Is HSBC down in Eastleigh, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Cat Palmer
(@PompeyTuxCat) reported
from
Portsmouth, England
Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)
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Mark W. Clark
(@Coastguard) reported
from
Hythe, England
Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.
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Steve Conway
(@shanghaisaint) reported
from
Locks Heath, England
Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Sheldon
(@JohnSheldon69) reported
@mouthwaite @HSBC_UK Been with HSBC and formally Midland Bank for 50 years and never any problems here.
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Nick Jarman
(@NickJarman12) reported
@mouthwaite @HSBC_UK @LloydsBank are utterly appalling ! - removed overdraft “because I wasn’t using it” refused to discuss or explain - even a subject access request gave no clue to their logic - I’m not a customer, I’m an account number . . .
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D Jones-Molyneux
(@dsjm) reported
@HSBC_UK @garethlewis1959 Really? Gareth complains about your savings rates and you think a DM exchange will fix that? If it’s that easy to get better rates maybe I’ll switch?!
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Keeley 💙
(@KeeleyMDance) reported
@mouthwaite @HSBC_UK I left Nat West when I couldn’t speak to a human and went to @firstdirect even though this is telephone banking their customer service is excellent and have now been with them for 22 years
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Adam Carney
(@adamrcarney) reported
@mouthwaite @HSBC_UK I feel your pain with HSBC. Other week, had internet nonsense because after internet nonsense messed up an original internet nonsense error. (If you follow). Same with my mobile phone provider. Decades of loyalty to now be speaking to a robot!
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ste50efc
(@ste50efc) reported
@mouthwaite @HSBC_UK I had the same experience with NatWest rude unhelpful staff 2hrs on the phone passed to 5 different staff 3 different departments and they still wouldn't help my 83 yr old dad with with a very basic request ! Yet they make billions #natwest @NatWest_Help
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Helen Dolan
(@HJD2802) reported
@mouthwaite @HSBC_UK My company has many accounts with them and it's like banging my head against a brick wall. No interest in resolving issues, business banking is appalling.
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devonjane43
(@devonjane43) reported
@mouthwaite @HSBC_UK I had the same with Halifax, you couldn’t contact them, and they closed all their branches making it impossible to be able to contact them. If you went into the only branch in the city, you couldn’t speak to anyone you had to book online, but you couldn’t book app online crazy.
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Daz-t.
(@daztbpool) reported
@HSBC_UK Might use this if I could actually open an account with you.... Deal with your complaints your customer service is the worst I've know of any bank ...
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Matt Woodhouse
(@MattWoodhouse2) reported
@mouthwaite @HSBC_UK Been with them for a Looong time. If I need help I call the number, enter my security info & pretty soon I’m speaking to someone. Always found them really helpful. Got an “Advance” account so wondering if it’s based upon your account type?