Is HSBC down in Newbury, West Berkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (13%)
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Website (11%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent HSBC outage reports came from the following cities: Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Login | |
| Baughurst |
Website | |
| Newbury |
Website | |
| Basingstoke |
Mobile App | |
| Basingstoke |
Mobile App | |
| Newbury |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@joshg93) reported
@HSBC_UK hello.. I have a life insurance police with you which was taken out years ago, I’m trying to contact the department regarding my policy however I can’t work out what email address I registered with to be able to reset password and login, is there an email for hsbc life?
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Margaret March
(@MargaretMarch9) reported
@HSBC_UK why is your customer service so appallingly bad? Your phone line for non-HSBC customers doesn't work as it asks for customer details and then hangs up if you can't input any. I have tried to open a current account on line but had no acknowledgement after 2 weeks.
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Sarah Weaver
(@msweaves) reported
.@GWRHelp @HSBC_UK Hi HSBC - First Great Western say they cannot process refunds to passengers' HSBC cards -and have to issue cheques instead. This is really inconvenient, for obvious reasons. Please can you advise why you can't accept these refunds? And suggest a fix- thank you
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Ian
(@woodschemist) reported
@HSBC_UK your banking app seems to be down,is this for everyone?
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@HSBC_UK I’ve paid someone by error how do i recall the payment
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Dionne Condor-Farrell
(@dionnecf) reported
@vicky141272 @HSBC_UK Hi Vicky, did you ever get this sorted or find out the reason why? I'm having the same error today and just found your tweet.
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Ruth Irvine
(@Big_ruthie) reported
@HSBC_UK Urgent help required to discuss fraudulent activity using my home address...so far can't find anyone at your bank who cares. Fed up holding and being pushed from team to team. Shocked at the lack of care. Been trying to find complaints email but to no avail. thanks
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Matthew Mills
(@Matthew64866001) reported
@HSBC_UK That’s exactly the blind stupidity I’m talking about. Premier is supposed to be exactly that - but no , make your “valued customers” call international numbers instead of providing a direct contact. Unhelpful and and example of how endemic bad customer service is in HSBC.
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PastoralPeteDHT
(@DhtPastoral) reported
Need a bankers draft for the govt of Hong Kong. 'No problem' says I, I will contact @HSBC_UK It seems the HONG KONG and Shanghai Banking Corporation cannot help... 😵
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Sandra Wallace
(@SandraW17259355) reported
@HSBC_UK Well it started well. I was contacted after naming and shaming on twitter. Was even given £50 compensation and promised I would be contacted and given help and advice. Sadly this has not happened. Spent another hour on phone friday with a promise of a return call today