HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 12/26/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rohitrsh Rohit Sharma (@rohitrsh) reported

    @HSBC_UK So recently i made four transation 1000 each from my accout out of four two got reverse into my account. Now i am getting on the app that my account is suspended, also i am in india right now so not able to call hsbc uk customer care number.

  • LDNtoBrighton 🚴🏼‍♂️ (@LDNtoBrighton) reported

    @HSBC_UK Will do later. It’s actually on an old iPhone6, never had an issue.. but.. I do need to get this on my new phone, just never bothered. What do I need to do, to get it on a new phone(?), my Hsbc calculator thing stopped working some time ago.. never really needed it since. Thx

  • MrGoose2 Angus K (@MrGoose2) reported

    Got to love @HSBC_UK they don't have a clue how to deal with customers. 1st they block your account for no reason, then to restore it, you have to visit a branch! #poorcustomerservice 🤷

  • lorcancan lorcan (@lorcancan) reported

    Hey @HSBC_UK, I just wanted to say I hate your online banking experience SO much. It's all working fine, but I just cannot express to you how bad it is and how much I loathe it.

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @HSBC_US Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last four months and I don’t know where my money is and now customer service not even responding any more . CS is very rude and arrogant @HSBC_UK

  • AlunDaviesMS Alun Davies AS / MS 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlunDaviesMS) reported

    As someone who has been a customer of @HSBC_UK - and before that the Midland Bank - I must say that your treatment of customers is appalling.

  • odysseynyc Steven of Odyssey (@odysseynyc) reported

    @HSBC_UK What is the problem with the online service? No info on my account is visible after I've logged in several times. I just need to download a statement!

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @ResilienceFirst @HSBCUK Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last four months and I don’t know where my money is and now customer service not even responding any more . CS is very rude and arrogant @HSBC_UK

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @HSBC_UK @BirminghamPride Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last four months and I don’t know where my money is and now customer service not even responding any more . CS is very rude and arrogant @HSBC_UK

  • alphapetergamma AlphaPeterGamma (@alphapetergamma) reported

    @HSBC_UK On hold to HSBC business internet banking for >30 mins. My secure key is dead and i can't access my account. Do I really have to wait for an agent to resolve this or is there another way? Thanks