HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 12/31/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 38wibblewobble Bobby E (@38wibblewobble) reported

    @HSBC_UK @CatherineDunn8 to all the people getting ‘we really care about your issue, please DM us’ expect nothing. 3 time I DM yesterday….absolutely no reply. It’s cute how they think they are helping us by throwing us off our app. High St banking is dead.

  • Joshpitt7 Josh pitt (@Joshpitt7) reported

    @HSBC_UK It's just saying this service isn't available right now and has been for several days, I have checked to see if the app is updated and it is

  • 38wibblewobble Bobby E (@38wibblewobble) reported

    @HSBC_UK to all the people getting ‘we really care about your issue, please DM us’ expect nothing. 3 time I DM yesterday….absolutely no reply. It’s cute how they think they are helping us by throwing us off our app. High St banking is dead. 3 yrs and you will be all gone

  • pjjervis Not so furry anymore (@pjjervis) reported

    @HSBC_UK Thank you for such a quick reply. That has addressed the issue. This isn't really good though if I can't use the app as intended. Is there an ETA on when I will be able to use all the functionality again?

  • ShankarKalinge Shankar Kalinge (@ShankarKalinge) reported

    @HSBC_UK unable to login using mobile app as well as through browser

  • Jamie_M_G Dragon Rider 358 (@Jamie_M_G) reported

    @HSBC_UK you're customer service sucks

  • Carl__Poulton Carl (@Carl__Poulton) reported

    @HSBC_UK Hi. I'm going to keep replying @HSBC_UK @HSBC until somebody actually speaks to me. Been in branch again and even your own staff can't speak to the right people "no way of getting in touch with them". 7 weeks no money. Please Help!

  • lizzycampbell Lizzy Campbell (@lizzycampbell) reported

    Hi @HSBC_UK, you keep sending me emails but there's no 'Unsubscribe' option. I've not had an account with you for 10+ years and all I want is for you to stop emailing me. Is there somewhere I can send an email to get this done? There's no form on your website.

  • claire_c_88 Claire C (@claire_c_88) reported

    @hsbc_uk my fingerprint stopped working on the app now my digital securr key is blocked but my security answers keep saying wrong when they're not. Now it's blocked the app and online banking and neither them or phone calls will fix problems. I need to log in somehow

  • MahmoudSHAS Mahmoud (@MahmoudSHAS) reported

    @HSBC @HSBC_UAE @HSBC_UK The worst bank ever in UAE, you will never be able to reach their customer service it been 52 min and I'm still on hold,,,, Kill me