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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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SC TKS
(@SC_TKS) reported
@HSBC_UK where is my text for setting up the App - says it was sent, right number is displayed - no text and been 10 minutes. What a joke and incompetent service
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Andy Egan
(@JustSmileAndy) reported
@HSBC_UK once again just awful service. Just trying to transfer our money to my accounts with other banks and locked out of the app. Have called you as asked, now on hold for 40 minutes. Do you have any idea how long of people’s lives your understaffed bank is wasting?
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vikas tripurneni💙
(@drvikaz) reported
@HSBC_UK recvd a letter notice of arrears exactly same as was 4-5 mo bk when I’m not in any arrears.. promised then that were comp generated and was apologised.. now bk to square 1...on the phone now for 1 Hour.. being transferred from dept to dept..! Pathetic service
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David Gadd
(@_DavidGadd) reported
@HSBC_UK hi Hsbc. Absolutely dreadful service you’ve frozen my account after I spent 15 minutes with an advisor telling them that my spending was all good. And now I phone the help desk and no one is there. Let me access my money!!!!!
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Nicolas Gilbert
(@Nicolas03225270) reported
@HSBC_UK is it possible to somebody from the customer service; 3 hours that Im waiting. Horrible service.
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Steve Dragon
(@realstevedragon) reported
@HSBC_UK Just so you know the paying in a cheque app is absolutely awful😡😡
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Melania Sciscio
(@La__Mela) reported
@MandyTB08 @HSBC_UK To be honest I’m thinking the same! We can’t waste time and money (to call them) WAITING HOURS for their issues!! Anyway: happy for you , able to resolve it 👏🏻
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Nicolas Gilbert
(@Nicolas03225270) reported
The worst customer service; 3 hours on the phone and no solution @HSBC_UK
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Justin Bentley
(@JustinDB1974) reported
@HSBC_UK trying to arrange an appt to set up an Executor acct for my late mum,advised do it online,no spots but told to call,waiting for 30 mins to be told by an o/seas callcentre to go to a branch on spec(Bourne now closed,nearest 30mins away)on a 1st come1st served basis,awful
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★彡 Charles Martel 732 彡★
(@charlesmartelfr) reported
@HSBC_UK opened an account 2 days ago, called your customer service, waited 36 minutes to be hung up on!! Appalling service. I'll close this new account.