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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Baker
(@JamieRB) reported
@stuartheynes @HSBC_UK I don’t recall. However my point is that the first communication about it was from a sign in the bank. Nothing by post or when I login to my account online.
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Jimmy Lawson
(@JimLaw) reported
@Maigheogodeo @lizzienugent Even without changing banks it's a nightmare. @HSBC_UK is a disaster, constant changes, inconsistent wording and their support hasn't got a clue how to fix things. You can spend hours on the phone listening to them tell you to "refresh the website".
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Nurcan Jones
(@NurJ12603883) reported
@HSBC_UK @HSBC Hi I just tried to withdraw cash from a HSBC ATM in Moorgate London however no cash came outjust constant beeping then nothing. Can anyone help please? The branch doesn't open until 9.30am and rather inconvenient for me to go back later (I'm not HSBC customer)🙏
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Jacob W. Smith
(@j4cobsmith) reported
@HSBC_UK shocking customer service levels this morning!! Money sent between accounts picked up by fraud team, did all necessary security checks on the phone (c.1 hour) for the money to then be returned half hour later when I was told it was been sent!! 🤬 angry doesn’t cover it!!
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simboyw
(@simboyW) reported
@HSBC_UK why does it still take an age for you to answer a banking query? On hold for 17 mins now. It’s a crap service.
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John Chapman
(@ChapmanJS) reported
@HSBC_UK I see on the Android Play Store that other users of the app are reporting issues with the latest update.
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Amie Norman
(@amiejade01) reported
Tweeted on 2/2 about struggling to get hold of @HSBC_UK. Got a message saying to contact on live chat. Chat told me to phone up. Today on chasing my complaint raised 5/2 (and not responded to within their 8 week SLA) I was told the only way to deal with the issue is in branch!!
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Tomas Dano 🌈
(@fashionho) reported
@HSBC_UK Replied, let's see how you can help me?!
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Kate Henderson
(@KateHenderson7) reported
@HSBC_UK my mobile app says 'no connection!' when I open it but your website says there is no problem with the mobile app??
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Thomas Christopher
(@ThomasO77047066) reported
@HSBC_UK Why carnt hsbc sort out their banking app its been one month now and they still have not sorted out problems with the new security on APP, the app only works intermittently, it is just not good enough!!!