Is HSBC down in Newbury, West Berkshire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (61%)

2. 

   Website (16%)

3. 

   Login (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• Anbu B (@anbumot) reported 12 minutes ago from Newbury, England

  @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

• Lokesh Pande (@lpande93) reported 15 minutes ago from Basingstoke, England

  @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

• Lokesh Pande (@lpande93) reported 52 minutes ago from Basingstoke, England

  @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Joseph Garner (@joecgarner) reported 3 minutes ago

  @HSBC_UK Are you still having problems with your online banking? Still unable to access my business account this morning.

• Ian James Seale (Pureblood) (@IanJamesSeale) reported 4 minutes ago

  @HSBC_UK Good morning HSBC. Just wanted to let you know that I STILL cannot activate the Physical Secure Key, and have no access to Internet Banking, due to HSBS's system failure and fault (ongoing since Tuesday) - and I'm still awating the "call back in 10-15 minutes" from Weds

• Mark Dixon (@dixonmark) reported 5 minutes ago

  @HSBC_UK I can’t open the app. I don’t want to delete as it says I will lose data. Help…

• Isabelle Brennan (@untilshesaid) reported 8 minutes ago

  @HSBC_UK the one thing that is crystal clear is that my call is NOT important to you. Please stop telling people you offer a call back service after 240 seconds. You don’t. Multiple hours long calls this weekend have made clear that’s not the case.

• Ian James Seale (Pureblood) (@IanJamesSeale) reported 9 minutes ago

  Good Morning @HSBC_UK Just my regular update to let you know that I STILL cannot access #HSBC #InternetBanking - since last Tues. I've had a new Secure Key Card since Tues, and another arrived in the post this morning along with an activation code, but your system still freezes

• Cliff Burgin (@PearlsorPebbles) reported 10 minutes ago

  Sitting in @HSBC_UK branch with my mother-in-law who has been a customer of this branch for over 70 years. On hold to their own fraud centre for 40 minutes trying to get her card unlocked.

• Claire Bridges (@NowGoCreate) reported 12 minutes ago

  Sludge theory, the opposite of nudge theory. Make everything so hard & slow that customers give up - definitely being employed by @HSBC_UK business banking #sludgetheory #askmetoringthenonholdforhours

• kline Fernandes (@Kliferns) reported 12 minutes ago

  @HSBC_UK Can you please help me out, because my UK mobile no also have been disconnected, I have all the other security answers and passwords, but I got confused with passwords while entering it in my login id

• T Cell Stan Account (@daveonhols2003) reported 12 minutes ago

  @HSBC_UK You dont need my name and postcode to tell me if your online payments are broken

• DANNY FINLAY (@DANNYFINLAY3) reported 16 minutes ago

  @HSBC_UK All of a sudden my debit card is not working contactless/pin - but I can use Apple Pay on my phone. Is there an issue with debit cards atm?