HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Graham Wisher (@chummingtonclub) reported 9 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

• 
  Steve Rowe (@tweetsteverowe) reported 39 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasna Meyer (@MeyerJasna) reported 6 minutes ago

  @HSBC_UK STOLE MY MONEY. I requested Direct Debit Indemnity on Monday, 3rd April 2023. I have been asked to wait 5 working days for the refund. It's 11th April today, 8 days over due to bank holiday weekend. FINANCIAL ABUSER is @HSBC_UK

• 
  Chris Lee (@chrislee1628) reported 14 minutes ago

  @HSBC_UK Website that I posted which was updated 19 days ago says no time limit for HSBC, but via DM was told bank discretion...

• 
  Lingmell (@T1mbuktwo) reported 14 minutes ago

  @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

• 
  Sheen (@GoldenandSheen) reported 15 minutes ago

  @w_r_b_1971 @HSBC_UK I've had an awful experience with them today as well their standards is appalling and declining quickly. The agent was so rude, spoke at a speed that I couldn't not gather what they was saying and they were getting annoyed at me!! This is not customer service

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 16 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever

• 
  Rakesh (@Rakesh_K_RockyD) reported 16 minutes ago

  @HSBC_UK I’ve been waiting for nearly 2 years to get my name cleared from an impersonation fraud that was done in my name. No resolution or response, no help from HSBC even after multiple attempts to contact on phone, email, branch visits. Disgraceful.

• 
  Miss.Viktoria.Quinn (@ViktoriaQuinn) reported 17 minutes ago from Manchester, England

  Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

• 
  EA (@Trifecta55) reported 19 minutes ago

  @HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help

• 
  Daisy Dog (@DaisyDo13132689) reported 21 minutes ago

  @HSBC_UK @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help

• 
  Jag Hir (@jaghir) reported 21 minutes ago

  Numerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.