Is HSBC down in Basingstoke, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (13%)
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Website (11%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent HSBC outage reports came from the following cities: Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Login | |
| Baughurst |
Website | |
| Newbury |
Website | |
| Wokingham |
Mobile App | |
| Basingstoke |
Mobile App | |
| Wokingham |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sheryl
(@Sheryl72024748) reported
@HSBC_UK I’m calling from overseas but I kept getting the error voicemail to say the number is incorrect. Please kindly provide a reachable number. The number that I call is the one stated on the website +44 1226 261 010. Thank you.
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jim bainbridge
(@jimowl) reported
@HSBC_UK 90 minutes waiting for an agent on your chat (so far). $19 BILLION pre tax profits in 2021. You make my **** hang. #hsbc #shithangers #pissboilers
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LJ Hartley
(@ljh38257) reported
@HSBC_UK not able to activate my mobile banking app by SMS despite the number being correct, no message received. Please help!
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Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@NigelCecil1 @HSBC_UK Its a joke Nigel. I spoke to the today and my problem hadn't been passed to the IT team in the correct way. Shabby treatment. Don't they know I'm a Chuckabutty!
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK So if you issue me with a cheque book or paying in book it will have the address of my local Pizza Hut after the banks closes?
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Natalie Johnston FCCT
(@Johnston_Nat_) reported
@HSBC_UK 4 online attempts to pay using OTP. 25 minutes talking to 4 people telephone banking and no help whatsoever! Absolutely shambolic!
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LJ Hartley
(@ljh38257) reported
@HSBC_UK now locked out of both mobile and online banking. Need access to this account ASAP
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Rachel Morgan-Williams
(@MotherOfGrom) reported
@HSBC_UK I’m having a nightmare since getting a new phone and now no access to online banking as can’t generate a code on new app. Need to speak to someone.
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Djfdeklerk
(@djfdeklerk) reported
@HSBC_UK I have been logging onto my app (with biometrics) for more than 10 months. 2 days ago, my Online app started 'resetting' itself and I have to reactivate my Digital Secure Key each time I want to log in....