HSBC

Is HSBC down in Chesterfield, Derbyshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chesterfield, Derbyshire, England 05/19/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (18%)

    Website (18%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent HSBC outage reports came from the following cities: Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Mobile App
United KingdomSheffield Mobile App
United KingdomSheffield Login
United KingdomMansfield Mobile App
United KingdomSheffield Transfer
United KingdomChesterfield Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • ParvJagpal Pups (@ParvJagpal) reported from Derbyshire, England

    @HSBC_UK all I need to do is set up a telephone code in order to access online banking. After 40 minutes finally getting through agent kept repeat asking multiple qs the line went dead. Can someone please call me.

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Bikerdels Derek Sowden (@Bikerdels) reported

    @HSBC_UK clicking on “Portfolio”in online banking is not working. Have had this trouble several times and thought sorted but down again. Any news?

  • xGangax Ganga Poudel (@xGangax) reported

    @HSBC_UK why can't I log onto my online banking app? I enter my digital code but nothing happens, it won't let me in!! Have a Google Pixel Android 12. Please fix this ASAP! #notimpressed

  • BhargavU Bhargav U (@BhargavU) reported

    @shimmerheather @HSBC_UK Yes. I called the number listed 03456 002 290 & there was someone at the other end of the phone who was there with me till I reinstalled the app and got running. I needed to be on a browser though, to run a couple of steps on their mobile website. I’m all set now.

  • KatKostop Katerina Kostopoulou (@KatKostop) reported

    plus I can't access my online banking as it requires me to generate a pass code from the mobile app. @HSBC_UK when will you have a fix?

  • FarhadD Farhad Divecha (@FarhadD) reported

    @steve3dawson @HSBC_UK That's awful 😮 I bet they'll try and blame response times on the pandemic

  • manvillan1212 🦁 A12 UTV 🦁 (@manvillan1212) reported

    @HSBC_UK are you aware of any issues following the latest iPhone update? The app crashes every time I try to open it now and I’ve restarted my phone twice and re downloaded the Hsbc app.

  • adamwyd Adam Wyd-%^&^-ski (@adamwyd) reported

    Card blocked for almost 24 hours by @HSBC_UK due to suspected fraud. Have now been waiting for a call back for more than 7 hours. Fantastic customer service. 😒

  • VJ_Thomas_ Victoria Thomas (@VJ_Thomas_) reported

    @JoMurph61436123 @HSBC_UK Same here. Had to delete the app, Now can’t login to my account

  • syd_squid26 sydneystevenson (@syd_squid26) reported

    @HSBC_UK I’ve just got a new phone and updated to the new software update but now I can’t open the HSBC app… please help!😩

  • tomtsang16 Thomas Tsang (@tomtsang16) reported

    @HSBC_UK Hello you could get your app team to sort out the banking app on the pixel 6 devices as its not working