HSBC status: access issues and outage reports

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

• 
  cc (@cheesecilia) reported 15 minutes ago from Northamptonshire, England

  @HSBC_UK hi, it has been more than a week and it seems that my debit card hasn’t arrived yet. I’ve been told to activate my card but how could i do it if its not in my hand yet?!. Please i dont want to call your customer service it takes ages to even speak to them for 5 mins

• 
  Fat *** in a Hat (@bartsboy) reported 38 minutes ago from Northamptonshire, England

  @HSBC_UK the new app update is terrible. Just saying 😢

• 
  Becci Wøøds (@Becci_Woods) reported 44 minutes ago from Northamptonshire, England

  @HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!

• 
  Tanya Gleeson (@5kMyWay) reported 45 minutes ago from Roade, England

  @HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?

• 
  BMBREMOVALSLTD (@BMBREMOVALS25) reported 46 minutes ago from Northamptonshire, England

  @HSBC_UK Trying to contact HSBC or get anything done is like pulling teeth. This bank is has no customer respect at all.

• 
  Paul Needle (@PaulNeedle1) reported 50 minutes ago from Rushden, England

  @DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salah ElBaba (@SalahElBaba) reported 3 minutes ago

  @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

• 
  Superficialsupermum (@superficialmum) reported 6 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

• 
  Ruchee Dudeja (@DudejaRuchee) reported 7 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  Godir (@Godir2016871) reported 7 minutes ago

  @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

• 
  David Monckton (@bugweed28) reported 8 minutes ago

  @HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!

• 
  Richard Kennedy (@RichardKennedy) reported 8 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 9 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Linda Seeley (@lindawba) reported 10 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Sarah Jones (@jonesy_sa) reported 13 minutes ago

  An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

• 
  John Kefas (@kefasjohn) reported 16 minutes ago

  @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2