HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 03/28/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Glawseagle Glawseagle (@Glawseagle) reported

    @HSBC_UK the amount of security you have now put in place makes it impossible for my to use my business debit card online ... its so difficult to change details on line ... so, guess what ... its a 4 hour wait on the phone. I rue the day we opened an account with you.

  • Ragga_muffinn Reggae Lover ❤💛💚 (@Ragga_muffinn) reported

    @HSBC_UK I don't have any other documents that are listed on the site. Can't speak a person that knows what they are doing. Everything is vague and unclear.Opening an account with hsbc uk is an exhausting and complicated process.

  • mrszoemundy Zoe Mundy (@mrszoemundy) reported

    @HSBC_UK Is there any issue with your direct debits today? my CC payment is scheduled for today but doesn’t look like it’s been taken?

  • pauldavies76 Paul Davies (@pauldavies76) reported

    @HSBC_UK I have POA for my mother who has #dementia I have been locked out of her account for two weeks and need to pay her care costs. No one is helping me. What are you going to do to fix it?

  • P2EKY David Peek (@P2EKY) reported

    @HSBC_UK oh my god getting a current account with you guys is like pulling teeth! Pathetic really asking for ID and proof of address when I’m already a mortgage customer! Any reason why you can’t do the simple jobs?

  • ToadsToasted Paul (@ToadsToasted) reported

    @HSBC_UK I closed my Help 2 Buy ISA on May 5th. I still haven't received my closure letter or statements despite the "within 5 days" promise. I've contact support multiple times and they don't care, "just wait". This incompetence is going to cost me my first house.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • _AliLee_ Ali Lee (@_AliLee_) reported

    @ProfPateman @HSBC_UK I've got problems too after entering my ib number the next page never loads. Tried in chrome and Edge and have super fast fiber so must be your end!

  • PaulRBradley Paul Bradley (@PaulRBradley) reported

    @HSBC_UK I am stuck in an endless loop of trying to log in... My phone is broken so I am trying to log in on a computer but to get in it's asking me to reset the security code on my phone, which I don't have. Banging my head against a wall here. Help please

  • ProNorthern Pro-Fit Northern (@ProNorthern) reported

    @HSBC_UK I’ve tried to call the fraud team, then put through to the dispute team, then back to the business banking, then cut off, then start again. Awful set up. Just want to report fraud. Impossible!