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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK itโ€™s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • joey_geoloog
    Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mandacfc
    Manda ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ€ (@mandacfc) reported

    @HSBC_UK are an absolute disgrace. Almost a month we havenโ€™t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but havenโ€™t used it for a while and canโ€™t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

  • kempettes
    Jo Kemp (@kempettes) reported

    @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

  • uknsaunders
    Nick Saunders (@uknsaunders) reported

    @HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.

  • kevensantos118
    SuperStar (@kevensantos118) reported

    @HSBC_UK please improve your contact services and problem solving effectiveness.

  • Karisspluck
    ๐—ž๐—ฎ๐—ฟ๐—ถ๐˜€๐˜€ ๐ŸŒธ (@Karisspluck) reported

    @HSBC_UK Hi, Iโ€™ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but canโ€™t access it. Will this be sent to me in the post instead? Iโ€™m assuming it just says to cut up the card, but Iโ€™m not sure.

  • al_af_af
    AH ๐Ÿ™‹๐Ÿผโ€โ™€๏ธ (@al_af_af) reported

    @HSBC_UK your service is terrible Iโ€™ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

  • T1mbuktwo
    Lingmell (@T1mbuktwo) reported

    @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

  • BlancoGoGo
    โ˜…ยธ.โ€ขโ˜†โ€ข.ยธโ˜… GoGoโ˜…โก€.โ€ขโ˜†โ€ข.โ˜… ๎จ€ (@BlancoGoGo) reported

    @Bearded_Paddler @HSBC_UK Seriously?! Iโ€™ve shifted way more than this lately, no problem.