HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 01/01/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RJNotLupin Theo🐻 (@RJNotLupin) reported

    @HSBC_UK It still isn’t working for me, tried deleting & redownloading, restarting my phone, nothing has worked it just crashes and closes once I go on the app. Waiting for my physical secure key so that I can access my bank but that could be another weeks so idk what you expect us to do

  • DreyfusJames James Dreyfus 🟥 (@DreyfusJames) reported

    @scorpiogirl23 @HSBC @HSBC_UK Their attitude was ‘not our problem’. Barely lifted their heads up. Appalling.

  • pinmole pinmole (@pinmole) reported

    @HSBC_UK Thanks. I can’t find the generic info you mention. It doesn’t seem to have been posted. All we need to know is when/if the problem will be sorted. Will it take longer for some models/OS than others? If so please give details. Currently doesn’t seem to be sorted for any of them.

  • sergekibalchich Serge Kibalchich (@sergekibalchich) reported

    @HSBC_UK Business app not work for me (server unavailable) iPhone 12

  • louisajh4570 Louis (@louisajh4570) reported

    @HSBC_UK Hi! I'm unable to open the HSBC app on my iPhone 6s. The website says the app isn't down but I don't know why it isn't working all of a sudden

  • LisaFloyd32 Lisa Floyd (@LisaFloyd32) reported

    How do I get @YourSSE and @HSBC_UK to answer their phones please!?? I need to sort important queries for a vulnerable person who does not use online services. I'm doing my best here, any help please?

  • harkness_mandy Mandy Harkness🟥🕸 (@harkness_mandy) reported

    @DreyfusJames @HSBC_UK HSBC are a nightmare! My husband needed statements for his business account, you can’t order on the app, they won’t do it over the phone you have to go into a branch! Also wallet stolen over weekend & unable to order new cards as “system down”🙄🤯

  • SteveBarracl Stephen Barraclough (@SteveBarracl) reported

    @HSBC_UK iPhone 12 with 14.8 update on. It won’t even let me login anymore and is now saying it doesn’t recognise my credentials. Business app is the same too.

  • psmcg76 Paul McGee (@psmcg76) reported

    @DreyfusJames @HSBC_UK Sounds like awful service.

  • ramarmy10 Lee DCFC Adams (@ramarmy10) reported

    @HSBC_UK once again being treated like rubbish and lied to bu the online chat team. No support whatsoever and not releasing payment that should of never been took anyway and now overdrawn! #discrace