HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 12/25/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex__Varga Alex Varga (@Alex__Varga) reported

    @HSBC_UK fix your app please!!

  • st_astro ST Astrophotography (@st_astro) reported

    @HSBC_UK Thanks for your reply, but this is almost 3 months, you guys are quick to update when my balance goes up, but not when it goes down

  • Portas30k Portas (@Portas30k) reported

    @Grotticia @HSBC_UK I'm getting the same error message. But the HSBC website says mobile banking is not down.

  • nippa77 Neil Simpson (@nippa77) reported

    @HSBC_UK I cannot connect to my bank accounts via the app or website. Messages suggest it is a problem with my connection, but my connection is fine. Is there a known problem at this time???

  • duffinvestor Duffinvestor (@duffinvestor) reported

    @ftse123 @HSBC_UK I can’t login either.

  • slp6 sharon peacock (@slp6) reported

    @HSBC_UK is there an issue with the app this morn as won't let me log on, keeps,telling me not conmected to Internet when I am

  • MichaelLarkin17 Michael Larkin (@MichaelLarkin17) reported

    @HSBC_UK 2/2 she was reading from a script and would not listen that I had not entered any account number as I was using Truelayer. She put the phone down 😮 Although you would think there would be some sense check I had already transferred 2 payments to this account this week !

  • TheHonestOne65 Graham Hansford (@TheHonestOne65) reported

    @HSBC_UK Your banking app is not working on IPhone currently as it keeps on coming up with an error message. Message says Can’t connect to HSBC network and check your device settings. Have you got an issue with the app this morning?

  • jesta180 PJ (Surname) 🤦‍♂️ (@jesta180) reported

    @HSBC_UK particularly slow tonight. 30 mins on hold because the app has blocked me out of ALL of my banking access

  • dicko_33 Chris Dickens (@dicko_33) reported

    Hi @HSBC_UK is there any update on the banking app at all please? Not being able to access online banking is a bit of a pain