HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/25/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    @HSBC_UK Not really, it was just a general comment on your policy of removing counter positions. The lady who resolved my issue was actually polite and helpful.

  • alhan Alhan Gençay (@alhan) reported

    WHAT ******** IT'S MY MONEY LET ME ******* SPEND IT WTAFFFFFFFFF @HSBC_UK

  • mip2202 mip2202 (@mip2202) reported

    @HSBC_UK @HSBC_UK I appreciate the reply. If complaining can get this issue dealt with, then yes log a formal complaint please. It’s absolutely unacceptable to have to chase you to enable your app for a public beta version of the most secure mobile OS where other banks already have.

  • blackhairbub Mig (@blackhairbub) reported

    @HSBC_UK hi, used my credit card a few times yesterday, but didn't receive the notif on my phone, and they dont appear on app. Problem?

  • WNiknaks Nicky (@WNiknaks) reported

    @HSBC_UK Waited ages to speak to someone about my son’s mobile app only to be told that he’ll have to wait 5 to 7 days before he can get back on it, just because his mobile number wasn’t registered! Can’t get online either-not great service!

  • NelsonGaldeman Nelson Galdeman (🇦🇷,🧉) (@NelsonGaldeman) reported

    @HSBC_UK @BenGriffiths05 It’s not that you don’t support iOS 16 but you purposely make it close if its running in iOS 16, just let us be!!!

  • consumer_active David (@consumer_active) reported

    @HSBC_UK Premier Customer in dialogue w remote chat agent who's typing in broken English and unable to grasp the basics of online banking, let alone downloading OFX files from the last few months. please help.

  • 180113thomas Thomas Wensley (@180113thomas) reported

    @HSBC_UK Hi there, my hsbc app keeps crashing and I can’t even reach the login screen before it crashes is there an issue with the app?

  • Erdemkarks Erdem (@Erdemkarks) reported

    You would think that a flagged transfer would immediately be looked into and sorted ASAP BUT NO! Not with @HSBC_UK You cant even find answers! Its absolutely ridiculous. They treat you like ****! #hsbcuk

  • krzysiek_borek krzysiek borek (@krzysiek_borek) reported

    @HSBC_UK do I have to come to one of your branches to solve an issue with mobile banking? Can't login in the mobile app and on the web.