HSBC status: access issues and outage reports

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Russell Bhoy (@rebel_debt_dude) reported 10 minutes ago from Glasgow, Scotland

  @HSBC_UK Interesting to see how @HSBC_UK approach this when their client owes money to them and other banks who all want their share of the individual’s disposable income. Genuine question Do you advice the individual to pay all creditors fairly and/or signpost for debt charity help?

• 
  Kayleigh🦄 (@kayleee_x) reported 26 minutes ago from Stirling, Scotland

  @HSBC_UK is HSBC Banking app down??? Wont let me on! Has reversed 2 payments i sent, rest have been fine 😭😭😭

• 
  Robin (@rbj84) reported 34 minutes ago from Glasgow, Scotland

  @HSBC_UK pathetic service by your telephone banking team. No wonder you’re getting fines left right and center. Epitome of incompetence #chancers #ballers

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Kefas (@kefasjohn) reported 3 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  James Bentley (@JamesBentleyAM) reported 10 minutes ago

  @HSBC_UK @JohnnyGill9301 hello, like Johnny I am not an HSBC customer and I need to speak to someone. The number you have provided asks for HSBC account details which I do not have.

• 
  Escapeartiste (@MelliardAmanda) reported 11 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Richard Kennedy (@RichardKennedy) reported 12 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Christine Mcgeorge (@ChristineM5051) reported 12 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  TS (@PZR311067) reported 21 minutes ago

  @HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.

• 
  Mike Tims (@Mike_Tims) reported 24 minutes ago

  @HSBC_UK And its widely known in banking the HSBC has little interest in its UK retail operation - compare the services on offer with its dedicated account Chinese Communist Party for example and phone based access to cash machines in HK for all account holders….

• 
  Paul Richardson (@PaulGRichardson) reported 25 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  Mahen (@MahendraJasraj) reported 31 minutes ago

  Two people. One joint @HSBC @HSBC_UK account. Same address. Same finances. Yet I’m often delayed and restricted to manage my account while my English partner isn’t. After 10+ years as a customer, I’m left wondering: what explains the difference? #banking #uk #money

• 
  Keven (@keven0262) reported 33 minutes ago

  @UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.