HSBC

Is HSBC down in Saint Neots, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Saint Neots, Cambridgeshire, England 01/10/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SoCalSpotters Mark Ollier (@SoCalSpotters) reported

    @HSBC_UK My business/wealth manager couldn’t sort out the problem and I know he wanted to as I was going to invest 250k but the bank said no so I’ve said no to the bank

  • sucooke Sue Cooke (@sucooke) reported

    @HSBC_UK So, after waiting 19 minutes and finally speaking to someone, they put me on hold. After a couple of minutes, I was cut off. And you call this customer “service”! Lack of service, more like. Unacceptable.

  • coombes_angie Angie (Littlevoice) & Zara 😻🐾 (the boss!) 😻 💙 (@coombes_angie) reported

    @HSBC_UK good morning is anyone else having issues with their mobile Internet banking app? Mine hasn't been working for 3 days?

  • sucooke Sue Cooke (@sucooke) reported

    Trying to get help with a disputed credit card transaction. @HSBC_UK no use whatsoever- chat tells me to phone, phone lines all busy. Try via Help on website - tells me to use Chat! Oh for the days that you could speak to someone, but they closed my branch.

  • GregoryGrimble Gregory (@GregoryGrimble) reported

    Continuous and very unnecessary professional abuse from @HSBC_UK Even a Lawyer hasn't ever dealt with this amount of blatant disregard of a customer who also happens to be less abled. Abysmal.

  • girlondon Kathryn Louise Geels (@girlondon) reported

    @HSBC_UK, 1) your customer service rep on your app chat is utterly useless and hasn’t read anything I’ve written, 2) your app is freezing and your website on my mobile is clunky and I can’t transfer £ into my own HSBC credit card, and 3) I’m trying to call you from Australia with

  • ralphkenethgomz IamWHOamI? (@ralphkenethgomz) reported

    @HSBC_UK you seem to have a problem with your mobile banking transfers with the confirmation of payee. Im always getting an error code of ref 503

  • sue24981235 sue (@sue24981235) reported

    @HSBC_UK how can I speak with someone in the UK??? Been round & round in circles on the website & phone - Indian person who then cut me off!

  • JamesKThanet James Kirby (@JamesKThanet) reported

    @HSBC_UK your app does not work on iOS16, meaning not only am I unable to use the app for my banking, I am also unable to use your website at my desktop, as the app grants the digital key. Please advise when this will be resolved, as I do need access to my account.

  • iamnjr77 Nate 🎶 (@iamnjr77) reported

    @stmaryssessions @HSBC_UK Yes, but foolishly I have the iOS beta on my phone and HSBC are the only bank not to support it. 😭