Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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elliott
(@__EMJS) reported
@HSBC_UK Big up Bram who told me another way of doing it via the app so it’s all sorted for me now but the online banking way is still not working
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Stephen Unwin
(@RoseUnwin) reported
Utterly useless service from @HSBC_UK….
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Antonio Acuña MBE
(@AntonioAcunaR) reported
@HSBC_UK @SophieFyfield No way to reset passwords now, 45 minutes on hold and still waiting, on top of that, the insulting ‘you can still use our website’ message’…how can I? No app, no security code, and no means of using any other authentication.
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Phil Davis
(@CKablooie) reported
@HSBC_UK Jesus christ. How comes the other banks don't have the problems you do ?
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leighton thewlis
(@lates600) reported
@HSBC_UK Appreciate your message thank you. It’s unfortunate tho that the help desk appeared oblivious to this…. Or holding back. Either way lesson learned needs to be applied here. Lack of information and honesty doesn’t bode well for the masses.
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Howard Chin
(@HowardChin7) reported
@HSBC_UK Future dates payments and standing orders cannot be accessed and it’s been over 3 goddamn days this is down. Your chat app is useless with your custy service agents replying 1.5 hours later telling me to delete and reinstall my mobile app when it’s your website that issue is. 🤬
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manumunson
(@manumunson1) reported
@HSBC_UK Unable to use my cards online since 6months!! Countless hours/probably amount to days now, spent on the phone to your call centres, totally useless - time and money wasted. About to lose it with your service!
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Briar
(@Briar84744211) reported
@SallyLHarris @HSBC_UK I almost gave up when I got no help from support team luckily someone here referred me to @Techrecovery01 on twitter and he help me fixed my account contact him and explain to him he will help you recover the account
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Phil_g_Payne
(@PhilGPayne) reported
@HSBC_UK Your app is not allowing me to make an online payment. It says service not available despite your website saying everything is fine. 1hr 15 minutes for an online chat response is very poor too. Get a bloody grip!
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Hannah Shaw
(@shaw_hannah80) reported
@HSBC_UK Not much better today…I have been queueing in total for over 2.5 hrs to speak to someone…doesn’t help when you cut callers off after 40 minutes waiting….