HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 01/24/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • joey_geoloog Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • vijay_lingagiri Vijay Lingagiri (@vijay_lingagiri) reported

    @HSBC_UK @HSBC_UK I have sent a personal message as per your reply. But I'm hearing same rhetoric replies but not a help. You guys are lacking time to read the note and giving me standard responses - which are further giving unpleasant customer experience.

  • seasidelass20 Jo (@seasidelass20) reported

    @HSBC_UK @profpond5 I can’t get into any of mine either.. message says too many redirects.. cleared cache but unable to access

  • profpond5 Tom Goldsmith (@profpond5) reported

    @HSBC_UK hi. Is there a general problem with online banking? Can't access my amounts on my phone currently. Thanks

  • wts90sglory What's the Story 90s Glory 💙 (@wts90sglory) reported

    @LauraEd40898465 @HSBC_UK and because its a sat they cant help, bullshit, its a digital market. all bullshit.

  • vickersr1 Stussy (@vickersr1) reported

    @HSBC_UK horrendous service from this bank, they sent over my money to a direct debit that had been cancelled all £621! And now they will not and have not got it back, despite me having cancelled it 48 hours beforehand #customerfor23years

  • JatinderKumarD5 Jatinder Kumar Dogra (@JatinderKumarD5) reported

    @HSBC_UK HSBC BANK LONDON harassed us too much . Now Branch manager not ready to talk . Please solve our problems immediately to avoid litigation

  • kurtunderhay Kurt Underhay (@kurtunderhay) reported

    @HSBC_UK @profpond5 Well there are already two separate reports visible on your account and I’ve reported same by DM, so by now you should be aware that there are reports and a problem.

  • ZsaZsa60 ZsaZsa Sixty (@ZsaZsa60) reported

    @HSBC_UK Getting on line banking set up is difficult. If there were some clear step by step instructions on your website it would save your agents a lot of time taking calls. I have a code but no key yet and the code is due to expire in a few days. If it expires I will give up.

  • kurtunderhay Kurt Underhay (@kurtunderhay) reported

    @HSBC_UK Tomorrow is VAT return deadline. Your customers need access to their online accounts to retrieve statements. You keep pushing paperless banking, well and good but you need to ensure your systems work 24/7. Get on it please and update here and on your website.

  • LauraEd40898465 Laura Edwards (@LauraEd40898465) reported

    @HSBC_UK £22,200 has been lost between an HSBC payer and an HSBC payee. We are both calling the bank and we are both being told the problem is with the other party. I ask to speak to a manager and this is not possible. It's a joke. I recently moved from Santander. Epic fail