Is HSBC down in Houghton on the Hill, Leicestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton on the Hill, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Houghton on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (27%)
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Website (10%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Houghton on the Hill, England
Latest outage, problems and issue reports in Houghton on the Hill and nearby locations:
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Steve Rowe
(@tweetsteverowe) reported
from
Houghton on the Hill, England
@HSBC_UK witnessed a shocking display of customer service in Wigston Branch today. You need to TCF.
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Graham Wisher
(@chummingtonclub) reported
from
Market Harborough, England
@HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Donetta Holland
(@DonettaHolland) reported
@HSBC_UK Android. I was on direct chat for over an hour with one of your colleagues earlier tonight. Gaps between responses were ridiculous. End result? They're working on it! Switching banks tomorrow 😡
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Ryan ◡
(@RyanDC) reported
@tristan__palmer @HSBC_UK Your circumstance could be totally different to mine, but I never once needed to call HSBC, or Starling. It's not like they don't have support either, whenever I;ve had issues on my personal account, (MonzO) in-app chat is fine.
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Michelle Hedley 💙
(@Shelle02) reported
@sazcass @HSBC_UK @firstdirect and a staff member then rang First Direct to go through the security with me there. Was a real pain but everything I have done since has been conducted via chat and messages with no issues whatsoever 👍
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sarah rogers
(@sarahrogers2311) reported
@HSBC_UK why won’t you release my funds to me which I have been entitled to for 9 months! Worst customer service ever!!
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK No you need to put clear guidance in the public domain to help all your customers, maybe that way you will reduce pressure on your call centres and chat services and reduce the disgraceful wait times your customers currently face.
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Tristan Palmer
(@tristan__palmer) reported
@RyanDC @HSBC_UK Interesting - Have personal accounts with Starling and Revolut but not super keen on the idea for biz... Lack of phone line etc is a big concern in case of any issues which feel more likely with biz acc than personal I guess?
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Lee Kemp
(@leekemp) reported
@tristan__palmer @HSBC_UK We use Revolut. It doesn't solve all our problems but it's a MASSIVELY better experience than HSBC, particularly with the international thing.
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Natalya Dell
(@natalyadell) reported
@sazcass @HSBC_UK Not right. PayPal did that to me. I sued them. But suing is a lot of work. I'd probably complain and insist my issue was dealt with as a priority and they train their staff.
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK Uninstalled, reinstalled yesterday working although won't allow fingerprint recognition to be set but, 24 hours later its back to being broken. Where is a link to the problem update and fix? World Class Shambles
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Jay Turner
(@JayLTurner) reported
@HSBC_UK @PeteSQ I've just spent an hour and a half going round and round the 'digital banking help tool' and back and forth between the app and the online site. I can't generate a digital secure key password! The online site won't switch to physical key.