HSBC status: access issues and outage reports

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Nottinghamshire, England

Latest outage, problems and issue reports in Nottinghamshire and nearby locations:

• 
  Mike Ashley (@mikeashleydj) reported 31 minutes ago from Carlton on Trent, England

  @HSBC_UK your banking app is down error code api_103 @TheSun

• 
  Nicola Monaghan (@nicolanovelist) reported 41 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Gavin (@phatgav) reported 50 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

• 
  Ade Mawdsley (@AMCS2010) reported 50 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

• 
  Bex Knight (@b_exgk) reported 53 minutes ago from Carlton on Trent, England

  @JustinSweetman3 @HSBC_UK I’m not sure - he’s with first direct and has problems with the app so he doesn’t use it lolz

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melissa Chester (@AhsUBCunyRccc) reported 14 minutes ago

  @dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank

• 
  Louise (@LouiseZaaijman) reported 15 minutes ago

  @HSBC_UK Why is the log in page frozen?

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 17 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Simon Laskey (@SimonLaskey) reported 18 minutes ago

  @andyward1964 @HSBC_UK Same issue.

• 
  Gaurav Yadav (@GauravYadav0608) reported 21 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340

• 
  Mark (@MorganMF9867) reported 22 minutes ago

  @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

• 
  Abbie (@Abbielou30) reported 22 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  DavidRoylance (@DavidRoylance) reported 30 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 30 minutes ago

  @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

• 
  Elizabeth Hume (@ElizabethHume) reported 31 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.