HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 01/14/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • markreddy101 Mark (@markreddy101) reported

    Is @HSBC_UK premier the worst “premier” service??

  • seanrw95 Sean Wood (@seanrw95) reported

    @HSBC_UK, what's the reasoning for the new HSBC mobile app being so slow? I've been trying to use it for the last few days and it's absolutely awful. I'm using an s7 edge. Secondly, why am I not receiving refunds on my account until literal months after I request them??

  • BethCymraes Elizabeth Gibbon (@BethCymraes) reported

    @LlyrDerwydd @XennialJoe @HSBC_UK We had the same problem, manager couldn’t deal with it and a nightmare to get hold of the safeguarding team! When we eventually got hold of a member of the safeguarding team we had their email address and sorted that way and she would ring us directly! Good luck!

  • hhn_88_888 H N (@hhn_88_888) reported

    @dfstoke @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Truly ridiculous. Please also raise a complaint, only way to be taken seriously

  • Rob67611463 Rob (@Rob67611463) reported

    @HSBC_UK I have updated to ios15 over a week ago and the mobile banking app isn’t working. She. Will this be fixed??????

  • hhn_88_888 H N (@hhn_88_888) reported

    @4d8f1f7258b044d @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Always the same response. Truly ridiculous

  • hhn_88_888 H N (@hhn_88_888) reported

    @davidaak1991 @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Truly ridiculous

  • TomQuante Tom Quante (@TomQuante) reported

    @HSBC_UK Your live chat function never seems to work, how do I get help and advice?

  • Cooling____ Paul M (@Cooling____) reported

    @HSBC_UK APP will not work just flashes using iPhone 11 on ISO 15.1 what is the problem

  • anytimefrances Franny Lloyd (@anytimefrances) reported

    @HSBC_UK It'd be nice if you recognised as more than a donkey to be overloaded by malicious and illegal debt like you were overloading a donkey for the further glory of Tom Kemple whom you support in all his lies,perjuries and violence.