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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emma, Queen of The Funniness
(@EmmisStories) reported
from
Shrewsbury, England
@HSBC_UK Fuming. Trying to help my elderly father with his banking this morning, with the estate of dead mother (which you've messed up for 8 months), and you've locked us out of the mobile and online accounts for errors you created. We're close to moving our accounts immediately
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🇺🇸🇬🇧 🏳️🌈
(@PhillipsDicky) reported
@firstdirect I’ve banked with you since the 90’s. I haven’t had a single complaint but why on earth has @HSBC_UK got rid of counter service? Their advice, if you need to do actual banking: try the post office love.
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Surely It's Obvious
(@SurelyObvious) reported
@HSBC_UK As business customer I recently opted out of paper bank statements, only to find out I'm STILL getting a paper statement every month JUST for monthly account fee! I was told this is standard policy. This has to be the mostly ridiculous policy ever.
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Adam Print
(@AdamPrint3) reported
@HSBC_UK Hi. It's still not working. 8ts been nearly a week since you were notified.
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TOM RIDDLE’🧛🏾♂️
(@neyxsweat) reported
@HSBC_UK i need help knowing if I am not being scammed by someone using your emails
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AML
(@AMLT451) reported
@HSBC @HSBC_UK What customer service is this? On hold for a agent over 2 hours!! Ruining my husiness and wasting precious time!!!!
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Sheshivardhan
(@Sheshivardhan28) reported
@HSBC_UK #BANHSBC This Social media platform,You people are giving smart reply, #BANHSBC Nt willing to resolove,the issues, They are Mypersonal information to 3rd Party people,Be careful with HSBC #BANHSBC
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Caroline Z-D (PhD in progress)
(@Cantabulous1) reported
@Thin_As_Lizzy @HSBC_UK The equalities act allows for services to be provided to people with specific protected characteristics where that group has previously been marginalised and has less access to other services. I would think there is lots of evidence that such a programme as this would qualify.
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Rob Dyson
(@dysontour) reported
@RevRichardColes Because @HSBC_UK and others are shutting branches these ten dinosaurs will become a hundred at an open one soon. I raised the issue with @Moneybox yesterday. Because you can't log in you can't get online help and to call, well! Customer service at its best.