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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tell the truth!
(@JASB1001) reported
@Anthony66372214 @PhyllisPhil @HSBC_UK So those that disagree with HSBC should look elsewhere. Which after 25 years as a customer I am switching away from them.
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Clairness
(@clairness) reported
@HSBC_UK I have just spoke to someone, who sounded like they could fix the issue, but no, I still cannot upload documents!
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Peter Meadows
(@Meadowsesq) reported
Such inefficiency from @HSBC_UK Sent a letter saying my card needed an associated mobile number. Did not say which card. Hung on for 60 mins to find it was already registered and letter was sent in error. Disgrace.
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josh
(@CloudyT36941914) reported
@HSBC_UK I’d really appreciate it if i didn’t have to spend 90 minutes on hold (so far), for an issue HSBC caused me. I’ve asked the chat too, they tell me to call instead. There must be an easier way to do things?
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EllEW
(@ell_e1) reported
@HSBC_UK is anyone working at your international banking centre!? I’ve been on hold for over 1.5 hrs. This is a very poor experience for a potentially new customer!
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Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC_UK Your help is prejudiced and filled with favoritism, the ones you help are the ones that make for good #pr and image, how did you help me when @HSBC messed up and gave my money to criminals. Your poor checking system and loopholes that promote fraud, you helped zero.
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Dr Colin Hodges 💙 🌈
(@ukballoonpilot) reported
@HSBC_UK Been on hold for over 45 minutes now, really don't believe that we are important to you. SME overall service quality 52% satisfaction, I wonder why?
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Tia
(@Tatty_is_ALIVE) reported
@HSBC_UK It took 3 tries but it is working now.
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Max
(@m5rcc) reported
@sarahbeeny @HSBC_UK What do you expect from a bank that came 14th (out of 15) in customer service?
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DNIO DEN
(@YoungDeanz) reported
I’m always arguing with bank staff about money problems ??? First @BarclaysLDN won’t let me have my own money now @HSBC_UK have literally lost money via international transfer 🤬 #Bitcoin fixes this