HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 02/12/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • joey_geoloog Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AndoutInn Bill (@AndoutInn) reported

    @HSBC_UK The App is the least of your problems. Your customer service is in terminal decline. Telephone banking 20 min on hold so I gave up. In branch today to deposit cash, machine not working, no counter service, advised to pay through post office, went to Barclays instead #ByebyeHSBC

  • mworley71 HappyChappy (@mworley71) reported

    @HSBC_UK aside any recent known issues, since your new app launched, I'm finding it it really sluggish and painful to use. Also it seems intermittent as to whether I receive transaction notifications. Are these known issues and being worked on? Thanks Matt

  • andrewg1961 Andrew Gatehouse (@andrewg1961) reported

    @HSBC_UK Can someone advice me how to pay a cheque in on your app as have tried several time but getting error saying cannot read details … tried on a dark background, flash on but still not working..can’t get to a branch as closes at 3 and still at work. Is there a app update

  • rphx111 RPH 🎲 (@rphx111) reported

    My mobile banking app was down this morning for the longest time between which meant I couldn’t do some urgent transfers! Seems to be a more regular occurrence these days. Where can I complain?!! @HSBC_UK

  • v4tweets Victoria (@v4tweets) reported

    @HSBC_UK If I cancel activation on the computer, and try to log in on the app, the app says I need to start activation from online banking...so I start it from the computer again, get the validation code, log in to app, and it does the same, after I put in password 'incomplete activation'

  • xBelle81x Melanie (@xBelle81x) reported

    Think it may be time to look for a new bank. Since the @HSBC_UK mobile app 'update' many customers are unable to use it and all the support 'fixes' are basically the customer trying various methods and spending time trying to resolve what wasn't their fault #HSBC

  • SEOrocks ツ it Always gets better (@SEOrocks) reported

    @HSBC_UK have you forgotten what a good customer service is? Both HSBC Uxbridge and HSBC Ealing branches need training. Very poor service. #badcustomerservice

  • bentasker Ben Tasker (@bentasker) reported

    @HSBC_UK Got it sorted by phoning your support thanks. Just for the record though, now that I'm in, the new app interface absolutely sucks. The old one wasn't great, it's almost impressive that your dev team have managed to make it worse :)

  • DigitalBjorkman Shane Bjorkman (@DigitalBjorkman) reported

    @HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help

  • Monkey__hanger Spin (@Monkey__hanger) reported

    @HSBC_UK Please can you provide me with an email address for the mortgage service centre so I can send documents that can’t be sent by fax.