HSBC

Is HSBC down in Leicester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Leicester, England 11/07/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • tweetsteverowe Steve Rowe (@tweetsteverowe) reported from Houghton on the Hill, England

    @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

  • chummingtonclub Graham Wisher (@chummingtonclub) reported from Market Harborough, England

    @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported

    @HSBC_UK Does anyone ever answer your help line? Second time I have been in hold for 35 plus minutes!

  • MazziniKingelli Matthew King (@MazziniKingelli) reported

    A whole week of the worst customer service support from @HSBC_UK (apart from the staff in the bank who want to help but can't). Locked out of my business account. My signature and verification from staff this morning in the bank still not enough to unlock it. Want to scream.

  • AbsoluteAnorak Absolute Anorak (@AbsoluteAnorak) reported

    @HSBC_UK Hello. I've never received any code to allow me to use internet banking. The account was opened about 8 weeks ago, and nothing has come through. Can you help?

  • EmPugh29 Emily Louise (@EmPugh29) reported

    @HSBC_UK I closed my credit card but a payment has been sent to it…can you help please

  • RobMoor01 Robert M (@RobMoor01) reported

    @HSBC_UK hi, I applied for balance transfer credit card, all went through, got email saying my card is on the way and that was 3 weeks ago, card did not arrive, neither balance transfer was done. Can you help?

  • 01sumitmitra Sumit’s (@01sumitmitra) reported

    The decline of @HSBC_UK as a bank is a prime example of bank losing its customer focus. Opened couple of bank accounts in August for my two daughters at the @HSBC Reading branch in August. Still have nothing to show for. There are many other. #wakeupHSBC #worstexperience @TheFCA

  • swerob00 Rob (@swerob00) reported

    @HSBC_UK just want to say what amazing customer service I have got recently. My mortgage rate was swapped and I was penalised but it was rectified and I had an email with a breakdown of what I was refunded plus compensation. Very impressed! 👍👍

  • BenHaynes09 benhaynes09 (@BenHaynes09) reported

    @HSBC_UK Unfortunately these very long hold times are not a recent thing - it's been going on for 2-3 years. Are you actively looking to fix this by increasing staff levels? It's really bad experience as a customer, and looking through your mentions can see many people saying the same.

  • Maddogrugby Benn (@Maddogrugby) reported

    @HSBC_UK thanks for resetting my mobile banking login. 30 minutes of waiting on the phone and no response. I have work to do, so cannot wait any longer.

  • bethcanadian Beth (@bethcanadian) reported

    @HSBC_UK I have been waiting for an agent now for over 40minutes - where are they? Annoyed customer!