HSBC status: access issues and outage reports

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Antronics Ltd (@antronicsltd) reported 10 minutes ago from Marldon, England

  @embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  My Question Is? (@MyQuestionIs2) reported 2 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  Arpan Jain (@jainarpan13) reported 3 minutes ago

  @LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec

• 
  DavidRoylance (@DavidRoylance) reported 5 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 10 minutes ago

  @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!

• 
  Jason Roberts (@AdvocateRed7) reported 11 minutes ago

  @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

• 
  Jack Vaughn (@BigHairyJack) reported 13 minutes ago

  @HSBC_UK Having ordered a new secure key (the old one got deactivated for no good reason and couldn't be reactivated) I'm now told that it can take up to 7 working days to get to me. Leaving me 11 days without being able to access my account. I think it's time to switch bank.

• 
  Iainblue (he/him)🌈 (@IainMacDonald17) reported 16 minutes ago

  @HSBC_UK dear hsbc I’ve banked with you for 40+ years why is it my brand new card contactless is not working I’ve had it 2 days it worked at @Se_Railway this morning and now isn’t?

• 
  Gallagher (@MJPGallagher) reported 18 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Arpan Jain (@jainarpan13) reported 22 minutes ago

  @HSBC_UK I had an account with you when in UK. I moved to India for two years and now want to use the account. Since the number registered with you is not working, I am not able to login. Could you please help me in logging into my account by verifying the details using email.

• 
  NeuralNerdz (@NeuralNerdz) reported 24 minutes ago

  @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?