HSBC status: access issues and outage reports

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 28 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  vieux blaireau 🦡 (@liamhobbs) reported 33 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

• 
  Oscar's fan (@cattykin) reported 59 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 3 minutes ago

  @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

• 
  Gallagher (@MJPGallagher) reported 4 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Ian (@Jd95975184) reported 4 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  Rachel Gooden (@rachgooden) reported 11 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Thomas Thorburn (@ThomasThorburn) reported 17 minutes ago

  @HSBC_UK I am a Premier account holder, have had my phone and wallet stolen in Portugal, service offered by Aviva is woeful, unable to get through, told that coverage is actually much lower than advertised, with a month wait. Stranded here for a week more no phone bank cards etc

• 
  Kyle (@kyle213187) reported 17 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

• 
  Sir FAFO (@TheDevilsDev) reported 24 minutes ago

  @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

• 
  Diane Hackney (@dithespy50) reported 26 minutes ago

  @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

• 
  nistaghm (@nistaghm) reported 27 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported 30 minutes ago

  @HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.