HSBC

Is HSBC down in Hailsham, East Sussex, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hailsham, East Sussex, England 01/31/2025 02:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (19%)

    Transactions (19%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • ben8020 Semi-pro Dog Wrangler (@ben8020) reported from Willingdon, England

    @HSBC_UK shockingly poor customer service. When fraud attempts happen it’s you who should be helping us, protecting your customers. We’ve banked with you for 30yrs, but it’s a no brainier, we change banks.

  • engageurself Patrick Tuohy (@engageurself) reported from Hailsham, England

    @HSBC_UK is there a problem with your app ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • VinceMH The soul-destroying darkness that is VinceH (@VinceMH) reported

    @hsbc_uk is there an issue at the moment with plastic issued by you? I tried booking a hotel yesterday and my (business) credit card was declined. Today I tried my personal one - also declined. Had to use my Barclaycard in the end.

  • EdwardJP23 Edward (@EdwardJP23) reported

    @LewisLudlam @HSBC_UK Ah sorry bud. They’ve normally been decent with that recently. I had the same issues trying to get through so went down the app route and it was resolved fairly quickly. Disputed card payment.

  • BearishSterns Bearish Sterns 🇬🇧🇺🇸 (@BearishSterns) reported

    @MattShirazi @HSBC_UK At least you got the @HSBC app to work. It is the biggest piece of **** which costs people money due to the majority of the time it doesn't work

  • tofuprincess_ Naomi 🌻✨ (@tofuprincess_) reported

    @HSBC_UK not receiving the one time password to log in. Need to buy stock urgently. Are there any known issues or ways around?

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • ChiefofDollar Alistair Reith (@ChiefofDollar) reported

    @LewisLudlam @HSBC_UK Wind you’re neck in.. just because your a ‘celeb’ you think putting on Twitter will get you faster service.. wait like us all.. they probably have staff shortages due to covid and the ones there all get pelters from knobs thinking they deserve better. They’re doing their best.

  • neilspud69 Neil Spud Phillips (@neilspud69) reported

    @LewisLudlam @HSBC_UK Mother in law had shocking customer service in branch. Told to “Go Online” she’s 70+ y.o blah blah she only wanted to make sure her credit card which she’d mislaid/lost had not been used. 4 days later my wife managed to speak to a human after being cut off twice on hold. Useless

  • Rawricus Martin (@Rawricus) reported

    I've been on hold to @HSBC_UK for 54 minutes so far. They do offer a 'press 1 for a call back' option but the 2 times I've tried that so far, the call drops on the callback. I just want access to my business account.

  • KtNicol Katie Roberts (@KtNicol) reported

    @HSBC_UK No. I do know how to do it but I went through the steps again with mobile banking support. Option is not there, even when I set it up as a new payee. Used to be there but has gone since the last app update. So I was advised to call, but call handler was unable to set up either.

  • heyitschl0_ Chloe 🎀 (@heyitschl0_) reported

    @HSBC_UK I need help with my business banking but there’s no other way to get in touch with you as phone lines & live chat are closed. I really need to try and solve the issue tonight.