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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Layla
(@glambylayla) reported
@HSBC_UK The worst customer service
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paulina
(@Lina_oxo) reported
@darkeyesofldn @HSBC_UK Im having the same issue, need to download my statements today, @HSBC_UK can you help?
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Elizabeth Histed
(@elizhist) reported
@HSBC_UK Thanks for your reply! I have tried calling, but I am not able to progress with out entering my customer number, which I do not have since there has been no correspondence. Do you have another way I can contact the right team?
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Peter Taylor
(@petertayloruk) reported
@HSBC_UK I have just tried to add an additional card holder to my account, but the woman on customer services couldn't tell me if it is a hard or soft search on the additional holder. She expected me to hand over information without giving me the answer. Can you answer?
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Yes, someone was 'calling me back in 10 minutes - over an hour ago. And yes, I know HSBC update the App often - every time it either removes a feature or makes it worse, or both. Check out the rating and comments on the Google Play Store - its awful. I uninstalled it yesterday
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Dibzy
(@RucknPuck) reported
@Lina_oxo @darkeyesofldn @HSBC_UK Apparently they’re working on the issue now 🤞
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Nandan Sant
(@nknsant) reported
@HSBC_UK Pathetic service. Customer service is helpless 1. Can't change address online 2. Cannot send replacement cards After being on a call for 1 hr, all we hear is we cannot do anything, you need to go to a branch. Time to move on, after being with HSBC for 19 yrs!!
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mary spillane
(@spillanemary) reported
@HSBC_UK please. I just wanna buy travel insurance. Impossible on the website. Why do you make everything do damn complicated and painful
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Sheila M 🇬🇧🇪🇺🇺🇦
(@millar_sheila) reported
@HSBC_UK Is there a problem accessing InvestDirect from online banking? Tried online chat but no response.
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Patrick Thimbleby
(@zenphotop) reported
@HSBC_UK 58 minutes on hold and still you try to convince me that my business is important to you ---- REALLY HSBC this is BAD customer service - a bad fail and I am in the chat too