HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/07/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • em_ja1 Emma Williams (@em_ja1) reported

    Do @HSBC_UK customer service ever answer the phone, been on hold over 45 minutes already.

  • FBAYOC Friends of BAYOC (@FBAYOC) reported

    @HSBC_UK Complaint system is little better they look at a single issue will not look at the overall compartmentalising and lack of cohesive customer services still trying to get matters sorted from November all about process errors

  • NormanWattsWhat Norman Watts (@NormanWattsWhat) reported

    @HSBC_UK I called that number 4 times. They can’t help. They said I’d be called back by the “digital team”, but that never happens. How do I get in touch with competent people?

  • squashed_pea 𝔼𝕞𝕞𝕒 is trialling a 0-day working week (@squashed_pea) reported

    @HSBC_UK Hi Andy. Nope. I don’t have any other HSBC accounts. I just want to cut all ties with your bank, because it’s unusable in the modern era (this issue being the perfect example of that)

  • bobchatt Bobby (@bobchatt) reported

    @garethculpan @HSBC_UK @HSBC Just found this thread, having the same problem, ridiculous isn’t it. Trying to perform a normal action, let alone expecting the simplicity & functionality of banks like Monzo’s app.

  • Yaaaa1112 Yaaaa111 (@Yaaaa1112) reported

    @Kantima94751503 @HSBC_UK Exactly the same! NO ONE a answers the phone neither the chat! I’ve already open a current account elsewhere! I’ve been a customer for 20 odd years I’ve never been treated like that EVER by other company

  • DrNinjaMonkey Dan 🕺 (@DrNinjaMonkey) reported

    @HSBC_UK hello. I've got a premiere master card. It says I'm earning points on my statement. I'm trying to use the Pay with rewards app, but after I enter my card number it just says "error - card is not eligible for PWR Mobile Enrollment". Any advice?

  • JewellerybyJCD Jack Conner Designs (@JewellerybyJCD) reported

    @HSBC_UK phone lines keep disconnecting! My app not accepting my login details and now completely locked out. Do yo have a problem?

  • toby1kanobi Toby K (@toby1kanobi) reported

    @HSBC_UK @Eli_Eli_s I know you have to be diplomatic, I worked CS too. But can you reach out to somebody in the dev team to issue a statement on the APP. Most of us can not generate security codes as one of the bugs causes it to display a solid black box over the code.

  • PrendergastAlan CR Kopite (@PrendergastAlan) reported

    @HSBC_UK I regret starting the application at all, I should have learned my lesson from the last time I had an account with ye, absolutely horrific service in general. Funny but not surprising that the laundering drug money part of my original tweet was fine.