HSBC down? Current status and problems in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (56%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Graham Wisher (@chummingtonclub) reported 37 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

• 
  Steve Rowe (@tweetsteverowe) reported 56 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte Bernard (@LottieB77) reported 1 minute ago

  @HSBC_UK Please can someone help me as I need to set up a new digital secure key on my new mobile phone but in doing so have locked myself out of online banking and my mobile app! Have waited on the line for 30 minutes for someone to answer my call and given up!

• 
  Katy Ward (@KatyWardHull) reported 2 minutes ago

  @HSBC_UK Thanks. The issue isn't really that I need help with reactivation, though. The problem is that I can't even open the app as it crashes every time I try.

• 
  Alison Jenkin (@AlisonJenkin13) reported 2 minutes ago

  @HSBC_UK you’ve sent my daughter a cheque for the quality of service she has received from yourselves did not meet the standards you would expect to add insult to injury she can not bank the cheque online because it does not have a back although it states in the letter attached

• 
  Florence Bassa (@BassaFlorence) reported 3 minutes ago

  @HSBC_UK @Naran2107 @HSBC_UK You allow fraud to happen on your accounts, but protect the criminal over your customer?

• 
  Jemima Gore (@JemimaCheshire) reported 10 minutes ago

  @HSBC_UK Your service or lack thereof is DISGRACEFUL! You have frozen my partner's UK account because he tried to send me money! And you don't pick up the phone. This has caused terrible distress to us and means we can't buy our house in the UK! How is this acceptable?

• 
  Florence Bassa (@BassaFlorence) reported 11 minutes ago

  @HSBC_UK @UdokaEbenezer @HSBC_UK Why haven't you refunded me the fraudulent payment that you told me not to worry about and let it transfer as you have signed a protection agreement for your customers? But then, you don't refund? Why are customer service lying? Why can't you protect your customers?

• 
  Nil (@NILF1993) reported 13 minutes ago

  @HSBC_UK Hi, I am a HSBC Premier customer and the balance after bills is no longer working in the app -it says unavailable. Please could you advise? Thanks

• 
  Katy Ward (@KatyWardHull) reported 16 minutes ago

  @HSBC_UK Thanks for the reply. My phone is up to date and clearing my browser didn't help.😕

• 
  Ross Bowditch (@Rossman76) reported 22 minutes ago

  @HSBC_UK is there an issue with your mobile app as the balance after bills function has been unavailable for a few hours now?

• 
  Florence Bassa (@BassaFlorence) reported 23 minutes ago

  @HSBC_UK @HSBC_UK verified that a payment from my account was fraudulent, yet refused to block the payment, refused then to refund me, refused to contact the bank the money was going to.