HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 03/13/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (28%)

    Login (28%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nickswain7 Nick Swain (@nickswain7) reported

    @HSBC_UK Is there a problem with your online banking and phone help lines.

  • Savitha07765772 Savitha (@Savitha07765772) reported

    @HSBC_UK Not great. How can we live without access to our money!

  • arsenalF1101 Jack (@arsenalF1101) reported

    @mskc1707 @HSBC_UK My cards not working either thought I had run out of cash restaraunt wouldn’t let me leave was EMBARASSING.

  • Inimbi7 Inimbi / Amanda (@Inimbi7) reported

    @HSBC_UK We can't pay for our grocery shopping - huge problem for us rn - please keep us updated, at least knowing what's going on is better than nothing (I'm sure the teams are working as hard as poss to fix)

  • vcummingswriter Victoria Cummings (@vcummingswriter) reported

    @Martiniyoo5 @HSBC_UK ******! I almost got rejected at the hotel on arrival unable to pay. Fix it hsbc!

  • kattasandeep19 Traveler3468 (@kattasandeep19) reported

    @HSBC_UK @HSBC_UK it is not some, you are such a vague saying try again in a bit? Really? Your app is down for 3hrs, giving everyone nightmares.

  • ZaydEsa Zayd Esa (@ZaydEsa) reported

    @HSBC_UK If you don’t offer any compensation for this then that is shocking. You’ve made are Friday nights a misery. How can I not be able to access my own money. You have to offer compensation for a shambles of a mess up. Shocking!!!

  • BenBall91727298 Ben Ball (@BenBall91727298) reported

    @HSBC_UK Cannot access anything at the moment, app down and card getting declined everywhere while I am out with friends for drinks, when’s this getting sorted @HSBC_UK

  • jajamj007 John Jones (@jajamj007) reported

    @HSBC_UK How many is some? Be honest please? It’s been down for hours now and you don’t even mention it on your website - shouldn’t have to come to Twitter to find out.

  • JulieSe53887054 Julie Sewell (@JulieSe53887054) reported

    @adamjb68 @HSBC_UK Yes @firstdirect not working