Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (20%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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mip2202
(@mip2202) reported
@HSBC_UK @john_yes_really Quite unacceptable @HSBC_UK. Enabling the app would be an instant fix, your app checks the device version and blacklists iOS16 - just disable that? All my other banking apps work, just yours doesn’t. Why is it taking you so long?!
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Frankie Hemmings-Elkan
(@rubycubesmum) reported
@HSBC_UK absolutely stellar work ! My online banking was shut down by you over 24 hours ago with no explanation - after endless calls and being left on hold it’s now been set back up - with no explanation or apology from you as to how it happened. Any answers ??
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Frankie Hemmings-Elkan
(@rubycubesmum) reported
@HSBC_UK please can you explain why no one is answering your phone lines ? Have been calling all afternoon and being left on hold for 15+mins - unable to access my accounts !
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Megan Seltzer
(@SeltzerMegan) reported
@Jamb0 @HSBC_UK Oh just seen there’s an international outage for them haha
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cjc
(@CiaranJC95) reported
@HSBC_UK So again I ask, why do other banks work just fine and not have any issues just you? Why are you intentionally difficult about it when other banks just, and this is a big concept here, ADAPT
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Robert Wood
(@rob_wood) reported
@HSBC_UK @kg_beta Seems to be happening again for iOS 16 public beta. I presume this is just a simple version whitelist issue as every other app (including banking apps) work without a problem, only HSBC. Any word on a fix or beta we can test?
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Becky Guest
(@Bexster100) reported
@HSBC_UK I’m an existing customer and am trying to open a Flexible Saver but every time I try to apply it says I can’t because I’m not a UK tax resident. But I AM a UK tax resident. Why is this happening? I have only ever lived and paid tax in the UK??
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Dan Savage
(@DanSavage14) reported
@HSBC_UK you stopped all payments from my Kinetic account with no explanation yesterday and have left me with no support until Monday. Thankyou very much.....
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Chilli
(@ChillliRose) reported
@CiaranJC95 @HSBC_UK I have to agree, it does seem silly that the issue is resolved within the beta version, as this seems to be an ongoing issue with every beta update.