HSBC status: access issues and outage reports

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Antronics Ltd (@antronicsltd) reported 48 minutes ago from Marldon, England

  @embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan S (@AllanS63097043) reported 47 seconds ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  My Question Is? (@MyQuestionIs2) reported 2 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  Sarah (@sarahyhirons) reported 5 minutes ago

  New customer and trying to check something, your chatbots and 'real' people are useless. I feel I've made a huge mistake already HSBC! @HSBC_UK

• 
  simon le vans Shadow Home Secretary (@simonlevans) reported 6 minutes ago

  Why do @HSBC_UK make it so difficult to ask for paper statements? Every year they inform me they are going to stop sending them. I have to wait till they stop to ask for them to resume. Why can’t I do it on the app. Why make me log onto online banking? Poor customer service.

• 
  さぶろう (@Sub_Low19) reported 10 minutes ago

  Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

• 
  Nick (@iamN_I_C_K) reported 11 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Arpan Jain (@jainarpan13) reported 11 minutes ago

  @LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec

• 
  Alasdair MacMillan (@alymacmillan) reported 12 minutes ago

  @HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?

• 
  Arthur Scaife (@Arfxyz) reported 13 minutes ago

  @22SCAIFE @HSBC_UK I have sent another letter saying resolve in seven working days or I will escalate the matter to the financial services ombudsman. We mean nothing to banks anymore.

• 
  Gaurav Yadav (@GauravYadav0608) reported 15 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340