HSBC status: access issues and outage reports

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Antronics Ltd (@antronicsltd) reported 8 minutes ago from Marldon, England

  @embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Hill (@AndrewRHill7) reported 5 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.

• 
  John Banks (@John_Banks12) reported 7 minutes ago

  @HSBC_UK Since no one responds on the hsbc account and Hsbc Australia don't seem to have one, I wondered if you (who I'm also a customer with, could help?

• 
  Olly MacNamee (@ollymacnamee) reported 9 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Pratik Bhongade (@mpratik02) reported 11 minutes ago

  Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.

• 
  Rachel Gooden (@rachgooden) reported 14 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported 14 minutes ago

  @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

• 
  White Apathy (@fundcruncher) reported 16 minutes ago

  @HSBC_UK You seem very confused. "Sorry, there was a problem on our end" - YOUR end.

• 
  Priya Samuel (@PriyaSamuel1) reported 21 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  Ann-Marie Nicholson (@a_mnicholson) reported 27 minutes ago

  @HSBC_UK your systems are awful…I’m trying to find an email address as I’m not up to speaking to you guys and I can’t even get your Tell Us About Your Needs form to work - it’s all too much right now

• 
  SP (@upsteve1) reported 27 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.