HSBC status: access issues and outage reports

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

• 
  cc (@cheesecilia) reported 19 seconds ago from Northamptonshire, England

  @HSBC_UK hi, it has been more than a week and it seems that my debit card hasn’t arrived yet. I’ve been told to activate my card but how could i do it if its not in my hand yet?!. Please i dont want to call your customer service it takes ages to even speak to them for 5 mins

• 
  Becci Wøøds (@Becci_Woods) reported 11 minutes ago from Northamptonshire, England

  @HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!

• 
  Tanya Gleeson (@5kMyWay) reported 14 minutes ago from Roade, England

  @HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?

• 
  Paul Needle (@PaulNeedle1) reported 27 minutes ago from Rushden, England

  @DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management

• 
  BMBREMOVALSLTD (@BMBREMOVALS25) reported 50 minutes ago from Northamptonshire, England

  @HSBC_UK Trying to contact HSBC or get anything done is like pulling teeth. This bank is has no customer respect at all.

• 
  Fat *** in a Hat (@bartsboy) reported 56 minutes ago from Northamptonshire, England

  @HSBC_UK the new app update is terrible. Just saying 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marion Blacker (@Marionblacker1) reported 42 seconds ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 2 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Jo Kemp (@kempettes) reported 2 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

• 
  NeuralNerdz (@NeuralNerdz) reported 7 minutes ago

  @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?

• 
  Stuart Fox (@stuartfoxmusic) reported 10 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

• 
  Christian Lam (@ChristianL94056) reported 10 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  Lingmell (@T1mbuktwo) reported 11 minutes ago

  @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

• 
  Rajat Sonika (@rajat_sonika) reported 13 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, I’m told: “Due to unavailability, we will not be able to service.” What’s the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.

• 
  John Warren 🇺🇦 (@Sionilo) reported 14 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  Swim Sistas (@swimsistas) reported 19 minutes ago

  @HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?