HSBC

Is HSBC down in Brackley, Northamptonshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brackley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brackley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Brackley, Northamptonshire, England 11/14/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (17%)

    Website (17%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Brackley, England

Latest outage, problems and issue reports in Brackley and nearby locations:

  • 5kMyWay Tanya Gleeson (@5kMyWay) reported from Roade, England

    @HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?

  • thefish73 Fish (@thefish73) reported from Middleton Cheney, England

    @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon_popey Brandon Pope (@brandon_popey) reported

    @HSBC_UK thanks for losing £2000 that was in my trust fund, really appreciate it. Ridiculous service like

  • CSAmercenary Aramsey Muthmarlay (@CSAmercenary) reported

    @HSBC_UK That’s exactly what i’m trying to do - trying to get hold of customer service. Not for the 1st time, over an hour’s wait on a weekday. Ridiculous.

  • JustSmileAndy Andy Egan (@JustSmileAndy) reported

    @HSBC_UK once again just awful service. Just trying to transfer our money to my accounts with other banks and locked out of the app. Have called you as asked, now on hold for 40 minutes. Do you have any idea how long of people’s lives your understaffed bank is wasting?

  • charlesmartelfr ★彡 Charles Martel 732 彡★ (@charlesmartelfr) reported

    @HSBC_UK opened an account 2 days ago, called your customer service, waited 36 minutes to be hung up on!! Appalling service. I'll close this new account.

  • BlackieRosheen Rosheen Blackie Kriegler (@BlackieRosheen) reported

    @HSBC_UK @AlexFrew1988 Stuck in SA cannot access funds

  • jakewithey jakewithey (@jakewithey) reported

    @HSBC_UK My Physical Security Device ran out of power. How can I get a Digital Secure Key. I try the method on your site but it requires the physical device. Chicken/egg. I rang support but it hung up after 15mins waiting. Please help!

  • jools_blarney JOOLS RUDDY (@jools_blarney) reported

    @HSBC_UK I'm attempting to send a subject access request for data on behalf of a client. Is there an email address that does not bounce these requests back? Ive been waiting since 19th March for a response Cheers

  • PeterFr70269728 Peter Frost (@PeterFr70269728) reported

    @HSBC_UK No, but I have now uninstalled and reinstalled the app and it seems to be working again.

  • PeterFr70269728 Peter Frost (@PeterFr70269728) reported

    @HSBC_UK the fast balance on my app asks me to log on every time I want it now, is there a problem with your system?

  • BlackieRosheen Rosheen Blackie Kriegler (@BlackieRosheen) reported

    @HSBC_UK - 3 months down the line and still waiting on “call on hold” over R11 000 on telephone calls to unblock my card - keep getting cut off deliberately and no one takes responsibilty- this bank is not to be trusted