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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK Being a customer of yours with a years salary in savings seem to be a barrier to getting good customer services from you though. Why doesn't anyone answer the phone ?
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sarah knight
(@sarahkn06542558) reported
@HSBC_UK why is your mobile & online banking not working !! Have tried online on computer / phone / tablet and it’s not working , need access to MY money today ! Sort it out
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carolyn brooks
(@caz11) reported
@HSBC_UK is there a problem with your app. Since an upgrade I have to go via apple store every time can you help
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Daniel Hirschmann
(@danielhirschman) reported
@HSBC_UK you have locked me out of my own account after speaking to your representatives multiple times yesterday. Its not your money - its my money, your job is to give me access, not prevent it. I am amazed by the way you treat your customers.
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Lee Dearing
(@LeeDearing1) reported
@HSBC_UK wow worst customer service EVER.
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Mandy
(@Mandy07250963) reported
@HSBC_UK I have been trying to connect to International payment team and they are not able to give me answers why payment has been reversed back to my account. Is there anyone who can help me with my query. Thank you
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jez
(@Jez_Stott) reported
@HSBC_UK this bank is a disgrace. Riddled with ‘computer says no’ syndrome. I cannot access my account with no reason.
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Martin Davies
(@TwentyGotoTen) reported
@HSBC_UK are there any plans to switch customer credit cards away from Visa to something that @amazon will accept after January 22nd?
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Lillie
(@lillie_benn) reported
@HSBC_UK Hi, Unfortunately I don’t have time to wait on the phone for a while and I know I’m not the only person having this issue so is there no way the app can just be updated so it works again?
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Thomas James Grant
(@tjgrant) reported
@HSBC_UK is there a fix for the business banking app on Android 12 pixel 6 yet?