Is HSBC down in Basingstoke, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (69%)
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Website (16%)
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Login (10%)
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Transactions (6%)
Community Discussion
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HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Purvis
(@purmj) reported
I want to thank @HSBC_UK bereavement support for the efficient way you have managed my late stepfather’s account, verified my identity and arranged for the account to remain open for receipt of money.
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Mr Bullingtosh
(@Kickaddict_) reported
@HSBC_UK I’ve now been waiting 40 minutes in the queue for an urgent call. Absolutely disgraceful service. #HSBC
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Simon🇪🇺
(@5imon1963) reported
Trying to pay a #HSBC credit card bill due to an error on our behalf, & @HSBC_UK make it so difficult, 3 people plus automated "service" can't help. Trying to do the right thing is impossible with this bank.
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Juliana Engel
(@jujuengel) reported
@HSBC_UK Hi, No reply from 24 hours. Horrible service. New businesses can face stress, just because someone decided to put a block without reason and no contact. You kindly asked for DM and then no reply. So you can goholiday while staff working for us have no money to pay bills.
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Tom Burgess
(@Tom_Burgess243) reported
@HSBC_UK your customer service is terrible. After being told (as existing customers) we could open a joint account over the phone... to then be told we could only open a joint account in person, yet you have no available appointments in a bank within a 20 mile radius?!
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Michelle Young 💙
(@Michelle_Young) reported
Bravo @HSBC_UK and @Shelter let’s break these chains! We all need to support each other to reach better outcomes
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Bobby Cott
(@bobski2410) reported
@HSBC_UK It wasn’t a dig at the measures at all! :) Better to be safe than sorry, especially with money! Again though, great work on the advert and in working to help those who are less fortunate in life and going through tougher times! 👏👏
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Sarah Hunter
(@sezzy_boy) reported
@ChrisPenfold89 @HSBC_UK @Shelter Hi Chris, Thinking about the topic of this promotion, I'm interested to know how you think homeless people are going to access cryptocurrency (or indeed modern banking) if there is a high dependency on internet availability, which they typically don't have?
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Mark Walter
(@WalWalt) reported
@HSBC_UK Wouldn’t it be better to donate the £ to @Shelter rather than pay for an advert on tv? Self gratification corporate bull 💩 ! support this amazing charity but do it with decorum and for genuine reasons.
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Jpabindonesia
(@Jpabindonesia1) reported
@HSBC_UK I need help..I'm in Indonesia and my card has been blocked. I'm being told in chat on the app to call the fraud team to resolve it but I have no way to call international. Help!