HSBC

Is HSBC down in Hailsham, East Sussex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hailsham, East Sussex, England 11/18/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • ben8020 Semi-pro Dog Wrangler (@ben8020) reported from Willingdon, England

    @HSBC_UK shockingly poor customer service. When fraud attempts happen it’s you who should be helping us, protecting your customers. We’ve banked with you for 30yrs, but it’s a no brainier, we change banks.

  • engageurself Patrick Tuohy (@engageurself) reported from Hailsham, England

    @HSBC_UK is there a problem with your app ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • aditerrier Adrian Stevenson - Planes for Ukraine 🇺🇦 (@aditerrier) reported

    @HSBC_UK And after being told the issue was apple on 3 occasions your team sorted it…only because we knew it wasn’t and stood our ground…not good service when we have to tell your team that it is your issue 3 times before they realise we are correct

  • Nazan_Fikret Nazan Fikret (@Nazan_Fikret) reported

    Absolutely appalling customer service from @HSBC_UK. 1 hour 50 mins and counting and no nearer to solving my credit card issue. However I have now logged an official complaint! Insensitive questions and lack of training, plus lack of adequate English to deal with complex issues.

  • spamvicious spamvicious 🦻🏻🦻🏻 (@spamvicious) reported

    @HSBC_UK I’ve just had missed called and text message from you saying I have to urgently call fraud prevention but I’m deaf as I have been for the last 25 years I’ve been a customer of yours.

  • kelly_poulton Kelly Poulton (@kelly_poulton) reported

    @HSBC_UK is there an issue with the mobile business banking app please not logging in?

  • WelshTosser John Gary Jones (@WelshTosser) reported

    @MartinSLewis @HSBC_UK extremely slow to pass on the interest in savings and ISA accounts, but be sure my mortgage has gone up!

  • aditerrier Adrian Stevenson - Planes for Ukraine 🇺🇦 (@aditerrier) reported

    @HSBC_UK We have now sorted this, but you really need to sort out your customer service, we were cut off 3 times, and you auto systems are antiquated

  • Ian46371418 Ian (@Ian46371418) reported

    @sashayanshin @HSBC_UK Bring it to a branch..... if it hasn't been closed down in favour of telephone or online banking. Seems like a big step back in what they are trying to achieve. Crazy

  • Domishuu Dom Changh xi (@Domishuu) reported

    @PayPalUK hi you block my account with more than 2300£ for no reason and when I want to link my new @HSBC_UK bank account you block it again this is unacceptable it’s a scam !! I want my monney back

  • Benjyman1978 Ben Lewis (@Benjyman1978) reported

    @HSBC_UK Hi, I have been trying to change the address and setup internet banking for my children’s accounts. I am disabled so can’t get my children to a branch and I have been advised that it’s not possible to do this online or over the phone. Please advise who can help me?

  • aditerrier Adrian Stevenson - Planes for Ukraine 🇺🇦 (@aditerrier) reported

    @HSBC_UK We bank massively with you. So expect a decent service level which was not reached in the slightest today.