HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 03/29/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (28%)

    Login (28%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • fcampkin F Campkin 💙 (@fcampkin) reported

    @findercomUK @HSBC_UK I don’t know how you get any awards ! I just spent TWO hours waiting for an answer on the phone. I spent two hours trying to get through on chat line ! Every time I got to no 1 it timed out ! Until it closed. I waste most afternoons trying to get help with my business account

  • PrincessFifiMcr Amelia Badelia (@PrincessFifiMcr) reported

    @pcardno @HSBC_UK @MartinSLewis The new update is awful and yes I almost transferred the wrong amount twice

  • RacingDaily STARMER_OUT 🇬🇧🇵🇸 (@RacingDaily) reported

    Are @HSBC_UK's security measures so convoluted and impossible so as to avoid needing telephonists to answer customer phone calls? You literally cant get to a human being. HSBC are incommunicado from their own customers, inc. OAPs that have no other way to bank

  • GreigWatkins Greig Watkins (@GreigWatkins) reported

    @HSBC_UK I’m not happy with the new phone app. It’s too rubbish and I prefer the old one. Why mess with things that are not broken?

  • victorenz5 victorenz (@victorenz5) reported

    @HSBC_UK @AmazonBusiness Do HSBC recognise what a Refund Reference Number is? I am being told that RRN No is a banks reference for a refund. Please help me with this @HSBC_UK

  • jobluebell Joanne Bell (@jobluebell) reported

    @HSBC @HSBC_UK tried to cancel a credit card over the phone yesterday for an account I haven't used in well over 3 years - Credit Card team wouldn't even speak to me as I didn't have my expiry date or credit limit - shocking service and now stuck with a CC on my file I don't want

  • ColinJMorgan Colin Morgan (@ColinJMorgan) reported

    @HarleyTales @GitTheBiker @HSBC_UK Awful!

  • jeps22 Jeps22 (@jeps22) reported

    @HSBC_UK 3weeks to reissue a cancelled credit card, in interim u cancel my DD to pay credit card without telling me. Whacked me with overdue payment charge as a result, advised credit agencies &tell me it will take 8 weeks to get YOUR error reversed. Lucky im a premium customer!

  • ionaclio Elizabeth (@ionaclio) reported

    @HSBC_UK Along with many others I cannot access my account as I’m on IOS15. You have got to sort this out pronto. #furious

  • kuelrama Coal Kuwalha (@kuelrama) reported

    @HSBC_UK @HSBC absolutely shambolic phone customer support when your security system fails. I need to access my account to pay staff. Telephone banking wait over 90min so I gave up. That wait cost me over £45 in mobile costs. You said a 20min wait, that was a lie.