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HSBC

HSBC down? Current status and problems in Newbury, West Berkshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 28% Login (28%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93
    Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • lpande93
    Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • anbumot
    Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MonkeyBonus
    Sam (@MonkeyBonus) reported

    @HSBC_UK just opened new current account and want to take up the £170 switch service. Can I start the process over the phone or do I need to visit a branch? Thnx

  • johnsw
    John Spencer Williams • F**k Work Let’s Play (@johnsw) reported

    @HSBC_UK I currently can’t make any purchases online with my business card because I am told you don’t have my phone number for verification. I phoned and gave you my number that you already have. Still can’t purchase and phone support told me it must be the vendor’s fault (ie Amazon)

  • IsabelKydd
    Isabel Abrams (@IsabelKydd) reported

    @HSBC_UK app has updated and wants a security code but doesn’t send a text. Doesn’t accept my security no. either. Tried going to the chat room but you have to log on to the app to access it! How is that helpful when you can’t log on? HSBC are always so complicated!

  • TaggHE
    Helen Tagg (@TaggHE) reported

    Do I know any @HSBC_UK employees here?? Your bank has a great scheme to support charities with minimal input from yourselves - would you consider nominating The Snowdrop Project to support victims of trafficking? @SnowdropProject

  • Abster12Watson
    abiDHT (@Abster12Watson) reported

    @HSBC_UK your customer service is appalling you make errors but are unwilling to rectify them. All senior members of staff avoid customer contact.

  • MelanieHoskin
    Melanie Hoskin (@MelanieHoskin) reported

    @footballosso @HSBC_UK I've got the same - and when I open the app it's completely wiped the data and I can't log in anymore! Woke up this morning to do banking and can't get in - can't even log in online as can't get into the app for digital security code

  • chongma
    Matthew Broadhead (@chongma) reported

    @HSBC_UK hi, I'm on Android and the app crashes every time I try to log in. I cleared the data and cache but it still doesn't work. I even removed and reinstalled.

  • vc61
    MrsMartyn (@vc61) reported

    Someone has opened a bank account using my address. I have tried reporting it to @HSBC_UK but the twitter chat says they can’t help, the phone line has a recorded message saying they’re too busy to take calls and the text message only works if you’re a customer (I’m not) 🙄

  • MarcelleGibson1
    Marcelle Gibson (@MarcelleGibson1) reported

    @HSBC_UK unable to transfer to a new payee. Error 305

  • elegantthym
    Elegantthym (@elegantthym) reported

    @musicayamor @HSBC_UK Try @chistianmusa now to fix your account immediately