Is HSBC down in Basingstoke, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Josh pitt
(@Joshpitt7) reported
@HSBC_UK your mobile payments don't seem to be working, when will they be fixed
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𝙋𝙊𝙆𝙆𝙀𝙏
(@PokketGM) reported
@HSBC_UK I don't want your help. I want to share my frustrations about your company with you. On top of that, you're ignoring someone who's actually trying to have a conversation with you on this thread.
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Lizzy Campbell
(@lizzycampbell) reported
Hi @HSBC_UK, you keep sending me emails but there's no 'Unsubscribe' option. I've not had an account with you for 10+ years and all I want is for you to stop emailing me. Is there somewhere I can send an email to get this done? There's no form on your website.
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daryl🔮🧙♂️
(@daryl_68) reported
@HSBC_UK 1/2 From what I have observed, it seems like I've not been the only one experiencing issues with the CS from @HSBC_UK. I have been trying to reactivate my dormant account for 3months now and till now there's been no luck. I was given incomplete information to send my documents
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Simon McHardy
(@donk_McHardy) reported
@HSBC_UK awful service, owed £400 from my credit was told 4 days to hit my account, 4 days later paid into wrong account 10 days on they want another 7-10 days to sort it ??? ABSOLUTE CRETINS
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK So does this mean your working on it and it may be released soon?
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Mahmoud
(@MahmoudSHAS) reported
@HSBC @HSBC_UAE @HSBC_UK The worst bank ever in UAE, you will never be able to reach their customer service it been 52 min and I'm still on hold,,,, Kill me
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Aaron
(@_aaroncater_) reported
@HSBC_UK I would like to open a second current account with you. I already have a bank account but would like another to manage my personal finances even better. How can I do this as on the website it says for new customers fill out the form. If I fill out this form will it 1/2
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Shahid Kamal Ahmad
(@shahidkamal) reported
Hello @HSBC_UK — I’m a business customer. Tried your chat. They told me to call your number. 22 mins on hold and counting. This is inconvenient and you’ve made some of my money disappear into a black hole since the 3rd and won’t do anything until the 17th. Unacceptable.
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sean
(@seanLHR) reported
@HSBC_UK since making me choose a “secure” PIN (what’s wrong with Face ID?!) I can no longer use your app. “Service unavailable” constantly. You’ve taken something actually quite decent and made it unavailable. Cheers.