HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Graham Wisher (@chummingtonclub) reported 8 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

• 
  Steve Rowe (@tweetsteverowe) reported 43 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Jones (@jonesy_sa) reported 6 minutes ago

  @pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.

• 
  Superficialsupermum (@superficialmum) reported 6 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Jag Hir (@jaghir) reported 11 minutes ago

  Numerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.

• 
  Simon Stockley (@si78475) reported 13 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 13 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  Sarah Jones (@jonesy_sa) reported 15 minutes ago

  An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

• 
  Polly1954 (@Polly004f) reported 15 minutes ago

  @HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.

• 
  Anabel Castillo (@ACastilloBast) reported 16 minutes ago

  @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen

• 
  Torkild Smith (@torksmith) reported 18 minutes ago

  I got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account

• 
  Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported 20 minutes ago from Whitehaven, England

  @HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience