HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Graham Wisher (@chummingtonclub) reported 42 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

• 
  Steve Rowe (@tweetsteverowe) reported 55 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Sweeney (@NeilSweene20948) reported 7 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  White Apathy (@fundcruncher) reported 11 minutes ago

  @HSBC_UK Please fix your android app - this is not helpful: Chat with us Something went wrong Sorry, there was a problem on our end (Code: 1007)

• 
  Zezuru King (@charlieplaya) reported 13 minutes ago

  @HSBC_UK This is one of the worst banks I have dealt with, no customer care at all, avoid opening an account with them especially Business account

• 
  Shirley (@SJacks61) reported 14 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Richard Kennedy (@RichardKennedy) reported 15 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 15 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Felix MD. (@felixonyegbule) reported 20 minutes ago

  @HSBC_UK it’s quite sad that I will have to close my main account with you after six solid years. It’s been good using your bank, unfortunately , lately it’s increasing difficult solving basic customer care problems. The HSBC app as well is horrible to navigate. Quite appalling

• 
  Christian Lam (@ChristianL94056) reported 22 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  Ann-Marie Nicholson (@a_mnicholson) reported 24 minutes ago

  @HSBC_UK your systems are awful…I’m trying to find an email address as I’m not up to speaking to you guys and I can’t even get your Tell Us About Your Needs form to work - it’s all too much right now

• 
  Jo Kemp (@kempettes) reported 27 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..