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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Hall 🇭🇰
(@hongkonggraeme) reported
.@firstdirecthelp why can I no longer use a @HSBC_UK machine to pay cash into my First Direct account? I've been a customer pretty much since you began and this is the first time I've needed to complain. I guess this was one of those changes "to improve the customer experience".
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bernadine
(@bernadi67575267) reported
@HSBC_UK I’m not a personal customer nor business so will they be interested?
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Lakshmi Senthil-Kumar
(@lakshmiskat) reported
@HSBC_UK Hi My mobile banking app is not loading since yesterday. I called your contact centre, the staff said that they were working on the same & would be normally working today. But the app is still not loading. I am not able to access my bank accounts & I'm struggling to make pymts
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Fiona Nicolson
(@continuouscomms) reported
@HSBC_UK Thank you - left it for a few hours and service had resumed by then. I don't usually have to clear cookies before being able to access my bank account and am not experiencing any problems with accessing anything else online, so hope it might have been helpful to let you know.
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Lucy Wright
(@Lucys1215) reported
@HSBC_UK Hi looks like this issue is still persisting I cannot confirm a payment only reject it , this is for car insurance and is urgent, please can you help? Thank you
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bernadine
(@bernadi67575267) reported
@HSBC_UK what is happening with international payments? Online was down on Friday, promised it would be operational in 24hrs, managed to make an online transfer on Saturday but still pending close of business today. Grace on chat had no idea, her explanation did not make sense😟
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landon
(@land0nxo) reported
@HSBC_UK trying to speak to an advisor asap regarding business account but your chat ain’t working online.
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Emma Hilton
(@emmahilton67) reported
@HSBC_UK are there any issues with mobile banking today...I am unable to transfer money to a new payee and have been unable to do so all day
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Andy Powell, Bard Emeritus
(@apowell01) reported
@HSBC_UK I have banked with you for over 40 years and I am not happy customer at the moment. How long do I have to wait in your never ending queues?
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Savvy
(@Savvy22125824) reported
@HSBC_UK Unable to make a transfer to new payee using banking app, getting error message 'this service is temporarily unavailable'. I also cannot pay off credit card, when asked to confirm the payment nothing happens after pressing the button!!