Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (25%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Histed
(@elizhist) reported
@HSBC_UK Thanks for your reply! I have tried calling, but I am not able to progress with out entering my customer number, which I do not have since there has been no correspondence. Do you have another way I can contact the right team?
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Sheila M 🇬🇧🇪🇺🇺🇦
(@millar_sheila) reported
@HSBC_UK Is there a problem accessing InvestDirect from online banking? Tried online chat but no response.
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Nigam Joshi
(@NigamJoshi) reported
@HSBC_UK received this direction from the back office team that deals with such requests. Bank is entitled to record the calls but upon request the same information from bank customer have climb hills to access the details about their own account.
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Devan
(@emplvy) reported
@Sooz_C_SafLfn @HSBC_UK I had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @coder_godson001 on Twitter and he helped me retrieve my account back
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leonchaddock
(@leonchaddock) reported
@HSBC_UK spent 2 hours on hold waiting to speak with someone on the business side to order a new security dongle. Updated my address then line went dead before they confirmed it was sent. Spent another 3 hours from abroad on hold nobody answered so gave up. Shocking service.
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Tonydre
(@Tonydre5) reported
@HSBC_UK @iamaafaq It's a shame Sofia will be out of a job soon as HSBC will be shutting down the Dewsbury branch in a few months. Aafaq would need to take the day off work to travel to Bradford/ Huddersfield/Leeds if he needed help in future .
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Jamie Monkhouse
(@jamie_monkhouse) reported
@HSBC_UK I'm not sure if your mobile app's working right now, is that the case?
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Peter Taylor
(@petertayloruk) reported
@HSBC_UK I have just tried to add an additional card holder to my account, but the woman on customer services couldn't tell me if it is a hard or soft search on the additional holder. She expected me to hand over information without giving me the answer. Can you answer?
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,
(@iver60) reported
@HSBC_UK I paid a large cheque from building society into my account at around 12.30 on 31/3. The machines were broken so had to go to teller. It is not showing in my account. Should it show as pending transaction.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Well, that's odd. If I follow that link, it says everything is working fine, but I KNOW from what I was told BY HSBC that the problem that I am experiencing is affecting others too. I am currently trying to get an update on the Software/System problem and am awaiting a call.