HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 02/28/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • grassfedsheep Rona Amiss (@grassfedsheep) reported from Lizard, England

    @newlandfarm @HSBC_UK I hoping I can go back to a cash system. When I did get a ring back from them after many many hours one of the twins put the phone down on them.

  • martynalner Martyn Alner (@martynalner) reported

    @HSBC_UK What is wrong with your telephones? Been on hold 4 times for 30 mins EACH on 0345 7606060 today and even your call back service rings once and then cuts off.

  • saramor8 Sarah Hobbs (@saramor8) reported

    @HSBC_UK I think when u ask to speak to a supervisor they intentionally let you wait 47 mins in que disgraceful service today

  • UsmaanJ Usman J (@UsmaanJ) reported

    @HSBC_UK I've been trying to log into my mobile banking app for the last few days and keep getting the error: Alert: Something went wrong. Please try again later. Is this a known issue?

  • Andyb56 Andyb56 (@Andyb56) reported

    @HSBC_UK I know the first time we've used the branch and tbh it's a downgrade for a city the size of Wakefield not to have counter service!

  • MarkBensonMark Mark Benson (@MarkBensonMark) reported

    @HSBC_UK - Why is your app crashing after I upgraded to ios15.1? I'm effectively locked out of online banking and of course, I no longer have a High St branch anywhere near - when can we expect a fix?

  • lukechambers Luke Chambers (@lukechambers) reported

    @HSBC_UK I recently received a new debit card as my previous one expired. I tried to make a payment using contactless today but got a "unsupported card" error. I've made 2 successful payments using chip & pin since. Any ideas?

  • gokcenerdem gokcen (@gokcenerdem) reported

    Some services of #HSBC are not available online and at @HSBC_UK average waiting period of telephone banking is 2 hours!! It’s the end of 2021 if you realise. My battery died until I got a hold of someone. What a poor quality of service! #poorcustomerservice #embaressmentofbanking

  • mrsamjones88 Sam Jones (@mrsamjones88) reported

    @HSBC_UK I’ve been trying to set up another account all day , talking to a robot on live chat rang the customer service line only to be hung up on after 2 hours of waiting !

  • PsychicTime Ø (@PsychicTime) reported

    @HSBC_UK I've just waited an hour on hold to your corporate line, as soon as I get through to someone the line goes dead. All I need is a PIN for a card that was sent to me last week. Please help.