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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Withdrawals (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Hoghton
(@CMHoghton) reported
@HSBC_UK I haven't had a secure key for years because I use the app and it will now take five working days to arrive. Any idea when the app will be up and running. I was told on the phone last night that they can't guarantee it will work at all.
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Ido Sum
(@ido_sum) reported
Every rare time I need something from my bank @HSBC_UK and get the worst customer expirience on earth, I see the #NeoBanks oppurtunity clearer. The bar is so low, that you literraly need nothing to beat it. 50% of my activity is already elsewhere, the other half will follow...
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Linda Ribeiro
(@LindaGunn3) reported
@HSBC_UK Thank you..And I've have sent you some suggestions on how to resolve issues by actually speaking to people .. thankfully the money taken is being returned but the experience of your customer service will sadly last a lot longer
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Chris Botham
(@ChrisBotham1) reported
@HSBC_UK can you fix your app, I've got **** to do
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KickingK
(@yorkiek) reported
@HSBC_UK Hi i’ve changed my mobile phone and can’t access my HSBC app now How do I reset it up please
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Moy/Inde
(@indesii_) reported
@HSBC_UK I've registered for online&mobile banking, but I don't have a Secure Key. Nowhere during registration did I see a code, and I can't generate a new code as I can't log in because I don't have a Secure Key to begin with, and I need it to log in! Help?!
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Luis Reda
(@Luis_Reda) reported
@HSBC_UK I’ve just put the phone down after 49 minutes on hold!! This is not acceptable!!
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Mr Worldwide
(@Stu_Boca) reported
@HSBC_UK after almost 3 years I've got a new phone, I had been using my fingerprint the whole time to login and I have no idea what any of my details are....can I get my online banking unlocked in branch?
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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Sar
(@Sarjoanne81) reported
@HSBC_UK I've got the new Google pixel pro, it won't let me download the HSBC UK app. is there a known issue?