HSBC status: access issues and outage reports

Problems in the last 24 hours in Stokesley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stokesley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Stokesley, England

Latest outage, problems and issue reports in Stokesley and nearby locations:

• 
  Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported 38 minutes ago from Ingleby Barwick, England

  @HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.

• 
  TREV TREVOR (@TREV225) reported 53 minutes ago from Northallerton, England

  @HSBC_UK issues with the Banking App constantly falling on the new iOS update. Is there an issue?

• 
  Catch Designs / Sue Thompson (@catchdesignsmgt) reported 60 minutes ago from Stokesley, England

  We have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Kennedy (@RichardKennedy) reported 1 minute ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Escapeartiste (@MelliardAmanda) reported 2 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Tripti Agarwal (@TripsAgarwal) reported 3 minutes ago

  HSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC

• 
  prem sai charan (@premsaicharan) reported 4 minutes ago

  @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

• 
  Ian (@1an3) reported 6 minutes ago

  @HSBC_UK You misunderstand the issue - am I eligible or not?

• 
  H-D (@HDGauvin) reported 8 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Lauren 🦋 (@LaurenRose94_) reported 8 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Andrew Hill (@AndrewRHill7) reported 9 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  Owen Richards (@TheGreenG0blin) reported 13 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  حسين سجاد حسين (@HusseinSajjad89) reported 14 minutes ago

  @aptherazor @HSBC_UK I had the same issue with Lloyd's many many years ago. Had to take someone I knew personally to sort it out.