HSBC status: access issues and outage reports

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Antronics Ltd (@antronicsltd) reported 34 minutes ago from Marldon, England

  @embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss.Viktoria.Quinn (@ViktoriaQuinn) reported 20 seconds ago from Manchester, England

  Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

• 
  Mike Kivi Ph.D. (@mikekivi) reported 2 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Amanda Jill Hunt (@TheBunkerHunt) reported 4 minutes ago

  @HSBC_UK How is that I’ve been trying to report a business banking fraud but none of your staff seem able to help me? I’ve spent an hour trying so far and have had enough of being passed from dept to dept and of being left holding on while listening to ghastly ‘music’.

• 
  mackson wakama (@WakamaMackson) reported 4 minutes ago

  @HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."

• 
  Jasna Meyer (@MeyerJasna) reported 6 minutes ago

  @HSBC_UK STOLE MY MONEY. I requested Direct Debit Indemnity on Monday, 3rd April 2023. I have been asked to wait 5 working days for the refund. It's 11th April today, 8 days over due to bank holiday weekend. FINANCIAL ABUSER is @HSBC_UK

• 
  Jim Bartholomew (@JimBartholomew1) reported 6 minutes ago

  @HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 20 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help

• 
  Ben Wilkins (@Wilks1985) reported 22 minutes ago

  @HSBC_UK hi, I have been trying to access the hsbc app all day and the account page won't load. I get an error saying 'there was a problem connecting to our servers please try again later'. Is there a known problem?

• 
  Michelle Aldous (@MichelleAldous6) reported 24 minutes ago

  @HSBC_UK nearly 3 wks since my sons loan application- numerous phone calls - spent nearly 7 hours on hold trying to follow up - took 4 calls to get to the real issue - then more calls after that - 4 days post the agreement still no loan papers for him to sign . Appalling

• 
  Salah ElBaba (@SalahElBaba) reported 24 minutes ago

  @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.