HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 03/11/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JMC3S John (@JMC3S) reported

    @CruisingTheCut @HSBC_UK I know HSBC is owning First Direct but always available to speak to a human and service 99% of time first class. (Withdraw money from HSBC branch takes pre arrangement with FB can’t just walk in)

  • LukeAMerrett Luke Merrett (@LukeAMerrett) reported

    @steve_stringer @HSBC_UK @StarlingBank Thank you Steve, definitely looking at alternatives. In my experience if the new customer experience is bad it's always downhill from there.

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @HSBC_UK Peter Taylor Executive Complaints Manager | Customer Service | HSBC UK treated me so badly with promises he refused to keep so have repaid his un-professionalism by letting all know about him

  • captaindexter Excuse Me Captain Mark and Woodend Wanderer (@captaindexter) reported

    @CruisingTheCut @HSBC_UK Have used Firstdirect for years and always got to speak to a real person whenever we called 24/7. We spend a lot of time out of UK so having access to somebody real was a priority for us. Never let us down in over 20 years.

  • alex_j789 Alex Johnson (@alex_j789) reported

    @CruisingTheCut @captaindexter @HSBC_UK The Barclays chat feature thing does this and they were relatively helpful when I had some issues buying a car recently. I'd get a notification when they'd replied then drop another message when I could

  • hannidos Hannah Waddington (@hannidos) reported

    @HSBC_UK I have had an account taken out by someone else - a case of identity theft. Unfortunately your team who can help only work 9-5. Not really good enough for a leading global bank. I am worried about this and no one can help me until tomorrow.

  • Mike92945641 Mike (@Mike92945641) reported

    @HSBC_UK hi there - I no longer have an account with you but am trying to trace the date of a particular transaction I made - what's the chances you could help me out with that?

  • carmadchris Chris (@carmadchris) reported

    @HSBC_UK @jenntaylor06 Guessing its never coming given we are a year on Looking to move credit card now, thats £30k a year from us going to move to an accepted medium. understand you can't support all platforms, but Garmin are huge,maybe a statement as to why HSBC have not engaged would be appropriate

  • lhrlls LEAH-RAE ELLIS (@lhrlls) reported

    @HSBC_UK Hi, my mobile app keeps glitching and closing. I've updated my phone, deleted the app and reinstalled and closed the app. I'm at a loss of what else i can do. I can't access anything as I need my secure key that's on the app

  • Eagles90Molly help (@Eagles90Molly) reported

    @HSBC_UK someone has used my phone number to set up an account with you. How can I fix this??? I’ve been sent 5 activation codes as the person is obviously not receiving them!!!