Is HSBC down in Basingstoke, Hampshire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (56%)
-
Login (26%)
-
Website (8%)
-
Transactions (6%)
-
Withdrawals (2%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
-
Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
-
Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
geo
(@geo23hammer) reported
@HSBC_UK App had already been reinstalled multiple times, i did remove it from battery saving but the issue still persists
-
James Dickinson
(@WanderedBeyond) reported
@HSBC_UK No it's a residential property. It doesn't have to be over Twitter but I can't find any other contact details and as I'm not a customer yet I can't use the webchat. Emailing Integrar is absolutely pointless.
-
Nag Toby
(@NagTobby) reported
@HSBC_UK @WhichUK The worst service bank I have experienced. Am waiting in Spain with a competitor in the Vendee Global whose boat I am purchasing. HSBC can't get the payment to HK can't tell me where the money is. Keep telling us to wait.
-
Kristen Fiorelli
(@KristenFiorell2) reported
@Pastabake_ @HSBC_UK Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @lelaakxi to me and they help me recover my account back. He’s an expert.
-
Anthony Fisher
(@Anthony10645549) reported
@fedgebaby @HSBC_UK Having trouble getting on. The app doesn't even let me get to the login page before it force closes. This has been happening since Tuesday!
-
Melanie
(@xBelle81x) reported
@HSBC_UK When is the mobile banking app issue for Android likely to be resolved? App will not open for almost a week now, cannot use the website without app, cannot reinstall as that locks account and previous experience contacting via telephone is frustrating to say the least
-
HHH
(@MrsHx3) reported
@HSBC_UK I’ve spoken to your operatives - my card account is blocked for no reason, only recently opened but they can’t tell me why, I need to make an urgent payment - no one can help me. I have to go into a branch🙄 I can’t wait to cancel the card and never use your services again. #HSBC
-
Amy Jones
(@AmyJone70696181) reported
@Bring_Sunshine @HSBC_UK I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
-
RtwRich
(@RTWRich) reported
When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?
-
P33TE W
(@p33tew) reported
@HSBC_UK This was around 00.30 UK time, could login but no access to any accounts. No accounts were shown on website or app. No message for system maintenance etc.