HSBC status: access issues and outage reports

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  Lokesh Pande (@lpande93) reported 8 minutes ago from Basingstoke, England

  @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

• 
  Lokesh Pande (@lpande93) reported 37 minutes ago from Basingstoke, England

  @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

• 
  Anbu B (@anbumot) reported 41 minutes ago from Newbury, England

  @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine Mcgeorge (@ChristineM5051) reported 25 seconds ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  Jo Kemp (@kempettes) reported 3 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

• 
  Mike Kivi Ph.D. (@mikekivi) reported 10 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 12 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  John Warren 🇺🇦 (@Sionilo) reported 14 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  Dan (@pizzaboy) reported 14 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

• 
  UJ JAGS (@ujagga12) reported 15 minutes ago

  Industry standard is 15 days not more than 3 months and no update till date ..shoddy customer service , @HSBC_UK we were told your isa department doesn’t even exist and that’s why they can’t directly contact us to resolve the issue.hsbcuk bank full of lies @financialombuds

• 
  Ian (@Jd95975184) reported 20 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 21 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever

• 
  Melanie Owen (@MelanieOwen66) reported 23 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.