HSBC status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Steve Rowe (@tweetsteverowe) reported 58 seconds ago from Houghton on the Hill, England

  @HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.

• 
  Graham Wisher (@chummingtonclub) reported 2 minutes ago from Market Harborough, England

  @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Priya Samuel (@PriyaSamuel1) reported 4 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  Ian (@Jd95975184) reported 8 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  Olly MacNamee (@ollymacnamee) reported 9 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Simon Stockley (@si78475) reported 10 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 13 minutes ago

  @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 14 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 17 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  Andrew Hill (@AndrewRHill7) reported 17 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  John Kefas (@kefasjohn) reported 17 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  Suzanne McGowan (@Suzanne36861284) reported 20 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?