Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Booth
(@boothrichard1) reported
@HSBC_UK We say how do we get to the bank. Most closed. You must go. You can go tomorrow. That is customer service? When every modern bank can deal with you remotely? I guess you don’t trust your call centre. You make @virginmedia look good
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Richard Booth
(@boothrichard1) reported
@HSBC_UK I want to congratulate you on the worst customer service. Money is pretty important so when you damage or lose your device you want to speak someone who can help.. who speaks English and understands you.
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RedLaser4000
(@RedLaser4000) reported
@HSBC_UK unable to make a payment from current account, website does not allow entry of amount. chat engine useless as only a dumb robot. now in lengthy process to pay by phone. not much of a bank, are you?
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Mark Blundell
(@Loboy2) reported
Can’t believe how useless @HSBC_UK is. They have changed the way you log in and it doesn’t work. So if you want me to pay you anything I can’t until I move to another bank. #soveryangry
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RedLaser4000
(@RedLaser4000) reported
@HSBC_UK That sounds a good way to avoid having to fix anything. There's no need for you to have my personal details when reporting a fault with your website.
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RedLaser4000
(@RedLaser4000) reported
@HSBC_UK got through on the phone quickly, payment now made after 15 mins discussion and repeating a lot of details. You don't need a DM - you need to make your website work and you also need to have an online chat that allows access to an agent. If it doesn't do that, delete it.
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Charly Lester
(@CharlyLester) reported
Back pulling my hair out on @HSBC_UK appalling telephone banking. It’s an actual comedy of errors. No one has a clue what they are doing. Hung up on twice. The whole call should have taken 2 minutes
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Cee Arn
(@cee_arn) reported
@HSBC_UK I am so upset with your service. I have moved to uae + updated my address. You keep chasing me for confirm call but I can’t get help from anyone! I have £200 phone bill from a call where someone closed the phone on me. Your staff are not helpful!!!!!
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Ajez
(@Aaziiez44) reported
@PegasusPrince2 @HSBC_UK Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
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Brett E
(@essexsandb) reported
@HSBC_UK been banking with HSBC for 2 months - quite possibly the worst customer service I have ever experienced - 46 mins on calls tonight and been hung up on both times, horrendous!