HSBC

Is HSBC down in Basingstoke, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Basingstoke, Hampshire, England 03/07/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • AndreaHay10 Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported from Headley, England

    @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ewarisalive Edouard Descartes 🇫🇷 (@ewarisalive) reported

    Wow. @HSBC_UK phone line service is bloody awful…

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @HSBC_UK I’ve paid someone by error how do i recall the payment

  • Gueneveve 🇪🇺 🇺🇦 Geneveve has left the building 🌻 (@Gueneveve) reported

    @HSBC_UK Following massive errors made by your Fraud team with my business account last month, a small offer of compensation was made by one of your complaints managers. I responded in acceptance but have had NO acknowledgement since despite chasing 5 times. +No payment.

  • Gueneveve 🇪🇺 🇺🇦 Geneveve has left the building 🌻 (@Gueneveve) reported

    @HSBC_UK @HSBC Following massive errors made by your Fraud team with my business account last month, a small offer of compensation was made by one of your complaints managers. I responded in acceptance but have had NO acknowledgement since despite chasing 5 times. +No payment.

  • swmarshall1976 Steve Marshall (@swmarshall1976) reported

    @HSBC_UK Utter shambles of customer service @HSBC_UK

  • dionnecf Dionne Condor-Farrell (@dionnecf) reported

    @vicky141272 @HSBC_UK Hi Vicky, did you ever get this sorted or find out the reason why? I'm having the same error today and just found your tweet.

  • WeedenColin Colin Weeden (@WeedenColin) reported

    @HSBC_UK your do-called banking service is utter dreck

  • naynayhack naynayhack (@naynayhack) reported

    @dsymetweets @HSBC_UK I can't pay my mortgage, my bills or travel for work. I am helpless, as I now rely on HSBC to send me the paperwork I apparently need to access the funds. I've explained the urgency, they tell me I have to complete paperwork first, but won't send it. This is horrific behaviour

  • Jen_y_ifer Jenii-Leigh (@Jen_y_ifer) reported

    @HSBC_UK is the app down? I can’t get onto my banking?

  • chelseea_leaah chels (@chelseea_leaah) reported

    Can @HSBC_UK sort the app out so I can actually access my mobile banking 😬