Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Clark
(@sambakey) reported
@HSBC_UK I'm not sure as it was a business account, it wouldn't even let me add them as a payee and I got a different error message every time. All ok now though thankfully
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Frances McKellar 💙
(@FEJ29) reported
Awful service from @HSBC_UK went into to branch to update my name on my accounts, had to sit there for half an hour while systems updated, then had to chase new credit card as not rec’d to find out credit card not updated or new one requested I have to call them to look into it
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Will
(@sol_dev_will) reported
@HSBC_UK how long do you keep my secure key locked if I entered wrong answers? As your stupid circular messages to unlock just link to website and back to app in a pointless circle
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK I have such atrocious experiences with HSBC. I feel I must warn others that I have found its service absolutely abysmal. Please consider other financial services.
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Zak
(@TweetZakAttack) reported
@HSBC_UK this new online banking interface is awful!
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Kyle Hadden
(@KyleHadden17) reported
@HSBC_UK LoungeKey not allowing me to add my HSBC credit card to the app. Slightly pointless if it’s basic functionality isn’t working.
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Russell Garner
(@rgarner) reported
@HSBC_UK If you're sticking a JWT expiry constant in front of people and asking people to quote that in a reply to a support desk after making them go through your "enter the last four digits of the sort code and the amount including pence to get an OTP" dance you need better UXers.
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK And yet there is no damn given about customers digitally or not……you decide and change wether I want it or not! So it’s rubbish interest rates for savings, appalling bad customer support and now this! Time to do to HSBC as you do to customers…….ignore this and dump the bank!
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Robert Kondrat
(@NinjaNetworkz) reported
@HSBC_UK @Lindalodge007 Uninstalled and reinstalled app which helped, now app opens but trying to log in and not receiving the sms activation codes, I'm having so much fun with this...🤬
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK @EmmaRaducanu I have such atrocious experiences with HSBC. I feel I must warn others that I have found it's service absolutely abysmal. Please consider other financial services.