HSBC status: access issues and outage reports

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Nottinghamshire, England

Latest outage, problems and issue reports in Nottinghamshire and nearby locations:

• 
  Mike Ashley (@mikeashleydj) reported 3 minutes ago from Carlton on Trent, England

  @HSBC_UK your banking app is down error code api_103 @TheSun

• 
  Nicola Monaghan (@nicolanovelist) reported 4 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Gavin (@phatgav) reported 11 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

• 
  Ade Mawdsley (@AMCS2010) reported 22 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

• 
  Bex Knight (@b_exgk) reported 30 minutes ago from Carlton on Trent, England

  @JustinSweetman3 @HSBC_UK I’m not sure - he’s with first direct and has problems with the app so he doesn’t use it lolz

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian Lam (@ChristianL94056) reported 7 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported 10 minutes ago

  @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.

• 
  Andouillettefries (@Andouillettefr) reported 20 minutes ago

  traveling , @HSBC_UK decide to lock me out of my online account . I lost my bank card so I can not "block" it and can not clear customer service ( I can not remember how I spent £107 on the 4th of April ) My account may be empty for all I know and I can not do any about it

• 
  Stevie (@StevieeeWx) reported 22 minutes ago

  @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

• 
  burgesst 🗿🪣 (@burgesst) reported 23 minutes ago

  @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 25 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help

• 
  Lingmell (@T1mbuktwo) reported 26 minutes ago

  @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

• 
  SuperStar (@kevensantos118) reported 26 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Baybars Umur (@baybarsumur) reported 28 minutes ago

  @HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 29 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever