HSBC

Is HSBC down in Nelson, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Nelson, Lancashire, England 05/19/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (18%)

    Website (18%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kinandcountry kinandcountry (@kinandcountry) reported

    @HSBC_UK @ChangePlease Perhaps when you money launder, try using some of those illicit funds to help people...

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported

    @HSBC_UK why does it take so long to set up a student account for an existing customer? My son has had an account for around 10 years and is now at uni and has been messed around so much, and it still hasn't been sorted.

  • george_yarrow George Yarrow (@george_yarrow) reported

    9. ... and use of customer information. It's a Mickey Mouse template, that crooks can run rings round, even as it causes detriments to solid @HSBC_UK customers. In focuses on gathering information of little value, whilst simultaneously foreclosing consideration of much more ...

  • SameerA93013774 Sameer Arif (@SameerA93013774) reported

    What information do you want? This is the worst service ever! @HSBC_UK would have done this in seconds. Should have never even considered @transferwise @Wise

  • ConorPaul94 Conor (@ConorPaul94) reported

    @JustEatUK @HSBC_UK my account has been used on just eat and my credit card used. HSBC your live chat is terrible and just eat you’re horrendous at replying

  • harvs99 Optimus_P (@harvs99) reported

    @HSBC_UK The new version app needs an update to return the automatic decimal point when pay or transfer is used. This will almost certainly cause problems to many people down the line I’m sure.

  • PRINCESSNYAH PRINCESSNYAH THE MOGUL (@PRINCESSNYAH) reported

    Honestly how many telephone agents do you have working @HSBC_UK I have been on hold so long my battery is dying whilst charging how is that even possible?

  • rhodmartin Dr Rhodri Martin (@rhodmartin) reported

    @HSBC_UK shocking customer service. Have been on hold for 1 hr 45 minutes.

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.

  • BronwynEmilyJ Bronwyn Johnson (@BronwynEmilyJ) reported

    So @HSBC_UK have screwed my sister over, 3 days before Xmas they’ve locked her card told her to wait for a new telephone banking pin in the post. She has 5 kids and no access to her money. What the actual f?? 🤬