HSBC

Is HSBC down in Carlton on Trent, Nottinghamshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Carlton on Trent, Nottinghamshire, England 04/15/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • phatgav Gavin (@phatgav) reported from Nottinghamshire, England

    @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

  • nicolanovelist Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England

    @SarahPinborough @HSBC_UK HFX was down around the same time

  • AMCS2010 Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

  • b_exgk Bex Knight (@b_exgk) reported from Carlton on Trent, England

    @JustinSweetman3 @HSBC_UK I’m not sure - he’s with first direct and has problems with the app so he doesn’t use it lolz

  • mikeashleydj Mike Ashley (@mikeashleydj) reported from Carlton on Trent, England

    @HSBC_UK your banking app is down error code api_103 @TheSun

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ncd_dad ncd_dad (@ncd_dad) reported

    @HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!

  • ncd_dad ncd_dad (@ncd_dad) reported

    @HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK Well, its the one-week anniversary of being told by #HSBC that I would be called back within 10-15 minutes.🎂 I'm still waiting - and I'm STILL unable to access my accounts through #OnlineBanking / #InternetBanking. I'd have thought SOMEONE would have called by now.

  • Smithsonej Smithsone1 (@Smithsonej) reported

    @HSBC_UK I've stopped receiving OTPs. None since Thursday. Still on hold due to your lack of staff. Please can someone help?

  • HerroLady HerroLady (@HerroLady) reported

    @HSBC_UK Hello. I work for a charity & need support setting up an account for a homeless person. I've tried to get support online & over the phone & I'm getting nowhere. Can someone help please?

  • Chelsea_Bun91 Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported

    @HSBC_UK Is this still the case? I’ve spoken to three agents online who have no idea what I’m talking about and keep telling me to use the app to pay in a cheque (it’s over £500 so I can’t). I’m nowhere near a branch and can only get to a post office and no one seems to be able to help

  • Polly004f Polly1954 (@Polly004f) reported

    @HSBC_UK Why do I need to call. Is this a known issue and if so when will the fix be available. Running latest version of app on iPad.

  • lottejones Lotte Jones (@lottejones) reported

    @HSBC_UK Hi - I am trying to open an overseas account with you and nobody can help when I call. Got put on hold for 20mins and nobody knew about it. What do I need to do to bank with you?! Can I speak to someone please. Thx

  • PTbeCrazyMedi Pooja Tyagi @fitnessByYou (@PTbeCrazyMedi) reported

    @HSBC_UK How you want a person sitting outside UK to connect if there is emergency case? Using international calling -And who will pay for it? You do not have chat support without login. You do not have email id

  • Jen_missbiscuit Jenna Lucey (@Jen_missbiscuit) reported

    @HSBC_UK I’ve sent a DM, please can I have your help.