HSBC status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  michele crew (@michelebraiden) reported 33 minutes ago from Hastings, England

  @HSBC_UK Hah! Appear to collude and Support domestic abuse though! #twoyear complaint

• 
  Dave 🌻🏳️‍🌈🍰🧘🏻‍♂️💆🏼‍♂️ (@DaveWishingsky) reported 48 minutes ago from Hastings District, England

  Been on the phone to @HSBC_UK for well over an hour trying to sort out registering my mother's LPA. I can't believe how inefficient they are and what bloody awful hold music they have. If you are going to put someone on hold for half an hour at least play something decent.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Hume (@ElizabethHume) reported 6 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 11 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  Alex Roebuck (@AlexRoebuck) reported 11 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  Stuart Fox (@stuartfoxmusic) reported 11 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

• 
  Christine Mcgeorge (@ChristineM5051) reported 13 minutes ago

  @HSBC_UK I've spent three days trying to resolve a problem with HSBC. Perhaps you can help. Online bonus savings account. My understanding is that if I withdraw anything I lose the bonus part of the interest for that month. Is that right

• 
  Helen Todd (@HelenTodd3) reported 15 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  TheDiggers (@TheDiggers4) reported 18 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  hezron941 (@hezron941) reported 19 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  Anabel Castillo (@ACastilloBast) reported 20 minutes ago

  @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

• 
  nistaghm (@nistaghm) reported 20 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?