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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Hinks
(@samhinks) reported
Can @StarlingBank tell me if I'm likely to have a better customer experience with them than @HSBC @HSBC_UK. I do hope so, but if not, I don't hold out much hope for small businesses.
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Fraser Hardy
(@FraserHardy_uk) reported
@HSBC_UK I was on hold for 30 mins for business internet banking support then gave up. However got the option for callback by pressing 2 then going through phone verification and then asking to speak to someone
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Arici🦆💎🤲
(@AriciLink) reported
@HSBC_UK Do you still support illicit transactions for ***** oil companies
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datazuum
(@datazuum) reported
@HSBC_UK I already replied three hours ago! I can see ASAP isn't a thing and just bandied around! @HSBC_UK @HSBC I'm still waiting for a response. You can respond with an automated bot response and not realise the irony of it! poor service!
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Uk2day
(@growhydrodude1) reported
@HSBC_UK @ChangePlease Lol yes please join this bank like i did, i had the account for ten years only for them to freeze my account without explanation for over four weeks!, then they have the cheek to tell me a week later i am no longer a customer they want! 😳👎 Ruthless to the core! R I P HSBC!!!!
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Peter O'Connor (Pete)
(@birchpolypore) reported
@HSBC_UK hi, I'm very disappointed in the new layout of your online banking website, I am now finding it harder to use than I was a few days ago as all details are hidden and require extra clicks, and I can no longer highlight the text I want as each transaction is on 2 lines.
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Ik3
(@scarlyopstao) reported
@HSBC_UK @mozzamaura Also working on laundering drug money from cartels and facilitating tax evasion. You don't care about society.
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Deb Hill
(@DiscoDeb1971) reported
@HSBC_UK I have already phoned and, after being on hold for 20 mins, spoke to someone who said I have to fill in a form and it will take 10 working days to unblock my account. I just want access to my money!
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Jimmy
(@Chief_1_brow) reported
@HSBC_UK fancy sorting you customer service out? On hold for 40 minutes and all I wanted to do was arrange a zoom meeting for changes to my mortgage….hung up before I lost the will to live 👍🏻
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Jeff Harris
(@JSHKT20) reported
I challenge all CEOs and Leaders of Councils to take 5 minutes to phone their own Contact Centres…just as a vulnerable person with no internet access have to….maybe you may wish to invest in these services.RT if you agree.@HSBC_UK as an example.There are many more poor examples