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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Ingleby Barwick, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ingleby Barwick, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ingleby Barwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Ingleby Barwick, England

Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:

  • catchdesignsmgt
    Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    We have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    @HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Please check your messages as I am one disgusted customer. You customer service is absolutely useless

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Once again been let down by your customer service. Told one thing then when I try to call, I find out its closed. Disgraceful customer service.

  • Inglebypets
    Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported from Ingleby Barwick, England

    @HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE

  • agentthrobisher
    Danny Howes (@agentthrobisher) reported from Darlington, England

    @HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ju499
    judith (@ju499) reported

    @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

  • space0day
    Space0day (@space0day) reported

    The mobile app support team isn't helping saying they don't have further access. @HSBC_UK

  • xamsa
    mohamed budiste (@xamsa) reported

    @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?

  • DungeonsJoypads
    Dungeons And Joypads (@DungeonsJoypads) reported

    @HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.

  • Karisspluck
    𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported

    @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.

  • CapitalR
    🆁 (@CapitalR) reported

    @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

  • lizflenley
    Mrs Whits (@lizflenley) reported

    @HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!

  • Sinbad2000
    Steven H (@Sinbad2000) reported

    @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

  • mikekivi
    Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …