HSBC status: access issues and outage reports

Problems in the last 24 hours in Roade, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Roade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Roade, England

Latest outage, problems and issue reports in Roade and nearby locations:

• 
  Becci Wøøds (@Becci_Woods) reported 7 minutes ago from Northamptonshire, England

  @HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!

• 
  ⭕️ Natasha “Tashster”® 🏳️‍🌈 (@Tashster) reported 14 minutes ago from Milton Keynes, England

  Anyone else’s @HSBC_UK mobile banking app down? ‘Unable to access your UK accounts at the moment..’ Well great; but I’m not a billionaire so my ‘UK accounT’ is the only account I got so pls can you fix this soon HSBC. I need to keep track of money leaving! #HSBC #HSBCDown.

• 
  cc (@cheesecilia) reported 31 minutes ago from Northamptonshire, England

  @HSBC_UK hi, it has been more than a week and it seems that my debit card hasn’t arrived yet. I’ve been told to activate my card but how could i do it if its not in my hand yet?!. Please i dont want to call your customer service it takes ages to even speak to them for 5 mins

• 
  Tanya Gleeson (@5kMyWay) reported 47 minutes ago from Roade, England

  @HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?

• 
  Fat *** in a Hat (@bartsboy) reported 52 minutes ago from Northamptonshire, England

  @HSBC_UK the new app update is terrible. Just saying 😢

• 
  BMBREMOVALSLTD (@BMBREMOVALS25) reported 54 minutes ago from Northamptonshire, England

  @HSBC_UK Trying to contact HSBC or get anything done is like pulling teeth. This bank is has no customer respect at all.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tripti Agarwal (@TripsAgarwal) reported 38 seconds ago

  HSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC

• 
  Beth (@befffffani) reported 5 minutes ago

  @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

• 
  Laurelin (@SnufflebeanYarn) reported 5 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  Em JR (@Rrrrr_EJ) reported 6 minutes ago

  @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

• 
  White Apathy (@fundcruncher) reported 7 minutes ago

  @HSBC_UK I'm not having issues accessing the app. Why don't you read what I've typed.

• 
  Ball Bag (@martcook3) reported 7 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Joanna Pearce (@JoJoPearce) reported 9 minutes ago

  @HSBC_UK I’m Trying to use app to transfer money and seems many functions in the app are not working. Please advise. This is following a iOS update on phone.

• 
  Mad_hatter (@Madhatt41585343) reported 14 minutes ago

  Is it actually possible to get £220 switch bonus? Terms say must 'open a bank account in our mobile banking app' App sends me back to the website. Help bot says "need to apply... on your web browser... application isn’t available on the mobile app" @HSBC_UK

• 
  simon le vans Shadow Home Secretary (@simonlevans) reported 15 minutes ago

  @HSBC_UK I’m now talking to an actual person in the app. You should have this as an immediate choice on chat. In fact it should be an immediate default when your chat bot can’t help.

• 
  H-D (@HDGauvin) reported 16 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.