Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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devonjane43
(@devonjane43) reported
@mouthwaite @HSBC_UK I had the same with Halifax, you couldn’t contact them, and they closed all their branches making it impossible to be able to contact them. If you went into the only branch in the city, you couldn’t speak to anyone you had to book online, but you couldn’t book app online crazy.
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John Sheldon
(@JohnSheldon69) reported
@mouthwaite @HSBC_UK Been with HSBC and formally Midland Bank for 50 years and never any problems here.
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Stage Door Johnny
(@StageDoorJohnny) reported
@mouthwaite @HSBC_UK I used to bank with HSBC and I went into a branch to sort a problem they’d caused (set up a loan without enough DD payments) and was told I would need to use the phone in the bank to call HSBC, whilst standing in HSBC… insanity! That was my final straw.
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Helen Dolan
(@HJD2802) reported
@mouthwaite @HSBC_UK My company has many accounts with them and it's like banging my head against a brick wall. No interest in resolving issues, business banking is appalling.
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ste50efc
(@ste50efc) reported
@mouthwaite @HSBC_UK I had the same experience with NatWest rude unhelpful staff 2hrs on the phone passed to 5 different staff 3 different departments and they still wouldn't help my 83 yr old dad with with a very basic request ! Yet they make billions #natwest @NatWest_Help
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Michael Owen
(@michaelowen74) reported
@mouthwaite @HSBC_UK I spent 2 years working for HSBC after working 13 years with The Co-opereratve Bank. HSBC are too big and have a poor record on fraud. Consider Co-operative Financial Services.
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Matt Woodhouse
(@MattWoodhouse2) reported
@mouthwaite @HSBC_UK Been with them for a Looong time. If I need help I call the number, enter my security info & pretty soon I’m speaking to someone. Always found them really helpful. Got an “Advance” account so wondering if it’s based upon your account type?
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world_at_your_feet_86
(@worldaturfeet86) reported
@duffy1972 @mouthwaite @HSBC_UK My app did the same, couldnt even get to the secure key to loggin online. I ended up having to delete the app, request a physical security key. Redownload and reset everything back up over 2 weeks! I did however manage to speak to a person who denied issues with the app....
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Keeley 💙
(@KeeleyMDance) reported
@mouthwaite @HSBC_UK I left Nat West when I couldn’t speak to a human and went to @firstdirect even though this is telephone banking their customer service is excellent and have now been with them for 22 years
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Juliet Murray
(@jools_murray) reported
@mouthwaite @HSBC_UK @firstdirect for over 20 years not one single problem 🙄 part of HSBC? How can they get it so wrong and then so right?