HSBC status: access issues and outage reports

Problems in the last 24 hours in Evesham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Evesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Evesham, England

Latest outage, problems and issue reports in Evesham and nearby locations:

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 29 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

• 
  Ajan Reginald (@AjanReginald) reported 33 minutes ago from Stratford-upon-Avon, England

  @katebingham2 @hmtreasury And @HSBC_UK for jumping in to support UK Biotech

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Bartholomew (@JimBartholomew1) reported 3 minutes ago

  @HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.

• 
  Ad (@Sidaway_) reported 5 minutes ago

  @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼

• 
  Ellie (@_ellieritchie) reported 8 minutes ago

  @HSBC_UK Have been trying to access my account for years. I do not know my logins details in anyway. The international call phone call number will not work. What can I do? I am getting emails but can’t access anything.

• 
  Hal Dewhurst (@HGMDewhurst) reported 10 minutes ago

  @HSBC_UK Hi withdrew money at Bolton Branch this am. Was given too much money - spent 1 hour on the phone no one can help or connect me to branch to tell them!!

• 
  Heidi Howarth (@HeidiHowarth5) reported 19 minutes ago

  @HSBC_UK why does your customer have the right to open a chargeback claim without airing any grievance, and never requesting a refund directly with the supplier? They have had the services and kept the goods.. with proof they are still using them. #fraud @spidersandmilk

• 
  Mike Kivi Ph.D. (@mikekivi) reported 19 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Helen Stubbs (@hpstubbs) reported 20 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  Anna (@annacjone5) reported 21 minutes ago

  @HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!

• 
  Jill Richards (@JillSR) reported 25 minutes ago

  @HSBC_UK no disability awareness from this bank. Third party access in place for my disabled daughter’s account & a painful 50 min telephone call with dreadful service this morning.

• 
  Alan Bullion PhD (@alanbullion2) reported 25 minutes ago from Royal Tunbridge Wells, England

  @1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.