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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • chummingtonclub
    Graham Wisher (@chummingtonclub) reported from Market Harborough, England

    @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

  • tweetsteverowe
    Steve Rowe (@tweetsteverowe) reported from Houghton on the Hill, England

    @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • premsaicharan
    prem sai charan (@premsaicharan) reported

    @HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC

  • dithespy50
    Diane Hackney (@dithespy50) reported

    @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

  • Mike_Tims
    Mike Tims (@Mike_Tims) reported

    @HSBC_UK And its widely known in banking the HSBC has little interest in its UK retail operation - compare the services on offer with its dedicated account Chinese Communist Party for example and phone based access to cash machines in HK for all account holders….

  • jaysta1979
    J (@jaysta1979) reported

    @msparkled @HSBC_UK @HSBC_UK agreed. Absolutely useless. A terrible product. With all their profits you'd think they would make a better effort at the app especially the cheque feature. More than once I've had to go to a post office as the app failed and the branches are closed.

  • mandacfc
    Manda 🇵🇸 🍀 (@mandacfc) reported

    @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!

  • martcook3
    Ball Bag (@martcook3) reported

    @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

  • TeddyLeppington
    Teddy (Theodora) Leppington (@TeddyLeppington) reported

    @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

  • AlexRoebuck
    Alex Roebuck (@AlexRoebuck) reported

    @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

  • niks_nke
    Ritesh Mishra🇮🇳 (@niks_nke) reported

    Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService