Is HSBC down in Newbury, West Berkshire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (58%)

2. 

   Website (18%)

3. 

   Login (18%)

4. 

   Transactions (3%)

5. 

   Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• Lokesh Pande (@lpande93) reported 42 minutes ago from Basingstoke, England

  @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

• Anbu B (@anbumot) reported 56 minutes ago from Newbury, England

  @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Charlotte (@lottie_em) reported a minute ago

  @HSBC_UK Hi I'd like to cancel an application for an account I started with you as verification is taking too long. Could you help me, please?

• Anand Gupta (@anandcheam) reported a minute ago

  @HSBC_UK is the app down? It says Service unavailable

• Liam C Reed (@ReedyLiam) reported a minute ago

  @HSBC_UK I’ve experienced some of the worst customer service experience in my life today. I’ve rang to follow up on a complaint and both times the person has disappeared on the call after poorly handling the complaint. Colleague overheard in the office and couldn’t believe it.

• Dominic (@domlepagegsy) reported 3 minutes ago

  @HSBC_UK Hi, I'm trying to apply for an Advance account but every time after I fill out the online application form, it just says there has been a technical issue.

• Shivs (@Lady_Lue_) reported 3 minutes ago

  @HSBC_UK I’m fully aware how to create one. The option is not present on your website. This has been raised by a few customers on Twitter already and needs looking into. I’m not calling to set one up when the option should be available on online banking. Ain’t nobody got time for that.

• Xulu (@DMZ_Xulu) reported 7 minutes ago

  @HSBC_UK - Have you made security changes recently or something? Had several online purchases rejected today across multiple sites, but some online purchases work fine (no declines according to MOBA chatbot). Seems like it's when the site needs to verify my details?

• floor-heat (@FloorHeatuk) reported 8 minutes ago

  @HSBC_UK @HSBC My account has been inhibited for 2 weeks, no information whatsoever! how am I supposed to pay staff, suppliers or even DUTY for container at port. How can a business run with no access to payments!!!

• Anthony Sinfield (@AnthonySinfiel1) reported 8 minutes ago

  @thebiggj @HSBC_UK Having been sent the magic number I too have the mystery error code. The process so far has been painful enough, I don't think I am going to be able to cope with their disinterested incompetence when I attempt the long wait tomorrow. SoS.

• Bielsa brought us to the uplands (@penderel) reported 11 minutes ago

  @HSBC_UK I am trying to open an online savings account but your website prevents it. Your online bot doesn’t allow navigation to ask a right question and your telephone service is painfully slow. Suggestions please, other than banking somewhere else. Thanks

• Helen Costello (@HelenCostello4) reported 13 minutes ago

  @Samanth75858460 @HSBC_UK Seems to be a lot of tweets about this issue Samantha. I’ve tweeted as I cdnt get thru on the phone. Cant open a saver. Banked with hsbc for 40 years. Crazy.