HSBC

Is HSBC down in Basingstoke, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Basingstoke, Hampshire, England 01/25/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • AndreaHay10 Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported from Headley, England

    @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JackDan56550101 Jack Daniels (@JackDan56550101) reported

    @HSBC_UK Chronic depression and trying to get back on your feet, I’ve since got in a better place with medication and therapy and am back to working in a great job, il never forgive or forget the total lack of empathy from the bank I’d been with since I was 16

  • DiamondsAreRed1 Diamonds Are Red (@DiamondsAreRed1) reported

    @VoortMartijn @118t8 @HSBC_UK How do you know? You've clearly got a chip on your shoulder about them, most likely due to something personal to you. But don't let that stop you saying they won't help others.

  • iprefermycat Dancing In The Rain 💙 (@iprefermycat) reported

    @HSBC_UK This is business banking. It wasn’t showing the transactions for any of the accounts. Appears to be working at the moment, but would be helpful if the service status page reflected the actual position

  • CacAnna ℂ𝕒𝕔𝕔𝕚𝕖 😊🌸 (@CacAnna) reported

    @HSBC_UK Banks help only themselves

  • SteveMi85174028 Steve Millar (@SteveMi85174028) reported

    @HSBC_UK Bank & help in the same sentence 😳

  • AssetGod DigitalAssetGod (@AssetGod) reported

    @HSBC_UK YOU'RE PART THE PROBLEM

  • jonemsankey Jonner (@jonemsankey) reported

    @HSBC_UK is there a tool online to calculate monthly mortgage repayments when my fix comes to an end, given different interest rate scenarios? Eg. I can insert 3%, 4%, 6% BoE rate and your tool would look at my account and tell me the repayments for each?

  • Aacdiscokaraoke Clare Wilks (@Aacdiscokaraoke) reported

    @HSBC_UK @HSBC_UK no help what so ever. Now we struggling. @HSBC_UK

  • MarieWi84533858 Marie Winter (@MarieWi84533858) reported

    @Italy78Laura @HSBC_UK 60 mile round trip for me till I shut the accounts down with Lloyds now as it’s just 2 miles away

  • _ManofKent_ Man of Kent (@_ManofKent_) reported

    @HSBC_UK new customer wanting to check details of account and over an hr on hold already. Really poor first experience of trying to talk to someone.