Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Wears
(@WearsRachel) reported
@HSBC_UK i have called customer services and I have been hung up on twice. Are you having a problem with your phones?
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Amy Y
(@AmyY92222378) reported
@HSBC_UK have you changed the App appearance or am I about to log onto a dodgy site?!
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Andy Blackmore
(@andymblackmore) reported
@HSBC_UK I have a final notice off escalated complaints apparently there was no loan application in October but my credit file shows different an incompetent bank. Very rude lady in escalated complaints wasn’t prepared to listen again poor customer service
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H N
(@hhn_88_888) reported
@Tafadar_ @HSBC_UK @HSBC_UK this is causing harm to your customers. The inability to access and view our accounts is a risk. Where can I make a formal complaint please?
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Queen of Cakes
(@1Queenofcakes) reported
@HSBC_UK My app won’t open & I can’t log-in online without generating a security code via the app 😖Help! Is it anything to do with the most recent Apple update?
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Karim Lameer
(@KarimLameer) reported
@m8_nvm @HSBC_UK Hi, facing the same issue. Please let me know when it is resolved.
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Marie Ang
(@mmamarie) reported
@HSBC_UK @obendorf And it is still terrible in 2021. The worst part is that it is such a short loop so when you are on the phone for 2:38hrs and counting it's enough to drive a person mad from the mundanity
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Andy Blackmore
(@andymblackmore) reported
@HSBC_UK how can you trust a bank with your money when they can’t keep account off applications made. Then deny rather than bothering to look into the issue guess it’s one for the ombudsman to deal with NEGLIGENCE
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VE Rudd
(@MassLass) reported
@HSBC_UK Hello. I haven’t been able to open my HSBC app since last night, and of course I can’t log in online because I need the app to generate a security code. Please help.
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SukiPlatypus
(@SukiPlatypus) reported
@HSBC_UK I have been holding for well over an hour on a call and 40 mins on live chat without a reply. Is anyone actually working in your business banking team? And no reply to my DM ….