HSBC

Is HSBC down in Basingstoke, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Basingstoke, Hampshire, England 03/05/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (7%)

    Transfer (7%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent HSBC outage reports came from the following cities: Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Transactions
United KingdomWokingham Login
United KingdomNewbury Login
United KingdomBaughurst Website
United KingdomNewbury Website
United KingdomWokingham Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • AndreaHay10 Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported from Headley, England

    @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TellyAndFilmFan . (@TellyAndFilmFan) reported

    @HSBC_UK No. You can't help via social media. But, how about you open your branches on a Saturday like almost all the other banks? It's awful walking past all the open banks and seeing yours, just yours, closed on a Saturday. "Together, we thrive. Just not on Saturdays - sod you!"

  • sqr00t Solomon Yu (@sqr00t) reported

    @HSBC_UK It doesn't make sense to me as this sudden new payee and large transaction that is outside of customer usage norms should automatically raise red flags in risk management/fraud prevention for any account.

  • Akhtar3 #FagolBeti™ أماني (@Akhtar3) reported

    @HSBC i keep getting emails about an important document uploaded on app that needs actioning but nothing there when I go! Help?! @HSBC_UK

  • PaulNeedle1 Paul Needle (@PaulNeedle1) reported from Rushden, England

    @DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management

  • Cathhough Catherine Hough (@Cathhough) reported

    @HSBC_UK @nickpomfret Out of 970 records, 250 of them are starred out which makes the service not that great, because I will need to plough through statements to fill in the 250 gaps.

  • libbyveronaa Libby🌺 (@libbyveronaa) reported

    @HSBC_UK is there any particular reason your phone line is so slow? Been on hold for an agent now for 45 minutes to sort a secure key that would be just as easy to reset online if given the option! This is a joke

  • ArgosHelpers Argos Helpers (@ArgosHelpers) reported

    @pompeyhedge @HSBC_UK Hi Ed Sorry to hear you have not received a email confirmation the payment will be pending as the order as not been successful. these funds will be returned to your available balance in 5-7 working days. Carol

  • michaessers Micha Essers (@michaessers) reported

    @HSBC_UK @MyronJoffe Russel, you sound like a moron. Why not ask @MyronJoffe for a contact number and get someone to contact him?! Your customer service is shocking. Naaiball!

  • khan41420287 khan (@khan41420287) reported

    @HSBC_UK I need help with my bankcard....address changed ... haven't received it....HSBC is just being impossible...call centers dktn help either..never update things on time..

  • Arek43211190 Arek (@Arek43211190) reported

    @HSBC_UK Hello. I can't make a payment since theres an error (GSP BRC 865). I've cleaned whole cookies and stuff, tried to make a payment online but it doesn't work. Can you help?