HSBC status: access issues and outage reports

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

• 
  TREV TREVOR (@TREV225) reported 15 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Catch Designs / Sue Thompson (@catchdesignsmgt) reported 21 minutes ago from Stokesley, England

  We have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Tims (@Mike_Tims) reported 6 minutes ago

  @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

• 
  Omar McAdam (@OmarMcAdam) reported 8 minutes ago

  Open a bank account @HSBC_UK is known and reputable has multi-currency accounts - 🫡 Transfer money in 👍 Transfer money out 👀 Wait, how do i get a transfer confirmation I can only see the nickname I gave the contact and amount Call premier support No way at all in web or app to get a NORMAL transfer confirmation PDF or even see on screen transfer details (to which ACC/SrtCde) WTAF 🤯

• 
  David Corner (@Dave_Corner) reported 9 minutes ago

  @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 10 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  victoria clark (@vickic1984) reported 11 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Allan S (@AllanS63097043) reported 13 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Diane Hackney (@dithespy50) reported 14 minutes ago

  @HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 17 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Grenville Mills (@GrenvilleMills) reported 18 minutes ago

  @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

• 
  Nick Cox (@njc235) reported 19 minutes ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.