HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/24/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • olifranklin Oli Franklin-Wallis (@olifranklin) reported

    Really helpful that @HSBC_UK's banking app has broken leaving me unable to view any bank statements the weekend that tax returns are due 👍

  • rforjoe Richard Forjoe 费乔 (@rforjoe) reported

    @HSBC_UK It’s happening after I click get a quote and fill in my information. Seems to be working via incognito 👍

  • greenrascal_ Mike Green (@greenrascal_) reported

    I should be able to use online banking just using one device not having to use multiple devices to log in on my laptop. A bit like going to a bank and being told you have sent me a magic word in the post I will have to say to get in the bank @NatWest_Help @HSBC_UK

  • andrewg1961 Andrew Gatehouse (@andrewg1961) reported

    @HSBC_UK Can someone advice me how to pay a cheque in on your app as have tried several time but getting error saying cannot read details … tried on a dark background, flash on but still not working..can’t get to a branch as closes at 3 and still at work. Is there a app update

  • DigitalBjorkman Shane Bjorkman (@DigitalBjorkman) reported

    @HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help

  • Louise33169501 Louise (@Louise33169501) reported

    @HSBC_UK have spent over an hour and been kicked from chat twice due to agent inactivity trying to close my account, very unhelpful. Also just been told to pay £12 charges unexpectedly. Poor customer service. Any reason?

  • cloudcuckoospit OobliGoobli loves you! (I do.) (@cloudcuckoospit) reported

    @HSBC_UK Please read my tweet about my son being scammed. Are you absolutely certain you can't track the scammed down? I'm gutted for my son, and angry that people get away with this.

  • DigitalBjorkman Shane Bjorkman (@DigitalBjorkman) reported

    @HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help

  • bentasker Ben Tasker (@bentasker) reported

    @HSBC_UK It's very, very slow and has a tendency to hang :) Takes it about 15 second to even do auth at the beginning It's also quite inconsistent, sometimes you view an account & it includes a link to manage DDs/payments at the top, sometimes it doesn't.

  • Lintilla09 Alice Amelia Hall (@Lintilla09) reported

    @HSBC_UK It's taken me nearly 6 hours and I'm on my 4th phone call. All I want to do is confirm my details on a mortgage extension. Is there any way I can do this over the phone? I can't sit on hold for another 40 minutes and the website isn't working for me 🙏🙏🙏🙏🙏