HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Headley, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Headley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Headley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Headley, England
The most recent HSBC outage reports came from the following cities: Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Mobile App | 28 days ago |
|
Guildford
|
Transfer | 2 years ago |
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Guildford
|
Mobile App | 2 years ago |
|
Godalming
|
Mobile App | 2 years ago |
|
Hindhead
|
Login | 2 years ago |
Community Discussion
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HSBC Issues Reports Near Headley, England
Latest outage, problems and issue reports in Headley and nearby locations:
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Lokesh Pande (@lpande93) reported from Basingstoke, England@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Lokesh Pande (@lpande93) reported from Basingstoke, England@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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John (@JohnHansPalf) reported from Liss, England@HSBC_UK good morning. My father in law is 95 and banks work your bank all his life. He had moved in to a care home near us. I would like to move his bank account from his branch in London to local here to help him. How do I do it please??
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James Harvey 🏳️🌈 (@keepof4worlds) reported from Lodsworth, England@HSBC_UK No. I don’t want you to resolve this out of the spotlight. You already have customer care people trying to do that. I’d like you to resolve it here, in public.
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported from Headley, England@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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Christian Lam (@ChristianL94056) reported@HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality
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Adreena Winters (@adreena_winters) reported@ViktoriaQuinn @HSBC_UK @StarlingBank I don’t think publicly. I was refused a business account with them. My finances are in good shape so no reason for it other than my industry I assume. Monzo also closed my business account. So I’d avoid them too. I’ve never had issues with high street banks so far
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Gary C (@HamstringTownFC) reported@HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option
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Anthony Jones (@cardiijolliest) reported@HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?
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Alasdair MacMillan (@alymacmillan) reported@HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?
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Ad (@Sidaway_) reported@HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼
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Tony McFarlane (@TonyMcFarlane2) reported@HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles
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Anabel Castillo (@ACastilloBast) reported@HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen
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Jag Hir (@jaghir) reportedNumerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.