Is HSBC down in Long Stratton, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (21%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent HSBC outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Mobile App | |
| Norwich |
Mobile App | |
| Bungay |
Login | |
| Norwich |
Website | |
| Attleborough |
Mobile App | |
| Norwich |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sue
(@chassuela) reported
@HSBC_UK Great, so response says 5 working days!
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Andrew Fox
(@andrew49_fox) reported
@HSBC_UK Disgraceful service offered to my mother this morning . Seemingly if you lose your credit card and don’t use Internet banking you just put the phone down on customers without sorting the problem out !!
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Travis Newton
(@ntrav99) reported
@HSBC_UK ...has pushed me down that path for the last decade you don't seem that fussed at all when it comes to rectifying the situation. You're an organisation with a multi-billion pound turnover! This whole thing smacks of you not being bothered! There isn't even a mention of it...
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Ande Gregson
(@AndeGregson) reported
Dear @HSBC_UK you have an appalling customer service desk for business customers trying to report fraud on their account … bounced around three departments … unbelievably poor … you will lose a customer very soon :(
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Nicole Boden
(@NicoleBoden7) reported
@HSBC_UK your android App isn't working. The app won't open at all and it makes it impossible to use online banking as you need to generate a security code to use the desktop version. Are you looking to fix this?
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Junaid
(@Junaid13172214) reported
@HSBC_UK I would to apologise to your twitter team I was not there fault I know it very hard to working under pressure please accept my apologies
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Spike Gerrell
(@landofspike) reported
@HSBC_UK You must be aware that your mobile app isn't working. I can't access my account. Your service is not good enough. Sort it out.
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lee
(@scoobi66) reported
@HSBC_UK must have the worst customer service ever. Rude & unhelpful
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Melissa Taylor
(@melcreative0917) reported
@HSBC_UK I’ve been waiting for a response on live chat for over an hour - I really just need to know when I opened my bank account and online banking doesn’t tell me this. Please help
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Travis Newton
(@ntrav99) reported
@HSBC_UK ...progress. Which is pretty standard for any service impacting outage in IT. I understand that things break, my issue is that despite the fact this has left me pretty much unable to do any banking at home for over a week, and the fact that your business model/infrastructure...