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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (22%)
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Website (11%)
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Transactions (6%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Snowie ❄️
(@AlistairSnowie) reported
@HSBC_UK internet banking has a bug for the Safari browser, worth mentioning to tech team. The website is accumulating data, 15gb in RAM and then crashes the browser. Same issue on other computers too.
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🐺 Michael 🐺
(@M_TH_Woffindin) reported
@HSBC_UK @Stonewallhousin So in other words 76% of homeless people are straight but **** them?
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Lindsey
(@LindseySpriggs) reported
@HSBC_UK look after you small customers as well as the big ones. 1 hour and 45 mins to sort a debit card? Sons vulnerable and they ignored his plea for them to talk to me. Had to put the phone down in the end. Still not sorted!
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Transgender Conduit
(@ConduitTrans) reported
D'yer ever get the feeling banks make it impossible for you to resolve issues? @HSBC_UK used to have really efficient customer service - now it's an obstacle course. No doubt, the usual well worn excuse of "Covid" will be trotted out, but that shouldn't affect "chat services" 1/
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Sarah Manuel
(@luluscales) reported
@HSBC_UK Your call centre staff are extremely frustrating. Trying to reset my password, and they keep asking for information which is only available to me if I have access to my accounts! 'can you tell me this?', 'no, its on my statement, which i cant access'. Madness.
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stusmasterchief
(@StuartMansour) reported
@mayeilimexx @HSBC_UK @Stonewallhousin Use my brain? Why the insult? Please explain to me why it matters who a person chooses to be intimate with has any bearing on whether we choose to help someone. It literally doesn't matter! They need help and support, not being segregrated into groups to tick boxes.
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Tom
(@tomtomsnap) reported
@HSBCUKBusiness Hi @HSBC_UK complaint was filed. 1st reply-We are investigating. 2nd reply-Sorry we can’t resolve!! Time wasted. Phoned HSBC Premier, Matt was completely uninterested, not even introduced himself, “Can I take your name, what can I do 4 you”!! Poor service!! Surely, not “Premiere”
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XRPatriot_coups
(@coups_q) reported
@HSBC_UK @Stonewallhousin Yet the British government housed all homeless ppl in the first planned lockdown?? Why not use the rothchilds money they found over 500T in gold bullion so enough to sort this problem out sharpish!!
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Unum Amin Ph.D.
(@meloncleveland) reported
Hey @HSBC_UK I’ve had a payment pending on my account since May 17, have called in internationally 10 times and spoken to various reps who have been unable to resolve this issue. Feeling very frustrated at not being able to spend my own money. Please help
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Audi Man
(@quattroRR) reported
@HSBC_UK @justsitandgrin Problem you have @HSBC_UK is that ALL your competitors Apps are working with Ios15 beta which suggests your and your dev team are either not as customer focused as your competiton or just using the beta as an excuse for poor dev work. Which is it?