HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 05/23/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Newbury, West Berkshire, England

The most recent HSBC outage reports came from the following cities: Newbury.

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City Problem Type Report Time
United KingdomNewbury Mobile App
United KingdomNewbury Login
United KingdomBaughurst Website
United KingdomNewbury Website
United KingdomBasingstoke Mobile App
United KingdomBasingstoke Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Orangepeel41 H (@Orangepeel41) reported

    @HSBC_UK Due to switch accounts on 5th Jan to HSBC. Can't access my account online as I still haven't received my telephone banking security number and you can't reset it within a certain time frame. Everything else received but not that number. So frustrating.

  • BucDominyka Dominyka Buc (@BucDominyka) reported

    @HSBC_UK Hey! I have just updated the app. Been trying to generate Device Change code but it only shows me a gray box with nothing in it. Also, when I try to generate a code to use on Desktop, it is constantly saying it has timed out. Hence, I have no access to my account.plshelp

  • Lowri83378952 Lowri (@Lowri83378952) reported

    @HSBC_UK I am having problems with logging into my online banking

  • ToadstoolMedia Sam 🍄🇪🇺 (@ToadstoolMedia) reported

    @HSBC_UK Hi, trying to chat with you via the iOS app but the support page doesn’t have the ‘chat with us’ function that the help section points me towards. Is this correct?

  • Honeybadgercfc Chelsea Monster Sound ⭐️⭐️ (@Honeybadgercfc) reported

    @HSBC_UK Hello your app on iphone won’t let me deposit a cheque saying make sure it’s flat its flat as a pancake and still won’t scan any help?

  • GrimwoodAssoc Jane Grimwood (@GrimwoodAssoc) reported

    Impossible to get through to anyone @HSBC_UK who can answer my follow up enquiry re my recent scam. Online chat and telephone busy and don't have the knowledge to answer my query. Can I write or email? #CustomerService

  • growhydrodude1 Uk2day (@growhydrodude1) reported

    @HSBC_UK @nationaltrust Still a dog of a bank judging by the way you treat your customers! 10yrs a business customer, was told i was no longer a customer they wanted due to having a high cash turnover! Was ok for you, for ten years!!!🤮🤮🤮 RIP HSBC

  • jason188872 J.CFC1888 (@jason188872) reported

    @HSBC_UK My banking APP just keeps saying “Server unavailable” . How do I fix this !

  • Carer26 Tony Goodger (@Carer26) reported

    @HSBC_UK Hi, My Physical Secure Key (PSK) isn't working. Can I get a new one and if so, how?

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @HSBC_UK Morning Andy, yes, the app is working fine but I only queried it since the email said the new app would be available the next couple of weeks and it's been a few months now. I only remembered as I saw it mentioned on your website