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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Green
(@greenrascal_) reported
Why is online banking with @HSBC_UK so complicated? Too many usernames, passwords, security questions and codes. I want simple, easy access to online banking on my laptop or computer. Not be unable to get on to it because I don't have my phone right next to me.
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kokoichiro
(@kokoichiro) reported
@HSBC_UK Hi HSBC, I could not log in to my account with my correct password via the Android mobile app after the update. I retried attempts and I finally got locked out. Is it due to the update? How should I deal with it?
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Ben Tasker
(@bentasker) reported
@HSBC_UK It's very, very slow and has a tendency to hang :) Takes it about 15 second to even do auth at the beginning It's also quite inconsistent, sometimes you view an account & it includes a link to manage DDs/payments at the top, sometimes it doesn't.
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Victoria
(@v4tweets) reported
@HSBC_UK every time I launch the mobile app and log in, I get an 'incomplete activation' error and am never asked for my validation code. If I say 'continue' with the previous activation (my only option), I get a service unavailable error. Any idea what's going on?
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Andy Camp
(@johnny_jazz68) reported
@HSBC_UK They closed my branch down..
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Victoria
(@v4tweets) reported
@HSBC_UK If I cancel activation on the computer, and try to log in on the app, the app says I need to start activation from online banking...so I start it from the computer again, get the validation code, log in to app, and it does the same, after I put in password 'incomplete activation'
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Oli Franklin-Wallis
(@olifranklin) reported
Really helpful that @HSBC_UK's banking app has broken leaving me unable to view any bank statements the weekend that tax returns are due 👍
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Ben Tasker
(@bentasker) reported
@HSBC_UK Got it sorted by phoning your support thanks. Just for the record though, now that I'm in, the new app interface absolutely sucks. The old one wasn't great, it's almost impressive that your dev team have managed to make it worse :)
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J
(@j68x) reported
@HSBC_UK When i want to transfer some money..and its only a small amount ..the payee details check out..it says service us temporarily unavailable...and ive just tried again and its still the same..very frustrating
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Richard Forjoe 费乔
(@rforjoe) reported
@HSBC_UK It’s happening after I click get a quote and fill in my information. Seems to be working via incognito 👍