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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (23%)
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Website (11%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Donald McKenzie
(@anglibubs) reported
@lottyburns @HSBC_UK They've probably cut their staff numbers in half, in order to maintain their lack of service.
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Mike Paton
(@jockobite) reported
@HSBC_UK @jockobite Happy anniversary us It is 13 weeks since my account was hacked and you blocked my account. Why is it taking this long to resolve this issue 😫
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Isaac Timmins
(@ITtimmins) reported
@HSBC_UK Hi I have just seen you've taken the decision to downgrade the Warrington branch to a cash free one (slightly odd for a bank) where will the nearest branch with counter service be post the de-furb,
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Goutam
(@Goutam54206511) reported
@HSBC_UK your dispute team should be helpful to ur customers at this difficult time - travel company has not refunded us the money and we are not getting helpful support from HSBC dispute team. Very disappointing as the money is critical for us and we raised disputes in Aug 20
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Keith Evans
(@KeyInnovate) reported
What a truly inadequate & disgraceful response from the @hsbc_uk team today to my LPA registration. In a pandemic, when we need support & helps more than ever, the British banking system remains archaic & self serving #ShameOnYou
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⚡️Lady Grinning Soul 🟥🟧⬛️
(@Lady__GSoul) reported
@HSBC_UK Hi, it's working now but I was getting an error message
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lucy lucker
(@gooseylucker) reported
@HSBC_UK Hi guys, I'm trying to resolve an issue with my account. I can't log in online as I've been living in New Zealand for 8 years now and my security key doesn't work anymore. Can some please DM me? as i cant come into a branch either!
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Alan I Evans
(@Taintedpure) reported
@taisling @HSBC_UK I have the same issue - haven’t made any ‘attempts’ but an immediate pop-up locks me out for 5 minutes, then another 5. I wondered if a 3rd party was trying to hack my account and racking up ‘attempts’ from somewhere else!?
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Anita werrett
(@ukneetas) reported
@HSBC_UK please help my neighbour. She has just told us she was scammed today by somebody claiming to be from microsoft. She was full time carer for her ex husband who had dementia, they have taken her savings which she was surviving on as she lost her job 💔
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Wilameana
(@maverickladys) reported
from
Barrow-in-Furness District, England
@DaveMCnowInKent @HSBC_UK I would just like to be able to log onto my account, keeps logging in then immediately logs out, almost every time I log in, trying to make a payment but just logs out. I’ll switching if you don’t sort your site out. This is an ongoing problem for months now!