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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mazza
(@Mariovlachakis) reported
@HSBC_UK will provide you with wrong forms on purpose to delay the process and then blame the customer. After 7 months of complaining I have finally received a section 75 form and zero updates.
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Jon Dryden Taylor
(@jondrytay) reported
Hi @HSBC_UK @NOWHelpTeam please help me. I have LPOA for my mother who is vulnerable. In Jan she left her flat to move to residential accommodation so I tried to cancel her Now TV account. (1/4)
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Ajasp
(@Ajasp3) reported
@HSBC_UK I am having problems with your banking app. When I try to transfer money I get "system error". I am also not able to generate a security code to log in in the browser. I have android on a OnePlus 5T.
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Kristoffer Tsinontas
(@krisminime) reported
@HSBC_UK almost 3 weeks since the iOS15 public beta came out and the app still hasn’t been updated to work. Other banking apps worked on day 1. Haven’t been able to generate a code to login, no access to online baking all this time. When will it be sorted?
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Aka20p
(@aka20p) reported
Who would’ve guessed that the catalyst for me to stop using @HSBC_UK @HSBC for day to day bills and purchase would be the fact that their mobile app is the only app that stopped working when upgrading to iOS 15 beta.
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Jon Dryden Taylor
(@jondrytay) reported
HAHAHAH I have just rung @HSBC_UK back and yes, the LPOA is there, so the guy who patronisingly told me that there wasn't one at great length really did a great job of wasting my time. Now to get the actual issue resolved, maybe?
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Ian Davies
(@loftedondrive) reported
@HSBC_UK account safeguard review.... Absolute joke. You haven't got a clue what you need from me so how am I going to know. Unbelievable. Can't wait for your email in 5 working days, can't even guess what info, that you'll already have had, you'll ask me for next. @NorcyCC 🏏
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Kez
(@kerriejcordell) reported
@HSBC_UK your staff need to work on their customer service skills. Telling me my card is working perfectly fine when I explained it wasn’t, and then talking to me with an attitude “if it makes you happy I will give you a new card” if it makes me happy!!!!😠
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Rhona Huckle
(@RhonaHuckle) reported
@HSBC_UK please can you give me an email address for Service Centre park street London.
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Jon Dryden Taylor
(@jondrytay) reported
@HSBC_UK phone agent, 2:45pm (at length, condescendingly): I'm sorry Mr Taylor, but there is no power of attorney on this account. @HSBC_UK phone agent, 3:15pm, given the same details: yes, I see you have power of attorney All this before I even get to explain the actual issue.