HSBC status: access issues and outage reports

Problems in the last 24 hours in Evesham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Evesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Evesham, England

Latest outage, problems and issue reports in Evesham and nearby locations:

• 
  Ajan Reginald (@AjanReginald) reported 35 minutes ago from Stratford-upon-Avon, England

  @katebingham2 @hmtreasury And @HSBC_UK for jumping in to support UK Biotech

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 52 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan (@nathanwilde83) reported 2 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  حسين سجاد حسين (@HusseinSajjad89) reported 5 minutes ago

  @aptherazor @HSBC_UK I had the same issue with Lloyd's many many years ago. Had to take someone I knew personally to sort it out.

• 
  wcrpaul (@wcrpaul) reported 6 minutes ago

  @HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?

• 
  SP (@upsteve1) reported 9 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  Neil Sweeney (@NeilSweene20948) reported 11 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  KarenHunter (@KarenHunter1990) reported 12 minutes ago

  @pompeyhedge @HSBC_UK That sounds like a you problem.

• 
  Shiv Raghav (@ShivRaghav_0369) reported 13 minutes ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  Frenchgranny (@frenchgranny) reported 15 minutes ago

  @HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.

• 
  Dan (@dmk_dann) reported 17 minutes ago

  @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist

• 
  Diane Hackney (@dithespy50) reported 18 minutes ago

  @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting