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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Marritt
(@MarrittSteven) reported
@HSBC_UK help. My father has passed away and trying to setup online banking for my mum but dad had telephone code which know ones knows. How can we reset it
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Sue Murray
(@SueMurrayMango) reported
Has anyone else had this problem. While I appreciate the need for intense security, I have held on the 'phone to @HSBC_UK for several hours every day answering endless security questions, endless calls with the fraud team but I still can't access my money!
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The🅱️agMan
(@ivelostthelot) reported
@HSBC_UK your call centres are a joke, 1 hour 30 min on hold so far just to get login details approved. Putting me off even using you for mortgage
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Stuart Selfe
(@StuartSelfe) reported
@HSBC_UK Ah ok- I'll deal with the inconvenience @HSBC - you carry on not fixing the problem and I'll sort it out then. Ta very much for nothing then and will bury my head in the sand, live on fresh air for a while and trust that the problem will fix itself then...have a great day! x
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Graham Skinner
(@EvercleanSol) reported
@HSBC_UK 1 hour and 52 minutes in customer service phone queue …. I gave up and went online to ask on there, waited over an hour only to get terminated. I’m a small business owner, I needed help…. You are useless!!!
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Phil Cook
(@PhilRCook) reported
@HSBC_UK I use Safari for online banking but can no longer login even after deleting cache and cookies. I get a GSA error message when the page tries to reload. Suggestions?
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Stuart Selfe
(@StuartSelfe) reported
@HSBC_UK can I have a say when I can access my hard earnt money or is that a bit too much to ask?
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@HSBC_UK What will they suggest? I have the latest app and my iPhone software is up to date and every other app works perfectly. Even First Direct. Surely HSBC should fix their app, not require me to jump through any more hoops?
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Tim
(@TimH_trancecast) reported
@HSBC_UK Thanks for your reply Mauro, but at the moment I’m so annoyed about the whole thing I’m going to use an alternative service for online transactions from now on, it just shouldn’t have happened, especially seems I used your secure platform to authorised the payment.
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Stuart Selfe
(@StuartSelfe) reported
@HSBC_UK How can I access my money when you've decided to hold my card for me?