HSBC

Is HSBC down in Merthyr Tydfil, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merthyr Tydfil, Wales 05/09/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @HSBC_UK the problem when you use non English call centres.. "I can completely understand, I can imagine how frustrating that must be at times however that's how the HSBC banking is designed." I told them they had succeeded , they didn't get it !

  • tinylittledrip LAA (@tinylittledrip) reported

    @WelliXL @HSBC_UK The exact same has just happened to me 😩. I’m changing banks once I can finally log in again.

  • PhilHaji Phil Haji-Michael (@PhilHaji) reported

    @WelliXL @HSBC_UK Same happened to me. Awful awful phone help. Clueless frankly. Said they were sending me a digital secure key. Still waiting over a week later. No access to the account. App blocked. Even went to the local branch who couldn’t help either. This is a frighteningly incompetent bank.

  • thewesleysaint WS🏁 (@thewesleysaint) reported

    Help @HSBC_UK

  • tinylittledrip LAA (@tinylittledrip) reported

    @HSBC_UK hi is the HSBC mobile banking app down? It starts to open then just shuts down so I’ve got no way of accessing my account.

  • NeilHayward18 Neil Hayward (@NeilHayward18) reported

    @makurdi5 @HSBC_UK @HSBCUKBusiness After trying for 1hr.34 on the customer service line .. again no luck ... I recieved a email from customer services advising me to access my account to contact them or call customer services both useless .. after 2 weeks I finally sorted this morning after 40 minutes wating .

  • mimdunelm Miriam Dyer (@mimdunelm) reported

    @HSBC_UK is there something wrong with the app? Been trying to complete reset password activation only for it to continually fail and give a System Error please try later message. Can you help please? It's a bit frustrating! Thanks.

  • STCounsellor Shelley Taylor (@STCounsellor) reported

    And breathe…. Internet keeps dropping out and then I lock myself out of my internet banking… @HSBC_UK are always so patient, helpful and calm when I phone them having broken the internet again

  • DingliPaul Paul (@DingliPaul) reported

    @HSBC_UK shocking service tonight 😡😡😡

  • shirva771 Shirva77🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shirva771) reported

    @Jilliee77 @HSBC_UK Same thing happened to me few weeks back someone on here recommend @legit__tools he help me recover my locked account In 30mins. His an expert