Is HSBC down in Hastings District, East Sussex, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Hastings District, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hastings District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (59%)

2. 

   Login (20%)

3. 

   Website (15%)

4. 

   Transactions (4%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Hastings District, England

Latest outage, problems and issue reports in Hastings District and nearby locations:

• michele crew (@michelebraiden) reported 11 minutes ago from Hastings, England

  @HSBC_UK Hah! Appear to collude and Support domestic abuse though! #twoyear complaint

• Dave 🌻🏳️‍🌈🍰🧘🏻‍♂️💆🏼‍♂️ (@DaveWishingsky) reported 46 minutes ago from Hastings District, England

  Been on the phone to @HSBC_UK for well over an hour trying to sort out registering my mother's LPA. I can't believe how inefficient they are and what bloody awful hold music they have. If you are going to put someone on hold for half an hour at least play something decent.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Ten4 (@Ten4_) reported 7 minutes ago

  @HSBC_UK Poor upgrade to mobile app; impossible to generate security code, easy peasy on old app. By pressing CANCEL on opening to enable you to log in to desktop banking😒On my app pressing CANCEL on pop up doesn't work; it just disappears, & you're left with original screen.

• Jonathan Planner (@JKPlanner) reported 12 minutes ago

  @HSBC_UK So, you can't get help in a branch or on the telephone to add an account to an exsiting customers account, unless you speak to a 'specialist' and when you finally do they need to send you documents... that fail to arrive... genius #useless

• redredeye (@redredeye) reported 12 minutes ago

  @Hedgemama @HSBC_UK Other people have reported the same issue on twitter

• Andrea Henry (@AndreaAnn_M) reported 16 minutes ago

  @sneakersnstuff still waiting for a response to why my trainers are not with me and you’ve taken money from my account to be delivered incorrect. I’ve raised a dispute with @HSBC_UK and might be waiting for a long time! @sneakersnstuff this is really bad and terrible service

• Tanya Manuel-Warner 💙 (@TanyaMW71) reported 16 minutes ago

  @HSBC_UK thanks for updating your mobile app. I can't access it since update and am locked out All this equals unhappy customer. Now I have to call and get it all reset. Thanks for hassle.

• Jonathan Planner (@JKPlanner) reported 18 minutes ago

  @HSBC_UK Oh and btw nobody has bothered to reply to my complaint via the email address you sent.... such amazing customer service

• The Chumpasaurus (@TheGrumpasaurus) reported 19 minutes ago

  @HSBC_UK You don't understand. I don't want to have the Secure Key on my daily phone because if I lose it, I lose access to my bank account. The Secure Key stays at home on an older device. I needed the Fast Balance on the app but you've removed that feature. Why?

• Bridget Perkins (@bridgetaperkins) reported 19 minutes ago

  @HSBC_UK your app has changed and now locked out of account as the help just loops (also doesnt reflect the updated app.) The solution suggested is to "write to us" seriously a letter? In 2022 for a digital banking solution? In covid wfh? When might we get a resolution? 2023?

• Colin Burns (@DrColinBurns) reported 22 minutes ago

  @HSBC_UK for my business account I have phoned you for > 3 hours and no reply. I DM you and you asked me to email you and no reply. I have now been trying to talk to you for 5 days. What do I have to do … this service is very poor

• david (@DavidHolyoak1) reported 22 minutes ago

  @HSBC_UK can’t login to either App or website? This is following a suspicious call regarding my account. Tried to call but on hold for 25mins.