HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 12/20/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jenblacker Jenny Blacker (@jenblacker) reported

    @HSBC_UK hiya, the cheque depositing on the app seems to have been broken for a while (certainly on pixels), any update on this? I see from the app store that others are having similar issues. Thx

  • Stimmo49 jemmaloveshorror👻 (@Stimmo49) reported

    @HSBC_UK my mobile app is saying service is temporarily unavailable? Any info would be helpful thanks

  • DanParnell6 Dan Parnell (@DanParnell6) reported

    @HSBC_UK Thanks for clarifying why it was impossible to login this time. To be honest it's always a trauma. And I resolved the issue by making a payment from an entirely different account.

  • chetanvelicheti chetan (@chetanvelicheti) reported

    @HSBC_UK hsbc mobile app not working for iOS 16 on Apple iPhone 12 pro device

  • MelvynWilde Melvyn Wilde (@MelvynWilde) reported

    @HSBC_UK Sorry, I'm confused. EFT don't you just allow staff to turn down the volume??

  • mip2202 mip2202 (@mip2202) reported

    @HSBC_UK That’s great and all, but Lloyds and AMEX aren’t making me do all this just to access my internet banking. Just saying. Other banks can do it, why can’t you? Genuine question. Please escalate to dev team as I can see other customers are getting equally frustrated!

  • simakumar Sima 🌱 (@simakumar) reported

    @HSBC_UK Hi there. Picked up what we need from Canary Wharf however what is with the GSA System Error message so many customers are paralysed st the mercy of HSBC not tackling this issue.

  • gjzuckerman Gregory Zuckerman  (@gjzuckerman) reported

    @eddieclarke96 @HSBC_UK @firstdirecthelp that risk. For example, if HSBC was to support the beta and the beta had a security vulnerability that allowed a malicious actor to take control of your account, you’d be happy with that? No you’d blame HSBC. Accept the risk that not all software is supported or use RTMs only 2/2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @gjzuckerman @HSBC_UK @firstdirecthelp The point I’m making is that the public beta was supported last year by HSBC and other banks. No problems. So why not this year. Doesn’t make any sense does it

  • MelindaGilesLaw Melinda Giles (@MelindaGilesLaw) reported

    @HSBC @HSBC_UK How I would love to meet Jamie in one of your branches or on the phone. Struggling big time for HSBC to acknowledge an LPA for a vulnerable client and not giving me access to support her. Any tips? @SFELawyers