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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • AMCS2010
    Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

  • phatgav
    Gavin (@phatgav) reported from Nottinghamshire, England

    @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

  • b_exgk
    Bex Knight (@b_exgk) reported from Carlton on Trent, England

    @JustinSweetman3 @HSBC_UK I’m not sure - he’s with first direct and has problems with the app so he doesn’t use it lolz

  • nicolanovelist
    Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England

    @SarahPinborough @HSBC_UK HFX was down around the same time

  • mikeashleydj
    Mike Ashley (@mikeashleydj) reported from Carlton on Trent, England

    @HSBC_UK your banking app is down error code api_103 @TheSun

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Dist_Alpha
    Distrbution Alpha (@Dist_Alpha) reported

    @HSBC_UK 2 hrs in hell loop of business customer service trying to get my business debit card unblocked. They send me to card services who say they can’t deal with business cards and send me back to them. How can I get out this cycle and someone to please unblock my card!

  • SimonLaskey
    Simon Laskey (@SimonLaskey) reported

    @andyward1964 @HSBC_UK Same issue.

  • Suzanne36861284
    Suzanne McGowan (@Suzanne36861284) reported

    @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

  • codpiece69
    matt clark (@codpiece69) reported

    @HSBC_UK i have a question can someone help? Re a buisness account application

  • NeuralNerdz
    NeuralNerdz (@NeuralNerdz) reported

    @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?

  • SimonLaskey
    Simon Laskey (@SimonLaskey) reported

    @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

  • ujagga12
    UJ JAGS (@ujagga12) reported

    @HSBC_UK you as a bank are a JOKE Simple banking queries you’re unable to resolve . There is a serious issue with your process. As a premier customer we are having no help from your customer services team , you messed up my ISA Transfer last year and now same issue with my wife

  • Jardin_Design
    Janine McMahon (@Jardin_Design) reported

    @HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked

  • superficialmum
    Superficialsupermum (@superficialmum) reported

    @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

  • simonro11487527
    Simon 'Robertsey' Roberts (@simonro11487527) reported

    @HSBC_UK thanks for cancelling parts of my ‘Orchard’ account …..after we agreed (via the call centre) you wouldn’t …..I now await the outcome of my complaint (that’ll take over a week to answer…unreal!!) Very disappointed 30Y plus customer!! 🤬