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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ejiro_Ak
(@ejiro_ak) reported
@HSBC_UK You give me an appointment, I drop everything to ensure that I don’t miss the call and the agent does not call. Been waiting for this appointment call for weeks. What poor service
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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*** WILKINSON
(@YorkSapper) reported
@annegibney48 @HSBC_UK No cos they are ****
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK …..and to top it you raise credit card rates by 2% - TWO PERCENT INCREASE It doesn’t matter if I hv any outstanding owed on credit cards but this just typifies the contempt HSBC have for its customers Appalling savings rates Appalling interest charges Appalling customer service
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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Buffy Karen Katsu KEI (BuffytheAutii)
(@BuffytheAutii) reported
@HSBC_UK I have had a new phone with Android 11. I can install the Mobile banking app but when I try to open it it just keeps rebooting my phone. I have uninstalled and reinstalled several times but it is still not working. Please can you help?
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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Bonnie Newman
(@screenb303) reported
@HSBC_UK My #businessbanking security device isn’t working - only want to order a new one. Been on hold for over 50mins - can’t access your services any other way. You’ve also increased my monthly charges - what am I paying for? #hsbc @OmbsForSmallBus @MartinSLewis
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SEO Grinch
(@zeboggy) reported
@HSBC_UK as I cannot get hold of you other way, quick question - old physical secure key device stopped working. No access to online banking/mobile banking, but access to phone banking. Any way I can swap to a digital secure key from WITHIN phone banking? Thank you.