Is HSBC down in Newbury, West Berkshire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (56%)

2. 

   Website (20%)

3. 

   Login (15%)

4. 

   Transfer (5%)

5. 

   Transactions (2%)

6. 

   Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• Lokesh Pande (@lpande93) reported 5 minutes ago from Basingstoke, England

  @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

• Anbu B (@anbumot) reported 44 minutes ago from Newbury, England

  @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Martin Hayter (@mjhayter1) reported 9 seconds ago

  @HSBC_UK Been trying to activate the digital secure key today. Installed and reinstalled the App 6 times but it just keeps telling me activation failed or a variety of other error messages. What’s going on today???

• Will (@MWaxfield) reported 37 seconds ago

  Why is @HSBC_UK 's online and mobile banking like trying to get in to the Chamber of Secrets? I'm also a Barclays and Starling bank customer and getting in to their apps/online accounts is so much easier.

• $un❤️ (@Sun18000) reported 3 minutes ago from Kidderminster, England

  @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

• Timmy (@Timmy17672437) reported 6 minutes ago

  @HSBC_UK been as its impossible to contact you via the website i need help with a pending payment. I paid for an item on ebay the transaction got refused. I paid with paypal for the items which worked fine. Now the original transaction is stuck pending.

• jl_rex (@jl_rex) reported 7 minutes ago

  @HSBC_UK i made an overseas payment which never arrived, and you are refusing to investigate what happened unless I pay you to do so. So you lost my money and I have to pay extra because of your error.... Surely this can't be right?

• GillyConn (@gillyconn) reported 11 minutes ago

  @HSBC_UK terrible customer service!

• Kirsty Mitchell (@KirstyM09321388) reported 14 minutes ago

  @HSBC_UK I have not been able to access my business online banking for 3 days now. It is just stuck on the page before the security questions come on.

• Eva Ernstzen (@EvaaaGrace) reported 18 minutes ago

  @HSBC_UK After a few emails this case has seemingly been forgotten by the team handling it. Your service is **** and if I wasn’t waiting on a refund in excess of £1000 i would have closed my account

• nick ن ♊︎ 🇬🇧 🇺🇳🌐🌱 (@nimo81) reported 20 minutes ago

  Here's a fun game you can play. Wait for over an hour plus for @HSBC_UK to send you a text code so you can complete the 'Customer Information Review'.... My record now is three requests and over an 1 hr 20 mins (and counting).🙄

• gisele (@frenchgiselle) reported 20 minutes ago

  @HSBC_UK My son tried to open a student bank account today at HSBC. The process in branch was so painfully ridiculous despite him having multiple proof of ID & address. He left went to Halifax Bank & within 30 mins successfully opened a new account. HSBC lost a customer for life