HSBC status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  michele crew (@michelebraiden) reported 3 minutes ago from Hastings, England

  @HSBC_UK Hah! Appear to collude and Support domestic abuse though! #twoyear complaint

• 
  Dave 🌻🏳️‍🌈🍰🧘🏻‍♂️💆🏼‍♂️ (@DaveWishingsky) reported 52 minutes ago from Hastings District, England

  Been on the phone to @HSBC_UK for well over an hour trying to sort out registering my mother's LPA. I can't believe how inefficient they are and what bloody awful hold music they have. If you are going to put someone on hold for half an hour at least play something decent.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joachim (@joachimnicolas) reported 7 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  Mrs Griff (@MrsGriffMusic) reported 7 minutes ago

  So the money that I had stolen from my account has gone out anyway even after raising an issue last week. Now I'm £500 down for up to 90 days while it's investigated! @HSBC_UK how can you think this is acceptable? Citizens Advice state that it should be sorted the next day!

• 
  Heidi Howarth (@HeidiHowarth5) reported 9 minutes ago

  @HSBC_UK why does your customer have the right to open a chargeback claim without airing any grievance, and never requesting a refund directly with the supplier? They have had the services and kept the goods.. with proof they are still using them. #fraud @spidersandmilk

• 
  lolGriffin (@SwiftMythik) reported 11 minutes ago

  @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good

• 
  Torkild Smith (@torksmith) reported 12 minutes ago

  I got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account

• 
  Sheen (@GoldenandSheen) reported 13 minutes ago

  @w_r_b_1971 @HSBC_UK I've had an awful experience with them today as well their standards is appalling and declining quickly. The agent was so rude, spoke at a speed that I couldn't not gather what they was saying and they were getting annoyed at me!! This is not customer service

• 
  Tim C (@timralph30) reported 14 minutes ago

  @HSBC_UK where is my £75 compensation as promised by your agent “SAndeep Ganduu” on chat for such poor service

• 
  Gill Murray (@GillCodd) reported 15 minutes ago

  @HSBC_UK any issues with credit card visibility on mobile banking app? Mine has suddenly vanished?! 💨

• 
  Alex (@AlexRM) reported 15 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  Suzanne McGowan (@Suzanne36861284) reported 16 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office