Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Manuel-Warner 💙
(@TanyaMW71) reported
@HSBC_UK thanks for updating your mobile app. I can't access it since update and am locked out All this equals unhappy customer. Now I have to call and get it all reset. Thanks for hassle.
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Alpha Persei
(@PerseiAlpha) reported
@HSBC_UK It wasn’t an enquiry, it was a grumble. I have to approve payments via your fraud team, who are working from home. My point was that this is not secure at all. I am giving confidential information to someone overseas, sitting in a room with other people around.
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J M R
(@utlaegr) reported
@HSBC_UK So, still no progress. Had to go into the branch but each time they tried phoning, the call was disconnected. Filled in forms to set up telephone banking but when I phone the number given to register, it says I can't use the service because I haven't registered. A joke!
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Morningbird
(@southgate_penny) reported
@HSBC_UK @nationaltrust It’s a tiny tiny start. Now, to make up for the presumably absolutely massive amounts you have invested in fossil fuels over the past 40 decades could you please make sure no more are taken down and millions more planted. We need billions of trees now.
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colin burke
(@twitburkie) reported
@HSBC_UK how do we obtain replacement for my wife's credit card following fraudulent activity. I've been told to do this in the app, but only have that option for my own credit card. My wife doesn't have this card listed as an option and was advised I can do so in the app. Help!
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Andrea Henry
(@AndreaAnn_M) reported
@sneakersnstuff still waiting for a response to why my trainers are not with me and you’ve taken money from my account to be delivered incorrect. I’ve raised a dispute with @HSBC_UK and might be waiting for a long time! @sneakersnstuff this is really bad and terrible service
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Natalie Straker
(@SJNatsB) reported
@HSBC_UK App update - said Password was wrong - incorrect security questions so can't reset now either - locked out app and online - 47min and waiting on hold to Customer Service - can anyone help?
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Elena
(@Elena_haf) reported
@HSBC_UK the app is refusing transfers what’s the issue?
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Bridget Perkins
(@bridgetaperkins) reported
@HSBC_UK your app has changed and now locked out of account as the help just loops (also doesnt reflect the updated app.) The solution suggested is to "write to us" seriously a letter? In 2022 for a digital banking solution? In covid wfh? When might we get a resolution? 2023?
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david
(@DavidHolyoak1) reported
@HSBC_UK Still can’t get through. I’ve lost access to my accounts. If there’s fraudulent activity I wouldn’t even know. Can some please call ASAP tomorrow.