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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Travis Newton
(@ntrav99) reported
@HSBC_UK any idea when you'll be bothered to fix your mobile banking app? It's been crashing on load for over a week now yet there is no update or even basic comms to customers. Can't do any banking unless I'm prepared to phone a call centre. Genuinely appalled!
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Fee Woody
(@woodley_fiona) reported
@HSBC_UK just been advised by my local branch that they are unable to help with my enquiry as they are closing in 40 minutes
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Caroline
(@Sweet_Carrie007) reported
@HSBC_UK disgraceful service from Hsbc today- they’ve lost personal information of mine and signed documents and copy of my marriage certificate. ‘Not lost, just can’t find it’ was how they put it. #unprofessional #againstGDPR #lossofconfidence
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Sesh
(@dksesh) reported
Hi @HSBC_UK is your free current account switching service available only for new customers or do you offer it to existing customers who are looking to consolidate their current accounts from other banks to yours. Thankful for any info.
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Travis Newton
(@ntrav99) reported
@HSBC_UK ...progress. Which is pretty standard for any service impacting outage in IT. I understand that things break, my issue is that despite the fact this has left me pretty much unable to do any banking at home for over a week, and the fact that your business model/infrastructure...
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Balazs Vigvary
(@vigvaryb) reported
@HSBC_UK The email I recieved after opening an account details what I should recieve by post and also says: "If, you don’t get all three, please let us know"... there is no way to let you know if I didn't recieve my tel. banking securtiy number. I literally can't log in anywhere
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Andrew Fox
(@andrew49_fox) reported
@HSBC_UK Disgraceful service offered to my mother this morning . Seemingly if you lose your credit card and don’t use Internet banking you just put the phone down on customers without sorting the problem out !!
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Ande Gregson
(@AndeGregson) reported
Dear @HSBC_UK you have an appalling customer service desk for business customers trying to report fraud on their account … bounced around three departments … unbelievably poor … you will lose a customer very soon :(
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Michelle King
(@missyking) reported
@HSBC_UK I don't want to reset my password, I want to generate a security code to log onto Internet banking and have the same fault as numerous other customers .. is there a fix for the bug please?
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Spike Gerrell
(@landofspike) reported
@HSBC_UK You must be aware that your mobile app isn't working. I can't access my account. Your service is not good enough. Sort it out.