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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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𝜜ηη 🌷🌷🌷
(@AnnWhitam) reported
@HSBC_UK Is the problem with verified by visa, or the merchant? I was using @UrbanOutfitters online page last night when it wouldn’t verify
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Harry.
(@GottHarry) reported
@HSBC_UK @diegor It’s not as simple to downgrade to iOS 14. Need to completely reset the phone and if the back up is an iOS 15 one you’ll lose everything. Why not just update your app or change the digital security key function so online banking is still accessible via web? **** bank really.
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Katie Jarvis
(@katiejarvis) reported
@HSBC_UK I don't have an account, so contacting you is difficult. An elderly relative banks with you in Stroud, Glos. The branch is reopening as digital. I need to know if he can easily use that service as he doesn't do online. Will there still be staff there to help him, please?
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PaulInManc
(@PaulTheMinx) reported
@HSBC_UK Your mobile banking app has stopped working again, after Apple iOS15 beta update. Any news on an app update from yourselves, please?
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John Holt
(@johnholt44) reported
@HSBC_UK Quickbooks is saying your system is down as it is unable to connect for three days now
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*iJabbed*
(@iPoof) reported
@GottHarry @HSBC_UK @diegor The weird thing is the app worked fine. Then app was updated and it stopped working. Please give a definitive reply. Days had been given even weeks now downgrade! What is it please?!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Dan Harrison
(@johnnybigpotato) reported
@HSBC_UK You need to improve your customer services big time, wasted hours today trying to find something out, I am apparently blocked from talking to you about my own account!
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*iJabbed*
(@iPoof) reported
@HSBC_UK @chrissmith7979 iOS 15 is out next week. Will you fix by then as you will have a major problem on your hands if you don’t.
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*iJabbed*
(@iPoof) reported
@HSBC_UK @bat1150gs That’s a different response to earlier. Please check before replying to people. Before your Twitter responses were update in days. Then weeks. Now downgrade. The app was working fine. When will it be updated please. Please check before you give a response.