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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • DeeHunnie
    Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • joey_geoloog
    Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • NyuOtaku
    Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Dist_Alpha
    Distrbution Alpha (@Dist_Alpha) reported

    @HSBC_UK 2 hrs in hell loop of business customer service trying to get my business debit card unblocked. They send me to card services who say they can’t deal with business cards and send me back to them. How can I get out this cycle and someone to please unblock my card!

  • HeidiHowarth5
    Heidi Howarth (@HeidiHowarth5) reported

    @HSBC_UK It is totally wrong to offer a refund and withdraw monies from our @stripe account when no evidence has been provided by the customer. While this investigation goes on, they have the goods of which they still use! It’s a false claim making it fraudulent.

  • ChristianL94056
    Christian Lam (@ChristianL94056) reported

    @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

  • GranthamFlyer
    bigbananas (@GranthamFlyer) reported

    @HSBC_UK iPhone app suddenly asking for username and password rather than using Touch ID, has service crashed?

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

  • DaisyDo13132689
    Daisy Dog (@DaisyDo13132689) reported

    @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

  • kevinjg
    Keving 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@kevinjg) reported

    @HSBC_UK Is it deemed acceptable for a cashier to be tinkering on their mobile phone whilst waiting for a customer to serve?

  • aj_lewis89
    Andy Lewis (@aj_lewis89) reported

    @HSBC_UK Currently having site issues? Getting 'an error occurred' when amending or creating standing orders, getting logged out when clicking between pages, and live chat not working. App working fine, unfortunately your app doesn't have such basic functions as amending SO..