HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Steve Rowe (@tweetsteverowe) reported 57 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

• 
  Graham Wisher (@chummingtonclub) reported 59 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Gooden (@rachgooden) reported 6 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Helen Todd (@HelenTodd3) reported 7 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Kamal Chawla (@kamalchawla) reported 9 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  Alasdair MacMillan (@alymacmillan) reported 9 minutes ago

  @HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?

• 
  Em JR (@Rrrrr_EJ) reported 11 minutes ago

  @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

• 
  Kaey (@ThatGuyKaey) reported 12 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  Arpan Jain (@jainarpan13) reported 13 minutes ago

  @LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec

• 
  J (@jaysta1979) reported 19 minutes ago

  @msparkled @HSBC_UK @HSBC_UK agreed. Absolutely useless. A terrible product. With all their profits you'd think they would make a better effort at the app especially the cheque feature. More than once I've had to go to a post office as the app failed and the branches are closed.

• 
  Linda Seeley (@lindawba) reported 19 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Steve Pratley (@stephenpratley) reported 24 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.