HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/03/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ZsaZsa60 ZsaZsa Sixty (@ZsaZsa60) reported

    @HSBC_UK Thanks. I prefer a larger screen. My issue is there are no clear instructions on how to set up and get going. It would next to nothing to put this online and help reduce calls to the bank helpline enabling the HSBC staff's time to be put to better use.

  • kurtunderhay Kurt Underhay (@kurtunderhay) reported

    @HSBC_UK Tomorrow is VAT return deadline. Your customers need access to their online accounts to retrieve statements. You keep pushing paperless banking, well and good but you need to ensure your systems work 24/7. Get on it please and update here and on your website.

  • Justine_Burrows Justine Burrows (@Justine_Burrows) reported

    @chummingtonclub @HSBC_UK Having the same problem!

  • seasidelass20 Jo (@seasidelass20) reported

    @HSBC_UK There is a problem with online banking! Cannot access

  • JatinderKumarD5 Jatinder Kumar Dogra (@JatinderKumarD5) reported

    @HSBC_UK HSBC BANK LONDON harassed us too much . Now Branch manager not ready to talk . Please solve our problems immediately to avoid litigation

  • greenrascal_ Mike Green (@greenrascal_) reported

    I wanted a new bank account to save money in. I tried @HSBC_UK but there was too much security crap that I couldn't login to my own account. Close that one and open new one with @BarclaysUKHelp Same crap. Too much security I can't login.

  • vickersr1 Stussy (@vickersr1) reported

    @HSBC_UK horrendous service from this bank, they sent over my money to a direct debit that had been cancelled all £621! And now they will not and have not got it back, despite me having cancelled it 48 hours beforehand #customerfor23years

  • dimplehouse Graham Perry (@dimplehouse) reported

    @HSBC_UK Into hour 3 of trying to reset login to mobile app. Losing will to live.

  • wts90sglory What's the Story 90s Glory 💙 (@wts90sglory) reported

    @HSBC_UK @LauraEd40898465 very limited on weekends, which is a joke. why are you not offering a full 24/7 service this is 2022 and you make enough money

  • cazwest1982 Caroline stevens (@cazwest1982) reported

    @HSBC_UK hi my banking app is playing up saying can't connect to server?