HSBC status: access issues and outage reports

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 6 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Oscar's fan (@cattykin) reported 30 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  vieux blaireau 🦡 (@liamhobbs) reported 52 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vishal Dutta (@Vishaldutta) reported 6 minutes ago

  @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 6 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  H-D (@HDGauvin) reported 8 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 9 minutes ago

  @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

• 
  AI Enthusiast (@aici_interiors) reported 9 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  Mark (@MorganMF9867) reported 13 minutes ago

  @HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.

• 
  H-D (@HDGauvin) reported 13 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  Charlie Goldsmith (@CharlieGLusaka) reported 13 minutes ago

  @HSBC_UK I sent money from my account with you to my son’s @Revolut bank account yesterday and today (details matched fully); but he has not, it turns out received either, creating problems and stress. Please could you explain where you have put my money, and why I wasn’t told?

• 
  Simon Stockley (@si78475) reported 20 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  Pratik Bhongade (@mpratik02) reported 22 minutes ago

  Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.