Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Gunter
(@mattys68) reported
@HSBC_UK After 5 hours on hold I've had to conced defeat. It's really not worth advertising Section75 protection for a credit card if it's impossible to get your money back. @MoneySavingExp @BBCWatchdog
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PT.
(@PeteyJayD) reported
@HSBC_UK I found someone’s HSBC card today. Tried calling your number as, you know, wanted to help. IVR very unhelpful and then told me you are closed. Please try your service from a customer perspective including someone trying to report a found card.
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Ms McGoo
(@Guineveres) reported
@HSBC_UK What's happened to the online chat help on the banking web site?
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Matthew Gunter
(@mattys68) reported
@HSBC_UK I've tried numerous times now. I just need a 5 minute conversation and it's simply impossible to get through. All I need to do is talk to an actual person about a Section75 Credit card claim. Just so frustrating. Literally at my wits end.
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DP Photo Studio
(@dpphotostudio) reported
@HSBC_UK Reputable U.K. utility providers, yet your employee keeps giving trouble for no reason. I checked the documents and it is unreasonable what your employee is doing. Thames water can’t even do what your employee is asking! How can you help my friend please?
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Sam Adams
(@Awrelven) reported
@HSBC_UK why can't I spend the maximum of my overdraft limit? I've deposited to bring my current overdraft down (it never reached the limit) but now my card won't let me spend online?
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Matthew Gunter
(@mattys68) reported
@HSBC_UK Thanks for the offer. I have raised one directly on the HSBC website. I assume that would be the same? Pushing 4 hours now
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Aparna Poduval
(@PoduvalAparna) reported
@HSBC_UK I am HSBC premier card holder and I have been trying to reach HSBC to track a refund made by one of the vendors to my old credit card and transfer that refund to the new one, despite providing the ARN number for ease of track nobody from the customer care - 1
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Vee Bentley
(@veepeter) reported
Well done @HSBC @HSBC_UK - problem solved by Customer Advocate quickly, efficiently, politely. Totally unlike my experience in the branch.
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Martin Stiff
(@martinstiff) reported
@HSBC_UK Hi. We set up an account with you for my 14 year old daughter a few weeks back and she’s still yet to receive her telephone banking info which means she can’t use your app either. We’ve chased twice but it still hasn’t arrived. Can you help pls?