Is HSBC down in Pontardawe, Neath Port Talbot, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent HSBC outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Website | |
| Swansea |
Mobile App | |
| Maesteg |
Transactions | |
| Swansea |
Website | |
| Swansea |
Mobile App | |
| Swansea |
Transactions |
Community Discussion
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HSBC Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Susan James
(@suejames24) reported
from
Pontlliw, Wales
@HSBC_UK @HSBC from an ex employee Manager your Premier Customer Services is atrocious,on hold for over 40 minutes & still no response #wherehascustomerservicegonethesedays
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Rhiannon (a real Welsh which)
(@agogodanza) reported
from
Dunvant, Wales
@HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Gunn
(@emmahooker23) reported
@HSBC_UK is there an issue with your online banking? My payees won’t load and I’m unable to make payments
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Vicky A Vaughan FCIM
(@TheBrandSurgery) reported
@HSBC_UK Your app is not loading payees. Says the system is down.
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Mr C
(@m_w_clarke) reported
@hsbc_uk_help @hsbc_uk Unable to transfer money to other accounts but your service status says all good. @downdetector shows there is a problem. Please help!
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Zoe Stroud
(@ZoeStroud1) reported
@HSBC_UK payees page keeps saying oops and to try again. I need to make payments to previous payees. HELP!
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richard moxley
(@moximoron) reported
@HSBC_UK the worst customer experience of any supplier I’ve ever used. Security requirements for kids login impossible to manage, unfriendly call staff, endless call waits, banks only open weekdays and in school hours. It’s like you’re trying to make customers lives harder
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Steven Anderson
(@stevenanderson_) reported
@HSBC_UK @Bring_Sunshine I have a similar situation. Website says don't call instead chat. Get onto chat they say call. Total shambles. Either way hours of wait. Chat is clearly saying whatever you want to hear to get rid of you.
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Steven Anderson
(@stevenanderson_) reported
@HSBC_UK why am I unable to make payments from either the app or online banking to existing payees. Have trying for an hour. Your service standards say everything is working this is clearly not the case.
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SandraC
(@dogloverilford) reported
@Sean_Shiels @HSBC_UK @HSBC_UK yes, what is going on? Payees not loading, loads of people reporting same but your mobile service status still says ok. IT IS NOT AND I NEED TO PAY SOMEBODY. Fix eta please.
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Eva 💙
(@poppy_loves) reported
Just an idea, @HSBC_UK, but maybe make an announcement saying your online banking app is down, rather than telling everyone who tweets you, to contact your jammed phone lines?
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Natalie Parsons
(@Natalie60558101) reported
@HSBC_UK is there a problem today with transferring money to existing payees?? It won't load mine up and need to make payments today!!