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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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(@stuart_k18) reported
@Tatty_is_ALIVE @HSBC_UK Having exactly the same problem , so infuriating 😡
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🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼
(@chatteris18) reported
@HSBC_UK the HSBC app on my phone has not been working now for three days it crashes each time I try to load it I’ve spoken to agents who are unaware of any problems are others getting the same?
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Keepcalm
(@NoworneverC) reported
@HSBC_UK Could you help to take a second look at my application? I was told by broker that they've sent up all requested documents for HSBC's review, and also escalate my application to speed up
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Kathryn Rowland 🎶
(@Kathryn_Rowland) reported
@HSBC_UK @HSBC clearly don’t value their customers. Currently in hour 4 of calls today …. Mostly on hold …. Still can’t access my own money.
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🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼
(@chatteris18) reported
@SENIGO89 @HSBC_UK I’m having the same problem in an Apple iPhone 6 two days now it has been
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Jack Dylan Preston
(@_preston_) reported
@HSBC_UK evening, my mother has been unable to access her mobile banking app since the update 2 days ago. iPhone 6 on ios12. Any fix planned?
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Phil
(@BO3673) reported
@LouJoSays @MotivatedManta @HSBC_UK I did an AFPS15 pension calculator pretending to be an LE Major (big bushy moustache) retiring at 55 with 37 years reckonable service. 102K lump sum and 31K a year until pension age then 36K a year. Not too bad considering you could still continue working from 55.
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A Avery Stills
(@aaverystills) reported
@HSBC_UK Can you explain why your mobile app help team directs me to phone a call centre regarding credit card limits, but after phoning them they tell me they can't help and that I must apply online? Complete waste of time.
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sandee
(@sarad85772161) reported
@sarahbeeny @HSBC_UK Been with @LloydsBank forever and have never had a problem with them.
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Emma 💙
(@EmLou1979) reported
@HSBC_UK Dad has had to pass care of mum to me while he goes into the bank to sort this. It seems we can sort this problem out through them. However, it would be great if HSBC could review their policies on opening accounts for disabled, housebound and carers. Thank you.