Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@CJXXXXW) reported
from
Darlington, England
@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed
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Alex Parker
(@AlexPar15589415) reported
@MissFoxxFD @HSBC_UK No. That's wrong. It shows integration has never been better and that the future is very promising. Young black people actually do just fine in terms of income and don't suffer the same problems as earlier generations. The same graph 10 years ago wouldn't have looked this good.
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Jacqui Cannon FRSA
(@jc_cannon13) reported
Unbelievably poor service again today @HSBC_UK @HSBC just joining the queue again after being cut-off to discuss an issue I was told was fixed yesterday. I used the call back function last week & still got cut-off.
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OrientExpress
(@OrientExpress18) reported
@HSBC_UK Victoria branch. No Premier service, no business service /managers / shop assistants whatever they call it? Music blaring out, interspersed with an announcement ' we will not tolerate offensive behaviour towards the staff' Empower the staff to make decisions or close
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𝐊𝐀𝐓𝐄 🌺
(@KatieMcElhoney) reported
@HSBC_UK are you able to help me. A customer filed a chargeback for about £300, then realised her order was at her post office. She’s emailed me telling me she’s told her bank, but i’ve had a notification saying they sided with her and have refunded her. She’s in Canada
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Opening Boundaries
(@OB_0fficial) reported
@HSBC_UK I’ve completed the forms you asked for weeks ago.Was advised everything is fine. You now keep texting me every few hours for the last few days asking to call about the review (can’t get through). what is going on..you need to be better than this & stop THREATENING us.Please help!
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Classic Brocante
(@ClassicBrocante) reported
from
Rugby, England
@HSBC_UK What is the point in you? Don’t answer the help line! I think we need to seriously consider if you are worthy of our business!
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Nurjan Turan
(@nurjanturan) reported
@HSBC_UK The worst service ever!!!! I have been on the phone almost 3,5 hrs , not sure if anyone in position to sort my issue or help!!! All agents are useless, they are only transferring from department to dept…
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Szabolcs Savel
(@savelszabolcs) reported
@HSBC_UK All I want is a quick and reliable service from a bank I’m banking with! I think I will waste my time on looking out for a new bank with better and quicker customer services, rather than explaining what’s my issue cuz seems like you didn’t get it anyway!