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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MaggieMay
(@MagsSFK) reported
@HSBC_UK I’m looking for an email address to contact HSBC with an account query. Cost of 0345 numbers can be expensive when having to hold etc. Tried on-line chat support but the advise I was given was - to phone the 0345 phone number.
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Philippa Knipe
(@PhilippaKnipe) reported
@HSBC_UK I’m expecting a large transfer into my Advance account from a pension provider. Do you place restrictions on high value transfers in, and out if I choose to move the money? I have heard that you block transactions
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Hamish Champ
(@hamishchamp) reported
Aaaaahhh, another day, another interminable wait to speak to someone at @HSBC_UK. Apparently my call is important to them...maybe the bank could employ more people at its help centres to speed up the process?
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JaneEP
(@janephillips50) reported
@HSBC_UK Still no security number and no access. Incompetent and unacceptable.
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Katy Ward
(@KatyWardHull) reported
@HSBC_UK Thanks. The issue isn't really that I need help with reactivation, though. The problem is that I can't even open the app as it crashes every time I try.
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Ross Bowditch
(@Rossman76) reported
@HSBC_UK No problem Stacie, just wanted to make sure you were aware 👍🏻
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GHardner
(@GardenerMr) reported
@HSBC_UK Hi I’m having issues trying to arrange some private issues , can you message me privately please as it’s most annoying. I’ve called 5 times and got nowhere. I have to resolve this by 5 th may.
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ℕ𝕚𝕔𝕠𝕝𝕒
(@NicolaWalsh_) reported
@HSBC_UK @KarenGoodhew Any idea on how long this is going to be, it’s been down a good 24 hours now
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Sarah Edwards
(@sarahclarke602) reported
@HSBC_UK why isn’t the balance after bills section of your app working
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jo
(@1970Jo) reported
@HSBC_UK I am unable to access fast balance is there an issue