HSBC

Is HSBC down in Burnley, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Burnley, Lancashire, England 06/04/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent HSBC outage reports came from the following cities: Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury Website
United KingdomBurnley Website
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App
United KingdomNelson Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • g_fielding Gillian Fielding (@g_fielding) reported from Rawtenstall, England

    @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaz_Shepherd Dr Karen L Shepherd (@Kaz_Shepherd) reported

    @HSBC_UK I've been unable to access online banking since 13/5 as the secure key device has died & telephone banking is locked? My unhelpful local branch wouldn't give me a new fob without photo ID (?) & suggested I call customer services.

  • hintofsin ب (@hintofsin) reported

    Been on hold for over 30 mins now, it’s ridiculous! You need a better system to help your customers this is getting old now! @HSBC_UK

  • ramsis0997 Ramsis Martinez (@ramsis0997) reported

    @Vlad_whogivesa @HSBC_UK They hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact @smoov-cyber on Instagram he can help you with your account recovery.ou

  • RaquelLita78 Raquel Lita (@RaquelLita78) reported

    @HSBC_UK 27 min waiting to talk to unlock my account which is locked because the website and the app chose not to communicate. I have nothing to do but waste 30 min of my life listening to the music 🎶🎵....still waiting...

  • Vlad_whogivesa Yogurt Cough (@Vlad_whogivesa) reported

    @HSBC_UK Also, the support telephone number I’m supposed to ring just has a msg telling me they’re busy & to try again later. Any suggestions? or do I have to spend my lunch break going in branch to sort this?

  • 21blacky Blood Bath Blackmore (@21blacky) reported

    @TheBlock__ @HSBC_UK you still block customers from using exchanges with bank transfers or block them taking profits back out? 🌝

  • TpMiss Miss TP (@TpMiss) reported

    @HSBC_UK my local branch has closed and it is difficult to get to other branches due to working full time. Am I able to pay cheques over £500 at any ATM?

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK my mobile died. I had to use my old phone to set up the app on my new phone which I can’t do. I was able to generate a code via my email then asked to create another code via sms to a number which is inactive . Now I can’t log on to online banking due to this. Help!

  • chrissiesavvas Christina Savvas (@chrissiesavvas) reported

    @HSBC_UK 40 minutes on hold to then try and have a phone conversation on a terrible line and then the phone cuts off, useless!

  • Mattyjay36 Matt Jones (@Mattyjay36) reported from Sale, England

    @HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?