Is HSBC down in Basingstoke, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (16%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent HSBC outage reports came from the following cities: Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Mobile App | |
| Wokingham |
Transactions | |
| Wokingham |
Login | |
| Newbury |
Login | |
| Baughurst |
Website | |
| Newbury |
Website |
Community Discussion
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HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MrGandFriends
(@MrGandFriends) reported
@HSBC_UK @firstdirecthelp please update your apps to support iOS 15 public betas, you’re the only bank not to do so - and consequently not account access now due to limitations 😔
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Tim
(@sheltont101) reported
@HSBC_UK I'm trying to book an appointment to open a two new Junior ISA's for my children - I'm a new customer - not getting anywhere on your online service or on the phone. Pls help
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Kim Iskyan
(@kimsiskyan) reported
@HSBC_UK you (Global Liquidity and Cash Management) have held up my paycheck (it's been going to the same account for months) for 3+ weeks for "compliance" and all I get is milquetoast reassurances. I need someone who can actually help. Who is the head of these incompetents?
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Shaun Hardman
(@GamingTillDead) reported
@HSBC_UK That has not helped. I've even gone onto a PC now. Can you confirm that the Chat is actually working?
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Clare Holmes
(@hadwidia) reported
@HSBC_UK is there an issue with your app and website. Cannot log in to either and the website doesn’t even load?
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Shaun Hardman
(@GamingTillDead) reported
@HSBC_UK Got it working using Edge. Apparently won't work on Chrome which seems crazy
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Rebecca Brame
(@RebeccaBrame) reported
@HSBC_UK @twtt3rtalks HSBC this is appalling. I cannot access my banking at all now. I live in NZ and don’t have a physical secure key - I relied on the app for all access. I can’t even log onto normal internet banking as my secure key IS the app. I need to make payments in the UK and can’t!
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Shaun Hardman
(@GamingTillDead) reported
@HSBC_UK There is no Chat option showing. If I force it the the desktop site I can see Chat at the bottom but when I press it I get GSA Error - System Error
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Josh Crowson
(@josh_crowson) reported
@HSBC_UK Hello. Been waiting for over a week for a postal activation code…so obviously haven’t had access to my online banking for 7 days. There must be an easier way these days to access my account rather than waiting for a letter to arrive? Thanks.
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David Bayley
(@FoxyDavy) reported
@AskNationwide Presumably will be wasting my time - please send paperwork to close all of my accounts - it’s not the £12 it’s the principle & the way I have been treated @santanderuk @HSBC_UK - can any of you guys help I have 4 Nationwide savings, 3 Current & credit card to move.