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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@Nathan04117131) reported
@HSBC_UK Hi Jack, All you keep saying is this is not HSBCs problem - I believe this is HSBCs problem as they were the team who misinformed me. You have also stated that only customers can complain - this is factually incorrect and against FCA guidelines.
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Kathy
(@kathybain1) reported
@HSBC_UK I have an issue with HSBC regarding my 85 year old mother and you not accepting a power of attorney. It's not so complicated, but before we go to the press I'm giving you the chance to have someone in a senior position at the bank to contact me, her daughter.
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Sophie Irv
(@IrvSophie) reported
@HSBC_UK Am I able to go into a branch to dispute a payment in person? I’m struggling immensely to do with via the customer service line and I’m getting nowhere. They also told methey couldn’t dispute until 120 AFTER the payment, which is not correct? Thanks
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HeartStart-S/ECoast
(@HeartStartSEC) reported
Saddened and disappointed that @HSBC_UK feel it now necessary to charge account fees to small, not for profit educational emergency life support charities. This fee may be small to a big bank but to groups that rely on donations to operate, this is a blow.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Nathan
(@Nathan04117131) reported
@HSBC_UK = Misinformation If I had one bit of advice, it would be AVOID. HSBC is the only bank I bank with where I have continuous issues. On top of their sub par banking services, their advisors will lie to you and it will be your fault.
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Sam Clark
(@sambakey) reported
@HSBC_UK I'm not sure as it was a business account, it wouldn't even let me add them as a payee and I got a different error message every time. All ok now though thankfully
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Linda Lodge
(@Lindalodge007) reported
@HSBC_UK is there a known issue with the app for IPhone XR users? App opens and immediately shuts
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Russell Garner
(@rgarner) reported
Honestly @HSBC_UK, I don't know how much more painful you could make paying a new payee. There are two forces at tension here; 1. you're paying a large amount of money and want to check the deets, and 2. your JWTs expire in about a nanosecond and make it the user's problem
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anastasija
(@nastasijamille) reported
@HSBC_UK I couldn`t cash out cheque as it says `A/C Payee Only` on it, but agent wasn`t helpful at all and told me to simply call company who issued a cheque. The company which issued a cheque assured there`s no issues from their side and I have to reach out the bank again ...