HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 01/16/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • l_foulkes Lesley Foulkes (@l_foulkes) reported

    @Madr3Mon @HSBC_UK I’ve been having the same problem for two weeks!

  • JenKnight16 yespleasemary (@JenKnight16) reported

    @HSBC_UK Why does your app keep closing before I even see a log in page??

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @HSBC_UK been trying to cancel Aspects insurance for over a year & still can't! Have spent hours on hold to customer service, but you keep charging me. Plus you had months to test beta ios15 so why no business app two weeks on????

  • BandovBrothers1 Lee (@BandovBrothers1) reported

    @HSBC_UK Hi. Does the HSBC Banking app support dark mode for my android phone ?

  • MattSatchwell2 S A T C H (@MattSatchwell2) reported

    @HSBC_UK @maea80846919 Mine has done similar now I’ve been locked out of my account please help

  • CLRWARE2013 claire (@CLRWARE2013) reported

    @HSBC_UK giving up. Business Customer- still on hold 50 mins so far. Not great Business Service.

  • EliasZapple Elias Zapple (@EliasZapple) reported

    @HSBC_UK Hello. The app is working most of the time though occasionally there's an error message and I cannot log in. I have an Apple iPhone XR iOS 14.7.1

  • BBXESSEX Jim Haran (@BBXESSEX) reported

    Still waiting for contact from @HSBC_UK very unhappy customer now #votewithmyfeet

  • BenjieMoss Ben Moss (@BenjieMoss) reported

    Sadly this atrocious customer service is typical of my experience of @HSBC_UK.

  • KeziaLovell K E Z I A (@KeziaLovell) reported

    @HSBC_UK the hsbc app doesn’t open on my phone anymore - is there a fix to this? I had this problem a few weeks ago and it fixed itself, but now it’s back.