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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (22%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DT
(@LeamWasp) reported
@HSBC_UK Message sent almost 2 hours ago and still no response. Amazing service..
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Sean Connick
(@SeanConnick10) reported
@HSBC_UK I have tried the phone number provided for over a week and have been provided no update .Emailed service recovery this morning.
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Josephine Sillars
(@JosephineHere) reported
I am both physically at HSBC and on the phone with them. Been trying for an hour to set up a direct debit. Why is this so hard. No one in the branch can help and the phone keeps transferring me. Wtf @HSBC_UK @HSBC
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Zafar
(@alikhaz_is) reported
@HSBC_UK A new one for me, i have a credit card from you and am trying to make a payment and its not working through the app and on the phone the person seems confused ie that i am trying to give you money
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Etak Airotciv
(@etaknipsa) reported
@Ms_D_Sci @HSBC_UK Try no water for three days ...not allowed to source own plumber without confirmation and being on hold for three hours ... Services are no longer a service....
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Nina (Smith) Hughes
(@NinaSmith888) reported
@HSBC_UK been banking with you for 20 years and you have decided to close all my accounts for no reason and no-one that can help me with this. I have all my wages, direct debits and savings and now cannot access any of it over Christmas as you have closed my accounts. Ridiculous!
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Mark W. Clark
(@Coastguard) reported
from
Hythe, England
Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.
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Etak Airotciv
(@etaknipsa) reported
@Ms_D_Sci @HSBC_UK I think poor service seems to be endemic currently and I think how you were treated in person...is appalling..
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sam
(@5ammason) reported
@HSBC_UK absolutely shocked that 3 people in the Indian call centre refused to raise a complaint, also had no idea what a subject access request was so i can find out myself what's happening on my account. Surely they have to follow rules? This is a legal right yet !
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Ms W Dannan 🦄 (aka Woody)
(@Ms_D_Sci) reported
We get to @HSBC_UK Warrington at 15.15, and they speak to us 10 minutes later. Then we get asked to sit down, but we might not get seen before they close at 16.30. This has got to be the worst customer service ever.