HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 02/26/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hhn_88_888 H N (@hhn_88_888) reported

    @HSBC_UK Hi HSBC UK, I am a premier customer unable to access the HSBC UK app on my Pixel 6. How is it possible that customers are left unable to access their accounts? Who can this be escalated to please?

  • xGangax Ganga Poudel (@xGangax) reported

    @HSBC_UK But I have a Pixel 4 not 6! The app has always been working but for some reason the past few days it won't let me log in

  • DeanVipond Dean Vipond (@DeanVipond) reported

    @HSBC_UK Hello, I have just updated my iPhone 7 to iOS 15.1 and now the HSBC app crashes on startup. I can’t use banking through a browser either because I use the app as a secure key. Is there any other way to access my services? I need to transfer some money ASAP. Thx.

  • scamp226 Sally Campbell (@scamp226) reported

    @HSBC_UK @EthnicityInvest Really but you steal money from the elderly without any issues.

  • DNorey Danny Norey (@DNorey) reported

    Hi @HSBC_UK my banking app isn’t working on my phone any idea why? Thanks.

  • JMalkino Jimmy (@JMalkino) reported

    @HSBC_UK @aakash_khan Pixel 6 has been out for weeks now. Not being able to access your banking app for this entire time is pretty ridiculous really. Not something you expect from a bank the size of HSBC.

  • dan_higuita Dan Higuita (@dan_higuita) reported

    @HSBC_UK what do you suggest doing when the app is never connected to your server? Your queues take forever on the call and your online service is typically shite and outdated?! Who uses secure keys these days?! Time to move after 10 years. So shite.

  • Peligro_Raton Mr E Stats (@Peligro_Raton) reported

    How has the @Google Pixel 6 been out for over 2 weeks and noone at @HSBC_UK has sorted this issue out?

  • Dreammeditation Jo Dreamweaver (@Dreammeditation) reported

    @HSBC_UK I am currently speaking to customer service! My email is valid and my mobile number is valid but no one is helping!

  • dan_higuita Dan Higuita (@dan_higuita) reported

    @HSBC_UK you’re online all is awful, you’re reset function doesn’t work and you can never get in contact. Worst bank…need to move after 10 years of shite!