HSBC status: access issues and outage reports

Problems in the last 24 hours in Liss, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Liss, England

Latest outage, problems and issue reports in Liss and nearby locations:

• 
  James Harvey 🏳️‍🌈 (@keepof4worlds) reported 24 minutes ago from Lodsworth, England

  @HSBC_UK No. I don’t want you to resolve this out of the spotlight. You already have customer care people trying to do that. I’d like you to resolve it here, in public.

• 
  Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported 43 minutes ago from Headley, England

  @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

• 
  John (@JohnHansPalf) reported 60 minutes ago from Liss, England

  @HSBC_UK good morning. My father in law is 95 and banks work your bank all his life. He had moved in to a care home near us. I would like to move his bank account from his branch in London to local here to help him. How do I do it please??

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Cox (@njc235) reported 23 seconds ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 3 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  hezron941 (@hezron941) reported 4 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  Rajat Sonika (@rajat_sonika) reported 6 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, I’m told: “Due to unavailability, we will not be able to service.” What’s the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.

• 
  Stevie (@StevieeeWx) reported 8 minutes ago

  @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

• 
  さぶろう (@Sub_Low19) reported 9 minutes ago

  Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

• 
  Keven (@keven0262) reported 10 minutes ago

  @UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.

• 
  Simon Laskey (@SimonLaskey) reported 11 minutes ago

  @andyward1964 @HSBC_UK Same issue.

• 
  Mohit (@MohitxDunedain) reported 13 minutes ago

  @HSBC_UK I need some help with my account. Is there an email address I can reach out to or shall I DM you?

• 
  Andrew Hill (@AndrewRHill7) reported 19 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?