HSBC status: access issues and outage reports

Problems in the last 24 hours in Evesham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Evesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Evesham, England

Latest outage, problems and issue reports in Evesham and nearby locations:

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 2 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

• 
  Ajan Reginald (@AjanReginald) reported 13 minutes ago from Stratford-upon-Avon, England

  @katebingham2 @hmtreasury And @HSBC_UK for jumping in to support UK Biotech

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hello Newman (@goodbyenorman) reported 8 minutes ago

  @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

• 
  dlhno1 (@dlhno1) reported 10 minutes ago

  @HSBC_UK your counter services in central London are total ****! Queues are always too long and the distance from to another is too far!

• 
  mackson wakama (@WakamaMackson) reported 10 minutes ago

  @HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."

• 
  Gary C (@HamstringTownFC) reported 11 minutes ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Alex (@AlexRM) reported 16 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  Ruth Irvine (@Big_ruthie) reported 18 minutes ago

  @HSBC_UK Appalled at HSBC's lack of concern to customers experiencing the fraudulent use of their home address for credit card abuse. Issue raised on 04/04 but still unallocated, told today they have up to 30/05 to respond. This is the escalation process. HSBC approved this CCard

• 
  bigbananas (@GranthamFlyer) reported 20 minutes ago

  @HSBC_UK iPhone app suddenly asking for username and password rather than using Touch ID, has service crashed?

• 
  A ******* Nightmare To Live With! (@HexDrone3849) reported 21 minutes ago

  Looks like @HSBC_UK is transphobic as ****.. I would recommend, not using them anymore if you do.. Got an appointment to open another account with less than half the info @HSBC_UK wanted, no problem.. #Transphobia #TransLivesMatter #HSBC

• 
  Andouillettefries (@Andouillettefr) reported 21 minutes ago

  traveling , @HSBC_UK decide to lock me out of my online account . I lost my bank card so I can not "block" it and can not clear customer service ( I can not remember how I spent £107 on the 4th of April ) My account may be empty for all I know and I can not do any about it

• 
  UJ JAGS (@ujagga12) reported 24 minutes ago

  @HSBC_UK you as a bank are a JOKE Simple banking queries you’re unable to resolve . There is a serious issue with your process. As a premier customer we are having no help from your customer services team , you messed up my ISA Transfer last year and now same issue with my wife