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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (17%)
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Login (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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lewis
(@lewwwwwwwwwis) reported
I think @HSBC_UK have beaten @SkyHelpTeam in the worst customer service category
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Claire Ranger
(@ClaireRanger) reported
@HSBC_UK your not thinking of your customers when you close down your town banks. Its a disgrace. Personel service is the way forward. @Lloydbanks wouldnt do this.
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Ian Harkin
(@ian_harkin) reported
@HSBC_UK has to have the worst customer service phoneline. Been with the bank for over 20 years and it has never improved its service, same tune, same fuzzy noise.
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Stewart F
(@furmedge78) reported
@katherine_bent Try sending a DM to @HSBC_UK, Kate. Their bio says they're the ones to contact for help. Hopefully sort something for you.
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actmax
(@zipandzap111) reported
@HSBC_UK trying to get thru after you’ve suspended my account after I tried to make a legitimate payment from my premier account. call me ASAP so I can sort this!!! Terrible service, been on hold 4 days running!!
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Gary
(@garycarrigan) reported
@HSBC_UK my parents have spent three hours in queues this week in relation to a section75 claim. Nobody has answers the phone yet they had a survey today to ask them how they dealt with their query!! Please can you help sort a call back for them.
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lewis
(@lewwwwwwwwwis) reported
@HSBC_UK It took me nearly two hours to log a complaint for a fraudulent account. Your customer service is horrendous.
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Nafisa
(@Nafisa_87) reported
@HSBC_UK worse customer service, I have been on the phone nearly an hour most of the time waiting & Vikram putting the call through to account opening & shortly after it cuts off. Wat is this nonsense!I have been banking with u over 20 years & u can't even open an account4myhubby
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Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC_UK @hsbc Why is your customer service so sloppy, a client of yours defrauded me and 10 months later, still no resolve regardless of countless efforts!! What's the point of using banks if your own clients use loopholes to defraud innocent persons!
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Kevin Akio
(@Kevin_7a) reported
@HSBC_UK I am in other country and I want a support. I need a contact whatsapp or Skype from HSBC UK