HSBC

Is HSBC down in Basingstoke, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Basingstoke, Hampshire, England 10/30/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (24%)

    Website (24%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • AndreaHay10 Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported from Headley, England

    @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sranger_cycling SRangerCycling (@sranger_cycling) reported

    @HSBC_UK I wasn't able to buy my shopping today because I couldn't access my online banking. You have wasted my time since I had to walk 4 miles. I am on the live chat and nobody is getting back to me. Very appalling service and I am thinking of switching banks.

  • nikkinoo12 nikki keel (@nikkinoo12) reported

    Shock @HSBC_UK is down again 🙄🙃

  • 89Beaumont Will Beaumont (@89Beaumont) reported

    @HSBC_UK Still won't let me login - can't even use my card for online transactions!!!! tired of this poor service

  • marct92 marc turnbull (@marct92) reported

    @HSBC_UK im assuming there's a problem with internet banking again as getting error code api_103 again

  • Sam_hollydog Sam (@Sam_hollydog) reported

    @cprsmum @HSBC_UK Up and working now

  • JessH41 Jess (@JessH41) reported

    @SarahCo53496846 @HSBC_UK Oh wow is it down again?

  • hanlouisewright Hannah (@hanlouisewright) reported

    @HSBC_UK absolute joke of a bank not only have I had 90 pounds go missing out of my account, the service is down a few days ago and I couldn’t use my card but now tonight the service is down again my card gets declined my boyfriend pays and the money still goes out of my account

  • Deannagolding5 Deanna golding (@Deannagolding5) reported

    @HSBC_UK hello, my online wasn't working, I tried to pay my credit card and payment didn't go through, my online banking is now working and 2 lots of the credit card payment has gone out?

  • cazbinny Caz Binstead - “More Connection, More Reflection” (@cazbinny) reported

    @cprsmum @HSBC_UK Same. Really panicked at first! Card doesn’t seem to be working on cash machine either. @HSBC_UK - any update?

  • Betterw74542776 Betterworld (@Betterw74542776) reported

    @HSBC_UK The problem has not sorted out . The app just now says there is a problem loading my UK accounts.