HSBC

Is HSBC down in Newbury, West Berkshire, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 01/01/2026 09:00

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mjhayter1 Martin Hayter (@mjhayter1) reported

    @HSBC_UK Been trying to activate the digital secure key today. Installed and reinstalled the App 6 times but it just keeps telling me activation failed or a variety of other error messages. What’s going on today???

  • MWaxfield Will (@MWaxfield) reported

    Why is @HSBC_UK 's online and mobile banking like trying to get in to the Chamber of Secrets? I'm also a Barclays and Starling bank customer and getting in to their apps/online accounts is so much easier.

  • Sun18000 $un❤️ (@Sun18000) reported from Kidderminster, England

    @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

  • Timmy17672437 Timmy (@Timmy17672437) reported

    @HSBC_UK been as its impossible to contact you via the website i need help with a pending payment. I paid for an item on ebay the transaction got refused. I paid with paypal for the items which worked fine. Now the original transaction is stuck pending.

  • jl_rex jl_rex (@jl_rex) reported

    @HSBC_UK i made an overseas payment which never arrived, and you are refusing to investigate what happened unless I pay you to do so. So you lost my money and I have to pay extra because of your error.... Surely this can't be right?

  • gillyconn GillyConn (@gillyconn) reported

    @HSBC_UK terrible customer service!

  • KirstyM09321388 Kirsty Mitchell (@KirstyM09321388) reported

    @HSBC_UK I have not been able to access my business online banking for 3 days now. It is just stuck on the page before the security questions come on.

  • EvaaaGrace Eva Ernstzen (@EvaaaGrace) reported

    @HSBC_UK After a few emails this case has seemingly been forgotten by the team handling it. Your service is **** and if I wasn’t waiting on a refund in excess of £1000 i would have closed my account

  • nimo81 nick ن ♊︎ 🇬🇧 🇺🇳🌐🌱 (@nimo81) reported

    Here's a fun game you can play. Wait for over an hour plus for @HSBC_UK to send you a text code so you can complete the 'Customer Information Review'.... My record now is three requests and over an 1 hr 20 mins (and counting).🙄

  • frenchgiselle gisele (@frenchgiselle) reported

    @HSBC_UK My son tried to open a student bank account today at HSBC. The process in branch was so painfully ridiculous despite him having multiple proof of ID & address. He left went to Halifax Bank & within 30 mins successfully opened a new account. HSBC lost a customer for life