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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (20%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ellis Bennett
(@EllisJ_Bennett) reported
@HSBC_UK No worries. I did submit an online application and then later realised you can’t do it online if you’re an existing customer. Is there any way this application can be disregarded in order to prevent the credit search? Thanks
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Matt Golightly
(@mattygogo) reported
@HSBC_UK hi I am trying to amend a standing order online but keep getting an error message saying try again letter. This has been the case for days and I need to urgently change it. Can you resolve this?
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JMB
(@JoBrodrick) reported
@HSBC_UK ant reported issues with the business app or is it just me?
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Aaron
(@_aaroncater_) reported
@HSBC_UK is it possible to open a Flexible Saver account over the phone via telephone banking? On your website (screenshot attached) it says you can but a friend of mine tried and said she couldn’t? I am only asking as I am not comfortable using online banking - personal reasons
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Anna Blewett
(@annie_knowsbest) reported
@HSBC_UK I've been banking online with you for years. Have just been locked out for entering 'incorrect' security codes 3 times in a row. But they weren't incorrect - I was really careful to make sure 2nd and 3rd attempts were accurate! Automatd chat responses can't help...
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Hedwig Wendell-Crumb
(@FleabagSilverm1) reported
@HSBC_UK Tried to open HSBC Advance on HSBC website. Completed application then realised I have to open through the link on AndyCleverCash website to get the £175 switching bonus. Please can you disregard my first application and only process the second application I made today.
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susie
(@susie_worm) reported
@HSBC_UK I’m receiving “unable to receive transaction information” message on business mobile app. Do you have technical issues?
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Helen SD
(@nelehsd) reported
@HSBC_UK banging my head against a wall. Trying to make an online payment which is blocked saying to contact your bank. Bank refusing to help blaming merchant. Merchant saying contact bank. Bank say to use another payment method (don’t have one) 🤯🤯 please help…
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Claudia Blunt Casting
(@claudiablunt) reported
@HSBC_UK I’m waiting to speak to someone about opening a new account, I was told because I’m an existing customer I’d be waiting 40mins.