HSBC status: access issues and outage reports

Problems in the last 24 hours in Colne, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Colne, England

Latest outage, problems and issue reports in Colne and nearby locations:

• 
  Gillian Fielding (@g_fielding) reported 15 minutes ago from Rawtenstall, England

  @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

• 
  Joshua Chapman (@JRCSport) reported 35 minutes ago from Keighley, England

  Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

• 
  Joshua Chapman (@JRCSport) reported 45 minutes ago from Keighley, England

  Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cardiffbhoy (@stephenrcardiff) reported 1 minute ago

  @HSBC_UK daughter is locked out of her online banking and nobody can help

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 2 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  Christine Mcgeorge (@ChristineM5051) reported 3 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  victoria clark (@vickic1984) reported 11 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Arpan Jain (@jainarpan13) reported 11 minutes ago

  @HSBC_UK I had an account with you when in UK. I moved to India for two years and now want to use the account. Since the number registered with you is not working, I am not able to login. Could you please help me in logging into my account by verifying the details using email.

• 
  Richard Kennedy (@RichardKennedy) reported 11 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Michael Morris (@Wontbeforlongx) reported 13 minutes ago

  @HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?

• 
  Matt (@mattyblinkster) reported 13 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Nivesh Verma (@neekeshverma) reported 14 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

• 
  Gavin (@GavinBowles_) reported 16 minutes ago

  @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number