HSBC

Is HSBC down in Pontardawe, Neath Port Talbot, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/13/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (28%)

    Login (28%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • agogodanza Rhiannon (a real Welsh which) (@agogodanza) reported from Dunvant, Wales

    @HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.

  • suejames24 Susan James (@suejames24) reported from Pontlliw, Wales

    @HSBC_UK @HSBC from an ex employee Manager your Premier Customer Services is atrocious,on hold for over 40 minutes & still no response #wherehascustomerservicegonethesedays

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AbnerBrowne Andy Weston (@AbnerBrowne) reported

    Hi @HSBC_UK, is the notification issue on the app still ongoing? I logged on this afternoon and it said there was an issue. Logged in again just now, but no message, but also no update to my notifications either.

  • craig__2k4 Craig Owen (@craig__2k4) reported

    @HSBC_UK you guys are the worst customer service I’ve ever experienced. My fiancée had her old card cloned and now another fraudulent transaction has happened. No one in the fraud team is being helpful. Has her new card been cloned already? No answers. No useful info. Pathetic

  • tradinghobby21 learning cryptonstocks (@tradinghobby21) reported

    @cameron I would close my account and move else where **** @HSBC_UK

  • CEOemail CEOemail ✉ - Marcus Williamson (@CEOemail) reported

    @bhamts @HSBC_UK @BhamCityCouncil Have you and HSBC taken action to shut down that fake domain?

  • Georgee38413057 Georgee (@Georgee38413057) reported

    @HSBC_UK since this morning hsbc business's app at ios have issue.

  • JEspvall Bob Sacamano (@JEspvall) reported

    @krugermacro @HSBC_UK is a joke. It’s not 1995. There are too many good alternatives to banks offering a sub par customer experience. At this pace there is no way they are in business in 10 years time..

  • SLTjustin Justin Lawson (@SLTjustin) reported

    Why is @HSBC_UK @HSBCUKBusiness so bad. I have wasted nearly two hours this morning trying to get through to correct departments or have people answer the phone. I am so close to moving business, personal, mortgages and kids accounts because your service is atrocious

  • daveyboytommo Dave Thompson (@daveyboytommo) reported

    @HSBC_UK Thanks Michelle, I'm a little loathe to do that as its a pain then setting up everything that uses the old card again i don't understand why there's nobody i can report this bad practise to, the FCA don't seem interested, I've even contacted BBC watchdog as it's serious issue

  • MiMadzharova Mihaela Madzharova (@MiMadzharova) reported

    Hey @HSBC_UK, last resort, I’m in need of a banking service that online banking doesn’t offer: went to a branch, tried Online chat, and spent 2x1.5 hours on hold w/ phone support. Not the slightest progress. Any tips?

  • jyga2424 Jrigya (@jyga2424) reported

    @HSBC_UK @EmmaTreharn Let’s block them!!!