HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 01/01/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrs_Wadds Sarah Waddington CBE 💙 (@Mrs_Wadds) reported

    @HSBC_UK It’s now saying server unavailable. I’ll try again later?

  • carlalfy carl hoenderkamp (@carlalfy) reported

    @HSBC_UK iam locked out of my account for no reason and I need to see what's happening with pension,can anyone help the chat rooms are no help at all

  • NoOrdinaryCat1 NoOrdinaryCat (@NoOrdinaryCat1) reported

    @ahistoryinart @HSBC_UK Ignore the "we can fix your account" spammers in this thread. Set up 2 factor authentification for your PayPal account - (assume you haven't already)

  • Mrs_Wadds Sarah Waddington CBE 💙 (@Mrs_Wadds) reported

    Hi @HSBC_UK team please can you help? Is the online Business UK app out of service at the moment as I can't seem to get to the log in page? It's not loading. Thanks.

  • Kume_F Kume (@Kume_F) reported

    @HSBC_UK you really need to do better honestly. Why should a customer have to wait a number of days in order to set up telephone banking to remove a marker on their account which YOU placed?!

  • Samathaja1 Samathaja (@Samathaja1) reported

    @HSBC_UK what’s wrong with the banking app? Every time I open it it goes straight into creating a digital secure key mode. I just want to log in and see my accounts asap.

  • DegsyScott Degsy (@DegsyScott) reported

    just got new @HSBC_UK credit card. 1st Impressions? Crap. can’t register 4 online a/c without Tele Security nbr, but can’t get that without calling 8am-8pm. Tried activating card, “sorry there’s a problem”. So can’t see, do or try. Not a good new customer experience 4/10

  • ADPCharb Anouk Charbonnier 🇪🇺🇫🇷 (@ADPCharb) reported

    @HSBC_UK I’ve been more 2 hours on the phone with the customer this morning trying to understand why I could not pay and I was told it’s not our fault , it’s the merchant’s or apple’s pay faults !!! Deplorable and pitiful

  • Vicktoin Vick (@Vicktoin) reported

    @HSBC_UK Not 2016 . I have been specking to bank from last 7 days to resolve the issues I had it . No result

  • ADPCharb Anouk Charbonnier 🇪🇺🇫🇷 (@ADPCharb) reported

    @HSBC_UK I’ve been more than 2 hours on the phone with the HSBC customer service this morning trying to understand why I could not pay and I was told it’s not our fault , it’s the merchant’s or apple’s pay faults !!! Deplorable and pitiful