HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 03/02/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • joey_geoloog Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • carolinevflee1 Caroline (@carolinevflee1) reported

    Good customer service from @HSBC_UK , replaced my debit card within 48 hours. Thank you!

  • G_zus45 G (@G_zus45) reported

    @HSBC_UK is your online service having a glitch, I have forgotten a memorable answer and to reset on the pc the screen gives an error, and the app asks me to press what I have pressed to get help.

  • Leo81944321 Leo (@Leo81944321) reported

    @PlayersTrombone @HSBC_UK I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my locked account back in 30mins. His an expert

  • BluFoxx Blue Fox 🏳️‍🌈🇬🇧 (@BluFoxx) reported

    @HSBC_UK Trying to transfer a balance from another credit card onto my HSBC card & am running around in circles. Could you please help on here?

  • AlexECain Alex Cain (@AlexECain) reported

    @HSBC_UK the worst customer experience. Over 10 days repeatedly told different information by 5 different agents and promises. I need to speak to someone who knows what they re credit card statements

  • BunnyPeculiar BunnyPeculiar#Shielder 3yrs 300 days DONE!🇬🇧🇮🇱 (@BunnyPeculiar) reported

    @IainDale I had an identical reaction (i.e. none) when I moved from First Direct/ @HSBC_UK after 40+ years. The service from FD was very good, but I left because of HSBC support for CCP. I am also now with a British bank and very pleased with the service.

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @LauraTav1 @HSBC_UK Your lucky.. I was on hold for 6hrs 30mins after HSBC suspended my acc... Worst customer service ever !!!!

  • BamberryRecruit Bamberry Consulting (@BamberryRecruit) reported

    @TichbonBucks @IainDale @HSBC_UK Highly recommend Metro Bank, fantastic customer service compared to the rest

  • maolbheannachta maolbheannachta (@maolbheannachta) reported

    @HSBC_UK how do I get a Telephone Banking ID? My Welcome Pack email said it should arrive in 7 working days, it's now been 11 working days and it's not arrived yet. I was told it would arrive by today when I contacted you last week but it has not 😔

  • Backers67 Shaun Backhouse (@Backers67) reported

    @HSBC_UK I am becoming extremely frustrated that I haven’t received a telephone banking security number. One of the reason I switched was because I rely heavily on online banking. I’m due to switch in next couple of days and can’t access my account t online. Please help!