Is HSBC down in Burnley, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burnley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Wood
(@christinebalf) reported
@HSBC_UK why is my app not working. It won’t open at all so I can’t access anything as need to generate code from app. My son needs money and I can’t do anything! Been on wait for 20 mins
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Aaron
(@ElAaroono) reported
@HSBC_UK good morning Hsbc, just spent 40 mins on a call for an agent to hang up on me as I was looking for detail in a bank statement. Any plans to improve customer service?
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James Millar
(@jtmillarphoto) reported
@HSBC_UK Perhaps consider hiring more staff then, your customer service is bordering on contempt
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Connor⚽️
(@connor_mills28) reported
@HSBC_UK @becca_davies Hi I’m also having the same problem since the update and there isn’t an update on my App Store
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First Call
(@FirstForSupport) reported
@HSBC_UK I think you have a problem. I have been told that two replacement credit cards have been sent out (15/11 & 25/11) neither have turned up. I am still without the replacement card.
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Alexander Stevenson
(@AlSteve1) reported
@HSBC_UK hi, I’ve just updated my iPhone - v15.1 I think - and the HSBC app no longer works. Is this a problem others have had?
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Martin Owen
(@Martinsalopian) reported
@HSBC_UK I have done that. Oh for the old days when we had a relationship manager. If we dont have that then the online service has to be 100% better.
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Natalie Young
(@Scotslassie21) reported
@HSBC_UK What dreadful service from the so-called Bank of Opportunity !!!!
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Nay Arnold
(@nayy_arnold) reported
@HSBC_UK hello, since updating my iPhone to the new IOS your app keeps crashing. Please can you advise when an update on the app will be available? I can see that others have had the same problem
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Natalie Young
(@Scotslassie21) reported
@HSBC_UK Hi please help me for goodness sake ! Your telephone Banking service is absolutely shocking ! I've just spoken to a colleague in one of the call centres India and whoever the young guy is, he hasn't a clue how to speak to people. also referred to me as Mr on 4 occassion!