HSBC status: access issues and outage reports

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

• 
  Aha.yes 💙 (@AmandaHayes6) reported 9 minutes ago from Pampisford, England

  @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

• 
  Neal Francis (@neal_with_an_A) reported 14 minutes ago from Stansted Mountfitchet, England

  @HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Kemp (@kempettes) reported 6 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

• 
  John Warren 🇺🇦 (@Sionilo) reported 6 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  GOOGZ (@GOOGZYY) reported 7 minutes ago

  @HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out

• 
  Joachim (@joachimnicolas) reported 9 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  David Monckton (@bugweed28) reported 9 minutes ago

  @HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!

• 
  Lauren 🦋 (@LaurenRose94_) reported 10 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 14 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  SuperStar (@kevensantos118) reported 15 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  :) (@mightselldrugs) reported 17 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Stuart Fox (@stuartfoxmusic) reported 20 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.