HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/18/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • monkeybob111 JOHN PRITCHARD (@monkeybob111) reported

    @murtagh_shaun @HSBC_UK Yeh keep telling me to uninstall and reinstall, then have to wait on phone for help to get back into app. Just send an update to app to fix it.

  • HowzaDoo Martin Howroyd (@HowzaDoo) reported

    @HSBC_UK what is happening with the online banking? New app is shocking, locked me out and now can't access my accounts! 🤬😡

  • jcrossland Jonathan Crossland (@jcrossland) reported

    @HSBC_UK your app and website is broken. suddenly I can make payments because I can't select from an empty account list. Your support chat is useless. Really struggling to see why I bank with you.

  • ntrav99 Travis Newton (@ntrav99) reported

    @HSBC_UK you need to sort out your mobile app NOW! Can't access any banking. Not prepared to call some call center and wait in a queue to do basic stuff! It's 2022 and you're a bank, this is unacceptable!! 🤬

  • 2753340280a342e Ali G (@2753340280a342e) reported

    @HSBC_UK trying to purchase online with business c/card and it's not going through? Is the system down??

  • Saifulla395 Saif Ulla (@Saifulla395) reported

    @HSBC_UK Already given my contact no today early morning still no call and no action its been taken, very poor service, my concern is just to update mobile number but you guys are taken 2 years still no resolution, spoke to Hema, call center agents are only disconnecting my calls

  • brockvicky Vicky Brock (@brockvicky) reported

    @HSBC_UK something is wrong with the HSBC banking app on Android OS. I've checked the service updates but no info. I"m getting a "no internet connection" message after login details are accepted. My internet connection is fine, the message seems triggered post authentication.

  • craigw87 Craig (@craigw87) reported

    Anyone working @HSBC_UK been waiting to get through now to speak to someone for 36 hours. Won't let me register my card so stuck in a loop. Either sort it or close the account.

  • ElizPye Elizabeth Pye (@ElizPye) reported

    @HSBC_UK Please can you update the opening times for branches on the website. Yet again a queue at the Rochdale branch that evidently isn’t open today according to the paper stuck to the wall.

  • PuremanJ Pureman (@PuremanJ) reported

    @HSBC_UK your app is putting out transaction keys that are black text on a black background. What is wrong with it? Do you not have QA? All other HSBC apps are working as intended.