HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 01/29/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

  • joey_geoloog Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • chasingunicorns kathryn spooner (@chasingunicorns) reported

    @HSBC_UK 12.5.4 iPhone. App starts to load, I start fingerprint log in. After 10 seconds, everything returns to phone home screen.

  • ExeterCruises Exeter Cruises (@ExeterCruises) reported

    @HSBC_UK now nearly 2 weeks without access to my online banking. Are you going to resolve this issue with users of Apple's IOS 12.5? When???

  • ChrisNikumaroro Chris Johnson (@ChrisNikumaroro) reported

    @HSBC_UK Thanks already gone through that pain. My OS version is good for the app. I beleive the new app has issues with both older and newer versions. Write your app for older so you dont exclude those who cant update such as the elderly #digitaldivide

  • AnnaCFlorio Anna Caterina Florio (@AnnaCFlorio) reported

    @HSBC_UK you block a payment to my insurance when there are plenty of funds on my account. I call you TWICE and still can get no reason why&no fix Now I’m risking to lose my insurance and mess my credit score for YOUR missed payment.Ridiculous! Fix it now!!!

  • speshe11k Speshe11k (@speshe11k) reported

    @HSBC_UK I still can't access the hsbc app im assuming it is still down. Can anyone confirm

  • paridce Paritosh Garg (@paridce) reported

    @HSBC_UK the v2.39.1 banking app still keeps crashing on iPhone 6. When is this being fixed on iOS 12.5.4???? I called your helpdesk and they were not even willing to acknowledge that it is a known issue.

  • guthriej1975 Emma Guthrie (@guthriej1975) reported

    @HSBC_UK Chris - thanks for your reply but I don't see how the customer escalation team can help aside from resolving the known problem with the app. I see communications suggesting its fixed but I can assure you this is not the case. The lack of proper communication on this is very bad.

  • paridce Paritosh Garg (@paridce) reported

    @HSBC_UK the banking app still keeps crashing on iPhone 6. When is this being fixed on iOS 12.5.4???? The customer helpdesk is not even accepting that it is a known issue.

  • ryancampbell_7 Ryan Campbell (@ryancampbell_7) reported

    @HSBC_UK I like your optimism that someone will definitely be able to help but I’m sure you can understand I’m not willing to believe that since I was on the phone for an hour and a half last night and have not received the call back I was promised

  • Flaneurble Knackering Drinks 🏳️‍⚧️ (@Flaneurble) reported

    @WhatTheTrans @HSBC_UK Sorry to you’re getting this crap again! I’ve been with NatWest and never had any issues from name change to making general enquiries, they’ve been great. Maybe move away from the Hong Kong and Shanghai Banking Corporation