HSBC status: access issues and outage reports

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 20 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Oscar's fan (@cattykin) reported 25 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  vieux blaireau 🦡 (@liamhobbs) reported 47 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 4 minutes ago

  @HSBC_UK Why oh why when I call your service, first of all your employee can’t even say my surname correctly and they can’t even deal with what I asked for. An absolute total waste of time dealing with offshore employees. Why can’t I speak to somebody from the United Kingdom?

• 
  waitingforasnowday (@pepsimpmax) reported 6 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Steve Pratley (@stephenpratley) reported 7 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  wcrpaul (@wcrpaul) reported 11 minutes ago

  @HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?

• 
  Carly (@limebean) reported 12 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Olly MacNamee (@ollymacnamee) reported 12 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  White Apathy (@fundcruncher) reported 13 minutes ago

  @HSBC_UK Your telephone help is also crap.

• 
  prem sai charan (@premsaicharan) reported 13 minutes ago

  @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

• 
  Novel Idea (@ideas_novel) reported 19 minutes ago

  @HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC

• 
  SP (@upsteve1) reported 19 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.