Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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philip silver
(@philipsilver18) reported
@HSBC_UK disgusting customer service from HSBC. My dad has been with HSBC for over 60 years but they are making it impossible to open a joint account with my mum. This has been going on for 6 months. Customer service don’t help.
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Scott Joseph (VO Studio)
(@ScottJoseph_UK) reported
@HSBC_UK Thanks Stef, after a further series of calls, taking most the day, she got passed to the individual in fraud who dealt with the initial case and could resolve the issue. If you have that system then you need to fast track case queries directly to the case handler.
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Lord Tony Shaw
(@TONYSHAW21) reported
@financialombuds @HSBC_UK hello..I would like to make a complaint about the code of conduct of HSBC UK bank.. having used all online security measures HSBC blocked my acc when I tried to make an online payment .. this I can accept but when tried to open my acc it was impossible
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Liz Loz 💙
(@lizloz) reported
Hey @santanderukhelp @BarclaysUKHelp @HSBC_UK hypothetical q? Can I lend my bank acct to org in foreign country who can't work here in order for them to do work here and pay people? Giving them full access to move money into UK? Espec if they say they'll do stuff for free for me
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Jimmy_sarge
(@jimmy_sarge) reported
@HSBC_UK you refuse to send me paper statements but will happily spam my letterbox with weekly junk mail about your **** credit cards and loans? Sort it out.
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andy
(@biganzuk) reported
@HSBC_UK @MartinSLewis HSBC customer service is an absolute disgrace. My wife been on hold for 50+ mins, trying to deal with fraud on her cc account. Not spoken to a human yet. I'm sure a missed payment will get noticed!
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Birdie
(@Colonel_Oiseau) reported
@HSBC_UK trying to open savings account for my 8 y/o. He has an expired passport - not renewed due to COVID, why would we? can’t go anywhere - all your systems are based on that 1 option. Must be another way to prove ID? Web support & call centre just routes back to same answer.
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Raunak Gupta
(@raunak_gupta) reported
@HSBC_IN @HSBC_UK @HSBC Pathetic service from HSBC. I hold a home loan & asking for foreclosure letter which is not provided by HSBC. No one is responding. No other choice but to go to Banking Ombudsman.
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Big Chris
(@roxasamadeus) reported
@HSBC_UK @Kakes_11_ I do not think it is good practice for ANYONE to call you/me and ask for your date of birth as i was asked today. I never have an issue when i ring them, but data protection should work both ways.
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Ashley Bradbury
(@AshBradbury1993) reported
@mistress_lu @HSBC_UK To be fair, this is one of the reasons why I don't want to do mobile banking because the app is so unreliable, all the numerous times its been mentioned on the social pages that the app is down etc