HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 01/12/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanIvinghoe Alan Jackson (@AlanIvinghoe) reported

    Hello @HSBC_UK. I'm on hold to your fraud line, as I have been for the last 15 minutes. You need to change your on-hold message. It should say 'please hold; someone might answer; but we aren't interested in providing customer service, so we don't employ nearly enough agents.'

  • AlanIvinghoe Alan Jackson (@AlanIvinghoe) reported

    @HSBC_UK ... When I rang earlier today, I wasted more time, because your system was down with the result that your agent was unable to do anything for me. I suppose it's too late for you to get your act together. I had better move to @StarlingBank.

  • FairyofYorks TheLittleYorkshireFairy (@FairyofYorks) reported

    @British_Airways I'm so fed up of hearing about your computers falling over and tech issues. Get a technical contingency plan in place, FFS. If @HSBC_UK can do it, I'm sure you can.

  • VinceMH Official eater of souls and pies. Mainly pies TBH. (@VinceMH) reported

    * Tries to make hotel booking * Card fails - bank lacks my number for OTP * Checks online banking. There's my number. * Calls bank. They 'fix' it. * "It will now work," they say. * Tries to make hotel booking * Card fails - bank lacks my number for OTP FFS @hsbc_uk!

  • SpamellaB Pamela Higgins (@SpamellaB) reported

    @HSBC_UK Please can you help, I can't log into my online account or app, my card won't work chip and pin or tapping, I can access my balance on a cash machine but can't draw money out even though there is money in! Thanks

  • jamesrprichard James Prichard (@jamesrprichard) reported

    @HSBC_UK Hi. Is there a reason that I can’t log on to my app? Keeps asking me to register, ask for a website code, etc?? Worked fine this morning

  • andy11mac Andrew MacCreadie (@andy11mac) reported

    @Coastguard @HSBC_UK I have had 3 compensation payments from our bank over the last 4 months for making me wait on the phone and for poor customer service. Raise a complaint every time, it is the only way to get change.

  • SimonHaydonx Simon Haydon #FBPE #NVC (@SimonHaydonx) reported

    @Coastguard @HSBC_UK Covid is no longer an excuse the problem is you give no shits about your customers that goes for all companies who have crap customer service

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

  • jay_moffatt Liver (Disease) King 👑 (@jay_moffatt) reported

    @mrsamjones88 @HSBC_UK It's cos they are attending to Mexican Cartels banking needs and money laundering services. They get the best customer services