HSBC

Is HSBC down in Farnborough, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Farnborough, Hampshire, England 04/28/2024 22:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (8%)

    Login (8%)

  4. Transactions (5%)

    Transactions (5%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @Corinne0263 @HSBC_UK Yes its showing an error for everyone

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

  • rossTheTwit Ross Brown (@rossTheTwit) reported from Reading, England

    Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nyreehood Nyree Trimbel (@nyreehood) reported

    I wonder how long businesses will use the really illogical Covid excuse for giving poor customer service? @HSBC_UK I'm looking at you tonight

  • empabull EmpaB (@empabull) reported

    @HSBC_UK what’s going on with your customer service? Given up trying to call. On hold in excess of 45 mins x 3 today and advised on chat to call........

  • monkeyspzl The Northern Monkey (@monkeyspzl) reported

    @HSBC_UK Another 24 hours and another problem. Money sent - Fraud Text Received - Phoned you to confirm it was legit. Funds just returned to me and now too late to send today!!!! SECOND TIME IN A WEEK you have stopped me sending my OWN money !!!!!!!!!!!!

  • MattShaw13 Matt Shaw (@MattShaw13) reported

    @HSBC_UK my partner and I set up a joint account with you a couple of weeks back. We need our telephone banking security number in order to set up online banking. We were told last week we couldn’t set up over the phone. Can you please help how we get this?

  • cuthbert_emily Emily Cuthbert (@cuthbert_emily) reported

    @HSBC_UK Thanks for your reply. She was actually incredibly rude, I have to say. I’m not able to get to a branch unfortunately and I really need to access my money to move to another account to pay bills. Is there anything else that can be done? Thank you.

  • Graeme_Coombes Lord Capt Graeme Coombes (@Graeme_Coombes) reported

    @arllanber @HSBC_UK Thats a bummer. Have to say, got onto to them this morning and doing something about this now. Proof of how good they will be when they resolve and discuss option with me... Give them the benefit till the **** hits the fan then it could be bye bye hsbc for me too.. 4 accts too !

  • RJAldous1 Richard Aldous 🍊 (@RJAldous1) reported

    @HSBC_UK Have you stopped responding to emails sent through your system? I have sent 3 emails now with no response, the first one was sent Wednesday 05 May so a lot longer than 2 working days ago.

  • Graeme_Coombes Lord Capt Graeme Coombes (@Graeme_Coombes) reported

    @HSBC_UK 1hr 12 mins holding on for an advisor only to then get to 8pm and automatically cut off !!... Thanks to this im now £192 out of pocket as I couldn't stop 2 fraud payments from my account I noticed.. Do you care at all about customers ? Not acceptable. Help no required.

  • ChetanP10773946 Chetan Parekh (@ChetanP10773946) reported

    @HSBC_UK I am unable to login into mobile app. When I try to reset password via mobile app, SMS is not being received. Customer support only available 8 to 8. Please help.

  • Darrenasmith Darren Smith (@Darrenasmith) reported

    @HSBC_UK have a really upset 7 year old. We set up a My savings account for her. You sent her a letter with all the information about her acc & we should go to the local branch to get her money box & sticker activity book. Enfield branch say this isn’t a thing!! Pls help to sort