HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 12/29/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • janephillips50 JaneEP (@janephillips50) reported

    @HSBC_UK Still no security number and no access. Incompetent and unacceptable.

  • JennyAyre Jen (@JennyAyre) reported

    @HSBC_UK hi, I’ve been back and forth with your support teams today trying to track transfers that first you tell me Monzo has rejected and then claim have been stopped for fraud. I’m getting nowhere and I don’t know where my money is! How can I escalate this?

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    Today is a nightmare - @HSBC_UK security systems won't let me reset via app as security key needs to be redirected from old (DEAD) mobile. Online reset needs security key which I can't access from new mobile as app won't work - talk about circle of ouroboros!

  • Waelelquesni Wael Ali (@Waelelquesni) reported

    @HSBC_UK Thank you for your reply. I am not the only one though. Just read lots of reviews on TrustPilot. May be the bank should have some duty of care towards its customers. That may actually help people and help the bank gain some trust. HSBC-a-bank-not-to-trust

  • Ladi58517720 Ladi (@Ladi58517720) reported

    @Jo_Rodgers @HSBC_UK Same issue I had with my account not until I was refered to this guy @Harry_perrel on Twitter he was referred to me by my aunt .... I think you should hit him up

  • karamanugur1 Uğur Karaman (@karamanugur1) reported

    @HSBC_UK Hi, I made an international miney transfer. In the transfer webpage, it states the payment fee is only 4 pounds but 29 pounds was paid from my account. Can you please help me to clarify this?

  • o23kong Otuekong (@o23kong) reported

    @HSBC_UK Suddenly been kicked off the app, saying my fingerprint details have changed, when they haven't and can't sign in again :(

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    Huzzah! @HSBC_UK customer service call centre super helpful - didn't mind hanging on for 15 mins as issue resolved very quickly Can! Can access my account from app and website again.

  • AlThad Thadius Albert Denton (@AlThad) reported

    @HSBC_UK Thank you. I have sent it to both the text service and emailed it to your team.

  • Mattski_G Mattie Gallagher (@Mattski_G) reported

    @HSBC_UK Following procedures isn't an excuse for having no morals. You can dress it up anyway you want to in an attempt to make me look like the bad guy here. The fact is I'm reacting to your poor service, not the other way around.