Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Maleka
(@maleka_dattu) reported
@DrHoenderkamp @HSBC_UK I spent over30 minutes several times. @hsbc refused to call me back. They have not recovered my money from a transfer they handled in July 2021. I wrote to CEO about poor service and it got passed down and still unresolved!
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Michael Lennon
(@mitchlennon) reported
@DrHoenderkamp @HSBC_UK Now you know how people feel trying to get through to their GP and being on hold for over an hour after trying to get through to the “on-hold” service for over an hour.
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John Hall
(@jackalspaceship) reported
@DrHoenderkamp @HSBC_UK I hate to say it but they are all as bad as each other. None of them are interested in you the customer. handelsbanken are probably the best
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Christine Thorley
(@CT129) reported
@DrHoenderkamp @HSBC_UK But we as patients do have to wait? Then we wait more for a telephone consultation. Then we get ignored. I'm a @HSBC_UK customer their service is appalling but their again so is my GP's surgery.
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Paul Hobson
(@PaulHobson247) reported
@Catheri53758227 @DrHoenderkamp @HSBC_UK They're all using the pandemic to short change us on service. Some even warn you against getting cross because of how "distressing it is" to their staff.
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SJones
(@SarahJo57160460) reported
@HSBC_UK almost cancelled my account due to a Safeguard review not being submitted. No phone call or email. Grrrrr spent all morning out of my working day sorting it out.
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Mian Zahid Bashir
(@Zahidbashir666) reported
@HSBC_UK Inefficient staff, took exactly 56 minute to verify a customer, because he does not know how to use the system. Seriously.
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AW
(@AngieWaltersX) reported
@HSBC_UK trying to get into app and browser No joy, have DMd you Am on phone waiting for agent 15 mins Someone pls help
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Yona Lesger
(@YonaLesger) reported
@HSBC_UK Can you please send me your support email address so I can get a bank statement of a recently closed account from a charity that I am the treasurer of?
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Lizzie 1
(@ICT456) reported
@DrHoenderkamp @bo_novak @HSBC_UK I agree. How many working hours are being spent each day on phone lines? I’m always amazed that it isn’t hitting headlines.