HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/12/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • NizzaFluss Nizza Fluss (@NizzaFluss) reported

    Has anyone dealt with @HSBC_UK @HSBC safeguarding team. The safeguarding team work at home over the world . Impossible to get hold of any working in bank in the Uk!Branches all over closing . No faith in safeguarding system . Anyone one have the same experience ?

  • AlsfordOlivia Olivia Alsford (@AlsfordOlivia) reported

    @HSBC_UK what is going on with your Mobile app?! I’ve not had access to my account for almost 2 weeks as no one can understand why my mobile number is not being recognised! (I’ve not changed my number or mobile)I’ve banked with you for +20 yrs but seriously loosing my patience!

  • kongroove ayşe•. (@kongroove) reported

    Hello @HSBC_UK I’ve just had a call from the number 0800 030 4909 is it a legitimate customer service line?

  • DisneyAndMyDog 🌴🌊 Nicky 🌴🌊 ♡ Thank you NHS 🌈 (@DisneyAndMyDog) reported

    @HSBC_UK Please can I have a replacement new bank card - but like my old one with numbers on the front with working contactless function. New one does not have working contactless. Got the icon but doesn't work & in a pandemic I don't want to press buttons on card machine. Tar 👍

  • Andrew17121985 Andrew Williamson (@Andrew17121985) reported

    @HSBC_UK On the mobile app, When I'm adding a new payee's bank details and I got to click on the check payee details button I'm getting an error messaging saying, "This feature is currently unavailable and your transaction has not been processed. Please try again later (Ref 503)"

  • JanusHuw Huw Janus (@JanusHuw) reported

    @HSBC_UK - There is NO option in my online account to Chat. No way to send a message. All phone calls have a 20 minute wait. Thanks HSBC, looks like I don't get to eat today. And NO, I don't want to deal with my banking problems on Twitter.

  • sara_spiteri Sara Spiteri (@sara_spiteri) reported

    @HSBC_UK I'd like help with a credit card application

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK Me to HSBC yes I authorised that payment into my wife's account. HSBC did anyone coerce you into making this payment. How rude, I know my wife can be forceful but realy HSBC? Does anyone review your scripts from a customer viewpoint, I hope not if this is the result.

  • PJs_Thoughtspew PJ (@PJs_Thoughtspew) reported

    @HSBC_UK Yeah it isn't working at all

  • VWToDeutschland The Vegan World Tour (Trot) (@VWToDeutschland) reported

    Hello @johnlewishelp, when I call to make a complaint regarding my Partnership Card, which country will I get through to? Hopefully New Day will use a UK service centre and allow complaints to be submitted online. Hopefully New Day's service will be better than @HSBC_UK's too!