Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK After 10 years I had to make the trade off between staying and leaving today . You are making the decision for me . You have no accessible customer service team that allows the customer any voice in a reasonable time . The only alternative is to take my business elsewhere.
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nik procter
(@durhamcaddy) reported
@HSBC_UK Spoke to know one also the chat on the app is not working or talking ages
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Godfrey Blatcher
(@gb2cv) reported
@HSBC_UK My issue is resolved but the service is awful
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Thankyou Jack, I have responded with an update. Aaron was very helpful in unearthing the detail as to how this rotten situation started in the first place - HSBC removed Secure Key Card access from the Mobile App - without a pop up screen to notify - it forced a PIN and DSK.
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Rachel Morris-McGee
(@kidmorris) reported
Go to pay the bills and discover that the @HSBC_UK mobile app is down. I can see my account but go to make a payment and it comes up this service is unavailable
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David Karlin
(@davidkarlin) reported
@HSBC_UK You’re missing the point. I know all this information. However, the RIB is a handy document which A French customer can send to me *without* sending me a whole statement with a load of data they wouldn’t want me to see, but is still an official bank document
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Thomasina Phillips 💙
(@Teerlpee) reported
@ebz_tweetz @HSBC_UK It is down for me too. I can log on and transfer between accounts but I can’t make a payment as the payees won’t load and it says there is an error. Down detector is reporting problems too.
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gill pea
(@gillpea) reported
@HSBC_UK Hi, I got a text telling me there was an issue with the submitted ID (but not what the problem was), then an email welcoming me to the new account. How do I know if the new account is set up or not?
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Hoffcroft
(@Hoffcroft) reported
@HSBC_UK Online and bank app payments down (again)
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Suzanne Cox
(@SC080808) reported
@HSBC_UK Would be good for your service status page on your website to say the same instead of customers having to find these things out via Twitter