HSBC status: access issues and outage reports

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  Lokesh Pande (@lpande93) reported 4 minutes ago from Basingstoke, England

  @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

• 
  Lokesh Pande (@lpande93) reported 13 minutes ago from Basingstoke, England

  @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

• 
  Anbu B (@anbumot) reported 22 minutes ago from Newbury, England

  @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Navarro (@NavarroHPBSurg) reported 5 minutes ago

  @HSBC_UK is there a problem with online business banking? The app is not allowing transfers (which is massively inconvenient). Please advise

• 
  Torkild Smith (@torksmith) reported 6 minutes ago

  I got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account

• 
  Simon Stockley (@si78475) reported 9 minutes ago

  @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.

• 
  Nomad (@_londontrader_) reported 15 minutes ago

  @HSBC_UK crap service

• 
  victoria clark (@vickic1984) reported 16 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Heidi Howarth (@HeidiHowarth5) reported 17 minutes ago

  @HSBC_UK why does your customer have the right to open a chargeback claim without airing any grievance, and never requesting a refund directly with the supplier? They have had the services and kept the goods.. with proof they are still using them. #fraud @spidersandmilk

• 
  TA (@TA6509617590818) reported 20 minutes ago

  @hsbc_uk I’ve been alerted by CreditKarma to a hard search on my credit file by HSBC, but I haven’t applied for any accounts and I’m not a HSBC customer. Who do I report this to? I’ve tried calling a couple of times but the telephone operators aren’t able to help.

• 
  Fordy-PUFC (@MrFord89) reported 23 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 23 minutes ago

  @HSBC_UK Hi , I did that and couldn't or would not help

• 
  lolGriffin (@SwiftMythik) reported 28 minutes ago

  @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good