HSBC status: access issues and outage reports
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Leicester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (56%)
- Login (25%)
- Website (10%)
- Transactions (7%)
- Withdrawals (2%)
Community Discussion
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HSBC Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Graham Wisher (@chummingtonclub) reported from Market Harborough, England@HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?
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Steve Rowe (@tweetsteverowe) reported from Houghton on the Hill, England@HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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glenn clark (@glennbobclark1) reported@HSBC_UK I'm still locked out on my online banking. I can't seem to get anywhere with the online "help" app saying to scan QR code on old device, which I don't have. On-line guide showing screens that do not appear on my app! 🤯
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Graham Bellis (@GrahamBellis) reported@FumbledFilm @HSBC_UK HSBC can’t answer the phone. Help desk is not in the UK and the staff don’t understand your needs ( if you are prepared to wait 40 minutes for an answer). Try the Metro bank!
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Matthew 🏴 (@Matthew_Leyshon) reported@HSBC_UK Dont want to take anything away from helping people with a gambling problem. But hows about a little help with your mistakes rather then keeping me on hold for hours.
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sabina.k (@sabinakashmiri) reported@HSBC_UK @HSBC_UK I tried to open bank a/c for son. Did online app & told take ID into branch. Branch told me too busy. Called 45 mins waiting, used chat online. Told had to go to branch 45 min bus ride. Asked if I could upload docs. No help.taking my son’s money elsewhere
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Harrison and Dunkley (@harrisondunkley) reported@robinrimbaud @HSBC_UK That’s bloody awful. You really can’t be left out of pocket when HSBC haven’t sorted it. Shocking.
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francJaxx (@JLFGX) reported@HSBC_UK I’m neurodivergent and locked out of my bank app I don’t have a debit card as you didn’t send me a new one I can’t access my money been cut off 3 times when I called you what is your accessibility email address
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Sharon L O'Connell (@slocrock) reported@robinrimbaud @HSBC_UK “Liking” this is so very wrong, Robin, but I hope this nightmare is resolved in your favour soon. I’m with HSBC & have found their general “service” appalling & “help” line useless. Commiserations.
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Mr Vinyl (@mrvinyl) reported@robinrimbaud @HSBC_UK Oh no. How did it get to the point where scammers could access your funds. Hope you get sorted
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Robin Rimbaud - Scanner (@robinrimbaud) reported@Smokyfrog @slocrock @HSBC_UK I need to get out as their service is truly atrocious and completely unsupportive. Still struggling to resolve things now after almost no sleep 😴
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Robin Rimbaud - Scanner (@robinrimbaud) reported@FavColBlk @HSBC_UK @HSBC Saturday Report: No resolution, letters will be sent, despite a postal strike, will be unable to access accounts or any money at all for around another week, so I will live on air and water. Unbelievably unhelpful. I'm having a minor breakdown here...