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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Quierin
(@DrQuierin) reported
@HSBC_UK trying to open an account for my child for 3 months now. The most useless customer service and process. Nothing works and repeated promises not kept. Clearly hsbc doesn’t actually want my custom after 20 years of banking relationship. Don’t use this bank.
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Parkin Estates
(@BeachWoolacombe) reported
@countrymousie @HSBC_UK Ditched them in 2017. Company had been with them for years. Business manager was relocated to Exeter! He changed and took almost 12mths to introduce himself. He asked about our bookings - he thought we were a caravan site. Then we were allocated a business manager in Brum.
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Nick Mottram
(@Big_Motch) reported
@HSBC_UK @HSBC I am unable to use the HSBC app, which means I also can't use online banking. Can you help?
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The Makers
(@TheMakersCom) reported
. @HSBC_UK a personal & business cust of 20yrs saddened by the service I’m receiving trying to complete a new business account app. 8 calls, 4 web chats just trying to verify ID. You told me to go to branch and they can’t help. 2 hour round trip. 6 weeks wasted. Please help
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Matt Atkinson 🇪🇺
(@Runner_Akie) reported
So @HSBC_UK said I cant use their switch service to switch accounts and to do it myself, now theyre saying my switching bonus wont be paid because I didnt use the switching service they denied. Absolute fraudsters.
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MissBlueGaming
(@MissBlueGaming1) reported
@HSBC_UK since when do you have the right to REFUSE to let someone spend their money? Someone we know is trying to pay for an extension and your bank are refusing to let the customer move money and pay the company! Saying it’s not right and that the company should pay themselves!
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Martyn Fisher
(@_martyn_fisher) reported
@HSBC_UK have done it again. Tried to close an account. They transferred out more than the balance on the account, created an overdraft, so preventing closure. Guess who has to fix it? Me! And when I do fix it, it will take 5 days to action closure, and 5 days to log a complaint.
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Adam Koszary
(@AdamKoszary) reported
To log into @HSBC_UK online I need to generate a secure key using my app. To log into my app I need to be sent a OTP code by text. The OTP text function has been broken for months.
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georgieporgie
(@ratty_out) reported
@HSBC_UK hi, I’m no longer a customer but would like to find out how much interest we paid on our mortgage after our fixed term expired until we remortgaged - can you help with this? Thanks
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Darren 🗽🎗
(@Darrenskhjones) reported
Terrible service from @HSBC_UK I’ve got at least 10 unanswered emails to one of your Mortgage and protection managers. I need assistance and can’t get any help