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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Ingleby Barwick, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ingleby Barwick, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ingleby Barwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Ingleby Barwick, England

Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:

  • agentthrobisher
    Danny Howes (@agentthrobisher) reported from Darlington, England

    @HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    @HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Please check your messages as I am one disgusted customer. You customer service is absolutely useless

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE

  • catchdesignsmgt
    Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    We have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Once again been let down by your customer service. Told one thing then when I try to call, I find out its closed. Disgraceful customer service.

  • Inglebypets
    Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported from Ingleby Barwick, England

    @HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

  • limebean
    Carly (@limebean) reported

    @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

  • mandacfc
    Manda 🇵🇸 🍀 (@mandacfc) reported

    @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

  • Abbielou30
    Abbie (@Abbielou30) reported

    It feels impossible to talk to a human at @HSBC_UK without going into a branch!

  • lionel42399
    Tigger dictator know it all 😉 (@lionel42399) reported

    @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

  • MJPGallagher
    Gallagher (@MJPGallagher) reported

    So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing