HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Darlington, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Darlington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Chris (@CJXXXXW) reported from Darlington, England@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England@HSBC_UK Once again been let down by your customer service. Told one thing then when I try to call, I find out its closed. Disgraceful customer service.
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Danny Howes (@agentthrobisher) reported from Darlington, England@HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England@HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England@HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE
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Brian Winter (@brianwinteruk) reported from Hipswell, England@HSBC_UK mobile banking still not working.
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England@HSBC_UK Please check your messages as I am one disgusted customer. You customer service is absolutely useless
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Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported from Ingleby Barwick, England@HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lingmell (@T1mbuktwo) reported@HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.
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Helen Todd (@HelenTodd3) reported@jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay
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Polly1954 (@Polly004f) reported@HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.
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Superficialsupermum (@superficialmum) reported@HSBC_UK Everyone who switched from Kinetic can now no longer access their account!
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John Kefas (@kefasjohn) reported@HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3
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Lynn Hamer (@evilbluebird) reported@HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2
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Pratik Bhongade (@mpratik02) reportedHey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.
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T Bolts (@Marathon_Tardis) reported@HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.
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Rifat Erdem Sahin (@rifaterdemsahin) reported@HSBC_UK @NatWest_Help is there a forex financial service? if so which currencies are listed?
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Jason Roberts (@AdvocateRed7) reported@HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???