HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and website.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at HSBC
HSBC is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northamptonshire, England
The most recent HSBC outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Login | 2 months ago |
|
Rushden
|
Mobile App | 11 months ago |
|
Kettering
|
Mobile App | 1 year ago |
|
Kettering
|
Mobile App | 1 year ago |
|
Northampton
|
Mobile App | 1 year ago |
|
Wellingborough
|
Transfer | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Paul Needle (@PaulNeedle1) reported from Rushden, England@DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management
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BMBREMOVALSLTD (@BMBREMOVALS25) reported from Northamptonshire, England@HSBC_UK Trying to contact HSBC or get anything done is like pulling teeth. This bank is has no customer respect at all.
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Fat *** in a Hat (@bartsboy) reported from Northamptonshire, England@HSBC_UK the new app update is terrible. Just saying 😢
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Becci Wøøds (@Becci_Woods) reported from Northamptonshire, England@HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!
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cc (@cheesecilia) reported from Northamptonshire, England@HSBC_UK hi, it has been more than a week and it seems that my debit card hasn’t arrived yet. I’ve been told to activate my card but how could i do it if its not in my hand yet?!. Please i dont want to call your customer service it takes ages to even speak to them for 5 mins
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Tanya Gleeson (@5kMyWay) reported from Roade, England@HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Allan S (@AllanS63097043) reported@HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳
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Salah ElBaba (@SalahElBaba) reported@HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.
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Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported from Whitehaven, England@HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience
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Carly (@limebean) reported@HSBC_UK hi is the online banking down? As when I log in the screen is frozen
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Windsurf.KE ☀️ (@XRPinKE) reported@HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits
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Polly1954 (@Polly004f) reported@HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.
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Phil Bird (@PhilBird19) reported@Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?
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Ellie (@_ellieritchie) reported@HSBC_UK Have been trying to access my account for years. I do not know my logins details in anyway. The international call phone call number will not work. What can I do? I am getting emails but can’t access anything.
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Jonathan Bromley (@bromleyj) reported@HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!
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Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported@HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.