HSBC

Is HSBC down in Mold, County of Flintshire, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mold, County of Flintshire, Wales 01/22/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • mikekivi Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK @HSBC despite being told to contact the complaints specialist first thing today if the problem is not corrected, the customer service team are refusing to put me through. No idea where I go from here!!

  • HHBarn garDan (@HHBarn) reported

    @HSBC_UK your apps not working re payee.. just get our servers are down messages

  • LadyFuchsia1 Yogalady (@LadyFuchsia1) reported

    @HSBC_UK No, I haven't got through and have been going around in circles with your online chat assistants, saying they can help, but then telling me to ring 'the number' to which I can't get a reply. Also, I cannot PM (not working) you to add the icing to the cake.

  • jawow_ Johnny. (@jawow_) reported

    @HSBC_UK Been on hold for 45 minutes to speak to someone in your travel insurance department. Can this be resolved in a different way? Unacceptable service!

  • HoveMarketing Corinne Allen (@HoveMarketing) reported

    @HSBC_UK Your telephone banking is not working. It continually cuts off.

  • apieceof_wood apieceofwood (@apieceof_wood) reported

    @HSBC_UK really great start HSBC. Just got cut off after being on the phone for 15 mins with a problem that the branch was going to sort. I haven’t even opened an account yet. I am not prepared to spend time waiting to get cut off again

  • workingmumof5 Alison (@workingmumof5) reported

    @HSBC_UK well its 5 days since I attempted to report potential FRAUD. Bloody awful service! No phone call, letter or email to reassure me that my bank account is safe. Just emails about customer service. Never addressing the damn issue - poential FRAUD.

  • JenniferHarkin3 Jennifer Harkins🕷💙 (@JenniferHarkin3) reported

    @HSBC_UK have been holding on for 20 minutes to speak to agent. Locked out of online banking AND app. Can't get into former because a code needs to be sent to app. But not receiving code. At wits end. HELP.

  • MazziniKingelli Matthew King (@MazziniKingelli) reported

    I'd love @HSBC_UK to actually help me with this problem I've had for well over a week now. On the phone again being told that it's easy to bank online, but they won't unlock my account or let me complain or let me do anything. As badly run as our government, maybe.

  • AbiFowler Abi Fowler (@AbiFowler) reported

    @HSBC_UK Is there an issue with your mobile app? Not able to connect to payees when trying to transfer money.. thanks.