HSBC status: access issues and outage reports

Problems in the last 24 hours in Roade, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Roade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Roade, England

Latest outage, problems and issue reports in Roade and nearby locations:

• 
  cc (@cheesecilia) reported 20 minutes ago from Northamptonshire, England

  @HSBC_UK hi, it has been more than a week and it seems that my debit card hasn’t arrived yet. I’ve been told to activate my card but how could i do it if its not in my hand yet?!. Please i dont want to call your customer service it takes ages to even speak to them for 5 mins

• 
  Becci Wøøds (@Becci_Woods) reported 40 minutes ago from Northamptonshire, England

  @HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!

• 
  Fat *** in a Hat (@bartsboy) reported 44 minutes ago from Northamptonshire, England

  @HSBC_UK the new app update is terrible. Just saying 😢

• 
  BMBREMOVALSLTD (@BMBREMOVALS25) reported 45 minutes ago from Northamptonshire, England

  @HSBC_UK Trying to contact HSBC or get anything done is like pulling teeth. This bank is has no customer respect at all.

• 
  ⭕️ Natasha “Tashster”® 🏳️‍🌈 (@Tashster) reported 50 minutes ago from Milton Keynes, England

  Anyone else’s @HSBC_UK mobile banking app down? ‘Unable to access your UK accounts at the moment..’ Well great; but I’m not a billionaire so my ‘UK accounT’ is the only account I got so pls can you fix this soon HSBC. I need to keep track of money leaving! #HSBC #HSBCDown.

• 
  Tanya Gleeson (@5kMyWay) reported 54 minutes ago from Roade, England

  @HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported 6 minutes ago

  @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

• 
  Luke Holbrook (@Holbrookshots) reported 11 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Ian (@Jd95975184) reported 13 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  H-D (@HDGauvin) reported 13 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  John Kefas (@kefasjohn) reported 14 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  Simon Stockley (@si78475) reported 15 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Charlie Goldsmith (@CharlieGLusaka) reported 15 minutes ago

  @HSBC_UK I sent money from my account with you to my son’s @Revolut bank account yesterday and today (details matched fully); but he has not, it turns out received either, creating problems and stress. Please could you explain where you have put my money, and why I wasn’t told?

• 
  Superficialsupermum (@superficialmum) reported 19 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 23 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Omar McAdam (@OmarMcAdam) reported 24 minutes ago

  Open a bank account @HSBC_UK is known and reputable has multi-currency accounts - 🫡 Transfer money in 👍 Transfer money out 👀 Wait, how do i get a transfer confirmation I can only see the nickname I gave the contact and amount Call premier support No way at all in web or app to get a NORMAL transfer confirmation PDF or even see on screen transfer details (to which ACC/SrtCde) WTAF 🤯