HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Gavin (@phatgav) reported from Nottinghamshire, England@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
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Mike Ashley (@mikeashleydj) reported from Carlton on Trent, England@HSBC_UK your banking app is down error code api_103 @TheSun
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Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
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Bex Knight (@b_exgk) reported from Carlton on Trent, England@JustinSweetman3 @HSBC_UK I’m not sure - he’s with first direct and has problems with the app so he doesn’t use it lolz
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Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England@SarahPinborough @HSBC_UK HFX was down around the same time
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported@HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info
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Ruth Anders (@987Anders) reported@HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.
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Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK Help. Please clarify the terms of an on line bonus savings account
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Bernardine Kennedy (Maxwell) (@BerniKennedy) reported@HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.
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Simon Stockley (@si78475) reported@HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.
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Matt (@mattyblinkster) reported@upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!
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wcrpaul (@wcrpaul) reported@HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?
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𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported@HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.
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Nomad (@_londontrader_) reported@HSBC_UK crap service
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hezron941 (@hezron941) reported@HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book