Is HSBC down in Basingstoke, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chetan Parekh
(@ChetanP10773946) reported
@HSBC_UK I am unable to login into mobile app. When I try to reset password via mobile app, SMS is not being received. Customer support only available 8 to 8. Please help.
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simonjenkins
(@photojenkins) reported
@HSBC_UK I have been on the phone over an hour multiple times over the last few days it's horrific as nobody picks up - The problem I have needs a chat with a human, so I don't need online support. Just ridiculous!
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Bank's Justice
(@bank_justice) reported
@HSBC @HSBC_UK It is big and international bank. But on his website why their is no option to online account..
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Darren Smith
(@Darrenasmith) reported
@HSBC_UK have a really upset 7 year old. We set up a My savings account for her. You sent her a letter with all the information about her acc & we should go to the local branch to get her money box & sticker activity book. Enfield branch say this isn’t a thing!! Pls help to sort
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Mike C Bishop
(@MikeCBishop) reported
My mother is having problems with #MilkandMore, part of @MuellerMilk, who have insisted she now pay by card but have not cancelled her direct debit, thereby doubling the cost of the milk! @HSBC_UK told her they can't cancel a DD (so what is the point of the damned bank?!).
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Matt Shaw
(@MattShaw13) reported
@HSBC_UK my partner and I set up a joint account with you a couple of weeks back. We need our telephone banking security number in order to set up online banking. We were told last week we couldn’t set up over the phone. Can you please help how we get this?
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⚡️5Gaston
(@gastonrampersad) reported
For more than a year, @HSBC_UK and @Ryanair have tied me into a kafkaesque nightmare of denying me a refund. The bank reversed a refund on the airline’s behalf and RyanAir never updated their system to reflect that. So I can’t even request a refund from their website.
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Peter Frost
(@PeterFr70269728) reported
@HSBC_UK No, but I have now uninstalled and reinstalled the app and it seems to be working again.
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Fay Price
(@faypricey) reported
@HSBC_UK Finally got help nearly two hours later. Lovely man, sorted out my problem in a jiffy. @HSBC #HSBCdelays not good. Co-incidence that you answered when I was searching bank transfers online?!
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Rosheen Blackie Kriegler
(@BlackieRosheen) reported
@HSBC_UK - 3 months down the line and still waiting on “call on hold” over R11 000 on telephone calls to unblock my card - keep getting cut off deliberately and no one takes responsibilty- this bank is not to be trusted