HSBC

Is HSBC down in Long Stratton, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Long Stratton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Long Stratton, Norfolk, England 03/11/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Long Stratton, Norfolk, England

The most recent HSBC outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Mobile App
United KingdomNorwich Mobile App
United KingdomBungay Login
United KingdomNorwich Website
United KingdomAttleborough Mobile App
United KingdomNorwich Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Long Stratton, England

Latest outage, problems and issue reports in Long Stratton and nearby locations:

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • chassuela Sue (@chassuela) reported

    @HSBC_UK Great, so response says 5 working days!

  • andrew49_fox Andrew Fox (@andrew49_fox) reported

    @HSBC_UK Disgraceful service offered to my mother this morning . Seemingly if you lose your credit card and don’t use Internet banking you just put the phone down on customers without sorting the problem out !!

  • ntrav99 Travis Newton (@ntrav99) reported

    @HSBC_UK ...has pushed me down that path for the last decade you don't seem that fussed at all when it comes to rectifying the situation. You're an organisation with a multi-billion pound turnover! This whole thing smacks of you not being bothered! There isn't even a mention of it...

  • AndeGregson Ande Gregson (@AndeGregson) reported

    Dear @HSBC_UK you have an appalling customer service desk for business customers trying to report fraud on their account … bounced around three departments … unbelievably poor … you will lose a customer very soon :(

  • NicoleBoden7 Nicole Boden (@NicoleBoden7) reported

    @HSBC_UK your android App isn't working. The app won't open at all and it makes it impossible to use online banking as you need to generate a security code to use the desktop version. Are you looking to fix this?

  • Junaid13172214 Junaid (@Junaid13172214) reported

    @HSBC_UK I would to apologise to your twitter team I was not there fault I know it very hard to working under pressure please accept my apologies

  • landofspike Spike Gerrell (@landofspike) reported

    @HSBC_UK You must be aware that your mobile app isn't working. I can't access my account. Your service is not good enough. Sort it out.

  • scoobi66 lee (@scoobi66) reported

    @HSBC_UK must have the worst customer service ever. Rude & unhelpful

  • melcreative0917 Melissa Taylor (@melcreative0917) reported

    @HSBC_UK I’ve been waiting for a response on live chat for over an hour - I really just need to know when I opened my bank account and online banking doesn’t tell me this. Please help

  • ntrav99 Travis Newton (@ntrav99) reported

    @HSBC_UK ...progress. Which is pretty standard for any service impacting outage in IT. I understand that things break, my issue is that despite the fact this has left me pretty much unable to do any banking at home for over a week, and the fact that your business model/infrastructure...