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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nizza Fluss
(@NizzaFluss) reported
Has anyone dealt with @HSBC_UK @HSBC safeguarding team. The safeguarding team work at home over the world . Impossible to get hold of any working in bank in the Uk!Branches all over closing . No faith in safeguarding system . Anyone one have the same experience ?
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Olivia Alsford
(@AlsfordOlivia) reported
@HSBC_UK what is going on with your Mobile app?! I’ve not had access to my account for almost 2 weeks as no one can understand why my mobile number is not being recognised! (I’ve not changed my number or mobile)I’ve banked with you for +20 yrs but seriously loosing my patience!
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ayşe•.
(@kongroove) reported
Hello @HSBC_UK I’ve just had a call from the number 0800 030 4909 is it a legitimate customer service line?
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🌴🌊 Nicky 🌴🌊 ♡ Thank you NHS 🌈
(@DisneyAndMyDog) reported
@HSBC_UK Please can I have a replacement new bank card - but like my old one with numbers on the front with working contactless function. New one does not have working contactless. Got the icon but doesn't work & in a pandemic I don't want to press buttons on card machine. Tar 👍
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Andrew Williamson
(@Andrew17121985) reported
@HSBC_UK On the mobile app, When I'm adding a new payee's bank details and I got to click on the check payee details button I'm getting an error messaging saying, "This feature is currently unavailable and your transaction has not been processed. Please try again later (Ref 503)"
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Huw Janus
(@JanusHuw) reported
@HSBC_UK - There is NO option in my online account to Chat. No way to send a message. All phone calls have a 20 minute wait. Thanks HSBC, looks like I don't get to eat today. And NO, I don't want to deal with my banking problems on Twitter.
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Sara Spiteri
(@sara_spiteri) reported
@HSBC_UK I'd like help with a credit card application
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK Me to HSBC yes I authorised that payment into my wife's account. HSBC did anyone coerce you into making this payment. How rude, I know my wife can be forceful but realy HSBC? Does anyone review your scripts from a customer viewpoint, I hope not if this is the result.
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PJ
(@PJs_Thoughtspew) reported
@HSBC_UK Yeah it isn't working at all
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The Vegan World Tour (Trot)
(@VWToDeutschland) reported
Hello @johnlewishelp, when I call to make a complaint regarding my Partnership Card, which country will I get through to? Hopefully New Day will use a UK service centre and allow complaints to be submitted online. Hopefully New Day's service will be better than @HSBC_UK's too!