HSBC

Is HSBC down in Newbury, West Berkshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newbury, West Berkshire, England 10/30/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (24%)

    Website (24%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.

  • anbumot Anbu B (@anbumot) reported from Newbury, England

    @HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.

  • lpande93 Lokesh Pande (@lpande93) reported from Basingstoke, England

    @HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • NicSki78 Nicole 🐾🦔💛 (@NicSki78) reported

    @davetyrer82 @HSBC_UK I have exactly the same problem on my android (Samsung). Can't use the app since days now. "Server unavailable" everything on my phone is up to date. I even installed and reinstalled the app, cleared cache etc - still not usable. 🙄

  • gavxero xero (@gavxero) reported

    @HSBC_UK another useless update to the app. When will you add account names that we see on the website??? Why do I have to memorize all my account number to know which is which. Argh!!!

  • DoodleMinn DoodleMinn (@DoodleMinn) reported

    @HSBC_UK Hi, I keep getting server unavailable message on the app. Any chance you know when it will be back up and running?

  • JohnfromEssex John P (@JohnfromEssex) reported

    @HSBC_UK Hello, can you please let me have an update on this issue please. Still unable to generate a logon security code now, 3 working days on. Thanks.

  • TimBrownson Tim Brownson (@TimBrownson) reported

    Maybe I should have realised that @HSBC_UK were paying people £150 to switch because their customer support is dreadful and it's the only way they can get customers. In my defence, I am a ******* idiot though....clearly.

  • TimBrownson Tim Brownson (@TimBrownson) reported

    Half an hour on hold for the chat service at @HSBC_UK wanting to dispute an unknown transaction. By the time out notifications, even their own website has had enough. #HSBC

  • davidlakefoto David Lake (@davidlakefoto) reported

    @HSBC_UK awful customer support ref a possible fraud. Been trying to get through to someone for weeks! HSBC just don’t seem interested!

  • sassquad Stephen Scott 💙💚 (@sassquad) reported

    @HSBC_UK Your Android app is so slow. Clearly optimised for newer Android versions. Modals are sluggish and tapping any link to an external webpage freezes the app for an age before opening. What a shame, as some aspects of the UI/UX are quite good. Better optimisation please!

  • RedBadger28 Ian Williams (@RedBadger28) reported

    @HSBC_UK using android app which works ok except when trying to generate a security code to login using a PC. I just get a black rectangle. No code. Been like this a couple of days now. When will it be fixed?

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK @_LucyWright So how about posting daily updates and being open with your customers about what the known issues are, can we have a list, transparency is honesty and good service, this seems to be going on for many many days