HSBC status: access issues and outage reports

Problems in the last 24 hours in Evesham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Evesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Evesham, England

Latest outage, problems and issue reports in Evesham and nearby locations:

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  Ajan Reginald (@AjanReginald) reported 57 minutes ago from Stratford-upon-Avon, England

  @katebingham2 @hmtreasury And @HSBC_UK for jumping in to support UK Biotech

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 58 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keving 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@kevinjg) reported 1 minute ago

  @HSBC_UK Is it deemed acceptable for a cashier to be tinkering on their mobile phone whilst waiting for a customer to serve?

• 
  Ellie (@_ellieritchie) reported 3 minutes ago

  @HSBC_UK Have been trying to access my account for years. I do not know my logins details in anyway. The international call phone call number will not work. What can I do? I am getting emails but can’t access anything.

• 
  Suzanne McGowan (@Suzanne36861284) reported 4 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Alan Bullion PhD (@alanbullion2) reported 5 minutes ago from Royal Tunbridge Wells, England

  @1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.

• 
  Mrs Griff (@MrsGriffMusic) reported 5 minutes ago

  So the money that I had stolen from my account has gone out anyway even after raising an issue last week. Now I'm £500 down for up to 90 days while it's investigated! @HSBC_UK how can you think this is acceptable? Citizens Advice state that it should be sorted the next day!

• 
  Richard Harrington 🗿 (@1988Harrington) reported 6 minutes ago

  @alanbullion2 @Barclays @HSBC_UK Maybe not even the town hall (I'd rather see start ups given space at just over cost to help them). Plenty of current banks which could be used. However, I'd rather see this in villages rather than big towns. It's the villages which are suffering now from closures.

• 
  Lynn Hamer (@evilbluebird) reported 9 minutes ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

• 
  Anabel Castillo (@ACastilloBast) reported 15 minutes ago

  @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

• 
  judith (@ju499) reported 16 minutes ago

  @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

• 
  Samuel Parker (@sjwp74) reported 17 minutes ago

  @HSBC_UK your mobile app servers have been down for several days now! Presumably this has been reported already? No customer comms received thus far. Tq