Is HSBC down in Saint Neots, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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RedCoat13
(@RCoat13) reported
@amalhotra5513 @HSBC_UK Exactly this. So so poorly handled. Call, wait countless days with royalmail post times in the toilet. Might be able to login by March
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Shane Bjorkman
(@DigitalBjorkman) reported
@HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help
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Victoria
(@v4tweets) reported
@HSBC_UK If I cancel activation on the computer, and try to log in on the app, the app says I need to start activation from online banking...so I start it from the computer again, get the validation code, log in to app, and it does the same, after I put in password 'incomplete activation'
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Louise
(@Louise33169501) reported
@HSBC_UK have spent over an hour and been kicked from chat twice due to agent inactivity trying to close my account, very unhelpful. Also just been told to pay £12 charges unexpectedly. Poor customer service. Any reason?
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DBP
(@Doobopp01) reported
@HSBC_UK I received an email asking me to upload payslips to HSBC Live docs but I get the following error “No cases found. Please check your credentials and try again.”, can you please help? I tried multiple times.
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Steve rom
(@amalhotra5513) reported
@HSBC_UK The recent update is horrendous. You need to get an update our to fix some of the usability issues. As I said previously, it has more bugs than a bushtucker trial.
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Andrew Gatehouse
(@andrewg1961) reported
@HSBC_UK Hi yes followed the instructions and still the same …. I have used this feature before Without any problems. It’s happened the last 2 different times I have tried to get it to work
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HappyChappy
(@mworley71) reported
@HSBC_UK aside any recent known issues, since your new app launched, I'm finding it it really sluggish and painful to use. Also it seems intermittent as to whether I receive transaction notifications. Are these known issues and being worked on? Thanks Matt
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Melanie
(@xBelle81x) reported
Think it may be time to look for a new bank. Since the @HSBC_UK mobile app 'update' many customers are unable to use it and all the support 'fixes' are basically the customer trying various methods and spending time trying to resolve what wasn't their fault #HSBC
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PinkBlonde
(@pinkblonde1012) reported
Rly didn’t want 2 do this but @HSBC_UK have the WORST service I’ve experienced. I’ve now raised a complaint twice, no response + 2 acc closure requests issued & not actioned. Still applying charges. #shambles