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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (28%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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chris gardner
(@goro_uk) reported
@mattGNRfan @HSBC_UK Had a similar experience, unfortunately I got through to someone after 29 mins who up the game of #TERRIBLE service. 5 weeks of going around in circles
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Bob A Job Rock 🎸 🍷 🇺🇦 ⚽️🎬
(@bobrock1007671) reported
@SkyNews Yet you're on hold for just about every ******* Company's help line, @HSBC_UK 30 minutes last week!
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Phillip
(@Braminismine) reported
@HSBC_UK Any issues at the moment? Unable to add a payee at the moment. 503 error
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Dylan Quirk
(@DylanQuirk1) reported
@HSBC_UK IOS 16 has been fully released but your app still isn’t working?
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Christopher Bell
(@cwbell64) reported
@HSBC_UK @doobleshaft I am a HSBC customer, tried to change some money, old £20.00 notes, this morning and was told no chance and turned away.
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Dee Stevens
(@dee_stevens) reported
@HSBC_UK Can someone help me with the new security code, where do I input it? Can't get past the generate a code page in app. Get the code which expires in 1 minute but no where to input it. Can't find a solution anywhere. Thanks
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'Poppa Bear' Abbott
(@ISUHarbingerUK) reported
@HSBC_UK There were three members of staff and the one I spoke to told me I couldn’t pay in at the branch due to the machine not working and told me to go to the post office! Post office told me HSBC staff have been directing their customers them for about a month
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The Real Neil Robinson
(@NeilKRobinson) reported
@HSBC_UK your customer service is appalling
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Anupam Kakroo
(@kakroo) reported
@HSBC_SG @HSBC_UK awful service to open an international account. No impact of raising a complaint, and sending follow-up emails and contacting you over chat.
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Tomasz Oryński
(@TOrynski) reported
My @HSBC_UK saga update: ironically called customer care departament sent me an email saying they are investigating and that they are sorry I am having issues with them. Still no attempt to contact me with some actual solutions.