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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Newbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (3%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC_UK I know that and used online application form only. But there was some issue with the application and now there is a delay. I want to know the status of application.
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Anbu B
(@anbumot) reported
from
Newbury, England
@HSBC_UK Thank you for ur reply. Ur response is faster than customer service. I don’t understand why the customer was put on waiting for 20 mins while they transfer call between d teams. Thank u.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Grantham
(@teamgoldbrook) reported
@HSBC_UK changed my phone, app not working on new phone, tried to call help centre, didn't pass security so now account locked. Can't make appointment at local branch, now my debit card will not work in card machine, so no access to my account or able to get cash!
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Sharon L
(@ShazzyLiu) reported
@HSBC_UK customer service is appalling on live chat on the app. Where can I make a complaint please? Hes just not reading what I’ve written. #stressed
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Andrew Elliott
(@Andrew_RElliott) reported
@HSBC_UK You haven't read my messages. You've sent an automated reply. This is poor customer service. I'm stranded abroad. I can't pop into a branch. Calling you will cost £3 per minute. Please do better to come up with a human solution.
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Anika
(@anikastweets) reported
@HSBC_UK I’m very upset with awful service and being locked out of my credit card. Maymuna Arif at Gloucester Road london branch was very unhelpful!
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Dean
(@JorPetronas18) reported
@HSBC_UK I keep getting text messages from hsbc saying someone is trying to takw money out of my account but i closed my account down months ago ia there a way to check it has definitely been closed??
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Andrew Elliott
(@Andrew_RElliott) reported
@HSBC_UK To continue, paying £3 per minute to call you defeats the object of chosing an account with a superior interest rate. Please come up with a solution to get me into my account so that I can access my savings. Every other bank that I use offers an alternative. Thank you
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🄿🄴🄴🄺🄰🅈
(@PeeKay69) reported
@HSBC_UK I will continue to report here, as this provides a service for other people to avoid these scams. While your information link is useful (to an extent), it does not provide for a quick reporting method, and do not say hanging on the phone for 30+ mins is quick!
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Grimesy
(@10yearsaway) reported
@Emma_Blau @HSBC_UK Hi,Did you get any where with this? My wife is waiting on an ATM issue!
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Ismaeel Aadam
(@IABS2020) reported
@HSBC_UK you guys are a joke. Pending transactions sitting for nearly a week (merchant error) and I have a family to feed. Then you have the audacity to tell me use my overdraft so you can make money off me. #ScrewYou #HSBC
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Anika
(@anikastweets) reported
@HSBC_UK my credit card has been sent to your branch EVEN AFTER I SELECTED home delivery! I am very upset with unhelpful staff and poor customer service. I need access to my card!