HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/14/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • edandersen (T)ed Andersen (@edandersen) reported

    @HSBC_UK The GSA Error appears to happen every couple of years, probably some certs expiring

  • p4pi_4 P (@p4pi_4) reported

    @HSBC_UK answer your dms my internet banking is not letting me log in since this new iOS 15

  • samuelsaurusrex Sam Hayward (@samuelsaurusrex) reported

    @HSBC_UK is your app currently down? Not able to make any payments at the moment. 'System error'. Thanks.

  • BenjieMoss Ben Moss (@BenjieMoss) reported

    @HSBC_UK your in-branch staff refused to allow me to close my business account in person, and told me to do it via the website. One of the main reasons for closing the account is that I can’t log into the website. Any suggestions on how I can leave?

  • TyriusHenry Gambits (@TyriusHenry) reported

    @HSBC_UK I’m still on hold after 40 mins. Was meant to be transferred to another department I am now an hour and 16 mins into the call - is this normal? Very poor service- there anyone still on phone lines at this time?

  • Robwalk41597579 Rob walker (@Robwalk41597579) reported

    @HSBC_UK really poor service today - want to access my currency account statements - can’t see them online, branch can’t help, can’t get through by phone.... 90 minutes on live chat to be told it’ll take 10 days!!!!! 10 days to get my own information from my own bank account....

  • eest_eest eest_eest (@eest_eest) reported

    @HSBC_UK Can you fix HSBC UK mobile app as it doesn’t respond at all and I can’t access my accounts. Insane.

  • zaphodikus Conrad Braam🤖 (@zaphodikus) reported

    @HSBC_UK customer experience improvement suggestion. When I have to re type the pin, clear it, don't assume I'm going to hit backspace 6 times. Also don't require I tap enter, and tap submit too. That's just #friction.

  • billyrobson Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @HSBC_UK is the app not working?

  • chelsieweston Chelsie Weston (@chelsieweston) reported

    @HSBC_UK your app isn’t working.