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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Allan
(@LauraAl10647614) reported
@CShelton91 @HSBC_UK I rang the bank and was told it was the retailers site at fault…I beg to differ seeing as it’s many trailers and the common denominator is hsbc
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In pursuit of justice ⚖️
(@Row_rows) reported
@HSBC_UK You’re quick enough to send texts out to those going overdrawn. It can be done. Things happen that’s fair enough but it’s about the customer service and apology/compensation afterwards. This wasn’t good enough from a global bank. There would have been a better service from
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Dr Bethany Hamblen
(@bjh1536) reported
@HSBC_UK Hi. I've just got a txt saying I'm going to be charged for being overdrawn last night, but I couldn't check my account balance last night as I had planned, because your services were down.
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In pursuit of justice ⚖️
(@Row_rows) reported
@HSBC_UK Appreciate the sentiment but this is really not good enough. You didn’t notify your customers directly, you put a tweet on here. What about those that needed urgent access to their funds? Getting to hospital urgently for example unable to pay for a taxi or fuel…. Really bad
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Liana
(@saintliana) reported
@HSBC_UK @sean_madden93 I still cant get on the app, still have the error message
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D
(@WeeWhiteWabbit) reported
@HSBC_UK Your service is just shocking
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Spangle
(@spanglethoughts) reported
@HSBC_UK App still not working. Have rebooted phone but hasn't helped. Please can you update customers on what's happening
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Ben Massey
(@BenMassey1) reported
@mrsgaius @enndemic @HSBC_UK I was on hold for 1.5 hours yesterday before giving up. This was during the day before this debacle. No one replied on the app support twice then when they did gave no useful information. I’d formally complained earlier……ironically about poor customer service
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Liana
(@saintliana) reported
@HSBC_UK My App still isnt working?
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Vatsa K V
(@Vatsa_KV) reported
@HSBC_UK I am still unable to do an online transfer to a new payee on the mobile app. Tried twice a few mins ago . Are you offering partial service at this time?