HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 01/30/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rez_uk rez (@rez_uk) reported

    @HSBC_UK Good afternoon to you. Please point your specialist team to this thread so they can understand the problem and the number of users with the same complaint.

  • JohnWyndhamRich John Richards (@JohnWyndhamRich) reported

    @HSBC_UK My wife has had an HSBC account forever, but today cannot log in and is now locked out. She has tried getting a pwd reminder, and and answers to the security questions are not recognised. Is there a problem at your end? (Tweeting as she hasn't got a Twitter account).

  • jermainelutherm Jermaine Moore (@jermainelutherm) reported

    @HSBC_UK @WhichUK Please help me now

  • henryrowling Henry Rowling (@henryrowling) reported

    @saashaN8 @HSBC_UK yikes that's terrible! I hope you get it resolved ok...

  • jacquitennis Sunny Days (@jacquitennis) reported

    @HSBC_UK useless phone and chat service on an important issue regarding business banking……! Still making bank charges though. No lack of service there!#getbritainbacktobusiness

  • sanemalper Sa.Ne.M. Al.P.Er (@sanemalper) reported

    @HSBC_UK A complaint has been raised about the incompetence of your customer services giving out wrong and missing information and wasting time. 👏🏻👏🏻👏🏻😡😡😡

  • jcrossland Jonathan Crossland (@jcrossland) reported

    @HSBC_UK your app and website is broken. suddenly I can make payments because I can't select from an empty account list. Your support chat is useless. Really struggling to see why I bank with you.

  • monkeybob111 JOHN PRITCHARD (@monkeybob111) reported

    @murtagh_shaun @HSBC_UK Yeh keep telling me to uninstall and reinstall, then have to wait on phone for help to get back into app. Just send an update to app to fix it.

  • AnneAnnerivs Anne (@AnneAnnerivs) reported

    Disgrace you have to hold on the phone for nearly 2 hours to speak to someone in Business banking @HSBC_UK not good for customer service!

  • ulaniak_d Dariusz U (@ulaniak_d) reported

    @JohnWyndhamRich @HSBC_UK I was recommended to @stainlessamama they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅