HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Graham Wisher (@chummingtonclub) reported 11 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

• 
  Steve Rowe (@tweetsteverowe) reported 60 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Pratley (@stephenpratley) reported 9 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  AI Enthusiast (@aici_interiors) reported 11 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 13 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Awenaio (@awenaio) reported 14 minutes ago

  @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 15 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Luke Holbrook (@Holbrookshots) reported 18 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  さぶろう (@Sub_Low19) reported 19 minutes ago

  Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

• 
  Gallagher (@MJPGallagher) reported 23 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Awenaio (@awenaio) reported 23 minutes ago

  @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

• 
  John Kefas (@kefasjohn) reported 24 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.