Is HSBC down in Basingstoke, Hampshire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (65%)
-
Login (14%)
-
Transactions (8%)
-
Website (8%)
-
Transfer (5%)
-
Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
-
Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
-
Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
-
Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Mbohnyang
(@DrMbohnyang) reported
Actually I could login to a my account but it had been locked for "safeguarding". At first I was impressed that they protected the account...@HSBC_UK
-
yvonne gw
(@yvonnegw) reported
@HSBC_UK tried moving app to new tablet after issues with app on phone. Now account is locked and refuses to let me login. Can't use my physical key card as battery has run out. Going round in circles online and on telephone support and losing will to live. Please help.
-
Brian H. Fitzsimons
(@bfitzsimons_) reported
Hi @HSBC_UK is the issue with your app on IOS 12.5.4. App v2.3.9 fixed now? Any idea what the issue was?
-
Liz Row
(@BearRowls) reported
Trying to get through to @HSBC_UK is IMPOSSIBLE.
-
John Holt
(@johnholt44) reported
@HSBC_UK Turns out it was a problem with the interface between Quickbooks and HSBC. I managed to fix it in the end.
-
James
(@jbnewq) reported
@bd_marker @HSBC_UK Great work???? Took them a week to fix it! The worlds local bank….no branches left and an app that blocked account access for a full week!
-
Callum Low
(@CallumLow13) reported
What an absolute joke you really are. Speaking to customers like **** blocking cards without there authorization. Just about had it with this bank @HSBCUKBusiness @HSBC_UK @HSBC
-
Fzeroone
(@Fzeroone2) reported
@HSBC_UK Apparently, one can only use this number for the matter to which it relates. Why is there no other alternative method of contact? It's now 67 minutes & no answer. My call is clearly NOT important to you. #HSBC #poor service @financialombuds
-
iain c
(@c_iain) reported
@HSBC_UK hi my account has been frozen due to a credit from a possible fraudulent account, why can I not get my salary when I visit my branch? Not happy with the service, in fact there isn’t one, please advise…
-
Moofs
(@angrymoofs) reported
@HSBC_UK 42 minutes on hold waiting to get an answer as to when I was informed of a decision ref my mortgage that directly effects my credit profile without my consent. I’d imagine you have better service to the Mexican Drug Cartels