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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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nomanjawaid
(@nomanjawaid18) reported
@HSBC_UK It's really impossible to connect HSBC business telephone support. Online chat team doesn't have any idea of things. 1 hour of waiting in call centre queue and in the middle they disconnect the call. HSBC needs to solve these issues
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Zoe Jacks
(@ZoeJacks) reported
@HSBC_UK Called number. It's a joint account we need, not 3rd party mandate. Told I can't have form sent or link given. Must go to a branch - I don't have one nearby. My father can't pick one up. He's housebound with terminal cancer. Is it impossible to send a link that I can download?
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PSteynberg
(@PSteynberg) reported
@HSBC_UK you will absolutely read it and go "geez, no wonder this customer is so pi$$ed off". It is an abomination.
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Andrew Watkins
(@AndrewW93733842) reported
@HSBC_UK @Shelter #hsbc_uk I am absolutely astounded, appalled, and disgraced at the level of customer service, professionalism and reassurance my parents have received after becoming victim to fraud. Cut their holiday short to due to fraud for £23k catalogue of failures isa sold for £37k disgrace
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annie owen
(@Anniecdoting) reported
HSBC_IN HSBC_UK If funds are locatable, please URGENTLY place in recipient’s account today. If funds cannot be located and are lost, please replace funds from HSBC and place in recipient’s account TODAY. A bank holding money intended to help COVID sufferers is IMMORAL.
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Mo S
(@thehardnoclife) reported
@HSBC_UK “the worlds shittest bank”. Terrible #customerexperience The bank that’s ethics is as good as toilet paper!
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Lee
(@owens_lee) reported
@Chelseachemist1 @HSBC_UK It’s more annoying that there is no way to log in without a secure key anymore. So can’t access my account until new one arrives.
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Kuwait Electrical
(@KuwaitElectric2) reported
@HSBC_UK Hi, I'm stuck abroad and trying to reset my online banking details without any luck... please can you help?
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SUE HYDE
(@naturesgreat) reported
@HSBC_UK you failed to tell me when I ordered my new smart key that I wouldn't be able to access my account online until new one arrived. So inconvenient given that I am unable to go into bank today cos its closed to get statement so I can call up to make transfers I need to do!
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CJTShadow28
(@CjtShadow28) reported
@HSBC_UK @HSBC Please fix your app, the app crashes every time on iOS 15. I have tried it on my iPad too which is running iOS 15, meaning it’s because of the IOS 15. Please update to support IOS 15, thank you! (I have tried also reinstalling.)