Is HSBC down in Rugby, Warwickshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rugby, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (18%)
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Login (9%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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Croft Fine Art # Rejoin British Pro EU Forever 💙
(@CroftantiquesUK) reported
from
Birdingbury, England
@HSBC_UK True that is why you are charging community organisations monthly fees on current accounts from November. The one I support is in the process of moving to one of your competitors that do not.
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Classic Brocante
(@ClassicBrocante) reported
from
Rugby, England
@HSBC_UK What is the point in you? Don’t answer the help line! I think we need to seriously consider if you are worthy of our business!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Smith
(@SarahSm06637354) reported
@HSBC_UK Yes, after an hour(!!!!) on hold I finally got through to get my redemption figures to leave HSBC once and for all. Your processes are awful, and despite me trying to feed this back for the last 4 years, nothing has changed. So bad, you were forced to compensate me with £600!
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Gilly B
(@GillianFurlong2) reported
@HSBC_UK To be honest I just don’t have the energy for your processes any more. I was in a queue for 1.5h only to be told they couldn’t speak to me - even on a generic issue - as I’m locked out of business banking (despite sending you two forms back over the past few months)…I give in
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Shefali
(@shefaliTIG) reported
@HSBC_UK So after wasting good couple of hours on Monday and another one hour today, I am having to write this to make a formal complaint about not being able to handle my complaint. Terrible service!
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Alison Davies
(@aadavies) reported
@HSBC_UK Sorry to be another complaint about waiting times to speak to an advisor....Perhaps if the first operative hadn't spent 35mins trying to reset & give access to the WRONG account, I wouldn't have been cut off when your offices shut 30 mins later.
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Anbu B
(@anbumot) reported
@HSBC_UK Spent more an hour and entered my acc number and sort code 5 times, even after speaking to different agent, don’t understand why i need to do this.. still listening to ur music. Be customer focused.. You let me down.
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Simon Slater-Thomas
(@SSlaterThomas) reported
Hello @HSBC_UK #HSBC I am unable to use my Business Banking - need to activate card reader. On hold several hours no answer - is your contact centre off line? No reply to DM - please contact me. Very poor service
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Tim Brownson
(@TimBrownson) reported
@MichaelHeppell @HSBC_UK I know they're part of the same but first direct would be a better option. I'm just about to move. Most banks are too stupid to understand how much people value customer service.
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Karen Wiliams
(@KarenWilliams66) reported
from
Sydney, State of New South Wales
@HSBC_UK pls could you provide me with the ph no for a non hsbc customer calling from outside of the uk. The one on your website is for existing customers. Ty
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ronhillsalter
(@ronhillsalter) reported
@HSBC_UK Holding on the phone still - when are you going to start treating your customers to a bit of service. Time and time again we have to wait and wait and wait. Been like this for at least three years. When will you sort it?