HSBC status: access issues and outage reports

Problems in the last 24 hours in Lodsworth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lodsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Lodsworth, England

Latest outage, problems and issue reports in Lodsworth and nearby locations:

• 
  Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦 (@AndreaHay10) reported 8 minutes ago from Headley, England

  @wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.

• 
  John (@JohnHansPalf) reported 26 minutes ago from Liss, England

  @HSBC_UK good morning. My father in law is 95 and banks work your bank all his life. He had moved in to a care home near us. I would like to move his bank account from his branch in London to local here to help him. How do I do it please??

• 
  James Harvey 🏳️‍🌈 (@keepof4worlds) reported 40 minutes ago from Lodsworth, England

  @HSBC_UK No. I don’t want you to resolve this out of the spotlight. You already have customer care people trying to do that. I’d like you to resolve it here, in public.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Valdrin Hoxha (@h_valdrin) reported 4 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 9 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 11 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Neil Sweeney (@NeilSweene20948) reported 11 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 16 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  H-D (@HDGauvin) reported 21 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  victoria clark (@vickic1984) reported 26 minutes ago

  @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

• 
  Mike Tims (@Mike_Tims) reported 29 minutes ago

  @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

• 
  Gemma Retchless 🖇 (@fordkashot) reported 34 minutes ago

  @HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?

• 
  𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported 36 minutes ago

  @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.