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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matt PT Chiles
(@matt0755) reported
@HSBC_UK your app on iOS 15 not working 20 years with you guys and I’ve been 3 weeks with out internet banking. The resets I’ve done with your agents and countless promois of a new pin pad I’ve nothing yet! The bank in kingswood no help and down end branch closes at 3pm not hapi
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😷 Karen 🕷
(@karenstacey82) reported
@HSBC_UK The app keeps crashing with my updated IOS. This seems to be an on going issue for your app. Any timeframe as to when this might be resolved? Thanks
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matthew ely
(@mely893) reported
@HSBC_UK your customer service is terrible , passed from one department to another and then told offices are shut till 8 in morning, not good when my card has been blocked and need a taxi to work at 6 and no cash , absolutely hopeless service
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dipz singh
(@d1pzz) reported
@HSBC_UK Version 2.39.4 does not work on ios14.8 keeps crashing. You cannot access the app. Please resolve the issue immediately
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Sam Gaw
(@nevercertified) reported
+1 for @pluralsight support actually caring and fixing billing mistakes. @HSBC_UK on the other hand... it's time to change banks.
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pangwing
(@pangwing) reported
@SSLegit @HSBC_UK This is a known problem with HSBC - they said that they fixed it but obviously haven't. We had the same issue so also went with NatWest.
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Kirsten Fletcher
(@KirstenFletch20) reported
@HSBC_UK the banking app is still not working - doesn’t even open. I am on ios 15 but nothing! Can’t even get a security code so I can use website. Any idea when it will work again? Thank you.
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Rhys
(@Rhys68679545) reported
@HSBC_UK When did banks care before about such issues? If your not straight and that’s for shorthand? Then understand they didn’t and don’t give a flying - - - - about your everyday concerns. Your being bought and sold for publicity. But your canny enough to know this right.
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Carsten Otto 🌱 🔦💉💉
(@c_otto83) reported
@HSBC_UK So I can only cancel my account when there are available agents? As said before, please fix your FAQ and mention that form where it belongs, it doesn't help on Twitter.
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the.fee.fairy
(@the_fee_fairy) reported
@HSBC_UK is there a problem with your app? I haven't touched the fingerprint ID and it's telling me 'too many attempts'.