HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Graham Wisher (@chummingtonclub) reported 15 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

• 
  Steve Rowe (@tweetsteverowe) reported 22 minutes ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 6 minutes ago

  @HSBC_UK Hi , I did that and couldn't or would not help

• 
  Lynn Hamer (@evilbluebird) reported 6 minutes ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

• 
  Phil Bird (@PhilBird19) reported 11 minutes ago

  @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

• 
  Oli Clark (@OliDClark) reported 12 minutes ago

  @JaneRockHouse @Apple @HSBC_UK I’m so sorry, this sounds awful. So as to help others in the future it would be really useful to know what the thieves did? I can’t do anything on my phone until I’ve unlocked it either with FaceID or my passcode. How did the thieves bypass that?

• 
  marsy ੈ✩‧₊˚ (@atinyblahaj) reported 13 minutes ago

  @ConanTheLeader @HSBC_UK hi conan, out of curiousity how was this solved? my HSBC UK account is tagged to my singapore number and I am awaiting an activation code to access my online banking.

• 
  Jasna Meyer (@MeyerJasna) reported 15 minutes ago

  Waiting for a reply saying that my money @HSBC_UK STOLE will be given back to me today TODAY THIS IS FINANCIAL ABUSE!!! 5 working days and 8 days in total from my direct debit indemnity claim filed Liars, liars, liars!!!!!!!!

• 
  joanne swancott (@swanni1980) reported 19 minutes ago

  @HSBC_UK frustrated I fulfilled my IVA nearly 4 years ago and you are still showing me as a defaulted open account but no one will talk to me as it’s no longer my account ????? Way to help a girl move on

• 
  Michelle Aldous (@MichelleAldous6) reported 20 minutes ago

  @HSBC_UK nearly 3 wks since my sons loan application- numerous phone calls - spent nearly 7 hours on hold trying to follow up - took 4 calls to get to the real issue - then more calls after that - 4 days post the agreement still no loan papers for him to sign . Appalling

• 
  Aurélien Tessier 🐺 (@AceParty) reported 21 minutes ago

  @HSBC_UK is really the worst bank experience I ever have… They are blocking your account for NO reasons and force you to go in person for a full ID check. Absolutely awful service. I will change bank, I can’t endure their garbage services. All my issues is their fault.

• 
  Emily Bird (@EmilyClareBird) reported 22 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.