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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Darlington, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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HSBC Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • Inglebypets
    Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported from Ingleby Barwick, England

    @HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.

  • agentthrobisher
    Danny Howes (@agentthrobisher) reported from Darlington, England

    @HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    @HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    @HSBC_UK mobile banking still not working.

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Once again been let down by your customer service. Told one thing then when I try to call, I find out its closed. Disgraceful customer service.

  • Mitzy79084028
    Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK Please check your messages as I am one disgusted customer. You customer service is absolutely useless

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AimiMcNeill
    Aimi Jones (@AimiMcNeill) reported

    Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

  • mattyblinkster
    Matt (@mattyblinkster) reported

    @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

  • stephenpratley
    Steve Pratley (@stephenpratley) reported

    Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

  • lindawba
    Linda Seeley (@lindawba) reported

    @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

  • nathanwilde83
    Nathan (@nathanwilde83) reported

    And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

  • AndrewRHill7
    Andrew Hill (@AndrewRHill7) reported

    @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

  • dithespy50
    Diane Hackney (@dithespy50) reported

    @HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!

  • lawry_kevin
    KDL (@lawry_kevin) reported

    @HSBC_UK Been a customer over 50 years got scammed byca rouge trader police I evolved Trading standards gitca crime number Phoned my bank up to stop one of the payments They said no and told me why didn't research the trader Not happy very poor service

  • space0day
    Space0day (@space0day) reported

    The mobile app support team isn't helping saying they don't have further access. @HSBC_UK