Is HSBC down in Lichfield, Staffordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lichfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (15%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent HSBC outage reports came from the following cities: Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Sutton Coldfield |
Transactions |
Community Discussion
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HSBC Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pinners
(@PlNNERS) reported
Seriously done with @HSBC_UK and their complete inability to manage Premier accounts or credit cards properly. Absolutely useless so called "premier" service.
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Henry Dillon
(@hgld) reported
@HSBC_UK So apparently the number on the page is wrong. It should be 0345 266 9337. Are you aware of this problem?
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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Kurdy
(@PropellaLugosi) reported
@HSBC_UK @ChangePlease I'm ashamed to bank with you. I will be taking my money and my bank account elsewhere. You go on about how much you care yet you invest in arms to help with the illegal occupation of Palestine. You're awful. #FreePalestine
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Buffy Iles
(@BuffyIles) reported
@HSBC_UK I'm not wasting any more time on this farce, I have a funeral on Monday to prepare my children for. Keep the account of a dead man open, it really doesn't bother me, I was trying to help the bank, it makes absolutely no difference to me, he had less than £100 in his account
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Reece Parkinson
(@Reece_Parkinson) reported
@MalikHamz @HSBC_UK Yeah it’s really awful, should be illegal for them to decide what I can do with MY money. Looking at switching 🙌🏽
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Shane McCracken
(@ShaneMcC) reported
Oh @HSBC_UK you're a devious wee bunch aren't you? I call when you're open and your operator transfers me to a closed office. Nice work. Really customer focused.
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Di Ryder
(@DiRyder) reported
@HSBC_UK if I had known the issues I would face I would never have set up an account. Worst customer service ever.
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Henry Dillon
(@hgld) reported
@HSBC_UK I have persisted to stay on the line rather than use callback. I eventually got spoke with Sam, she couldn’t help and so passed me on to Liam, he couldn’t help so passed me to Lika, she didn’t know how to help either so passed me back to beginning of the queue all over again.
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Carl Pickering
(@CarlPickering) reported
@HSBC_UK Tried using the chat service. It's down of course. WE CAN'T WORK LIKE THIS. I complained about the awful interactions on the anti money laundering scheme where you threatened to shut our account down but had to chase and chase for months. THE COMPLAINT WAS NEVER DEALT WITH