HSBC status: access issues and outage reports

Problems in the last 24 hours in Evesham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Evesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Evesham, England

Latest outage, problems and issue reports in Evesham and nearby locations:

• 
  Ajan Reginald (@AjanReginald) reported 50 minutes ago from Stratford-upon-Avon, England

  @katebingham2 @hmtreasury And @HSBC_UK for jumping in to support UK Biotech

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 59 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Awenaio (@awenaio) reported 4 minutes ago

  @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 4 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  Space0day (@space0day) reported 9 minutes ago

  The mobile app support team isn't helping saying they don't have further access. @HSBC_UK

• 
  Christine Mcgeorge (@ChristineM5051) reported 13 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  David Corner (@Dave_Corner) reported 17 minutes ago

  @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

• 
  Mark (@MorganMF9867) reported 18 minutes ago

  @HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!

• 
  Em JR (@Rrrrr_EJ) reported 20 minutes ago

  @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

• 
  Mark (@MorganMF9867) reported 24 minutes ago

  @HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.

• 
  Nick (@iamN_I_C_K) reported 25 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Linda Seeley (@lindawba) reported 25 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.