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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (25%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Knackering Drinks 🏳️⚧️
(@Flaneurble) reported
@WhatTheTrans @HSBC_UK Sorry to you’re getting this crap again! I’ve been with NatWest and never had any issues from name change to making general enquiries, they’ve been great. Maybe move away from the Hong Kong and Shanghai Banking Corporation
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(@stuart_k18) reported
Mobile banking app still not working @HSBC_UK @HSBC (over 10 days) this is just not good enough. #hsbc
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Emma Guthrie
(@guthriej1975) reported
@HSBC_UK Chris - thanks for your reply but I don't see how the customer escalation team can help aside from resolving the known problem with the app. I see communications suggesting its fixed but I can assure you this is not the case. The lack of proper communication on this is very bad.
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zed
(@zed01629037) reported
@HSBC_UK I NEED TO TRANSFER MONEY WTF IS GOING ON WITH THE APP?!?! IT HAS BEEN 3 DAYS SORT IT OUT! Can't even get access to my own god damn funds.
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Teenage Anarchist 🏳️⚧️
(@BlackMeOut333) reported
@WhatTheTrans @HSBC_UK I had to register my voice for my bank recently (Santander). Only problem is, I'm 8 months on T and my voice has only just started dropping, meaning within the next 6 months (roughly, hopefully), my voice is gonna get a lot deeper and likely won't be recognisable. Scared ngl
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Pirate Queen Grey
(@DnDomme) reported
@Flaneurble @WhatTheTrans @HSBC_UK Only name change issue I've had with natwest has been that I have to attend a physical store, in person. I have very deliberately not been out of the house for anything non essential in the past 2 years, so... Still dead named with them
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Andy
(@AJS_84) reported
@HSBC_UK Any updates? This is terrible service, I can't access my account for well over a week. Will have to swap providers if this continues
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robox1234
(@robox1234) reported
@HSBC_UK @MrASingh @gratitudeinart Why don’t you team up with some people who can answer the phone on your business banking phone line? Maybe that might be an idea? Was kept on hold for 1hr 40 mins and then the bloke was “short” with me. As a bank you are a disgrace in terms of customer service. Businesses beware!
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Anna Caterina Florio
(@AnnaCFlorio) reported
@HSBC_UK you block a payment to my insurance when there are plenty of funds on my account. I call you TWICE and still can get no reason why&no fix Now I’m risking to lose my insurance and mess my credit score for YOUR missed payment.Ridiculous! Fix it now!!!
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Rosie 🌹
(@tearose68) reported
@HSBC_UK Is the iOS 12 problem fixed yet. If not, when ? I’m really finding this so inconvenient. We are persuaded to do online and mobile banking and then we are stuck when it doesn’t work. My nearest branch is 20 miles away and I have mobility issues.