HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 03/02/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (18%)

    Login (18%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonno10721563 Jonno (@Jonno10721563) reported

    @DrHoenderkamp @HSBC_UK Left them because of there service and moved to @monzo

  • Catherinebattr1 Catherine b (@Catherinebattr1) reported

    @DrHoenderkamp @HSBC_UK @British_Airways the same I have a travel voucher I can’t use online the web chat people tell me to call and book flights but I tell them it’s cuts me off as not taking calls so it’s literally impossible to use voucher. Requested refund but not eligible

  • Alright1973 Daydreamer (@Alright1973) reported

    @DrHoenderkamp @HSBC_UK Go into a branch with a problem and they tell you do it online.

  • wordsmithaaron Aaron (@wordsmithaaron) reported

    @HSBC_UK Why is it so difficult to close an account? Premier customer, trying to upgrade my credit card and going round in circles. Can’t do it online, can’t do it over the phone, can’t do it over chat. Trying to close it now and it’s just as difficult!

  • CoddGrahame Grahame Codd (@CoddGrahame) reported

    @DrHoenderkamp @HSBC_UK I agree 100%. None of us matter anymore. C19 still used as the excuse, despite the fact that the pandemic is over. Rubbish service is the new normal

  • MessedUpMusic Conor (@MessedUpMusic) reported

    @DrHoenderkamp @HSBC_UK If your looking for a bank that doesn’t block cards etc then Santander. I’m moving from Halifax to them as Halifax’s fraud system is far to sensitive and trying to resolve it takes 4 hours.

  • Charles63068231 Vanessa Hudgens Greene (@Charles63068231) reported

    @abeldzi @HSBC_UK I had this same issue some weeks ago I was so frustrated and confused,till a friend of mine introduce me to this team on WhatsApp #+1(720)-383-7612 kindly message them now for help.

  • LizEllisPhD Liz Ellis (@LizEllisPhD) reported

    @HSBC_UK hi is your mobile app down? I keep getting told to try later?

  • Vats_1968 Vats (@Vats_1968) reported

    @HSBC_IN pathetic service ..my inward remittance of expenses has been held up for the past 9 days. Will anyone respond? @HSBC @HSBC_UK

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service