HSBC

Is HSBC down in Leicester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Leicester, England 12/26/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • chummingtonclub Graham Wisher (@chummingtonclub) reported from Market Harborough, England

    @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

  • tweetsteverowe Steve Rowe (@tweetsteverowe) reported from Houghton on the Hill, England

    @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GlacierShazada ShazadaGlacier (@GlacierShazada) reported

    @HSBC_UK I would rather hit my head on a brick wall then subject myself to your computer generated answers and your banks lack of urgency. I think it would be faster for me to create my own bank then try reaching out to hsbc customer service

  • Les_Annie Annie Harris (@Les_Annie) reported

    @sazcass @HSBC_UK I use hsbc and had no problems since I verified my id in the branch. I think since I was deaf since birth, I just accepted that this was the norm and expect it automatically-I also had to go into branch for change of name since getting married. But It’ll be good to see change.

  • Ashdown_Ranger AshdownRanger 💙 (@Ashdown_Ranger) reported

    @Ivo_Ivanov1218 @HSBC_UK I am having EXACTLY the same problem. Access to account blocked, no warning it would happen and absolutely no help. I've tried online chat -passed round so far to FIVE agents, none of which can help. APPALLING

  • PeteSQ Peter Wilson (@PeteSQ) reported

    @HSBC_UK After the recent update to your mobile banking app it now just crashes. Unable to do online banking. Please fix ASAP. Samsung S20.

  • Bring_Sunshine 🔆 (@Bring_Sunshine) reported

    @HSBC_UK Why is HSBC the only UK bank with 'high demand' 'Long telephone waiting times' message on your website. Why is so hard to get help from HSBC?

  • sophie_yxx Sophie Yates (@sophie_yxx) reported

    @HSBC_UK another five minute on hold - 1 hour twenty minutes so far…. Are they having their lunch break? Why don’t they check I am still on hold for them? This is revolting customer service….

  • GlacierShazada ShazadaGlacier (@GlacierShazada) reported

    @HSBC_UK you guys are actually terrible

  • notsyor notsyor (@notsyor) reported

    How bad is customer service now? I emailed a company for advise and am still waiting after 2 months. Another large organisation I have been on the phone for over an hour to be asked stupid questions @HSBC_UK @TheYankeeCandle

  • rijan44 Rizwan Malik (@rijan44) reported

    @HSBC_UK when do you plan on fixing your Mobile personal and business apps? They have been crashing for the last 2 days cutting off access to accounts

  • 7Sec4 Chris Stephenson (@7Sec4) reported

    Wasted 5 hours (and counting) of my day on hold to huge corporations (Microsoft and in particular @HSBC_UK who are absolutely dreadful). Still hiding behind Covid, still clearly working at home and as a result absolutely appalling customer care.