HSBC status: access issues and outage reports

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Antronics Ltd (@antronicsltd) reported 17 minutes ago from Marldon, England

  @embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AisC (@abcd_ac92927009) reported 3 minutes ago

  @HSBC_UK I can’t access my business banking AT ALL. The app keeps saying “server down” and I can’t log on desktop as I needs to use the app to get a secure code! This is basic banking 101, access. It’s clear hsbc has known about this app issue for months. @TheFCA

• 
  Sarah Jones (@jonesy_sa) reported 3 minutes ago

  @pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.

• 
  Sarah Jones (@jonesy_sa) reported 5 minutes ago

  An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

• 
  Toan Hoang (@thoang1000) reported 6 minutes ago

  @Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.

• 
  Andy Lewis (@aj_lewis89) reported 6 minutes ago

  @HSBC_UK Currently having site issues? Getting 'an error occurred' when amending or creating standing orders, getting logged out when clicking between pages, and live chat not working. App working fine, unfortunately your app doesn't have such basic functions as amending SO..

• 
  Marc Jones (@MarcJones_83) reported 7 minutes ago

  @HSBC_UK Wow, over 28 hours to get that reply, I'm in a different country other than the UK, tired the online chat feature through the app, direct message service on twitter and I have tried calling but can't actually get through to a human representative. Absolute shambles of a bank 😡

• 
  Distrbution Alpha (@Dist_Alpha) reported 9 minutes ago

  @HSBC_UK 2 hrs in hell loop of business customer service trying to get my business debit card unblocked. They send me to card services who say they can’t deal with business cards and send me back to them. How can I get out this cycle and someone to please unblock my card!

• 
  Richard Harrington 🗿 (@1988Harrington) reported 14 minutes ago

  @alanbullion2 @Barclays @HSBC_UK Maybe not even the town hall (I'd rather see start ups given space at just over cost to help them). Plenty of current banks which could be used. However, I'd rather see this in villages rather than big towns. It's the villages which are suffering now from closures.

• 
  Ruchee Dudeja (@DudejaRuchee) reported 17 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  Ad (@Sidaway_) reported 19 minutes ago

  @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼