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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Renaud Guérin
(@RenaudGuerin) reported
@HSBC_UK "Since we can't yet officially support our app on iOS 16, let us deliberately break it, just in case it does work like most other apps out there" This is a daft, incredibly user-hostile stance that no other banking app I use has taken. Please reconsider.
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Andy Wheatley
(@Andy_Wheatley) reported
@AndrewCarrier @MastercardUK @HSBC_UK I’ve often wondered about whoever thought putting ‘OK’ under ‘Error’ was good for user experience and blood pressure.
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Karim ElMoheen
(@KarimElMoheen) reported
@HSBC_UK - Hsbc freezing my business account with no explanation and no time frame, I have to pay @hmrc vat bill by 7th of August and no help or explanation from @HSBC_UK .. you affecting my business and my hmrc records
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Anish Mohammed
(@anishmohammed) reported
@HSBC_UK customer support is outstanding in the wrong direction ….
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Pat Fanning
(@FanningPat) reported
@HSBC_UK Why is my mobile banking app saying Service Unavailable again? Your Chat keeps cutting me off. I've reinstalled the app and it's happening again.
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Renaud Guérin
(@RenaudGuerin) reported
@HSBC_UK If this is correct, it follows of course that you lied when you said your developers are "working hard to try and find a fix", because the fix is not technical : it is to simply reverse this wrong headed decision. The worst is that you apparently did the same thing last year !
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Adam West
(@bat1150gs) reported
@leocarr78 @HSBC_UK I haven’t installed as the time hsbc we’re really slow, I want to install to be able to help sort any bugs before main launch, point is that all other banks have added iOS-16 to there apps and hsbc is being really poor on support, it also means there is more chance of hsbc-
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Sabena B
(@sabena_b) reported
@HSBC_UK @ksound Dont make us turn back to iOS15 now! 😭 You guys can fix this…hopefully soon though because I have no idea how to roll back the update and would like access to my bank account once again
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Sara Ritzen
(@RitzenSara) reported
@HSBC_UK I’ve already launched a complaint. I’m not asking for help here, this is solely to make public my annoyance & frustration at the ineptitude of HSBC. Your CEO doesn’t seem to have a Twitter handle, how very coward. As long as the management doesn’t invest