerrards Cross all closed or closing and no counter in Wycombe! Letting customers down!
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Alexa Wilson
(@AlexaDWilson) reported
Having closed our local branch @HSBC_UK now has plans to close all the others in our area including Cirencester, Chippenham and Stroud. Such disregard for customers who have no access to the internet is appalling - but not surprising.
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Linda Evans
(@langcliffelady) reported
from
Langcliffe, England
@HSBC_UK so i am supposed to drive a round trip of 35 miles to bank our village hall cash and cheques. We don’t even have a direct bus service to there. Our branch always has elderly customers in looking for banking assitance. Shame on you. @JulianSmithUK
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simon read
(@simonnread) reported
@RedCircleFP @HSBC_UK But as you said yourself, there are people who want the service. They're withdrawing it from them after what is probably years or decades of providing it. Surely you can understand customers' distress?
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
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simon read
(@simonnread) reported
@RedCircleFP @HSBC_UK So people were going, but they decided providing the service was too expensive.
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Prestwood Truth
(@PrestwoodTruth) reported
@HSBC_UK Is your Business Banking site having login issues? I can't log in right now.