Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Perry
(@perryx4) reported
In the queue for @HSBC_UK Business Banking. My call is "important" to them but so far been waiting 39 minutes. And we're going to be paying charges for this too! You'd think some of the $4.2 billion from Q3 could pay for a few more customer service agents!
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Steve Dawson
(@steve3dawson) reported
After two weeks of being persistent in trying to engage with HSBC, online, in-branch and via the customer call centre. I've admitted defeat. Now moving my business account elsewhere. Really shocking customer service. @HSBC_UK
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gigakayak42
(@gigakayak42) reported
@HSBC_UK Maybe spend less on soppy adverts and spend more on your customer services
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Steve Dawson
(@steve3dawson) reported
@HSBC_UK It's both... and a new commercial card... 5 days is now two weeks... your commercial card phone number is being routed to personal accounts who can't help... business customers... I'm getting dizzy from going round and round in circles...
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Shel
(@shel_ali) reported
@HSBC_UK what a joke 4 weeks on and still no debit card apparently i have to wait another week. Absolutely sh** service
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Ian
(@cartwrightian) reported
@HSBC_UK any ETA on having a version of HSBC UK mobile app that working on pixel 6? Right now it is marked as incompatible in the app store.
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Ed Hammond
(@Ed_Hammond101) reported
@HSBC_UK Hi, I have the latest version. I can see I’m not the only person with this problem. Please can you advise?
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Angie Miley
(@angie_miley20) reported
@HSBC_UK My phone is an iPhone 8 and there are no updates available. On newest version of app, working until the update to iOS 15
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Genevieve Kibby
(@GeneralBeave) reported
@HSBC_UK @angie_miley20 There are loads Of reports of this problem. Please look at my tweets and replies of the last 2 days.
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Rachael
(@surreykiwi) reported
@HSBC_UK do you have a fix yet for your mobile banking app so that it’s compatible with iOS 15? My phone forced an upgrade last night & I can no longer access my accounts. Please advise.