HSBC

Is HSBC down in Dunfermline, Fife, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Dunfermline, Fife, Scotland 12/10/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HD_lostinfrance HD (@HD_lostinfrance) reported

    @HSBC_UK I will use this as an example in my Customer Centricity workshops, perhaps you should too, just get in contact to understand what I have lived through. At this time my problem, which you created through lack Communication & outed systems remains unsolved.

  • technorobbo Ramble (@technorobbo) reported

    @BarclaysUKHelp @HSBC_UK Can’t do, it’s a trustee account and there isn’t online access. FYI - Volunteers tend to only have Saturdays available to come into the branch without needing to take time of work. By not having a counter service I now have to take time of work. Not helpful.

  • lotsofpink lotsofpink (@lotsofpink) reported

    @HSBC_UK I need to ensure my inactive account is closed for a mortgage application. I have no secure key but know my username and security words. Please help?

  • CatchyNick Nick (@CatchyNick) reported

    @HSBC_UK Every year you’re block my card when I’m trying to pay for the new iPhone 🤬 I used to get a phone call from you when my card is blocked, but I guess you just don’t care anymore?

  • Sw1tchv2 Switch2.0 (@Sw1tchv2) reported

    @HSBC_UK is a joke of a bank. Worst customer experience yet.

  • BaghdadCocaCola James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • technorobbo Ramble (@technorobbo) reported

    @HSBC_UK The point is the branch doesn’t have a counter service at all, making it redundant effectively, had to travel several miles to one that did. It’d be easier if you just shut the counterless branches down so customers don’t waste their time. I’d rather you opened them.

  • axel_cc A Capps (@axel_cc) reported

    @HSBC @HSBC_UK @HSBCUKBusiness 10 weeks after trying to set up a charity account with HSBC, hours spent on hold/live chat/email and still it seems to be mission impossible. Unable to accept donations! Who knew trying to give a bank money could be so hard?

  • harrykaka81 Harrykaka (@harrykaka81) reported

    @HSBC_UK @JackMcglocks no chat support available, wait time over an hour on the phone and still waiting and don’t get me started on Ask Andrew. He is about as useful as a chocolate fire guard.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.