HSBC

Is HSBC down in Rugby, Warwickshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rugby, Warwickshire, England 09/17/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (16%)

    Website (16%)

  3. Login (10%)

    Login (10%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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HSBC Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • ClassicBrocante Classic Brocante (@ClassicBrocante) reported from Rugby, England

    @HSBC_UK What is the point in you? Don’t answer the help line! I think we need to seriously consider if you are worthy of our business!

  • CroftantiquesUK Croft Fine Art # Rejoin British Pro EU Forever 💙 (@CroftantiquesUK) reported from Birdingbury, England

    @HSBC_UK True that is why you are charging community organisations monthly fees on current accounts from November. The one I support is in the process of moving to one of your competitors that do not.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Nazan_Fikret Nazan Fikret (@Nazan_Fikret) reported

    Absolutely appalling customer service from @HSBC_UK. 1 hour 50 mins and counting and no nearer to solving my credit card issue. However I have now logged an official complaint! Insensitive questions and lack of training, plus lack of adequate English to deal with complex issues.

  • spamvicious spamvicious 🦻🏻🦻🏻 (@spamvicious) reported

    @HSBC_UK I’ve just had missed called and text message from you saying I have to urgently call fraud prevention but I’m deaf as I have been for the last 25 years I’ve been a customer of yours.

  • bird_liam Liam Bird (@bird_liam) reported

    Has anyone else had problems trying to add a new payee on @HSBC_UK online banking this weekend?

  • MarkyBoyTT Mark / Haxed 🌐 (@MarkyBoyTT) reported from Askham Richard, England

    @HSBC_UK Why are you having so many technical issues? It seems like every day a different part of your service is impacted or limited. It's been a really poor showing and is for the first time making me want to switch to a more stable bank...

  • aditerrier Adrian Stevenson - Planes for Ukraine 🇺🇦 (@aditerrier) reported

    @HSBC_UK We have now sorted this, but you really need to sort out your customer service, we were cut off 3 times, and you auto systems are antiquated

  • PicklesAhoyHoy From the Heart of Axminster in Devon (@PicklesAhoyHoy) reported

    @HSBC_UK After 30 minutes, and still no appointment booked, I gave up having given the same account information 3 times. Frankly, this is not acceptable level of customer service! I will now have to attend branch twice meaning a 50 mile round trip x 2. Very unhappy!

  • E236_Nathan Big Nath (@E236_Nathan) reported

    @HSBC_UK why does it take you guys so long to transfer money after you received probate from our solicitor? Been 5 weeks+ so far. Every other bank did it within 10 working day. Told it could take another 4-8 weeks which is appalling.

  • SW20Macca Tim Mackenzie (@SW20Macca) reported

    Seriously, how the f*** do @hsbc_uk run a business with their website, which I have to use because their app can’t do all normal banking transactions. Telling me I’m logged then gives me a 404 error and says I’m not, f***ing amateurs #useless

  • alexshergold Alex Shergold (@alexshergold) reported

    Hey @HSBC_UK maybe try removing the appalling ear piercing static to your already hideous hold music for a better customer service. I admire your dedication to try and introduce us plebs to this avant garde, experimental art but it gives customers sore ears and migraines.

  • aditerrier Adrian Stevenson - Planes for Ukraine 🇺🇦 (@aditerrier) reported

    @HSBC_UK And after being told the issue was apple on 3 occasions your team sorted it…only because we knew it wasn’t and stood our ground…not good service when we have to tell your team that it is your issue 3 times before they realise we are correct