HSBC

Is HSBC down in Basingstoke, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Basingstoke, Hampshire, England 02/14/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • AndreaHay10 Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported from Headley, England

    @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Shol9al shol73 (@Shol9al) reported

    @HSBC_UK Update your customers!!!! No one can access their accounts and your service page is showing all is normal when clearly it is not. Sort it out or at least let us know what is going on !!

  • ZalaComms ZalaComms (@ZalaComms) reported

    @HSBC_UK do u know if there's an issue with the app? I keep getting error code API_103.

  • Steve_c1889 Steve_c89 (@Steve_c1889) reported

    @HSBC_UK got problems with accessing my accounts online have a error message API_103 looks like you have major issues be nice to have some kind of communication

  • martwrig123 Martin Wright (@martwrig123) reported

    @HSBC_UK Same here, weird thing is my joint account card is working but my wife's does not. Can't access either account on the app

  • Joywesleyxox Joy (@Joywesleyxox) reported

    @Tangoman68plus1 @HSBC_UK Worried that this won’t be working for a while, and I’ve got pay for a Hoilday soon !! anyone have any updates

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @HSBC_UK no response and it's been over half an hour and all services are down. Appalling service

  • luismy_exeter Luis Miguel Gonzalez (@luismy_exeter) reported

    @HSBC_UK is your app and online services working tonight? I'm having problems using either of them

  • susannahadewale susannah adewale (@susannahadewale) reported

    @hannah_pinnock @HSBC_UK It’s disgraceful just seen an article from sky news saying hsbc went down shortly after 8:15pm but I can’t see any update on their twitter page 😡

  • beingserviced Service Guru (@beingserviced) reported

    Whassup @HSBC_UK? No access to accounts online or in app 😞

  • Kim71576491 Kim_rm (@Kim71576491) reported

    @HSBC_UK Same issue, glad it’s not just me!